Clickbank ripping of affiliates - Someone filing charges against clickbank

266 replies
Rip-off Report: Clickbank.com - Click Bank - CB - Affiliate Marketing WARNING: Clickbank.com Is Stealing Money From Affiliates - Click Bank Shaves Commission Boise Idaho


I really, really want to see the recorded videos.

If this is not just a rant...but if we can see actually screen recordings for PROPERLY conducted sales with working affiliateIDs...then this could be a HUGE problem for clickbank.

Above poster claims he recorded several sales and conducted such proper checkouts, but never got credited.

Very interesting read!
#affiliates #charges #clickbank #filing #ripping
  • Profile picture of the author Jeremy Kelsall
    Someone in our coaching program is claiming the same thing...

    He bought a product that he was promoting with his own affiliate ID and has not been credited with a sale and it has been 2 days.
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    • Profile picture of the author LegitIncomes
      Wow, that guy has some pretty serious claims...supposed video proof and everything.

      This should get interesting.
      I'll get the popcorn.
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      • Profile picture of the author Kim Standerline
        I'll bring the soda if you save me a seat, this looks as tho it could prove to be very interesting

        Kim

        Originally Posted by Josh Kulp View Post

        Wow, that guy has some pretty serious claims...supposed video proof and everything.

        This should get interesting.
        I'll get the popcorn.
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        • Profile picture of the author Steven Wagenheim
          Folks, here is something you have to check.

          Just for the hell of it, a few days ago, I checked one of my products that I
          sell through Clickbank (my own product) but used an affiliate link to get to
          the payment page.

          Now, before I go on, I do not have Spybot, I do not have any browsers that
          block cookies and have never had a problem with the affiliate ID being set
          before.

          Well, low and behold, I went to the sales page, clicked on pay now and what
          do you think it showed at the bottom of the payment page?

          Affiliate=none

          I wish I had taken a screen print of it.

          Well, yesterday, after telling one of my partners about it, he tested it
          and said it was fine.

          So I went back and tried it again.

          Sure enough...it was working.

          So something is not right somewhere.

          Take what you want from this story.

          Oddly, every other product I have ever tested has always come back
          with the right affiliate ID. So I don't know what to make of this.

          Temporary glitch?

          Clickbank randomly killing affiliate IDs periodically?

          I doubt anybody is ever really going to prove anything one way or the
          other, but it should be interesting to see how this plays out.
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          • Profile picture of the author psresearch
            Originally Posted by Steven Wagenheim View Post

            Folks, here is something you have to check.

            Just for the hell of it, a few days ago, I checked one of my products that I
            sell through Clickbank (my own product) but used an affiliate link to get to
            the payment page.

            Now, before I go on, I do not have Spybot, I do not have any browsers that
            block cookies and have never had a problem with the affiliate ID being set
            before.

            Well, low and behold, I went to the sales page, clicked on pay now and what
            do you think it showed at the bottom of the payment page?

            Affiliate=none

            I wish I had taken a screen print of it.
            I'd say doing a Camtasia vid would be better if you end up doing that again.

            I remember over a year ago someone talking about changing links because of hoplinks degrading over time - honestly, I had no clue what they were talking about or if they were just making stuff up.
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          • Profile picture of the author iron1
            Originally Posted by Steven Wagenheim View Post

            Well, low and behold, I went to the sales page, clicked on pay now and what
            do you think it showed at the bottom of the payment page?

            Affiliate=none
            I had this happen a couple of times myself just checking my links under almost the same circumstances, but I had something very strange happen just 2 days ago.

            I was building an affiliate landing page for one of my writers for a clickbank product. And when I got to the end I went and checked all the links in the same manner to make sure his link was on the order page and instead of his link that I hard coded into the page, it was replaced by another affiliate link that said affiliate=shawn87 or something like that. Don't quote me on the aff id...That may not be the exact link that was there because I didn't get a screen shot or anything and it just in a split second magically turned into the affiliate link that I had put in to begin with.

            I absolutely know I saw this and re-tested it many times before I zipped up the file and sent it to my writer. And I had him test it as well and it has been fine ever since. This has vexed me extremely, anyone with an opinion on this ...I'm all ears
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    • Profile picture of the author Lewis Turner
      Banned
      [DELETED]
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      • Profile picture of the author Karen Blundell
        The problem with these types of sites that are supposedly set up to warn us of scams, is they are generally not unbiased. And the sad thing is, some people believe everything they read! In the case of Clickbank, I seriously doubt that they are deliberately scamming anyone. If anything, their system is compromised somehow. They could have been hacked. I mean there's so many viruses and the like out there, who knows?

        I just hope that Clickbank's IT department finds the glitch very soon.
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    • Profile picture of the author grandstar
      Originally Posted by Jeremy Kelsall View Post

      Someone in our coaching program is claiming the same thing...

      He bought a product that he was promoting with his own affiliate ID and has not been credited with a sale and it has been 2 days.
      Why should he use his affiliate ID to buy? He does not deserve a cent!
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    • Profile picture of the author calvinaj
      Originally Posted by Jeremy Kelsall View Post

      Someone in our coaching program is claiming the same thing...

      He bought a product that he was promoting with his own affiliate ID and has not been credited with a sale and it has been 2 days.
      This really scary - I just bought a clickbank product on how to use clickbank ... I'm a newbie at Clickbank
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      • Profile picture of the author adam123
        Don't worry Calvinaj you will make sales
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  • Profile picture of the author GeorgR.
    I think its a little odd that he says
    "
    is an on going investigation. That is also the reason why I was told not to release the videos clips that proves CB is stealing commission.
    "

    That's right everyone Clickbank.com may be robing you and your family from all of your hard earned cash!

