My list marketing results so far - freebie vs. paid

by Dana_W
23 replies
I've just recently started building lists and marketing to them. Yeah, yeah, I'm a numbskull.

Anyway - the list of people who got a freebie from me, and the list of people who got a paid product from me, are about the same size. And so far the list of people who bought a product from me has bought FOUR TIMES as many of a new product that I promoted in my emails then the freebie list. Similarly written emails. Sent a day apart. (Both of these are basically in the IM crowd.)

Now, I'm a writer and I know my stuff - so I could write great info products and give them away to build lists...but is it worth it? Not with those results. I'd be more inclined to offer affiliates 100 percent commission then I would give stuff away.

What do you guys find? Are any of you making great money from a freebie list?
#freebie #list #marketing #paid #results
  • Profile picture of the author Paul Myers
    Dana,

    For most people, it's going to be the case that a customer list is far more responsive than a general sign-up list.

    Whether a freebie is worth it or not depends on a lot of things. How does it set the expectations for your subscribers? How are those changed or reinforced by the initial follow-up sequence? Where do the prospects come from?

    Those things can, if properly handled, narrow the gap a lot.

    From there, it comes down to the question: what kind of numbers are you driving? If you can mangle the various factors to the point where the ratio is only 2:1 (tough, but often possible), and you get 20 times the subscribers with a freebie (not tough, if you go at it right), you'd be well-advised to do the freebie.

    A lot of people have opinions on this. Some of them are based in experience, and others are just going on their gut response or something they read somewhere. It really does come down to knowing what's involved in both, how to present a freebie so that it doesn't set the wrong kinds of expectations, and testing everything.


    Paul
    Signature
    .
    Stop by Paul's Pub - my little hangout on Facebook.

    {{ DiscussionBoard.errors[559461].message }}
  • Profile picture of the author deu12000
    Paid lists are more responsive because they've already bought something from you and trust you and they have a way to pay. BUT......your results might be a little skewed. For example I'm on your freebie list (or one of your freebie lists), but only because I bought the product you promote to that list before I got on your list. Great ebook by the way. I guess I'm trying to say you might have cross list contamination because two people advertise at the same place and get clients at the same place. Your ebook perfectly complemented the product I bought a few days before, if I didn't sign up to your list just for that reason I would be crazy.
    {{ DiscussionBoard.errors[559476].message }}
  • Profile picture of the author Dana_W
    The possibility of building a huge list would be my main incentive for using the freebie approach. You're right, even if the huge free list was LESS responsive then the smaller paid list - if I'm getting a decent amount of results from the list, what the heck, why not.
    {{ DiscussionBoard.errors[559478].message }}
    • Profile picture of the author Paul Myers
      Dana,

      Just be careful that the freebie doesn't set them up to expect more freebies all the time.

      For example, a free chapter or three of a paid ebook, something that helps them solve a problem and whets their appetite at the same time, can be good. But tell them it's a part of the book IN THE REPORT. Not the sign-up page.

      Then make the first email or three focused on the killer techniques in that chapter. After that, give them some tips from other chapters to sharpen their appetites (something they can actually use, rather than just "noise") and then plug the book.


      Paul
      Signature
      .
      Stop by Paul's Pub - my little hangout on Facebook.

      {{ DiscussionBoard.errors[559485].message }}
  • Profile picture of the author Jonathan 2.0
    Banned
    Personally I think the best option is to use free e-mail marketing and customers lists and affiliate marketing. (Rather than thinking either/or.) Because all of them running together will produce the best results.

    Remember that while a customer list will be more responsive there's no point losing money from people who were interested in your offer and just needed more convincing.

    For me the purpose of free e-mail marketing is to build a relationship with your prospects and convince them to buy. That's more of a business-minded approach rather than thinking of a list to "make money."
    Signature
    "Each problem has hidden in it an opportunity so powerful that it literally dwarfs the problem. The greatest success stories were created by people who recognized a problem and turned it into an opportunity."―Joseph Sugarman
    {{ DiscussionBoard.errors[559489].message }}
    • Profile picture of the author Dana_W
      Originally Posted by ZigZag View Post

      Personally I think the best option is to use free e-mail marketing and customers lists and affiliate marketing. (Rather than thinking either/or.) Because all of them running together will produce the best results.

      Remember that while a customer list will be more responsive there's no point losing money from people who were interested in your offer and just needed more convincing.

      For me the purpose of free e-mail marketing is to build a relationship with your prospects and convince them to buy. That's more of a business-minded approach rather than thinking of a list to "make money."
      It's just a matter of where I put the majority of my time and effort, and what kind of strategy I use to build the list. Creating and planning out the free campaign takes time and effort just like creating and planning out the paid products.

