A Marketing Lesson: I Like My Steak Rare

by tpw
43 replies
Let me share a story....

A few years ago, my dad called me on the phone. He invited me to come to his house and eat steak, because he was cooking on the grill.

He asked me, "How do you want your steak cooked?"

I told him rare.

He said, "No, you don't want that. How do you want your steak cooked?"

I said rare.

He said, "Quit kidding around. How do you want me to cook your steak?"

I told him once again, "Rare."

He said okay.

So, I went to his house for dinner, and when he handed me my steak, I cut it open and realized it was cooked well done...

I frowned and looked at him, then I said, "If you are going to cook my dinner the way you think I should eat it, why do you even bother asking me how I want it?"



Yes, there is a marketing lesson in here, one that tells a lot about human nature...

See, here is the deal...

People tend to believe that everyone else is just like them, and what they like is what everyone else will want.

Unfortunately, that rule doesn't always work.

In fact, the chances are that you are part of a minority of people who feel as you do.

If you want to sell more stuff, you need to figure out how you can have a conversation with those people who are most likely to buy what you are selling...

Yet, before you can start that conversation, you need to discover who is most likely to buy what you are selling and how you can reach them with your message.

See, the thing is that people like you are most likely not your intended target market.

People like me don't need to buy most of my products, because they already know what I know.

My target market is actually people who want to be where I am today, but they are right now where I was one, two or ten years ago.

My products educate people, and my products lift people up from where they are now to closer to where they want to be.

Those people who are already at my level won't be impressed because there will be nothing cutting edge about what I am teaching them, but those who have yet to reach my level will want to get on board, so that they can learn what I already know.

If I wrote my sales copy for people like me, then people would be disappointed with my products. So, I write sales copy for the folks who want to get to where I am today, and as a result, people love my products.

Every day here in the forum, we see bitch threads from people who think that the people who are in our marketplace look just like them. And it is fine if they want to bitch about it, but the truth is that they are most likely not in our target market.

Some people bitch about how they cannot afford to purchase the products we tell them about. The people who cannot afford to buy my products are not in my target market.

Some people complain that they don't want to hear from people like me more than once a month. Those people are not in my target market either. My readers love to hear from me several times a week, and if you don't, you are not in my target market.

The reality is that our marketing will fall flat if we try talking to the wrong people. And, in order to talk to the right people, we must understand our audience explicitly.

We must understand who is most likely to buy our products, why they buy, and how we can reach them with our marketing message.

If we don't understand these things, we will not make as much money as we could make, simply because we don't understand what we are doing wrong and what we are doing right.

My dad would only cook my steaks well done, because that is how he ate his steaks. He assumed that I would want my steak exactly as he would eat his steak, and he was wrong.

If my steak isn't bleeding, I don't want it.

And, if you are like my dad and you think the only way to eat a steak is well done, then you will absolutely leave me a dissatisfied customer if you try to make me eat my steak the way that you eat your steak.

I used to work in a steak house long, long ago... And when I was there, I learned that people who liked their steaks well done always overcooked the steaks they served. People who liked their steaks rare always undercooked the steaks they served. And people who did not like steak at all would cook the steak to order every single time.

If you want to sell more stuff, you must start realizing that your customer doesn't look anything like you... And if you like selling lots of stuff, it would help for you to learn how your customers want their steaks cooked, and how to give them exactly what they want.
#lesson #marketing #rare #steak
  • Profile picture of the author Ross Cohen
    Steak reminded me of Outback (Steakhouse).

    Outback has a dish called the Bloomin' Burger.

    Anyone ever have it? It's sooo good.

    Sorry to hijack your thread. But in all reality it's your fault for bringing up steak.
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    • Profile picture of the author tpw
      Originally Posted by Ross Cohen View Post

      Steak reminded me of Outback (Steakhouse).

      Outback has a dish called the Bloomin' Burger.

      Anyone ever have it? It's sooo good.

      Sorry to hijack your thread. But in all reality it's your fault for bringing up steak.

