13 replies
So ,

I had a flippa auction going well

i was going to end it in a day and run it as a feature auction.

Well, apparently, 1 day to them means 3 or 4 hours.......... or 'end today' ... intead of 'in 1 day' ...

whole auction went down the drain after a good bit of work.

I just want a reufund now, feel totally dissappointed. That little bug needs to be fixed.

1 day = 24 hours
not ...... end in 3 or 4 hours
#flippa #yeah
  • Profile picture of the author Jimmy Lawrence
    I had the exact same thing happen to me two weeks ago i am still waiting for my refund.
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    • Profile picture of the author CBusiness
      Originally Posted by Jimmy Lawrence View Post

      I had the exact same thing happen to me two weeks ago i am still waiting for my refund.
      I wont wait 2 weeks. However, they have credited me for petty issues in past.

      I paid $50 for a 3 or 4 hour feature, which is insane.

      They need to put better descriptions on that 'duration' for sure.
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      • Profile picture of the author OLechat
        Hi CBusiness -- yes, that's a bug in the way we handle the "ending soon" countdown.

        If you haven't heard from our support team yet, send me your Flippa username by private message and I'll have a look.
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        • Profile picture of the author Steve McBride
          For major websites and services that are often used by internet marketers: This is good customer service. This is what keeps us happy. This is how you keep us spending money on your sites. Please take notes!

          Originally Posted by OLechat View Post

          Hi CBusiness -- yes, that's a bug in the way we handle the "ending soon" countdown.

          If you haven't heard from our support team yet, send me your Flippa username by private message and I'll have a look.
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        • Profile picture of the author CBusiness
          Originally Posted by OLechat View Post

          Hi CBusiness -- yes, that's a bug in the way we handle the "ending soon" countdown.

          If you haven't heard from our support team yet, send me your Flippa username by private message and I'll have a look.
          they are offering me a credit.. my site just got listed for the 8th time......

          i dont want a credit.... I want a refund... unless I can get some help removing prior listings. multiple times listed on Flippa isn't a help selling and a few were not my 'fault'
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  • Profile picture of the author lotsofsnow
    Originally Posted by OLechat View Post

    Hi CBusiness -- yes, that's a bug in the way we handle the "ending soon" countdown.

    If you haven't heard from our support team yet, send me your Flippa username by private message and I'll have a look.
    Oh Wow! I did not know that Flippa monitors this forum and offers help when needed. That is excellent customer service!
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  • Profile picture of the author IulianP
    Let us know what happens. The question is interesting for me and I think that is the same for other many warriors
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  • Profile picture of the author FNHPWR11
    I have had that before. Then you get the little "this has been previously listed" warning for your bidders..
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    • Profile picture of the author CBusiness
      Originally Posted by FNHPWR11 View Post

      I have had that before. Then you get the little "this has been previously listed" warning for your bidders..
      exactly. and it basically lowers your price point.
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  • Profile picture of the author CBusiness
    well, i got a refund. The users of this board definitely assisted in helping get the refund. pretty amazed by that. Thanks.!
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    • Profile picture of the author LarryW
      that's great news !


      Thanks for reporting the situation and the outcome.

      .
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  • Profile picture of the author warrior2008
    Flippa...

    Yeah I have been down that road as well but after almost 24 hours on going back and forth in a support ticket of who was on first and who was on second and holding my ground on an issue, they finally resolved it. There is hope so just be tenaciousness and ask for EXACTLY in DETAIL what you need from them or for them to do or answer.

    Cheers,

    Warrior2008
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  • Profile picture of the author LMC
    Are the sites any good? Send me a pm with the BIN price
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