PayPal Account Limited - What Now?

16 replies
What's the problem?

We want to check with you to make sure that no one has logged in to your
account without your permission.
Complete the steps listed on this page to initiate a review of the limitations:
Confirm your credit card - Completed
Change password - Completed
Update security questions - Completed
Completed all the steps...
What now? I can't call them because it's 8pm here and it's weekend tomorrow :S
Should i just wait until they review it?
#account #limited #paypal
  • Profile picture of the author Paul Myers
    Please, please, please don't say you gave any info to someone who sent you that via email.

    If you did, change your Paypal password immediately.


    Paul
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    • Profile picture of the author volkansen
      Originally Posted by Paul Myers View Post

      Please, please, please don't say you gave any info to someone who sent you that via email.

      If you did, change your Paypal password immediately.


      Paul
      No Paul, the mail was indeed from PayPal, i logged to my account through paypal.com and it really had been limited.
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      • Profile picture of the author Paul Myers
        Originally Posted by volkansen View Post

        No Paul, the mail was indeed from PayPal, i logged to my account through paypal.com and it really had been limited.
        Phew. You should be fine then.

        Folks... Don't reply to anything like this via email. Ever. Paypal won't ask you to. And don't click through any links in emails like that. Go to https://www.paypal.com

        Note the 's' in https.


        Paul
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        Stop by Paul's Pub - my little hangout on Facebook.

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  • Profile picture of the author It Is Me
    If you have completed all the steps then your PayPal account will be active again.No need to talk to them!!
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    • Profile picture of the author volkansen
      Originally Posted by syedakram1989 View Post

      If you have completed all the steps then your PayPal account will be active again.No need to talk to them!!
      I hope so, damn it i just finished the updating my product, i was going to click the "bump" button, i just wanted to check my emails first and saw the email
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  • Profile picture of the author theimdude
    Originally Posted by volkansen View Post

    Completed all the steps...
    What now? I can't call them because it's 8pm here and it's weekend tomorrow :S
    Should i just wait until they review it?

    I f you answered & updated that info you have a 99% possibility of your account just hacked
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    • Profile picture of the author Daniel Evans
      A rep is likely to manually review and unlock.

      I wouldn't sweat it.
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  • Profile picture of the author eternalwarrior
    Paul is right. Paypal will never ask to give information through email.
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    • Profile picture of the author contentwriting360
      Banned
      I second what eternalwarrior said.

      If PayPal requires you to supply more information to remove the limitation of your account, they would need you to log in to your account. You'll supply whatever piece of information is needed from within your PayPal account and not through email.

      They will only notify you through email that you need to log in to your PayPal account.

      Originally Posted by eternalwarrior View Post

      Paul is right. Paypal will never ask to give information through email.
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  • Profile picture of the author pamon
    or logged in from an IP address that wasn't your usual one.
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  • Profile picture of the author Val Wilson
    Same thing happened me a few days ago, but a 2 minute phonecall got all the limitations lifted again. I'm in the UK, and according to the Paypal website

    "If your call is about a limitation placed on your account, please phone Monday-Friday 8am-8.30pm, Saturday 8am-6.30pm or Sunday 9am-6.30pm"

    Hopefully your opening hours will be similar. Ring them and see - at worst you will find out what time they are available.

    Hope you get sorted quickly.
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    • Profile picture of the author volkansen
      Originally Posted by Val Wilson View Post

      Same thing happened me a few days ago, but a 2 minute phonecall got all the limitations lifted again. I'm in the UK, and according to the Paypal website

      "If your call is about a limitation placed on your account, please phone Monday-Friday 8am-8.30pm, Saturday 8am-6.30pm or Sunday 9am-6.30pm"

      Hopefully your opening hours will be similar. Ring them and see - at worst you will find out what time they are available.

      Hope you get sorted quickly.
      Unfortunatelly only Monday - Friday and 9am - 5pm in Turkey
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      [CTRXtreme] Amazing Software Quadruples Mobile, Facebook & Plenty of Fish Ads CTR !

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      • Profile picture of the author robestrong
        From my personal experience, getting in the phone with them speeds things up 10x. I once had my account limited for weeks with a couple K in it. All it took was one phone call. Turns out one of their staff had just not gotten around to hitting the approve button. So that's my advice.
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  • Profile picture of the author williamk
    Banned
    This is not the first time we got this problem in WF. I think it is better you move to alternate payment methods like 2CO and Moneybookers. Paypal is going down the drain IMO.
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  • Profile picture of the author laurencewins
    If you ever get an email supposedly from Paypal, they are often fraudulent.
    If it says Dear Customer, then it is usually fake. Look at the email it came from. If it asks you to click on anything, it is fake. Paypal will never ask you to click a link in an email. Send any fake emails to spoof@paypal.com so they can address the issue.

    I had an email yesterday telling me my account was limited and I did all these steps.. (which I have done many times before) and they emailed back confirming it was a fake.
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  • Profile picture of the author AMABIZ
    I keep hearing about more and more issues with Paypal restrictions, it has me nervous. I'm looking into other options. I agree with some of the previous posts...never give info via e-mail, use secure login only.
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