    About: ' Founded in 1998, ClickBank is the online retail outlet for over 10,000 digital product publishers and their 100,000 active affiliates. '

    This company has been shaving commission on a level that most people would have a hard time comprehending. For me and a couple close friends of mine it happened once we started pulling in large amounts of cash. After making over 1k a day, I slowly started noticing that the more targeted traffic I sent them the less money I made. So I decided to contact Click Bank and ask them what the problem was.

    Now if you ever contacted Clickbank.com about an issue related to their tracking system or your pay, they reply with some generalized email with no real explanation other then it's your fault. 'Check your traffic, the economy is bad' and so on. They had me believing that it was the state of the economy, until I wised up after speaking out to other top ranking affiliates.

    I was getting emails left and right from people sharing similar stories. So one day I said to my self I'll start documenting and recording transactions I my self will make through my own affiliate Id. I did this using numerous credit cards and pay pal accounts from family members.

    What I noticed when doing this was at certain times of the day I was not getting any credit for sales purchased with in the United States that I myself personally made. Some will say it could have been spyware or a virus that switched out my affiliate Id on the order page. No that was not it, I made sure each and every transaction went through under my hop link Id. It will show the affiliate that last sent the referral at the bottom of Click Bank's order page. I also cleared all cookies before entering the site at which I purchased the product from.

    I have been making money online for years, so I know how scandalous it can get when it comes to making a buck. So by this time I knew they were stealing my sales, so what I did next was sign up for another Click Bank Id. Then switched all my links to the new Id, within a few minutes my sales poured in under the new CB Id. Now mind you I hadn't promoted these products at all for 2 weeks. But mysteriously under my new affiliate hop link I started doubling and even tripling my sales.

    To let everyone know I am the type of person that documents everything, so I knew it would be a good idea to have Camtasia running and recording all of this as it happened. Sales were good that day until I hit 30 sales or more. Then a sudden stop again, ok this could have been the time of a day or something, right? Wrong, there has never been a sudden stop in sales for an entire day. My account showed $0 the whole next day. That's like saying burger king was open and not a single customer ordered a meal.

    That day I had over 6500 unique hits to the product page and not one single sale. A week went by with my sales dropping more and more. I then decided to change my click bank Id again, by this time it wasn't that I was trying to earn money, it became more that I wanted to share this information with the authorities and with affiliates that promote CB products.

    Results again showed an incredible spike in my sales almost instantaneously. By now I am heavily over heated and pissed off. So the next day I decided to contact a private investigator and have him look at some of the videos and csv reports I had that shows how Click Bank is literally embezzling money, he then gave me a a phone number of a friend of his in the FBI. So what the hell I contacted him, and I can't mention anyone by name since this still is an on going investigation. That is also the reason why I was told not to release the videos clips that proves CB is stealing commission.

    I am now running my promotions with the same exact traffic as before on another network, and am now pulling in $2500.00 a day.

    I will update this report as I am currently filing a law suit and criminal charges against Click Bank. Once I have the information I will pass it on along with the videos for everyone to see.

    @ Click Bank, anyone looking for your site will see this page and pages like it. Since I have many domains which rank at Pr5 and Pr6, I will continue to send back links and feed them til people are made aware of your crimes!

    Click bank steals affiliates money
    Don't Worry, Arizona
    U.S.A.
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    • Profile picture of the author Duffey Moon
      Wow, as a noob, I have heard that I must get on Clickbank, but now, Im really wondering if I should.

      How long do you think it will be before a "New" Clickbank company pops up?
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  • Profile picture of the author Jeremy Kelsall
    Part of what he said in there makes me believe him...

    I had an account that was making me GREAT money each and every day...then one day -- NOTHING! For 2 days not a single sale...

    I created a new account and switched out hoplinks on my sites and the sales started pouring in again. I posted about it when it happened about 2 months ago I think.
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    • Profile picture of the author LegitIncomes
      Originally Posted by Jeremy Kelsall View Post

      Part of what he said in there makes me believe him...

      I had an account that was making me GREAT money each and every day...then one day -- NOTHING! For 2 days not a single sale...

      I created a new account and switched out hoplinks on my sites and the sales started pouring in again. I posted about it when it happened about 2 months ago I think.
      I've heard what you are describing. It's happened to too many people for there not to be something behind it. Whether it's intentional or not, there has definitely been some wacky things going on with the commissions.
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      • Profile picture of the author Jeremy Kelsall
        I'm sure someone will come in and say, stop whining...

        But, the hell with that

        If business is slow...It's slow -- I get that...

        But, changing affiliate ID's should not magically make business pick up again, right?
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        • Profile picture of the author Tim Whiston
          Anything is possible. And some of CB's policies are a little off center anyway so it wouldn't shock me.

          Another possibility of course is just a gremlin in the software, so to speak. Affiliate tracking is pretty far from perfected even today so it's possible no intended foul play was involved.

          Definitely will be interesting if this turns out to be the real thing and CB gets reamed in a legal battle. They'll have people coming out of the woodwork filing claims - this could actually make some waves in the affiliate marketing world.
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          • Profile picture of the author adamv
            Originally Posted by Tim Whiston View Post

            Anything is possible. And some of CB's policies are a little off center anyway so it wouldn't shock me.

            Another possibility of course is just a gremlin in the software, so to speak. Affiliate tracking is pretty far from perfected even today so it's possible no intended foul play was involved.

            Definitely will be interesting if this turns out to be the real thing and CB gets reamed in a legal battle. They'll have people coming out of the woodwork filing claims - this could actually make some waves in the affiliate marketing world.
            With what people are describing it's highly unlikely that it's an honest mistake. People are repeatedly seeing sales drop to nothing only to suddenly surge when a new account is opened. It's happening again and again to a lot of different people. There's no way that's just a coincidence.
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          • Interesting how those darn gremlins always seem to create an error IN FAVOR OF the affiliate network...

