Recommended smtp relay service?

by DaleP 17 replies
Hi all,

We are currently using Aweber for email campaigns due to their high delivery rates, however we have just implemented a CRM (salesforce) in our company which contains its own advanced bulk mail sending functionality. We of course want to use our CRM for our email campaigns as this is our master contact database, so Im assuming we would need to simply configure the CRM software to use a well know smtp relay service with high delivery rates in order to send our mail campaigns? We are sending around 100k emails per month to our clients.

Can anyone recommend some of the largest/best known services that we could use for the above? (i was looking at smtp.com but they seem very expensive)

Thanks so much
#main internet marketing discussion forum #recommended #relay #service #smtp
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  • Profile picture of the author DaleP
    no-one?

    (encase some of you were wondering, we are not spamming here. This is for our double opt-in subscribers in our company CRM)
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    • Profile picture of the author Shaun OReilly
      I use my own server and external smtp service providers
      like smtp.com and Amazon SES.

      Other smtp service providers include authsmtp.com,
      sendgrid.com but there are many more out there too.

      Dedicated to mutual success,

      Shaun
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      • Profile picture of the author sebascar
        Originally Posted by Shaun OReilly View Post

        I use my own server and external smtp service providers
        like smtp.com and Amazon SES.

        Other smtp service providers include authsmtp.com,
        sendgrid.com but there are many more out there too.

        Dedicated to mutual success,

        Shaun
        Hi Shaun, HOW did you get approved?! I sent my request over and over but they always decline... :confused:
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        • Profile picture of the author Shaun OReilly
          Originally Posted by sebascar View Post

          Hi Shaun, HOW did you get approved?! I sent my request over and over but they always decline... :confused:
          To get approved with SMTP.com, you need to prove to
          them that you are a legitimate e-mail marketer who uses
          good e-mail practices.

          Here are some of questions I had to answer before they
          accepted my application:

          What type of business or service do you provide?

          What is the nature of the email that you will be sending?

          How did you acquire your mailing list? How many subscribers do you currently have?

          How do people subscribe to your mailing list? If your mailing list was gathered online, please provide us with the URL where your recipients add their email address.

          If your mailing list is opt-in, please describe your opt-in process.

          How do people unsubscribe to you mailing list? Do you provide a live link to unsubscribe or a return email address that enables the recipient to request that they do not want to receive emails from you?
          So, you'll need to show them your opt-in process and
          reassure them that you have valid unsubscribe links in
          all of your outgoing e-mails.

          In your case, I just took a quick look at your site and
          it's written in Italian. Consider directing SMTP.com to
          pages on your site that are written in English and shows
          them that you're a legitimate business.

          In bocca al lupo!

          Dedicated to mutual success,

          Shaun
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  • Profile picture of the author DaleP
    Thanks Shaun.

    How are you finding the delivery rates with smtp.com and Amazon SES, is it up there with Aweber? (also, with these services i assume you can see campaign stats like opens/reads,clicks etc)
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    • Profile picture of the author Shaun OReilly
      Originally Posted by DaleP View Post

      How are you finding the delivery rates with smtp.com and Amazon SES, is it up there with Aweber? (also, with these services i assume you can see campaign stats like opens/reads,clicks etc)
      I've had no deliverability issues with my own set-up and
      like the flexibility that it gives me.

      For opens and reads etc, that data comes from my
      self-hosted autoresponder software (ActiveCampaign)

      And ActiveCampaign integrates with SalesForce too
      though I don't use SalesForce in my set-up.

      Dedicated to mutual success,

      Shaun
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      • Profile picture of the author DaleP
        Any reason why you dont use the built in SalesForce mailing function? It seems pretty powerful and means you dont have to maintain 2 contact databses. ie. ActiveCampaign, and then salesforce.
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        • Profile picture of the author Shaun OReilly
          Originally Posted by DaleP View Post

          Any reason why you dont use the built in SalesForce mailing function? It seems pretty powerful and means you dont have to maintain 2 contact databses. ie. ActiveCampaign, and then salesforce.
          Because I don't use SalesForce at all in my business.

          If I did, it integrates with ActiveCampaign anyways.

          Regarding smtp servers in general, I just like the flexibility
          of being able to determine which smtp servers are used to
          deliver my e-mails - rather than being tied to whichever
          smtp server AWeber decide.

          I just like to decouple the most important assets in my
          business - my lists - from the servers used to deliver
          the e-mails.

          It gives me more control and I like it that way.

          Dedicated to mutual success,

          Shaun
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  • Profile picture of the author Chris Thompson
    I'm not using Amazon SES but we're considering it for a project and I was reading through the documentation for it on the DigitalAccessPass site, seems straight forward. Salesforce connectivity is probably similar. Deliverability should be excellent.
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  • Profile picture of the author Kingfish85
    Have you looked into mandrillapp.com yet?
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  • Profile picture of the author webbusineses
    Originally Posted by DaleP View Post

    Hi all,

    We are currently using Aweber for email campaigns due to their high delivery rates, however we have just implemented a CRM (salesforce) in our company which contains its own advanced bulk mail sending functionality. We of course want to use our CRM for our email campaigns as this is our master contact database, so Im assuming we would need to simply configure the CRM software to use a well know smtp relay service with high delivery rates in order to send our mail campaigns? We are sending around 100k emails per month to our clients.

    Can anyone recommend some of the largest/best known services that we could use for the above? (i was looking at smtp.com but they seem very expensive)

    Thanks so much
    Check SMTP Inbox| SMTP Services | The SMTP - Client Area - theSMTP out.
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  • Profile picture of the author alexjac
    I think salesforce is expensive.With Bingo email integration, it’s easy and time saving to access your contacts email messages.
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    • Profile picture of the author ksimpson
      I am an official representative of MailChannels, which offers an SMTP relay service.

      Most of the services that have been mentioned in this thread have very strict anti-spam policies. If you misbehave - even accidentally - your account may be terminated, and often without providing a lot of reasons that might help you to correct your behavior in future. MailChannels is the only SMTP relay service that willingly accepts spam, because our target market is hosting providers and ISPs who specifically have a large outbound spam problem.

      We don't _deliver_ spam, of course. If we think you're sending junk, it will definitely be blocked. However, if we do block your traffic, we will at least provide good rejection messages to help you understand why they're being blocked, and what you need to do to get going again.

      Another differentiator is that we charge a relatively high base fee of $50.00 per month, which includes the first 300,000 messages. We do this because we have a focus on larger senders.

      For more information and to sign up, please visit our site: SMTP Relay | MailChannels – Outbound Spam Filtering
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  • Profile picture of the author clickrover
    SMTP.com is good, Jango is decent and rarely blocks messages, SES is a pain in the rear, even for corporate clients mailing strictly to their business contacts.

    That's about all I have, there are several great services out there. SES is the cheapest of them all, the biggest headache, but you can integrate it with nearly anything. Just make sure you aren't spamming and you'll be fine, after you go through their initial termination notice, which I'm fairly certain they send to literally everyone.
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    • Profile picture of the author Steve B
      Here's another option that I've heard good things about. Good pricing.

      SendGrid

      Steve
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      Steve Browne, online business strategies, tips, guidance, and resources
      SteveBrowneDirect

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  • Profile picture of the author jeffreyhuan
    I have been using MailGun for a few months and satisfied with the results so far.

    It is a RackSpace company and current RackSpace customers receive 50,000 free emails every month.
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