Had Enough Of WSO Seller Spam

by SkiBum
30 replies
I'm getting really annoyed at WSO sellers who almost force you to subscribe under the assumption that it is the only way you can be aware of product updates, etc...and then spam the heck out of you with every offer under the sun.

If you subscribe to a mailing list to receive updates to a product you purchased, then that is what the email should be used for, not for 3 emails a day selling other people's products.

I want to unsubscribe, but am concerned that I will be in the dark on the original product I actually bought?

Ski
#seller #spam #wso
  • Profile picture of the author curly sue
    well, its called sales marketing, get in whole hearted, after all you are bound to lose some along the way anyway, c'est la vie
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    • Profile picture of the author SkiBum
      No, its called taking advantage of my willingness to subscribe to fill my inbox with loads and loads of emails selling every piece of useless garbage he can get his hands on.

      Get in whole hearted? What????

      Originally Posted by sexy sue View Post

      well, its called sales marketing, get in whole hearted, after all you are bound to lose some along the way anyway, c'est la vie
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  • Profile picture of the author Adam Sussman
    Originally Posted by SkiBum View Post

    I want to unsubscribe, but am concerned that I will be in the dark on the original product I actually bought?
    I opened up a new gmail account for this type of crap. I check it weekly. I'm only interested in product updates so any email that isn't an update gets deleted immediately without being opened.
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  • Profile picture of the author Alexa Smith
    Banned
    Originally Posted by SkiBum View Post

    I want to unsubscribe, but am concerned that I will be in the dark on the original product I actually bought?
    Call me a skepchick, but if someone's really stupid enough to sell you a WSO, and then abuse the email address you supplied for product updates, it's kind of hard to believe their WSO can have been worth buying, really. And just to add insult to injury, they're probably people who would tell you, if you complained "It can't be spam because you opted in" - there really are people naive enough to think that.

    That said, I think Adam makes a good, constructive suggestion, above. It's just a shame that that sort of thing is necessary, when you're one Warrior buying from another. :p :rolleyes:

    This is a problem. Not just here, of course, and it isn't the forum's fault at all. But I'd actually be interested to know, from a Moderator, whether it would be acceptable to make a post in a WSO thread saying "I bought this, opted in for updates, and am now disappointed to be receiving two or three emails per day promoting other WSO's as an affiliate".
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    • Profile picture of the author Jill Carpenter
      Originally Posted by Alexa Smith View Post


      This is a problem. Not just here, of course, and it isn't the forum's fault at all. But I'd actually be interested to know, from a Moderator, whether it would be acceptable to make a post in a WSO thread saying "I bought this, opted in for updates, and am now disappointed to be receiving two or three emails per day promoting other WSO's as an affiliate".
      It is part of the buyers experience so my guess is that it would be most certainly fair to comment on.

      Of course, I don't know the bulk who may be spamming me as they've been tossed into an ignore email account. I log into it every once in a blue moon (actually looking for updates) and I'm sure I could come up with a list of the worst offenders.
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    • Profile picture of the author Adam Sussman
      Originally Posted by Alexa Smith View Post

      Call me a skepchick, but if someone's really stupid enough to sell you a WSO, and then abuse the email address you supplied for product updates, it's kind of hard to believe their WSO can have been worth buying, really.
      You would think so.

      I bought some good plugins from a big time warrior. (no names). I signed up to an update list. Out of the blue this warrior started to send daily emails selling other peoples products. After a few months of his daily rubbish, I wrote and asked if I unsubscribed from these daily mailings would I still get the product updates. I was told in no uncertain terms that if I unsubscribed from the mass mailings I wouldn't get the updates.

      Its the principle that irritates me. Its not a major issue. The emails now go to another address and are deleted weekly.
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  • Profile picture of the author Onora Oz
    Many of them won't bother updating. So just unsubscribe?
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    • Profile picture of the author Alexa Smith
      Banned
      Originally Posted by Onora Oz View Post

      Many of them won't bother updating.
      I know you're offering a simple, sensible, practical solution, here.