            If it were a true bug, seems like getting a new 2nd affiliate ID and having sales immediately, etc. wouldn't work and that there might be instances where the error would be in favor of the affiliate.

            Has anyone ever gotten credit for a sale twice? I've never heard of anyone regularly admitting it, anyway. The lost sales game seems to go on constantly.



            Originally Posted by Tim Whiston View Post

            Anything is possible. And some of CB's policies are a little off center anyway so it wouldn't shock me.

            Another possibility of course is just a gremlin in the software, so to speak. Affiliate tracking is pretty far from perfected even today so it's possible no intended foul play was involved.

            Definitely will be interesting if this turns out to be the real thing and CB gets reamed in a legal battle. They'll have people coming out of the woodwork filing claims - this could actually make some waves in the affiliate marketing world.
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        • Profile picture of the author adamv
          I stopped promoting click bank products a couple of months ago. Everytime I think about promoting click bank stuff I read a post like this one and think I'll just stick to promoting other offers.

          I'm very interested to see what comes out of this mess.
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          • Profile picture of the author Jeremy Kelsall
            I still promote ClickBank products -- I just open a new account every once in a while
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            • Profile picture of the author adamv
              Originally Posted by Jeremy Kelsall View Post

              I still promote ClickBank products -- I just open a new account every once in a while
              Yeah, I guess if I've got my eye on something that looks like a winner I should just use a new hop link.

              I'll add to my monthly to do list: Change clickbank ID.
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            • Profile picture of the author Raquel
              Originally Posted by Jeremy Kelsall View Post

              I still promote ClickBank products -- I just open a new account every once in a while
              Is it OK to open multiple CB Accounts? The same Payee name, the same mailing address but only different user ID?
              I just want to know because I haven't tried it.

              Thanks
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              • Profile picture of the author Eswar
                Originally Posted by Raquel View Post

                Is it OK to open multiple CB Accounts? The same Payee name, the same mailing address but only different user ID?
                I just want to know because I haven't tried it.

                Thanks
                YES, you can do it. I have two clickbank ids with the same name and address. I receive money from both accounts at the same time.
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          • Profile picture of the author Marcel Pamphile
            Originally Posted by adamv View Post

            I stopped promoting click bank products a couple of months ago. Everytime I think about promoting click bank stuff I read a post like this one and think I'll just stick to promoting other offers.

            I'm very interested to see what comes out of this mess.

            I've been waiting for a while. Some affiliates on DP have been complaining about this for almost a year now.
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        • Profile picture of the author AlfredKo
          Everything can happen when it comes to money. Sigh.
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  • Profile picture of the author GeorgR.
    Well Jeremy,

    this is nothing new. I myself had someone promote a product of mine on his list. He never got ONE sale credited despites a big number of sales using his link.

    I also always said there are many factors which can actually prevent a proper use of the clickbankID, like anti spyware programs and similar - so the ID wouldnt show up on the checkout page in the first place.

    However, poster claims that all the purchases were proper with ID shown.

    I am also well aware that we hear such stories very often, myself affected also occasionally.....and one problem here is not only "not making money"...but actually losing it. (People PAY for their ads on adwords!!)
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  • Profile picture of the author Emailrevealer
    I had a little situation with them also. It was a differnt kind of problem but it caused me to distrust them.
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    • Profile picture of the author W.P. Allen
      Affiliate cookie tracking is a flawed system and needs to be changed to something more reliable.
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  • Profile picture of the author Derek Pankaew
    This is very interesting indeed. I'll be following this closely.
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    • Profile picture of the author Marhelper
      I have seen wild fluctuations in my CB sales over some period of time now. I do believe that there is something fishy going on but it is hard to prove. Needles to say, I have since moved on. With all of the negative posts on this forum and others, CB has surely lost a lot of affiliates.
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  • Profile picture of the author GeorgR.
    well yes, affiliate tracking is COMPLEX, i agree.

    it depends what measures they (CB) implemented to weed out "invalid" clicks, fraud and things like cookie stuffing.

    There could be measures in place which check browser referers and similar - and then it could be decided that a (apparantly) click is invalid and a sale would never be credited.
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  • Profile picture of the author GarrieWilson
    In the "article" he said it happened at certain times of the day. That could very well be a system issue. The server(s) that are tracking arent "keeping up". It could then cause that ID to be "flagged" falsely or get in a "stuck" mode.

    What I would like to know from the writter is what showed up on his publisher account. Did he get the full sale or was a different account credited? If I read correctly, he purchased his products usings IDs of friends and others of his.

    It also doesn't "prove" that it's being done on purpose. Actually, it didn't show or prove anything.

    I do find the "FBI investigation" to be over the top though. They *could be* investigating it but they wouldnt tell him "You can tell everyone and advertise about it BUT dont show the videos." IMHO, It would be more like, "We will look into it."

    Garrie
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    • Profile picture of the author Floyd Fisher
      Originally Posted by GarrieWilson View Post

      In the "article" he said it happened at certain times of the day. That could very well be a system issue. The server(s) that are tracking arent "keeping up". It could then cause that ID to be "flagged" falsely or get in a "stuck" mode.

      What I would like to know from the writter is what showed up on his publisher account. Did he get the full sale or was a different account credited? If I read correctly, he purchased his products usings IDs of friends and others of his.

      It also doesn't "prove" that it's being done on purpose. Actually, it didn't show or prove anything.

      I do find the "FBI investigation" to be over the top though. They *could be* investigating it but they wouldnt tell him "You can tell everyone and advertise about it BUT dont show the videos." IMHO, It would be more like, "We will look into it."

      Garrie
      Garrie:

      That right there proves to me this is a bogus complaint. The FBI are not the people that would get involved in such an investigation. It would more likely be investigated by the Federal Trade Comission, or the US or state Attorney General's office.