      Not saying I'd give up offering freebies, it's something I'm going to experiment with for a while. I do like some of the suggestions here on making the freebie list more responsive, though.
      {{ DiscussionBoard.errors[559708].message }}
      • Profile picture of the author Jonathan 2.0
        Banned
        Originally Posted by Dana_W View Post

        It's just a matter of where I put the majority of my time and effort, and what kind of strategy I use to build the list. Creating and planning out the free campaign takes time and effort just like creating and planning out the paid products.

        Not saying I'd give up offering freebies, it's something I'm going to experiment with for a while. I do like some of the suggestions here on making the freebie list more responsive, though.
        Yeah brilliant suggestion from Paul and MaskedMarketer.

        You probably should have explained that you have limited time. (Or whatever). Because using free e-mail marketing can definitely be profitable for your business. At least that's my opinion from studying some of the most successful direct marketing businesses on the Planet.

        Like you mentioned Dana it depends how you market to your free subscribers. What I've noticed is that businesses that are successful with e-mail marketing 1) Provide a lot of valuable content and 2) Presell their subscribers on their paid content.

        Just something to keep in mind and something I've observed.
        Signature
        "Each problem has hidden in it an opportunity so powerful that it literally dwarfs the problem. The greatest success stories were created by people who recognized a problem and turned it into an opportunity."―Joseph Sugarman
        {{ DiscussionBoard.errors[559746].message }}
  • Profile picture of the author Gmaster
    I have a huge list using freebies approach and the conversion rate really low, i believe to make a sale thru this type of list i need at least 5k subscriber (min).

    To have paid list is worth it since they already acknowledge us and we also build up a strong relationship with them. Compare to free list the conversion rate is much greater even the paid list is small. I'm in progress to develop a paid list by providing the cheap and valuable product to free list. This is just to cover my cost of handling this huge list
    Signature
    Nothing to Share Here Yet!
    {{ DiscussionBoard.errors[559495].message }}
    • Profile picture of the author Jonathan 2.0
      Banned
      Originally Posted by Gmaster View Post

      I have a huge list using freebies approach and the conversion rate really low, i believe to make a sale thru this type of list i need at least 5k subscriber (min).

      To have paid list is worth it since they already acknowledge us and we also build up a strong relationship with them. Compare to free list the conversion rate is much greater even the paid list is small. I'm in progress to develop a paid list by providing the cheap and valuable product to free list. This is just to cover my cost of handling this huge list
      *Chuckle* Well there's something you don't hear every day.
      Signature
      "Each problem has hidden in it an opportunity so powerful that it literally dwarfs the problem. The greatest success stories were created by people who recognized a problem and turned it into an opportunity."―Joseph Sugarman
      {{ DiscussionBoard.errors[559498].message }}
  • Profile picture of the author MaskedMarketer
    Originally Posted by Dana_W View Post

    Now, I'm a writer and I know my stuff - so I could write great info products and give them away to build lists...but is it worth it? Not with those results. I'd be more inclined to offer affiliates 100 percent commission then I would give stuff away.
    You can create a product for affilates to sell with 100% commission (full version of your product) and even give away a freebie, light version, or sample of the product, course, system, ect.

    Software companies will give away a "light" version so people use it and then upgrade to the full version. Some companies give away the full version until it expires.

    You can find a half (or so) of a book on Google, but you gotta pay to get the entire book. You can do something similiar in your situation.

    There really is no right or wrong way to do it, but what you prefer and make of it.
    Signature

    "One Man's Ceiling is Another Man's Floor
    "


    "I Pay Less Attention to What Men Say. I Just Watch What They Do."
    {{ DiscussionBoard.errors[559497].message }}
  • Profile picture of the author Gmaster
    Last few week I'm adapt limited time marketing tricks. The conversion rate is much better, and I'm testing the day of broadcast for a few months and the result shown broadcast during weekend convert much better than weekday.

    I'll make sure each freebies come with a "best offer" page, even the conversion is poor but I'm just try my luck.
    Signature
    Nothing to Share Here Yet!
    {{ DiscussionBoard.errors[559762].message }}
  • Profile picture of the author Yogini
    I have a list (non-IM) for famous quotes and people never buy but I started to send them to a page where I put the quotes and have adsense and that has helped. Also I am looking for relevant e-mail submit cpa offers and will test that.

    Debbie
    {{ DiscussionBoard.errors[560960].message }}
    • Profile picture of the author MaskedMarketer
      Originally Posted by Dana_W View Post

      Creating and planning out the free campaign takes time and effort just like creating and planning out the paid products.
      Dana,

      If you decide not to create freebies for your marketing strategy because of time and effort- one way to speed up the process is by purchasing resell, master resell, or private label rights, ebooks, software, ect.

      You can rewrite a PLR, brand it with your name, or just give it away as is.

      People like recieving software and you can just give that away too.