      LOL

      My favorite steak house is Texas Road House.

      There are no Outback Steak Houses near here.
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      Publish Coloring Books for Profit (WSOTD 7-30-2015)
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    • Profile picture of the author Christopher Fox
      And when I was there, I learned that people who liked their steaks well done always overcooked the steaks they served. People who liked their steaks rare always undercooked the steaks they served. And people who did not like steak at all would cook the steak to order every single time.
      I think that is a profound observation to mull over for a bit. Plenty of lessons in those three sentences.
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  • Profile picture of the author mlord10
    Bill,

    Thanks for the reminder. Even though I "know this" so to speak, it is still nice to read it from another perspective...I'll probably bookmark this thread & return to it whenever my conversion rates go down...because likely I'm giving my audience the wrong information, or information they do not need.

    By the way, Texas Road House is 100 times better than Outback in the steak department.

    Thanks a ton for the reminder!

    -Matt
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  • Profile picture of the author Ross Cohen
    Hey, I'm not sticking up for their steaks, I'm sticking up for the Bloomin' Burger.
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  • Profile picture of the author David Keith
    With knowledge comes responsibility. Just because someone wants their chicken raw doesn't mean the chef should give a person raw chicken to eat. He knows better.

    For many IMer sellers, there is a very clear conflict of interest. There are not hundreds great new internet marketing products hitting the market every year that people need to be buying.

    For IM sellers, there is not nearly as much money in having only a few authority books on list building. Rather the IM community as a whole has decided that everyone should write a list building book and then everyone should promote each others list building book.

    That means more money for IM sellers and it makes it damn hard for new guys to figure out what the hell is going on.

    I understand your points Bill, but I think people also need to realize that there are clear conflict of interests when it comes to what to sell and who's best interest are going to be the primary concern.

    Your point is "Sell what sells".

    My point is that with knowledge (experience) and power (a list) comes responsibility not to abuse that power soley or primarily for personal gain. That does not mean you shouldn't make money, but it does mean most IMers need to examine their motives a little more.

    My comments are certainly not directed primarily at you for sure, but rather just to give folks a little bit of the other side of the discussion.

    I hate the "me too" threads.
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    • Profile picture of the author tpw
      Originally Posted by David Keith View Post

      I hate the "me too" threads.

      Since I put it out there as food for thought, all is good.

      Going against the "me too" mentality has the potential to really highlight the depth of discussion that could come from this.
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      Publish Coloring Books for Profit (WSOTD 7-30-2015)
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      • Profile picture of the author David Keith
        Originally Posted by tpw View Post

        Since I put it out there as food for thought, all is good.

        Going against the "me too" mentality has the potential to really highlight the depth of discussion that could come from this.
        Well, I did set myself up to get flamed on this thread by sort of calling out IMers on an IM forum...lol

        I am sure some of the smart IMers will come along to show me the errors in my logic.
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      • Profile picture of the author myob
        Originally Posted by David Keith View Post

        selling what people want is often times in very near direct conflict to what they need.
        The products I promote revolve around solutions to problems, not necessarily what prospects want. For example, if someone wants a drill bit, you're going to have problems with refunds unless you know what it will be used for such as the type and diameter of material being bored.

        A sleek shiny steel drill bit will crumble when used instead of the much uglier and more expensive diamond-tipped masonry bit for going through a cement wall. Effective marketing includes salesmanship as a major component, which requires understanding of prospects' needs and the ability to convey justification of product value and benefits.

        Bill, you may not realize it, but your dad most likely did you a big favor by serving your steak well done instead of quivering and dripping blood. It seems to me the real marketing lesson here is knowing that what a prospect wants may not always be in their best interests. Effective marketing is a major part of bridging this gap.
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  • Profile picture of the author tpw
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    • Originally Posted by tpw View Post

      A number of years ago, I used to live in Texas.

      When I was there, Jack-in-the-Box kept getting in trouble with food poisoning. Health officials determined that the cause of the problem was undercooked hamburger meat. So a state law was passed that said restaurants could no longer serve hamburger that was not cooked brown all the way through.