      But how about the ones who will actually update, and have specifically marketed their (paid-for) WSO as "updates included"? :confused:

      Surely there ought to be a way of holding them to that, without being spammed two or three times a day by them, with affiliate offers?
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  • Profile picture of the author sbucciarel
    Banned
    I've just gone ahead and unsubscribed. It's rare that they send out an update anyway. I don't want to get affiliate offers every day from someone that I only wanted updates from. Just hit the unsubscribe button. You can always contact the seller at regular intervals and ask them if there are any updates (which there probably won't be).
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  • Profile picture of the author fedor50
    Originally Posted by SkiBum View Post

    I'm getting really annoyed at WSO sellers who almost force you to subscribe under the assumption that it is the only way you can be aware of product updates, etc...and then spam the heck out of you with every offer under the sun.

    If you subscribe to a mailing list to receive updates to a product you purchased, then that is what the email should be used for, not for 3 emails a day selling other people's products.

    I want to unsubscribe, but am concerned that I will be in the dark on the original product I actually bought?

    Ski
    Yeah I know what you mean. They keep on spamming your email just hoping to make a quick buck. Just unsubscribe
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  • Profile picture of the author Lori Kelly
    I've recently been bombarded with similar emails. I opted in to a free WSO, read it, tried some of the steps and the money claim that is touted is a little white lie. While I would agree that the certain amount of money a day could happen, it will take at least six months and a monetary and time investment to even get to that the daily amount.

    After seeing the upsells coming in every other day, I had no problem unsubscribing.
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    • Profile picture of the author ShayB
      So how much is too much?

      We're marketers, right?

      I send out about 5 emails a month to my lists. (Unless it's a list for a webinar. Those have reminders, notifications, plus I send the recordings and such. I'm talking about after a webinar is done.)

      Most of those are new product announcements and every so often an affiliate offer. (I've not sent many affiliate offers out. Maybe 6 in the past year.)

      I don't see that as excessive.

      Thoughts?
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      • Profile picture of the author Alexa Smith
        Banned
        Originally Posted by ShayRockhold View Post

        I don't see that as excessive.

        Thoughts?
        I agree with you.

        There's a spectrum, and here we're looking (so far) at the two extremes of it. Nobody's going to object to what you're doing - and they shouldn't.

        But when you opt in specifically for the "product updates" which were part of the offer, and get 2 or 3 affiliate offers per day, that's the opposite extreme, isn't it? Surely very few people are going to stand for that? They're not doing that "because it works". They're doing it because they're extremely naive, ill-advised, misguided, and know no better. You certainly don't find successful, longstanding, well-established Warriors doing that. :confused:
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        • Profile picture of the author AnniePot
          Every time I subscribe to something, I first log in to my cPanel and create a throw-away email address. If the marketer abuses my subscription, I may either delete that email address, or set up redirect that sends them a message, telling them exactly what I think of them.

          I usually follow the second option when the marketer has shared my email address and I receive spam from yet more marketers..
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  • Profile picture of the author wenzel777
    I don't think the product is worth your time, if the marketer you bought it from is always pitchin' and spittin' other marketers products. Just seems like bad business to me, and it's an awful way to build a good rapport with your list. Many of us want to be liked, want to offer good information, want to help people, and we don't want to spam. Many members right here on this forum want to be known for producing quality products, want to put in the hard work to run a viable web business. It's too easy to blast someone with random products...it's HARD WORK not to blast people.
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  • Profile picture of the author Marian Berghes
    While I don't agree with marketing practices like that, there are people out there that make this work and make LOTS of money like that. Is it in the best interest of the customer? Probably not...but this something everyone of us decides for himself.

    I only personally know of 1 marketer, works in multiple niches, in any given day he ca send out 2 to 6 emails with content&offers...when I first learned about it, I was like "that guy is so dumb, killing his list like that"...what blew my mind was that he closed 2011 with ~$5 million dollars in sales...