      And I'm sure the quality won't be near what you could write yourself for a PLR ebook, but I think its better than having no freebie list at all and there is little to no time to create or re-brand a PLR product.

      Or you can have someone ghost write a product for you which saves you time....

      Or if the whole process of marketing/advertising the freebie is not for you - then go ahead with the paid products only
      Signature

      "One Man's Ceiling is Another Man's Floor
      "


      "I Pay Less Attention to What Men Say. I Just Watch What They Do."
      {{ DiscussionBoard.errors[560969].message }}
    • Profile picture of the author Loren Woirhaye
      It's a little ironic perhaps considering the labor involved but:
      consider a free ebook - many people won't read much of
      it. Covers general information about "Twitter marketing"
      for example.

      Then you do a video course via membership-site delivery.
      Arguably it's less work to make screen-capture videos.
      BUT - stress the video course has "specific money making
      information not included in the ebook" - AND also higher
      perceived value to people who learn "visually".

      You can have your cake and eat it too. As others have
      said, make sure people understand that you are a business
      and your free info is an introduction to your expertise. It
      won't stop people from taking and not buying but it willl
      set up realistic expectations in many subscribers.
      {{ DiscussionBoard.errors[560975].message }}
  • Profile picture of the author MaskedMarketer
    Loren,

    Thats another good idea.

    Create a course, system, in a memebership/video format (because systems are more valuable than products/ebooks) then just give away bits and pieces of the system away as freebies
    Signature

    "One Man's Ceiling is Another Man's Floor
    "


    "I Pay Less Attention to What Men Say. I Just Watch What They Do."
    {{ DiscussionBoard.errors[560986].message }}
  • Profile picture of the author Sheila
    To monetize your non-buyers list, you could have your follow-up marketing strategy be different for your buyers list and your non-buyers list. What I mean is, segregate the lists, and then do ad-swaps with your competitors. Market your competitors' products to your non-buyers list, and collect commissions.

    You'll also be able to build your customer base using this strategy, by picking up subscribers and sales from your competitor's list. It'll be a win-win for everyone.

    You can send ads to your non-buyers list more frequently than you do your buyers without offending them - if they do opt-out, you haven't lost anything.
    {{ DiscussionBoard.errors[561114].message }}
    • Profile picture of the author naruq
      You will definitely get more response from paid lists. These customers/clients have proved that they are serious by investing their money.
      Signature

      Please do not use affiliate links in signatures

      {{ DiscussionBoard.errors[561149].message }}
  • Profile picture of the author Dana_W
    There are some GREAT suggestions on here! I love the idea of working with competitors, too.
    {{ DiscussionBoard.errors[561242].message }}
    • Profile picture of the author radhika
      1. Sell FREE reports to freebie seekers for a minimum amount to offer branding option with their details. So they can give them away with their web site links + your affiliate links if you have one.

      2. Freebie seekers are easy to become your customers with discount offers.

      .
      Signature
      Follow up Autoresponder PRO :: 33% Discount!!
      FREE Upgrades! IMPROVED Email Deliverability!!
      {{ DiscussionBoard.errors[561320].message }}
  • Profile picture of the author laurelwachtel
    I would think that previous paid customer lists would be much more responsive to a new prospective sale because they've already bought a trustworthy product from you and you would assume that they have the means to purchase other products. I guess trying to prevent promoting the same products would be the only concern, as some of your competitors may be promoting the same services and products as you on the same site. Researching that the offers are unique firstly would prevent "double ups". Hope this assists!
    {{ DiscussionBoard.errors[572019].message }}
  • Profile picture of the author Dana_W
    Laurel, so far I've only promoted my own stuff to the list. When big launches come out it's inevitable that a bunch of people will be promoting the same thing; the way that people seem to get around that is by offering huge bonuses and incentives.
    {{ DiscussionBoard.errors[572573].message }}
    • Profile picture of the author MaskedMarketer
      Originally Posted by Dana_W View Post

      When big launches come out it's inevitable that a bunch of people will be promoting the same thing; the way that people seem to get around that is by offering huge bonuses and incentives.
      Thats when having a USP, competitive advantages, and positioning will benefit you and help you outsell your competitors. And as we all know, the better relationship you have with your list, thats another reason they would buy from you and not your competitor.
      Signature

      "One Man's Ceiling is Another Man's Floor
      "


      "I Pay Less Attention to What Men Say. I Just Watch What They Do."
      {{ DiscussionBoard.errors[572588].message }}
  • Profile picture of the author Dana_W
    Having a great relationship with your list is important - but if you are on the lists of a bunch of different people...and they are all promoting the same huge launch...I can see being swayed by an offer of truly valuable bonuses, no matter HOW much I might like someone else who is promoting the same thing - but not offering a bonus that I want.
    {{ DiscussionBoard.errors[572687].message }}

Trending Topics