      I remember customers bitching because restaurants would no longer cook their hamburger steaks medium-rare, but the restaurants followed the law, and as a result, fewer people got sick eating at restaurants in Texas.

      It is true that marketers should demonstrate responsibility with the products they sell. At a certain point, one must set aside potential profits in favor of being a responsible citizen.

      How do we teach integrity to people who have none? I don't think that is really possible, is it?

      It may have struck you that I don't consider myself to be one of the bad players that you are referring. However, some may disagree with my assessment of my own marketing activities. :p
      I hate to be pedantic, but I was there and I don't recall any of that.

      In the early 90's, 4 children died from E coli tainted burgers that were undercooked. It happened in the Pacific NorthWest.

      There may be rules regarding food temps, but I'm unaware of Texas passing any statewide law regulating how hamburgers are cooked.

      Sorry for the hijack.


      ( the real story there is how JIB bounced back after horrible news reports of children being killed by their food. How'd they do it?? They brought back the clown - after killing him off in widely syndicated commercials. One of the most sucessful turnarounds ever ~~~~~~~☆ The More You Know...)
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      • Profile picture of the author tpw
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        • Originally Posted by tpw View Post

          When I first moved to Texas, I was working in the food industry.

          I transferred there from Oklahoma to work as an assistant manager with a restaurant chain, that had at the time several hundred locations and currently has only 21 locations in 5 states.

          Could be that I was wrong about where the deaths occurred, but the deaths were at JIB and the Texas Health Dept did make medium-well and well-done mandatory for hamburger products.

          I was F&B as well.

          There's no such thing as the "Texas Health Dept"
          Regulations are set at the county level.

          (My last post in the thread)
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          • Profile picture of the author David Keith
            Originally Posted by Blame It On The Caffeine View Post

            I was F&B as well.

            There's no such thing as the "Texas Health Dept"
            Regulations are set at the county level.

            (My last post in the thread)
            I think you are debating semantics here.

            There is a "Texas department of state health services"

            They have regulatory authority over food preparation in Texas. as well as the FDA.
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  • Profile picture of the author Rod Cortez
    Hmmmm, I took Bill's post to mean to find out what your customer wants and then deliver it to them. I didn't read anything more into it than that. And I think this is a very powerful marketing lesson. Sure, there's the responsibility portion of it, but I don't think that was the main point Bill was making. That's an entirely different point altogether.

    I rarely market to other marketers, 99.9% of the markets I'm in have to do with evergreen markets such as wedding planning, dating advice for men (and women), how to coach little league, and self-improvement niches to name a few. Over the years I've learned to find out these things about my target audience:

    * What they WANT
    * What they NEED
    * What their HOPES and DREAMS are

    When you combine these, it makes for a product or service that blows their mind. I've been studying market leaders in both the online and offline markets and comparing them to the laggards in their respective markets. The ones who excel consistently ask their customers if they are satisfied and if they aren't, what can they do to make things better or improve on their existing product line.

    The main take away should be is this: find out what your customers want, sure, do that, but also find out what they need and tie it into what they want. All the other stuff that comes with it...well now, that's for another thread entirely.

    RoD "I-have-coffee-in-my-veins" CorteZ
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    • Profile picture of the author tpw
      Originally Posted by Rod Cortez View Post

      The main take away should be is this: find out what your customers want, sure, do that, but also find out what they need and tie it into what they want. All the other stuff that comes with it...well now, that's for another thread entirely.

      RoD "I-have-coffee-in-my-veins" CorteZ

      A copy writer once explained to me that his job was to sell people what they want and to give them what they need, because buyers don't always know what they need.

      Of course, he said it more cleverly than I can... When he said it, it did not seem to be at all deceptive in the approach.
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      Publish Coloring Books for Profit (WSOTD 7-30-2015)
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      • Profile picture of the author Rod Cortez
        Originally Posted by tpw View Post

        A copy writer once explained to me that his job was to sell people what they want and to give them what they need, because buyers don't always know what they need.

