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Is it fair to apply "no refund" policy for PLR WSO/products?

by Viramara
6 replies
I know as a product creator, it stings to get a refund request (but we have to honor it, somehow). But how if we sell a PLR product, as a WSO or not -- is it fair to tell the customers upfront before the "buy now" button, that there is no refund policy for this. (with the condition I have provided them the free sample to view my work)

I still can accept refund request for how-to product, but anyone can use and transform PLR for their own (website, autoresponder, ebook, audio, etc). I just think that refund for PLR is unacceptable.

What do you think, especially from you warriors who are the PLR vendors?
#apply #fair #no refund #plr #policy #wso or products
  • Profile picture of the author ImWendy
    I would say that it IS fair to apply a no refund policy for PLR products. I know that this is a policy that Tiffany Dow employs for her PLR products, so if it works for her then there's no reason why it shouldn't apply to anyone else. That is of course, if your PLR content is quality. I'm not implying that your content is sub par at all.

    But yeah, PLR is one of those products that once someone purchases, that's it, they're stuck with it. We can't give refund bandits any kind of hope at all!
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    • Profile picture of the author LloydC
      For PLR, it's not as important as a normal WSO, as people will be mashing it up and making it their own anyway. It's always good to have some guarantee though as it raises conversions.
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  • Profile picture of the author BIG Mike
    Banned
    Having a no refund policy isn't a matter of "Fairness" - it's simply a business decision. You're correct in assuming that it should be clearly stated before the Buy Now button. It doesn't matter if it's a WSO or not...

    I know several people, (including my own company) that routinely sell PLR as a non-refundable product. It's never been an issue in terms of sales.
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    • Profile picture of the author The Great Gordino
      "Is it fair?"

      Certainly, yes.

      In fact that's the wrong question - since it's your offer, you can put any policy you want, and if it's clear before the buying process, then it's up to any cutomers to make their own decision to proceed or not. There's nothing unfair about it.

      As to whether it's advisable or not, for your own PLR creations, if it's in line with the sample, then it's no problem in my view,

      Gordon
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  • Profile picture of the author Will Edwards
    Yes - completely fair as long as people know what the deal is and what they are getting. Sadly, it won't stop one or two people from trying to cheat you anyway, but they will be a tiny minority.

    Will
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  • Profile picture of the author Paul Myers
    The seller sets the policies. The buyer decides if they're acceptable.

    /end thread
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    Stop by Paul's Pub - my little hangout on Facebook.

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