      I've heard lots of bad things about Ripoff Report itself, so I would take this with a grain of salt.

      This isn't to say nothing is wrong with clickbank, just that this report rings alarm bells that scream 'bogus'.
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  • Profile picture of the author jasonl70
    well, I just set up a new CB account. I'll see if I get the same boost that so many others seem to get.
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  • Profile picture of the author GeorgR.
    well....i also first thought the "FBI" part is a little over the top.

    BUT..guys, mind you..there can be HUGE sums in play. Now, i am little earner with clickbank, but there are people making thousands/day. And in this case i could see someone actually doing something drastic.
    Assume you have a real reason to believe that "they" are screwing you - which would mean the difference between 0/ZERO earnings or "thousand(s) a day".

    So...i can understand someone freaking out. Also, lets not forget people spending HUGE sums on ads for this also. Very interested in following this story...
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  • Profile picture of the author GarrieWilson
    The main reason I don't believe it's on purpose, if it's actually happening on CBs end, is because they wouldn't take someone making 1000s a day or even hundreds down to almost nothing.

    They, a person, would take a small percent under 5% to keep it from being noticed. Think someone who makes 100 sales is going to notice 5 missing? I dont but they would notice going from 100 to 5.

    They would also be doing false refunds if they wanted to scam people. Most vendors would never notice an extra refund or two and wouldn't notice a sale not credited.
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    • Profile picture of the author stevenh512
      Originally Posted by GarrieWilson View Post

      The main reason I don't believe it's on purpose, if it's actually happening on CBs end, is because they wouldn't take someone making 1000s a day or even hundreds down to almost nothing.

      They, a person, would take a small percent under 5% to keep it from being noticed. Think someone who makes 100 sales is going to notice 5 missing? I dont but they would notice going from 100 to 5.

      They would also be doing false refunds if they wanted to scam people. Most vendors would never notice an extra refund or two and wouldn't notice a sale not credited.
      That's a really good point. If someone is making thousands a day on clickbank, even by taking 1 out of every 100 sales someone would be skimming a boatload of cash off the top and it would probably go completely unnoticed.

      As far as the "FBI investigation" thing, it might sound a little extreme, but like a few other people have said there are people making thousands a day on clickbank and spending money on pay-per-click ads to promote those products. Clickbank is engaging in "interstate commerce" so I'd think the FBI (and probably the FTC) would have the authority to investigate this kind of thing. What sounds a little bit wrong is the fact that he says he can't show the videos because of the FBI investigation, but he's still talking about it publically. If the FBI told him not to show the videos I'd imagine they would have probably told him not to talk about the investigation too.
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      • Profile picture of the author WebScript
        Originally Posted by stevenh512 View Post

        That's a really good point. If someone is making thousands a day on clickbank, even by taking 1 out of every 100 sales someone would be skimming a boatload of cash off the top and it would probably go completely unnoticed.

        As far as the "FBI investigation" thing, it might sound a little extreme, but like a few other people have said there are people making thousands a day on clickbank and spending money on pay-per-click ads to promote those products. Clickbank is engaging in "interstate commerce" so I'd think the FBI (and probably the FTC) would have the authority to investigate this kind of thing. What sounds a little bit wrong is the fact that he says he can't show the videos because of the FBI investigation, but he's still talking about it publicly. If the FBI told him not to show the videos I'd imagine they would have probably told him not to talk about the investigation too.
        Someone else also mentioned something similar a while back, about the FTC.

        As far as I know (I am not a lawyer), the FTC would not be involved (at least directly) in any Criminal investigation of a company. The FBI investigates interstate criminal activities. The FTC would be involved in cases of the nature of Administrative-infractions, such as a company not following rules or guidelines or reporting requirements. I think the most the FTC can do is impose fines and to ask the courts to impose injunctions or similar remedies.
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  • Profile picture of the author GeorgR.
    true, i was thinking that too. It would not be very "intelligent" to cut off super-affiliates from one day to the other, it would just be too obvious. I mean, people know what they usually are making, they have traffic stats and so forth...
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  • Profile picture of the author JayXtreme
    Whilst I don't believe clickbank is doing this on purpose... they ARE using a pre-historic tracking system and servers that obviously can't handle the load..

    My test domains get pounded for this purpose and I know 100% that clickbank has tracking issues that are isolated situations across the day.. it isn't one big failure and I still use clickbank in a huge fashion...but they have problems with tracking for sure.

    Peace

    Jay

    p.s. I wouldn't even think about looking at rip off report for information, but in this case.. the dude probably is telling the truth.. based on what my tests have shown me
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  • Profile picture of the author yoshiko
    Even if CB may not be shaving on purpose for obvious reasons, by now they would have noticed the inherent tracking problems internally. It is absolutely unacceptable as such a huge setup to keep mum or even do the blame game on affiliates.

    I have been observing the rollercoaster rides of my own sales for a period now, written to CB with no avail, been reading endless similar grievance stories of affiliates-in-arms and hope for an end to all our unanswered queries.

    Somebody keep this thread ALIVE pls!! thanks.
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  • Profile picture of the author GeorgR.
    Problem is, any time a CB employee is confronted with this they reply with standard mails, or blame things on user side.

    However, they don't take into account that there are people who know what they are talking about. It is just not normal if someone would have +/-$1000 sales for months in a row...and then *significant* drops or maybe zero sales for a week straight. There ARE natural fluctuations, all right, but there are also obvious inconsistencies if such things happen, which can NOT be explained away with "natural fluctuations" or similar.

    CB should really take those inquiries serious if they want to keep their reputation. Also, a company of that size should NOT have flaky tracking systems or servers which are "overloaded".
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    • Profile picture of the author Roy Carter
      Originally Posted by GeorgR. View Post

      Problem is, any time a CB employee is confronted with this they reply with standard mails, or blame things on user side.