        Of course, he said it more cleverly than I can... When he said it, it did not seem to be at all deceptive in the approach.
        I've been writing copy for over two decades. And many of my mentors have taught me something similar; however, in most cases you can do both. You can give people what they want and what they need and weave it in such a way as to create waves of blissful Benjamin Franklin magic.

        Ok, I'm off to cook up some heavenly effulgent ribeye with a monolithic mound of grilled onions and a side of Bill's humor.

        RoD "If-coffee-were-a-woman-I-would-be-a-polygamist!" Cortez
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        • Profile picture of the author David Keith
          Originally Posted by Rod Cortez View Post


          RoD "If-coffee-were-a-woman-I-would-be-a-polygamist!" Cortez
          I am sure whatever you said before this last line was problem meaningful, but I can't even remember it now I am too busy laughing....lol

          My girlfriend makes similar accusations towards me. She accuses me of waking up with a Dr. Pepper in my hand and going to bed with a glass of tequila.
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          • Profile picture of the author Rod Cortez
            Originally Posted by David Keith View Post

            I am sure whatever you said before this last line was problem meaningful, but I can't even remember it now I am too busy laughing....lol

            My girlfriend makes similar accusations towards me. She accuses me of waking up with a Dr. Pepper in my hand and going to bed with a glass of tequila.
            Hahaha, that's awesome. I'm a total Dr. Pepper fan and am a HUGE fan of tequila (Don Julio 1942 Añejo anyone?). Sipping fine tequila and chasing it with homemade sangrita is one of my favorite drinks ever.

            RoD
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    • Profile picture of the author Henry White
      It's very strange, isn't it? People will pay for what they want to buy, not what we want to sell them.

      And just maybe there's enough of a clue in there somewhere for those struggling to find a place to get started.
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  • Profile picture of the author gushy0202
    Originally Posted by tpw View Post

    Some people bitch about how they cannot afford to purchase the products we tell them about. The people who cannot afford to buy my products are not in my target market.


    Your a true marketer..Its just like people who claim they got 50% conversion for their products which is actually from the people who actually clicked their buy now button
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  • Profile picture of the author David Keith
    I guess my take away was also "find out what your customers want and sell that to them"

    My comments were really around the fact that in the IM industry especially, what people want (and thus will pay for) and what they need are often times very different. So in industries like the IM industry selling what people want is often times in very near direct conflict to what they need.

    how to make xx,xxx in 24 starting from nothings, sells very well. But most of us with a little experience know that stuff is nonsense. It is harming peoples chance at success.

    Just the other day I saw a WSO on public domain images. It was solid with lots of places to find free images. And almost no mention at all of the legal issues regarding using images that you can't prove you have the rights to use. They were selling where to find free images. But what people needed to hear was that using public domain images comes at a huge risk. Anyone can upload any image to a "public domain" image site and say its now public domain. That happens a lot more than people realize.

    Essentially, those with knowledge and expertise should have had the foresight to give people very solid advice about the risks of using free images. But instead, they just decided to sell and have others push what people want to buy...access to free images with virtually no mention of the risks.

    There are countless examples of this in IM. Things like that are my points about using your knowledge and power responsibly and not just for profit.

    Essentially not just selling what people want, but sometimes choosing to sell what they need and risk making less profit.
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  • Profile picture of the author tpw
    I deleted my comments about the hamburger.

    The incident to which I was speaking happened in the mid-1980's, and I am 25 years older than I was in those days.

    Who knows. My memory could have been wrong.

    Regardless, it is a distraction.
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    Bill Platt, Oklahoma USA, PlattPublishing.com
    Publish Coloring Books for Profit (WSOTD 7-30-2015)
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  • Profile picture of the author zerotoheroonline
    hey bill,

    An interesting thread you have going on here.. this is an issue i would say being faced by most marketers out there. What many of us fail to do i to TEACH or consult or coach or any other term we can use to describe the process of getting a prospective client to buy.