    As I said, while I don't agree with it, there are people out there that can make it work.
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  • Profile picture of the author Faisal Karim
    You know, as much as it is hammered across the IM world that 'Money is in the list', and everyone seems to get that, but, nowhere close to that I hear folks educating others about the do's and dont's of a list.

    With all the junk offers flying around, I tell you, list management is equally as important as list-building anymore. I am of the opinion that if you do not know how to treat your list, how to manage it, how to add value to the lives of the people on the list, then essentially you don't deserve to have a list.

    Rarely do many IM'ers realize that list is made of people, and people like to be treated with respect and dignity. IMHO, not many folks even truly understand what it means to 'build a relationship' with the list. That relationship is not all about products and offers either. Ok, seems like I'm ranting a bit, but this topic really gets me worked up.

    Treat your list with respect, PLEASE !!
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  • Profile picture of the author iuditg
    I strictly stay away from such sellers that solves my problem. As long as the seller sends updates about his own product or updates I don't mind but the moment he starts sending I immediately unsubscribe and I don't bother looking into that seller's future products.
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  • Profile picture of the author paulsbiz
    I have to say I see this as a tiny problem. Personally, I just hit unsubscribe. It's takes about 10 seconds. Some WSO sellers do bombard with multiple emails a day...those I unsubscribe from the fastest.
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by paulsbiz View Post

      I have to say I see this as a tiny problem. Personally, I just hit unsubscribe. It's takes about 10 seconds. Some WSO sellers do bombard with multiple emails a day...those I unsubscribe from the fastest.
      Well, as Alexa said, it is a problem when you buy a product that promises updates and they say ... sign up to my list to get the updates ... and then they just send crap offer after crap offer instead of updates. If you unsubscribe, then you don't get any notification if they really should update the product. If I sign up for an "update" list, I want updates only. If I wanted to hear offers from someone, I want it made clear that's what I'm signing up for. Give your customers an option:

      Option 1: Updates only.
      Option 2: Updates and I'm going to spam the bejeezus out of you.
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  • Profile picture of the author alamest
    You can't do anything, it is there business and they have tested it that writing good sale pages and if people still buys and wants to remain in their list than what can you do..

    The vendor knows that the system what he is doing is generating money for him so why he will stop, do you think they will stop with just one complain where they are making money from others.. and strange think is people are willing to pay for the up sell as well..

    I think its our choose whether you stay or not, whether you buy or not..

    Vendor gave you the option to unsubscribe so you can unsubscribe anytime you want..

    If the email is quality email and having the intention it will help people than what's wrong it promoting it

    My logic says that it is fine..

    I hope this helps you to understand..
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  • Profile picture of the author Onora Oz
    Alexa, I'm just speaking from my own experience, really. I understand all the frustration.

    I buy lots of WSOs. Mainly, I buy plugins, software, templates (like the ones for Facebook), some technical stuff... I also buy SEO courses (or reports), because I outsource this part and I want to make sure that I'm outsourcing to the right people.

    I don't remember when was the last time someone emailed me with some product updates. Or, some information updates. It's all affiliate offers.

    Some of these stuff I've bought just stopped working after the recent Google and Facebook changes. I've emailed the sellers just to see what they're planning. (They've promised updates in their sales letter). They didn't reply back.

    Why stick with them if they won't update as promised? It's just a bait, I guess.
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  • Profile picture of the author brchap
    If you opt into a list when purchasing a product, you should probably expect to get an offer every day or two.

    Why?

    Because you just proved that you are a buyer, and you've gotten yourself onto a buyers list. Internet marketers consider this the best list to have because if you catch the buyer in a buying mood, then you can squeeze a few more dollars out of them before they unsubscribe.

    These aren't MY words, of course. But, it's pretty much what most of the "gurus" teach, with the exception of the few out there that actually have a conscience.