      However, they don't take into account that there are people who know what they are talking about. It is just not normal if someone would have +/-$1000 sales for months in a row...and then *significant* drops or maybe zero sales for a week straight. There ARE natural fluctuations, all right, but there are also obvious inconsistencies if such things happen, which can NOT be explained away with "natural fluctuations" or similar.

      CB should really take those inquiries serious if they want to keep their reputation. Also, a company of that size should NOT have flaky tracking systems or servers which are "overloaded".
      As someone described in the 2nd of your 3 paragraphs there George, I totally agree that CB should stop burying their heads in the sand over this and they should also stop sending template email responses to people who ask them what the heck is going on.

      This is NOT just people promoting as affiliates, this is VENDORS as well.

      I thought I was just being paranoid but the stats just don't stack up. i.e. No changes to site, similar traffic being generated and a very big drop in sales from a product that has converted consistently for ages.

      Stranger than weird. They have a serious tracking problem and they need to pay attention to their customers. i.e. Their affiliates and vendors.

      Roy
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  • Profile picture of the author Fabian Tan
    Originally Posted by Tim Whiston View Post

    Another possibility of course is just a gremlin in the software, so to speak. Affiliate tracking is pretty far from perfected even today so it's possible no intended foul play was involved.
    What happens when a plane crashes because of malfunction? The plane manufacturer gets sued.

    If something is wrong with Clickbank's tracking, who is to blame?

    Fabian
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    • Profile picture of the author theyoungmarketer
      Banned
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      • Profile picture of the author theyoungmarketer
        Banned
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        • Profile picture of the author Max Ramocsai
          So, this problem is only affecting ClickBank affiliates and not vendors?
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          • Profile picture of the author WebScript
            Originally Posted by MaxMoneyOnline View Post

            So, this problem is only affecting ClickBank affiliates and not vendors?
            It's harder to mess with the numbers for the vendor-portion of the sale. The vendor is notified of each sale and is responsible for fulfilling each sale ... they know (or should know) how many products were downloaded. They are also responsible for support, etc...

            But in the cases where there was no affiliate, (Affiliate="none'), it is different situation. Here the vendor should receive the vendor commission and the affiliate commission (the full commission after fees). In this case, it is conceivable that some of the affiliate commission could end up "missing", either intentionally, or due to some sort of error.
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        • Profile picture of the author Tyson Faulkner
          While I know there are still lots of people who like
          Clickbank and use it for their affiliate programs, it's
          for reasons like these that I am not going to use
          them.

          Even if this does all wash and it wasn't Clickbank's
          fault, bad press changes perception, and we all
          know that perception is more powerful than truth.

          If you're promoting a product and someone who's
          been influenced by this comes across it, there's a
          good chance that they won't jump to promote it
          no matter how good it is. After all, what's the
          point of promoting something you don't get paid
          for?

          -Tyson
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  • Profile picture of the author LB
    The question I never see answered when people claim that they make a sale themselves that goes uncredited...is your affiliate ID at the bottom of the order page when you pay?

    If not, then you can't expect to get credited for the sale.

    I'm not saying that there is or isn't a problem but I find it sort of ridiculous when people claim to make a purchase through their own link and don't get credited and then are asked if their ID was on the checkout page, "hmmm...I don't remember".

    Also, this guy may be for real. BUT if you are really part of an ongoing criminal investigation AND party to a lawsuit then both your lawyer and law enforcement involved are going to tell you to shut up while it's in progress...and this guy is posting this stuff. Doesn't make a lot of sense.
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  • Profile picture of the author Trader54
    But what does it take to post at this Ripoffreport site?

    Doesn't seem like one needs any more proof then their own story
    which could be someone that is just sour on how their sales are
    going looking for someone else to blame.
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    • Profile picture of the author Tyson Faulkner
      That could be the case indeed. It just seems a little
      odd that there have been many problems lately,
      reported by so many different people.

      And if all they do when asked about the problem is
      send a template email out, that is a little concerning
      as well.

      -Tyson
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    • Profile picture of the author Max Ramocsai
      Originally Posted by Trader54 View Post

      But what does it take to post at this Ripoffreport site?

      Doesn't seem like one needs any more proof then their own story
      which could be someone that is just sour on how their sales are
      going looking for someone else to blame.
      Did you even read it? This isn't a paragraph of someone simply complaining saying "clikbank sux, they shouldnt steel my money".

      This person brings up some very good points; points that many other ClickBank affiliates tend to agree with.
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      • Profile picture of the author LB
        Originally Posted by MaxMoneyOnline View Post

        Did you even read it? This isn't a paragraph of someone simply complaining saying "clikbank sux, they shouldnt steel my money".

        This person brings up some very good points; points that many other ClickBank affiliates tend to agree with.
        Yes, but as was said...what does it take to post on that site? Nothing.

        Could be real, could not be. Could be an unhappy affiliate looking to stir the pot.

        It just pays to keep in mind that what is posted may or may not be true.

        I had negative stuff posted about my product and my company and upon investigation it turned out it was one of my competitors.
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      • Profile picture of the author Trader54
        Originally Posted by MaxMoneyOnline View Post

        Did you even read it? This isn't a paragraph of someone simply complaining saying "clikbank sux, they shouldnt steel my money".

        This person brings up some very good points; points that many other ClickBank affiliates tend to agree with.
        Perhaps some good points that others agree with. That can be seen in this thread.

        But offers no more proof then what anyone has said here.

        Did you read it??
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        • Profile picture of the author Max Ramocsai
          Originally Posted by Trader54 View Post

          Perhaps some good points that others agree with. That can be seen in this thread.

          But offers no more proof then what anyone has said here.