    The primary approach that must be taken is to find a buyers situation rather than what they need. At times, what they need might not be as crucial at that point of time. When this phase sets in, the marketer will have a clear picture of the actual situation of the client and TEACH them accordingly.

    Just a little example of my client - Jason (i'll just call him that in this thread) is a renowned sauce manufacturer in New Zealand. He was in the US for many years and have recently come back to operate the family business which was started by his grand dad, then run by his dad and now him. From the time he took over, I have been his business consultant to completely restructure his business to progess it out of NZ. when we first started, his 1st request was for me to work with him of restructuring all orders and deliveries as it was very labour intensive and required a lot of his time. This was stopping him from looking into expansion plans. I could have just done that.. He would have been happy and I would have completed my task a lot faster, collected my cheque and gone on to my next client but that was not the right thing to do on my side. I studied his entire business operation and set on a mission to TEACH him what he needs to do 1st before tackling the delivery issues which was not that big a deal after all. There was a whole lot of other things causing a rather big toll on his delivery operations.

    6 months now and he is a happy man and has actually expanded his business to Canada and Australia.

    The key to a marketers success is to LEARN about his potential client and TEACH them accordingly. Bill, in the case of your steak, your dad should have found out why you like your steaks rare and then probably explained to you why you should eat your steak if not well done, at least medium.. it might have at least go you thinking about it..

    have a nice day guys.. remember VALUE ADDED TO YOUR CLIENTS WALLET will take you a lot further than VALUE ADDED TO YOUR OWN WALLET

    Raj
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  • Profile picture of the author marcuslim
    Thanks for the post. Because most people are by nature self-centred, it can take a while to make the mindset shift to be more other-people centred. Marketers who do already have a huge edge over those who haven't made this shift.
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  • Profile picture of the author RedShifted
    I've thought about eating a rare steak once but instead I just jumped on a cow, violently choked him out for 30 mins till he fell to the ground moowing and I sunk my teeth into his lower rib cage area.

    Thats where the steak is encase I confused anyone.

    BTW nice thread! =]

    -Red
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    • Profile picture of the author celente
      Originally Posted by RedShifted View Post

      I've thought about eating a rare steak once but instead I just jumped on a cow, violently choked him out for 30 mins till he fell to the ground moowing and I sunk my teeth into his lower rib cage area.

      Thats where the steak is encase I confused anyone.

      BTW nice thread! =]

      -Red
      I like my steak well done...really well done.

      as in NAILED TO A TREE IN A BUSHFIRE ...well done....ha ha. :p
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      • Profile picture of the author joseph7384
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        • Profile picture of the author Richard Van
          Originally Posted by joseph7384 View Post

          I don't like my steak rare but I don't like it well done either, that's why I choose to have it medium rare, if I wanted it well done where it tastes like charcoal I would be better off grabbing a few coals off the grill and eat them.
          I'm with you Joseph. Medium rare.

          I've tried eating the coals after a few beers and a medium rare steak wins hands down.

          Bill, with all due respect to your Father, forget "what's the point in asking me if you're going to cook it how you like" and make it "stop bloody inviting me for dinner if you're going to ruin my steak every time".

          Steaks are important moments in a mans life, they must be perfect. I feel for you Bill, that must have been an awful moment for you.
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  • Profile picture of the author Puta
    Well said tpw. It's so easy as a marketer to fall into the trap of just marketing your stuff in a way that you would want it. Trying to get into other peoples heads to figure out what they want is definitely harder but always results in a lot more sales (at least from my experience!).

    Thanks for sharing!
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  • Profile picture of the author williamk
    Banned
    My favourite is Texas Road House too. We share the same tastes tpw.
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    • Profile picture of the author MP80
      Back to the marketing lesson.. [Kind of] reminds me of the power-struggle between some WSO sellers and buyers, over whether or not there is a OTO, and how much it is...

      Clearly, it's something that many buyers are wanting to know upfront, yet some sellers (not all) persist with attempting to keep it under wraps, or being evasive whenever anyone asks.

