This always puzzles me as they went to all the work of getting a good domain name and pretty well every hosting plan I've ever had included e-mail, yet they don't seem to use it. I understand that some people wouldn't want to keep track of dozens or hundreds of e-mail accounts, but it's a pretty simple matter to consolidate them into one client (i.e. Outlook or Thunderbird) or just forward them to one master account - which itself could be GMail.
Is it just me or does this seem unprofessional? I just received an e-mail from a company I am considering doing business with, they have a very professional looking website but they just contacted me via GMail. It actually made me have some doubts about them simply because the mail didn't come from an address at their domain name. Maybe that's silly, they probably are great people with great service, but it did make me wonder.
Does anyone else have an opinion on this?