          Did you read it??
          I completely understand where you are coming from when you say that just about anyone can go on that site and create a post making a claim. However, what I am saying is that this claim is more than just a claim because of the fact that others in this thread are agreeing.

          Oh yeah, I didn't read it. I just enjoy picking someone at random and questioning their stance on something I have no knowledge of.
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    • Profile picture of the author jasonl70
      Originally Posted by theyoungmarketer View Post

      Any recommendations what I should buy? Under $18

      I'm thinking this Wild SEO
      what the heck?? I thought you had finally stop posting off-the-wall stuff like this


      anyways - I was an affiliate for a CB product for a while that had MRR. By my guess, the stuff had been around for at least 2 years.. so it was nothing new and exciting.

      I sold a few every day for about a month. then sales started dipping. So, since it had MRR and I had purchased the product myself, I set it up in CB and simply sold it myself (to recoup the dropped income from declining sales).

      After about a month, my sales dropped again - and eventually got to the point it was a few sales a week instead a few a day. Just when I would want to throw in the towel, pow - I'd be back up to a few sales a day for a few weeks.

      These cycles I have for my own few products (which I do not have in the marketplace, so I have no affiliates) are actually more pronounced then what I see as an affiliate.

      As an affiliate, I've also seen cycles with return rates. One very high volume/gravity product will have a 20% return rate for a few months. Again, when I start thinking I do not want to promote a product with that sort of return rate, the rate will drop to like 1% for a few months. Gotta wonder if during that time, someone else is experience a rise in returns :confused:

      it reminds me of 'rolling black outs'.
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      • Profile picture of the author Steven Wagenheim
        I just wrote to one of the vice presidents of Clickbank and sent her this
        thread.

        I don't know what good it will do, if any, but I did pour my heart out to her
        to please look into these problems. I've known Jen for over 6 years now so
        hopefully she'll take what I said to heart.
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        • Profile picture of the author kcgeorge
          Scary tale...we work and don't get paid. Please Clickbank correct this.
          I wonder if it's not affecting my sales shockingly have been making 0 sales for a product i make as much 20 sales a day. These has been like that for about 6 days now. I pray Clickbank is not the cause...
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        • Profile picture of the author Stephen Crooks
          Whether the story is true or not and lets face it, everyone loves a clickbank conspiracy almost as much as a google one. Whatever the legitimacy of this story among the many other similar accusations, Clickbank's heirachy should be thinking about a charm offensive and offering a lot more transparancy with regard to their business. I sure hope your email to the vice president is answered, keep us informed please Steven..


          Originally Posted by Steven Wagenheim View Post

          I just wrote to one of the vice presidents of Clickbank and sent her this
          thread.

          I don't know what good it will do, if any, but I did pour my heart out to her
          to please look into these problems. I've known Jen for over 6 years now so
          hopefully she'll take what I said to heart.
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      • Profile picture of the author Marcel Pamphile
        btw,

        Has anyone split tested these claims using Clickbank and a competitor ?

        The results would be interesting.
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  • Profile picture of the author stevecl
    Well, i just set up a new account and changed some links over on a product i'm promoting. Only getting highly targeted traffic - no sales using my old account. Lets see if anything changes with a new account and new hoplink.

    Steve
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  • Profile picture of the author Trader54
    Are there any publishers that have purchased their own product and not got credited for it?

    The other thing is if clickbank was screwing both publisher and affiliate you would think there would be a incident where someone requested a refund from a publisher and the publisher would find out that he never had record of the sale.

    I know one of the products I sell as a publisher on clickbank I get a lot of customer feedback and questions. I have never had a case where I got a question from someone or feedback where I had no record of that person purchasing from me. And I been selling the product for about 5 years now.

    Has any other publisher run into this?
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    • Profile picture of the author activetrader
      Originally Posted by Trader54 View Post

      Are there any publishers that have purchased their own product and not got credited for it?

      The other thing is if clickbank was screwing both publisher and affiliate you would think there would be a incident where someone requested a refund from a publisher and the publisher would find out that he never had record of the sale.

      I know one of the products I sell as a publisher on clickbank I get a lot of customer feedback and questions. I have never had a case where I got a question from someone or feedback where I had no record of that person purchasing from me. And I been selling the product for about 5 years now.

      Has any other publisher run into this?
      Interesting. I had someone contact me and say they had a problem with downloading my products. I could not locate their sale record so I asked for it. The person sends me her credit card info but says she does not have a CB receipt. I have yet to hear back, but I wondered if she just didn't know how to buy through ClickBank or she bought but did not receive a receipt.
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  • Profile picture of the author Anomaly1974
    It definitely makes me wonder about posting my new product on click bank that's for sure. I will be watching this one with many other people here.

    Now where's that popcorn?
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    • Profile picture of the author goldie22
      I think this is probably true and I also have reason to believe that someone who works at clickbank is operating Paypal Phishing scams. The reason I say that is that I have noticed on 2 occasions after I canceled the clickbank billing agreement in my Paypal acct for something I didn't want to continue with, that within 24-48 hrs I got an email supposedly from Paypal with the subject something like "confirmation of billing agreement". I moused over the link and saw it was a bogus link. I then forwarded the email to Paypal who confirmed it was indeed a phishing email.

      While there are all kinds of Paypal phishing scams the only time I've gotten this particular email was after I had cancelled the Clickbank billing agreement which makes me think it was someone at Clickbank who is doing it.

      So just be aware that if you are in a similar situation DO NOT fall for this scam.