      In my opinion, they are focusing on how they think the sales process 'should' be, instead of how it really is.

      Anyway, all of this discussion about steak is making me hungry and, since it's almost dinner time here, I'm off to cook a T-Bone! (Medium-rare for me )
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  • Profile picture of the author Oosha
    No wonder restaurants have high failure rates as opposed to lawyers who have the lowest. Restaurant owners have the tendency to base their offering on their personal likes/dislikes; while lawyers have no option but to take care of their clients' needs.

    Serving the need of your consumers involves:

    • Talking to them
    • Identifying their interests and problems
    • Making sure they have money
    • Creating a service/product around them

    Btw, great post!
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    • Profile picture of the author JohnMcCabe
      My target market is actually people who want to be where I am today, but they are right now where I was one, two or ten years ago.
      If new product creators take nothing else away from this thread, this will put them miles ahead of most of their competitors.

      As for the steak? I've settled into ordering medium rare. Ordering rare often brings out a steak that's still cold in the middle, whereas I like it at least body temperature.

      On a side note, a small race track I once went to had a wager that required picking the horse that would finish last. I took a flyer and won. The horse's name? "Chef's Special"...:p
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      • Profile picture of the author Kurt
        Originally Posted by JohnMcCabe View Post

        If new product creators take nothing else away from this thread, this will put them miles ahead of most of their competitors.

        As for the steak? I've settled into ordering medium rare. Ordering rare often brings out a steak that's still cold in the middle, whereas I like it at least body temperature.

        On a side note, a small race track I once went to had a wager that required picking the horse that would finish last. I took a flyer and won. The horse's name? "Chef's Special"...:p
        Best race horse name of all time: Hoof Hearted (listen to the call)



        And...Sounds like Bill's dad sold him the "sizzle" and not the steak.
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    • Profile picture of the author Rod Cortez
      Originally Posted by Oosha View Post

      No wonder restaurants have high failure rates as opposed to lawyers who have the lowest. Restaurant owners have the tendency to base their offering on their personal likes/dislikes; while lawyers have no option but to take care of their clients' needs.

      Serving the need of your consumers involves:

      • Talking to them
      • Identifying their interests and problems
      • Making sure they have money
      • Creating a service/product around them

      Btw, great post!
      Boy, is this certainly true. Late last year I did a consultation with a restaurant owner who had hired me to help him get more people into his restaurant. He got really defensive when I started asking him fundamental questions about the service, the kitchen, and the real sore spot, his menu.

      "Just get people in here and I'll worry about all that other stuff," he barked at me.

      I explained to him that's now how I work. Getting people in the door is one thing, but having them wanting to come back as well as telling other people about their experience, was all part of how I did things. He was open to giving it a try after some education and we succeeded in getting him more business than he could handle within a month.

      But once I was done with the contract. He changed back to the old menu (it sucked) and changed the kitchen back to the old system.

      "I just love that menu," he would constantly say when we were working together.

      And now he's back to struggling again. I'm not sure if I'm going to take him back as a client if he calls again, he was too high maintenance.

      RoD
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      • Profile picture of the author tpw
        Originally Posted by Rod Cortez View Post

        Boy, is this certainly true. Late last year I did a consultation with a restaurant owner who had hired me to help him get more people into his restaurant. He got really defensive when I started asking him fundamental questions about the service, the kitchen, and the real sore spot, his menu.

        "Just get people in here and I'll worry about all that other stuff," he barked at me.

        I explained to him that's now how I work. Getting people in the door is one thing, but having them wanting to come back as well as telling other people about their experience, was all part of how I did things. He was open to giving it a try after some education and we succeeded in getting him more business than he could handle within a month.

        But once I was done with the contract. He changed back to the old menu (it sucked) and changed the kitchen back to the old system.

        "I just love that menu," he would constantly say when we were working together.

        And now he's back to struggling again. I'm not sure if I'm going to take him back as a client if he calls again, he was too high maintenance.

        RoD

        I watch Kitchen Nightmares on BBC America, and Chef Gordon Ramsay frequently runs into the same kind of mindset over and over again.