    I prefer the mentors who teach you how to build a loyal following, how to nurture them, help them, provide them with tons of value and occasionally pitch them a great product that you have actually used and tested with good results.

    Personally, with the rise of social media and the growing distrust in giving away email addresses, I'm surprised that so many Internet marketers still "burn" their lists like they do! It seems very reckless, considering our current environment.

    With that being said, I do believe that it's okay to get a person's email address when you sell them something... especially if the WSO is FREE, in which building a list is pretty much the whole point.

    But, after you get that email address, provide real value, build a relationship with that person, give them information that you don't give out anywhere else (free no-pitch webinars) and the like. Before you know it, you've built a loyal community of subscribers who will stick by you and, in some cases, actually sell your products for you while asking for nothing in return.
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    • Profile picture of the author Adam Sussman
      Originally Posted by brchap View Post

      If you opt into a list when purchasing a product, you should probably expect to get an offer every day or two.
      Not when the seller is getting you to subscribe so that you can get updates. This is the OP's issue. If he wasn't concerned about the updates he would unsubscribe.
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  • Profile picture of the author Lori Kelly
    The ones I get an offer or two every day are the ones that are gone. We are all busy and get a ton of emails. Abusing the list is ignorant, in my opinion.

    Keep the emails to a minimum, one a week, and you're apt to keep me on your list. Send me one a day and you've lost a potential customer. Is it worth it?
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  • Profile picture of the author Kurt
    The solution is simple:

    Unsub from the lists that email you too many offers.

    Support the lists that send you good info and an occasional offer.
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  • Profile picture of the author BIG Mike
    Banned
    Originally Posted by SkiBum View Post

    I'm getting really annoyed at WSO sellers who almost force you to subscribe under the assumption that it is the only way you can be aware of product updates, etc...and [COLOR="rgb(139, 0, 0)"]then spam the heck out of you with every offer under the sun[/COLOR].
    Hate to break it to you, but with few exceptions, it's not spam.

    If you subscribe to a mailing list to receive updates to a product you purchased, then that is what the email should be used for, not for 3 emails a day selling other people's products.
    In a perfect world, that would be true.

    Before subscribing, you should check their legal terms carefully to see what you're really subscribing to. Many Privacy Policies for example, contain language about sending offers.

    I want to unsubscribe, but am concerned that I will be in the dark on the original product I actually bought?
    Ideally, the person doing this should segregate their lists so you can unsubscribe from the offers without unsubscribing from the updates.

    All things being equal though, just follow Kurt's advice and unsubscribe. There's no point getting frustrated with it.
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  • Don't worry about it. It is part of this business.

    If it concerns you -- setup a separate e-mail you use for purchases.

    I have one e-mail account that has about 10,000+ e-mails.

    I actually find it very educational and useful, because it gives me an insight as to what my competitors are doing it. Using third party analytics, I can gauge whether or not their campaigns are successful, and decide whether I want to implement something similar in my own business.

    So if anything -- you should be thankful you are getting that many e-mails!

    Cheers!

    Johnathan
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  • Profile picture of the author Halcyon
    Yep.
    It's easier to unsubscribe.
    I just left the list of marketer that was peddling some off the wall product. A product not even remotely related to the subject of the list.

    My advice is that if the product is one you use regularly then check in from time to time regarding updates. Also if the product is really good you may want to shoot the owner a quick email explaining why you're leaving his/her list.

    Believe it or not many list owners don't think about it and as a fellow warrior I don't think you would be out of place to offer your two cents. I know that I appreciate all feedback.
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  • Profile picture of the author johnben1444
    I thought i was the only person suffering in silence about this email spammers.

    You don't even have to buy there product or services before they enroll you in their list, they practically find advertisers and then bombard them with an introduction from WF followed by their worthless product/service.

    Some of them selling thousands of thousands of traffic even come onboard sending promising to get you thousands of visitors for measly amount. If traffic is that easy and cheap WHY are they spamming.

    No experience IMer will buy product/service from such person because it already showing red flag.
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