      Debbie
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  • Profile picture of the author sedaty
    I think its time to replace the manager and to upgrade clickbank
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    • Profile picture of the author webpagesrus
      This dosen't surprise me, with so much corporate greed and corruption anymore....
      By the way I have had similar problems with CJ....
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    • Profile picture of the author Jasim
      It is pretty scary to think we have to waste valuable time checking up on the ones we all are making money for. I know I was promoting a hot new product last summer and my article was in 3 place on the first page of Google for over a week and never got a sale. I then changed my format and resubmitted to other locations and started making money but while I was at the head of the pack I got nothing
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  • Profile picture of the author WinsonYeung
    I like this site, clickbank is simply !@#$%$%^$%^
    I have heard lots clickbank problem recently and gotten sick and tired of it. Hopefully clickbank will come to their sense one day
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  • Profile picture of the author mikkosant
    Is there software that will rotate your clickbank id's?
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    • Profile picture of the author X
      Sure - just replace your affiliate link
      with a split test link that would rotate
      2 or more affiliate links. Instead of
      testing between page A and page B,
      you're "testing" aff link A and aff link B.

      Originally Posted by mikkosant View Post

      Is there software that will rotate your clickbank id's?
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    • Profile picture of the author entrepenerd
      Originally Posted by mikkosant View Post

      Is there software that will rotate your clickbank id's?
      If you're driving traffic through PPC, the quickest way to do this would be using alternate ad variations. That way Google, Yahoo, etc... will be doing the rotation for you.

      I just switched up one of my ads to go to a different CB account. I'll see if that brings my sales back up. If it does, then I'll try rotating between the 2 accounts to see if they both stay steady.
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      • Profile picture of the author GeorgR.
        Originally Posted by entrepenerd View Post

        If you're driving traffic through PPC, the quickest way to do this would be using alternate ad variations. That way Google, Yahoo, etc... will be doing the rotation for you.

        I just switched up one of my ads to go to a different CB account. I'll see if that brings my sales back up. If it does, then I'll try rotating between the 2 accounts to see if they both stay steady.
        wow...cheezzuss...you know that this is a method to "artificially" increase gravity for a product....you would just have X accounts and rotate them easily from withing adwords and sell through various own IDs.... .)
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    • Profile picture of the author jgand
      There is a lot of this going around, i'm sure its not just clickbank.

      Very difficult to track this and get good information for things you should be credited for. I'm always skeptical about these programs.
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  • Profile picture of the author freudianslip27
    This is nothing new for me either. Clickbank sure seems fishy sometimes, and I have heard talk of this for years. As you mentioned, it certainly could be a clickbank software problem rather than them actually "shaving".

    It is concerning the amount of shaving that goes on in CPA networks, it is the standard now!

    Matt
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    • Profile picture of the author jasonl70
      Originally Posted by mikkosant View Post

      Is there software that will rotate your clickbank id's?

      LOL that was actually my weekend project!
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      • Profile picture of the author radhika
        Wow ... I completely lost last year with drop of CB commissions. I thought I am not promoting them enough.

        I really want to see how this end.

        Tracking is a kind of complex. But the guy on the site said he tried with 3 CB accounts. Initially he got many sales and then dropped. This means CB changing something after the account was set up?

        .
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        • Profile picture of the author Floyd Fisher
          Originally Posted by radhika View Post

          Wow ... I completely lost last year with drop of CB commissions. I thought I am not promoting them enough.

          I really want to see how this end.

          Tracking is a kind of complex. But the guy on the site said he tried with 3 CB accounts. Initially he got many sales and then dropped. This means CB changing something after the account was set up?

          .
          Or it could be triggering something in the system itself which flags the account as fraudulent, and denies the affiliate credit.

          I'm not saying the persons in question are doing anything wrong, it could be some anti-fraud gateway clickbank recently installed going haywire.

          But this is all conjecture on my part since I don't know what changes clickbank has or hasn't made recently.
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    • Profile picture of the author Izesta
      For certain, we live in a world where any company and anybody can be guilty of sinful greed. We hear about them every day. Seems some people just can't get enough money, so they start stealing it.

      Never say never when it comes to money.

      I have always wondered about what goes on behind the seems when we are so reliant on the Internet, computer programs and unknown entities to give us our just $$due$$.

      Heck, anything is possible.
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    • Profile picture of the author MKWeb2
      I got tired of the changes and lack of tracked sales or not meeting their 'required' sales using different card types. Ever since they started offering Paypal as an option, my sales stats plummeted so I finally just quit promoting anything through there and canceled all my product listings too.
      Now that I have Fantasos \ Delavo, I don't need them for managing affiliates and trimming my sales balances as they see fit.
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    • Profile picture of the author Andrew G Gowans
      If we ignore the comments about this thread as whining, it is a very good example of keeping us informed as well as sparking off a mini debate as to the possible problems and their relevant solutions.

      I have suspected that something was amiss for some time but had no hard evidence to prove or disprove my theories.

      Regarding the suggested solution of changing id's, is there a payment threshold before clickbank pays out? If an affiliate has multiple id's working for them but they do not generate enough sales to reach that threshold, does the amount just sit in limbo?

      I appreciate that some affiliate marketing warriors will be making enough sales for the payment threshold not to be an issue if id's are changed but what about those who are less successful?

      If these affiliates are only making a few sales and change their id's, won't this backfire in the context of how long they have to wait to actually make any money (get paid)

      Or, is there a way where Clickbank can pull all the earnings together?

      I am sorry if these questions are pretty basic but I am not all that familiar with the workings or terms and conditions of Clickbank.

      Andrew G.
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  • Profile picture of the author X
    That claim is way off base. Clickbank
    makes the same amount of money whether
    there is an affiliate associated with the
    sale or not. Actually they probably make
    a little more if there's a commission since
    they charge to send a check out.

    If Affiliate=none that doesn't mean
    Clickbank is making any extra money.

    If it was Affiliate=clickbank - some ID
    that might belong to Clickbank, then
    Clickbank would be stealing.

    From the information presented, it's the
    MERCHANT that stands to gain here -
    not Clickbank.

