Paypal Suspension – was it JV Giveaways, WSO Pro, or JV Zoo?

by 22 replies
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I'm posting this as a warning for other marketers (or anyone using Paypal).


My Paypal account has been suspended and this could happen to more or less anyone not just the high profile people already affected - I don't have $1000s going into my account each day.


What caused it?


Nobody except Paypal know the details of what triggers an investigation and possible suspension.
I don't have any open disputes (in fact the history only shows 12 total in 8 years).


I haven't just withdrawn a lot of money and had a high balance - withdrawing money or having a low balance could be regarded as a risk by Paypal since they are liable for refunds if their is no not sufficent money in your account.

Looking at my account I had no disputes, and the last transaction was a refund via JV Zoo. This may be a coincidence or it could be a trigger.


The message on my account says
"We have recently reviewed your account and have noticed that you are still selling items on your website that violate our Acceptable Use Policy.
We value your custom and ask that you remove all items from your website that violate our Acceptable Use Policy. Until you do so, your account access will be limited. "


The websites listed are a JV Giveaway site and the Warrior Forum.
The Warrior Forum is listed because I have sold WSO via WSO Pro and JV Zoo.


The Giveaway Site is because when I promote events as a contriubtor and get sell paypal commission payments and it doesnt have your seller'sdetails etc on the site. This also applies to special offers although you could include your details on the page for those.

Suggestion for JV Giveaway Organisers.
Most events work on a split pay system with some payments going to the organiser and some to contributors. The problem is when the payment goes to the contributor the 'sellers' details ie the contributor's are not included. This breaks paypal rules - most organisers also break the rules by not having their own details on the sites.
My suggestion to all organisers is to set the script so that they get all payments, and then pay contributors at the end of events. Contributors paypal accounts are all at risk otherwise.
I'm not going to post the JV Giveaway listed on my account because this applies to most events, and this is a general warning about JV Giveaways not an attack on one site.
#main internet marketing discussion forum #– #giveaways #paypal #pro #suspension #wso #zoo
  • That's a real shock after 8 years. Pick up the phone and demand they get more specific.
    • [1] reply
    • Thanks Mosthost - I have already phoned them and they said it was the 'type' of products being sold.
      I expect this to be resloved within 24 to 48 hours but I just wanted to let other
      people know of the issue especially as far as JV Giveaways go as I haven't heard of an issue with those before.
      • [1] reply
  • Well... PayPal is kind of finicky right now.

    I've seen marketers get their account suspended because they were selling/promoting WSOs.

    Then when the marketer contacted them, PayPal restored the account and said there's nothing wrong with WSOs and the Warrior Forum.

    Keep digging and figure out what the deal is. Or just try getting a different person on the phone.
  • I had the same thing happen about 5 years
    ago when I was selling a product called
    "Black Mask Marketing".

    There was nothing wrong with the product
    but the title suggested less that ethical
    tactics so they flagged it and suspended
    my account until I took all references to
    Paypal off the site which included the "buy"
    button.

    Since I didn't have any other means of taking
    money at the time, I just deleted the site, let
    them know, and was back up and running in a
    day or so.

    I've heard of people arguing their case with
    Paypal and actually winning but that's more
    the exception than the rule.

    If we want to continue using Paypal, we
    pretty much have to just bite the bullet
    and do what they say.

    Michael
  • Do you feel it is your JV Giveaway website which caused it to suspend your account?? or more the Wso/ jv zoo product?

    Can you update us, what they say in 1-2 days, when you call them expeting this to be resloved within 24 to 48 hours.

    hope it gets sorted, tell us the details.
    • [1] reply
    • Yes, please update us because I know I have done a few WSO's but one my storefront goes live I am expecting my paypal transactions and balance to shoot way up.
      • [1] reply
  • Paypal is the used in most of online transaction. They are the "boss". Not accept paypal payment means "losing customer".
    All you can do is minimize the risk, some tips based on my experience:
    1. Only use 1 computer and IP to login
    2. After received payment wait within 24 hours and deliver the item (especially if you are selling service)
    3. Avoid "general password" only use "unique password" for your paypal account.
    • [2] replies
    • If paypal have to check your account, can they check what your password is?

      or they cant check what your password charectors are ?
    • I'm sorry, but I can't help but find a few flaws
      in this reasoning.

      1. Only use 1 computer and IP to login

      What about cases where there is a dynamic IP
      address? What about people like myself who check
      their Paypal balance from their phone? If that
      was an issue, I would have been suspended a
      long time ago.