        90% of the problems in a restaurant stem from the belief system of the owner, and his/her belief that they know better than anyone else.
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        Bill Platt, Oklahoma USA, PlattPublishing.com
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      • Profile picture of the author Oosha
        Originally Posted by Rod Cortez View Post

        Boy, is this certainly true. Late last year I did a consultation with a restaurant owner who had hired me to help him get more people into his restaurant. He got really defensive when I started asking him fundamental questions about the service, the kitchen, and the real sore spot, his menu.

        "Just get people in here and I'll worry about all that other stuff," he barked at me.

        I explained to him that's now how I work. Getting people in the door is one thing, but having them wanting to come back as well as telling other people about their experience, was all part of how I did things. He was open to giving it a try after some education and we succeeded in getting him more business than he could handle within a month.

        But once I was done with the contract. He changed back to the old menu (it sucked) and changed the kitchen back to the old system.

        "I just love that menu," he would constantly say when we were working together.

        And now he's back to struggling again. I'm not sure if I'm going to take him back as a client if he calls again, he was too high maintenance.

        RoD
        And to think that good food is not one of the unique selling points for a restaurant. I mean, food should be the first consideration to meet the minimum expectations of customers, right?

        I have seen many restaurants open with great fanfare and close with barely a whimper. Restaurant owners forget that the hospitality industry thrives on return patronage and one customer will tell ten others.

        Your client may have realized his folly. He may even "hate" that menu now.
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  • Profile picture of the author I.M.Retired
    Larry1113: If you are liking this post why don't you just hit the 'thanks' button?

    Posts like the one you just made don't contribute anything to the discussion. Can you imagine what this forum would look like if 10 or 20 other people posted 'I'm liking this post' in a thread?

    Not good.

    What posts like this do is flash a red flag to other members to check your other posts to see if you are contributing anything worthwhile to the forum. If not, your posts will be reported and deleted at the mod's discretion.

    Apologies for highjacking your post tpw.

    You sure hit home with this message. One of the things I find really difficult to do when it comes to marketing is to think about what others like, and want - not what I like or want.

    A few years ago I had a big yard sale. There were some items I really liked, so I stuck them way back in the corner where hopefully, they might still be sitting at the end of the day. They were. Everyone that came through looked at the items and passed them by. I guess I'm the only one who likes green pottery.

    And at the sale, the very first item that sold was a brass trinket that I absolutely detested. Was going to throw it out, as a matter of fact.

    Lesson learned.
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  • Profile picture of the author sbucciarel
    Banned
    Great post and quite true. I provide services more than info products and sometimes I design stuff that I don't really like because it was asked for by a customer. Customer is happy when they get what they want, even if I don't care for it.

    ... and I like my steak quite rare and wouldn't eat it well done either.
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    • Profile picture of the author Jon Patrick
      Amazing OP and definitely a great lesson.

      It also reminded me of how my dad would always cook the steaks until they were like leather when I was growing up. He cooks a decent steak now, though, thankfully.
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      • Profile picture of the author Richard Van
        What has come out of this thread is we all know how we like our steaks, so if we ever got together for some kind of Warrior Forum barbecue, no-one would have to suffer the hardships Bill had to at his Fathers hands, that one terrible evening his steak was destroyed.
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        Wibble, bark, my old man's a mushroom etc...

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    • Profile picture of the author Dan Curtis
      So how do you get into the mind of your public? How do you know what they would consider valuable?

      It isn't mystical, and it doesn't require imagining the world from their viewpoint, although that can be a useful skill.

      The way to do it is to survey. You find the public (a certain public is the specific group of people that you are focusing your efforts upon) that you intend to market to, and you survey them. You ask them what they would consider valuable and what problem they would most like to solve.

      You do enough to get a representative sample. It takes some work but it is worth it to get the answers you need.

      And then in your marketing materials you say that you provide whatever it is they told you they consider valuable, and you say you solve whatever problem they would most like to solve.

      And of course you deliver on those promises.
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