      2. After received payment wait within 24 hours and deliver the item (especially if you are selling service)

      Do this only if you never expect, or want repeat business
      from a customer and you don't care how many refund
      requests you get.

      3. Avoid "general password" only use "unique password" for your paypal account.

      I just can't see what my password has to do with
      anything other than somebody guessing what it
      is and stealing my money. It certainly doesn't have
      anything to do with preventing a suspension from
      Paypal that I can see.

      Michael
      • [1] reply
  • So you got in trouble for promoting products they don't like.

    This isn't news. They looked at what you were selling and did not like it.
    • [1] reply
    • Isn't News???

      OK - Maybe to all the guys who talk to each other and come up with lames excuses as to why they closed their wso's instead of just telling newer marketers that paypal don't like the warrior forum wso thread it's not news....
      But this is the first time I've seen someone affected by possibly having split pay from a giveaway event! - so wouldn't those folks who use giveaways and run them want to know..... or should Keith have just kept quite while a heap more warriors lose their paypal accounts???

      When possibly only one in ten warriors who lose a paypal account ever mention it publicly, I personally think it is news for a regular non multi-thousand dollar a day warrior to share this info and what he has done about it....

      So thanks for sharing Keith.

      Having used JVZoo and NOT having any issues (even contacting paypal personally to check everything was above board and within their terms).... and watching w+ change their system to one with a similar option to JVZoo, I suspect it is news that all wso creators should and would want to know about so people can stop the instant split pay and stick within paypals guidelines... then we can all continue to benefit!

      After having spoken to several warriors who may not have gone public and hearing from some who have - I personally wont be promoting anything on splitpay.

      Just my tuppence worth.... No news just an opinion
      Randy
      • [ 2 ] Thanks
      • [2] replies
  • Hey Keith

    Maybe they do not like Sheep

    Seriously, though buddy, even if you do get it sorted with PP, get some other methods for income (some are UK based only) payments:

    Google Wallet
    A Bank Merchant Services (do your own refunds!)
    BT Billpay
    Sagepay
    Y! Merchant
    Amazon
    eBay
    Worldpay
    eWay (one of our UK favs!)
    Web-Merchant (Tell Phil we sent you!)
    NoChex
    Paypoint

    ETC ETC


    Plus the good old UK 100% safe Bank Transfer / Standing Order / Direct Debit facility!

    The benefits of how long all or similar ways of getting paid online above, take to set up, FAR outway any time spent doing it!

    We have over 25 different ways to get paid (and adding/testing) to it every month
  • Banned
    [DELETED]
    • [1] reply
    • No they have not contacted me before and the two mentioned websites are not mine. They have contacted other people about the Warrior Forum, and possibly the other site too - the Giveaway site.

      As Randy and Big Mike said it does look like it's a product issue, but they didn't tell me which ones, and I've avoided all the hyped up make $1000s in minutes WSOs. I've never heard of an issue with Giveaway sites before.
  • That's actually quite different than what our Paypal rep told us when some of the new API's first came out (I think around 2 years ago if memory serves). We were one of the first guys in there developing with it and worked not only closely with some reps there, but even had some calls with one of their head development teams (we actually caught a major bug or two before it all became available to the public).

    And here's what my impression from our talks were:

    1. Parallel payments were originally intended for multiple sellers selling to the same client from the same store. For instance, if I had a store that had some products from me, some from Mike, and some from Allen, someone could pick all three and checkout in one area and have three split payments go out to each one. Each guy would be responsible for their product.

    2. Chained payments were where one guy got paid and he could then pay out almost instantly to others but he'd still be responsible for the product. At the time, there were obvious drawbacks to this for affiliate payments and risk factors that I don't think Paypal considered, so I'm sure it's come along a little bit further since then (I'd have to check with one of my coders to really know). But ultimately this was the more safe way to go for affiliate payments to follow within their guidelines at the time.

    3. Rotating Paypal links was a big no no then. I'm surprised that they told you that they didn't have a problem with that because they were adamant about that with us, and I know other marketers had similar talks with them on it. You could not swap out Paypal links on the same sales page according to them, and it was a major problem they were running into. And this was without even mentioning the fact that if they have a problem with a sales page that isn't yours, they'd have a bigger problem with your Paypal being on it as well.

    Of course, Paypal is a big company and you'll often hear different things from different people, and I'm sure they've changed some of their stances on things, but that's my impression after working with them for a fair amount of time back before much of the API's were even available to the public.

    Brian
    • [ 1 ] Thanks
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