    As a Clickbank merchant, I can say
    that roughly 1/3 of all sales that SHOULD
    be credited to an affiliate are NOT. That's
    from sending PPC traffic to a new product
    offer where the only way that product is
    found is via my ad, and tracking with
    an affiliate ID.

    This is not unique to CB - although their
    tracking performs the worst. Most
    affiliate tracking loses 1/4 of sales.

    Now, I do have issue with Clickbank
    charging me for money sitting in accounts
    that have been idle for a while - that
    IS B.S.

    X
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    • Profile picture of the author ArthurRose
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      • Profile picture of the author X
        Most merchants don't give a shit
        about their affiliates Arthur - the
        networks are a little better.

        Read a little closer right HERE on
        this forum. At times there's outright
        contempt for affiliates.

        I could produce a complete chapter
        in a book from quotes I've compiled
        right here on this forum.

        X

        Originally Posted by ArthurRose View Post

        Wow, that's even worse. That means that they aren't doing this to survive the tough economy and feed their families, it means - they completely don't give a shit about affiliates! They just don't care lol!
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    • Profile picture of the author Centimetro
      Originally Posted by X View Post

      That claim is way off base. Clickbank
      makes the same amount of money whether
      there is an affiliate associated with the
      sale or not. Actually they probably make
      a little more if there's a commission since
      they charge to send a check out.
      That depends. I'm not saying that this is what happens, but picture this hypothetical scenario:

      - A sale is made, through an affiliate. The merchant is to receive 50%, and the affiliate is to receive 50%.
      - Clickbank notes the sale on the merchant's end, and gives the merchant their 50%.
      - Clickbank does NOT notify the affiliate of the sale. They pocket the affiliate's 50%.

      THAT would be shaving. But yeah, they have no incentive whatsoever to pay the merchant 100% and not pay affiliates. What they would have a monetary incentive to do is deny that any sale occurred (again, I'm not saying that this is what they're doing)
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      • Profile picture of the author Trader54
        Originally Posted by Centimetro View Post

        That depends. I'm not saying that this is what happens, but picture this hypothetical scenario:

        - A sale is made, through an affiliate. The merchant is to receive 50%, and the affiliate is to receive 50%.
        - Clickbank notes the sale on the merchant's end, and gives the merchant their 50%.
        - Clickbank does NOT notify the affiliate of the sale. They pocket the affiliate's 50%.

        THAT would be shaving. But yeah, they have no incentive whatsoever to pay the merchant 100% and not pay affiliates. What they would have a monetary incentive to do is deny that any sale occurred (again, I'm not saying that this is what they're doing)
        As a publisher at clickbank that scenario would be so easy to track. If a top affiliate of mine said sales had stopped for the last few days it would be so easy for me to track their traffic and then see who is getting credit for it.

        Thats really what I don't understand if your sales have stopped and you are sending tons of traffic just contact the publisher and see where its going.
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      • Profile picture of the author X
        Centimetro - I really do not believe it's
        a matter of Clickbank shaving. Like I
        said I get a lot of sales that SHOULD
        have an affiliate ID attached but don't.

        That means *NO* affiliate is being credited.

        If CB was skimming then there would *have
        to be* an affiliate ID associated with the
        sale - otherwise the remainder after CB
        takes their cut would go 100% to my
        business.

        And for those suggesting PDC I've also
        sold a product through that platform
        where I started with no list, no PPC, no
        nothing - meaning 100% of sales should
        have had an affiliate commission and
        only 70% did.

        This, ladies and gentlemen, is why I play
        the game the way I do. If you're counting
        on merchants and 3rd party tracking to
        look out for your business interests, you're
        making a monumental mistake.

        X

        Originally Posted by Centimetro View Post

        That depends. I'm not saying that this is what happens, but picture this hypothetical scenario:

        - A sale is made, through an affiliate. The merchant is to receive 50%, and the affiliate is to receive 50%.
        - Clickbank notes the sale on the merchant's end, and gives the merchant their 50%.
        - Clickbank does NOT notify the affiliate of the sale. They pocket the affiliate's 50%.
        I'd have to guess you don't sell anything
        as a CB merchant - merchants see exactly
        what affiliates do - sale, merchant ID and
        affiliate ID, if any. That info is available for
        every sale AND the possibility DOES exist
        that CB has it's own affiliate ID's, but I
        doubt that and it'd be very difficult to
        prove - I recognize most of my affiliates.

        So, it's not a hidden deal - it's transparent.
        I think a lot of people are confused about
        that here.

        THAT would be shaving. But yeah, they have no incentive whatsoever to pay the merchant 100% and not pay affiliates. What they would have a monetary incentive to do is deny that any sale occurred (again, I'm not saying that this is what they're doing)
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    • Profile picture of the author Joshua N. Rabon
      Originally Posted by X View Post

      As a Clickbank merchant, I can say
      that roughly 1/3 of all sales that SHOULD
      be credited to an affiliate are NOT.

      This is not unique to CB - although their
      tracking performs the worst. Most
      affiliate tracking loses 1/4 of sales.

      X
      That's a freaking insane amount. I have a hard time believing that the biggest affiliate network can't afford to fix this problem. Sounds like they got a bad case of "I'm the biggest game in town, so what are you going to do about it"
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      • Profile picture of the author X
        Joshua -

        It's not just Clickbank. When I sold the
        Adwords Black Book through PDC I paid
        out 35% of gross revenue to affiliates.

        Since I had no list, paid for no ads, etc,
        etc, nearly 100% of my sales SHOULD have
        been credited to an affiliate - or 50%
        of my revenue (I was paying a 50%
        commission). By my math that's 30%
        of sales not properly tracked.

        And it's not just CB and PDC - I've managed
        programs through CJ and Kowabunga in the
        past - similar numbers, especially if you start
        counting phone in orders, etc.

        X


        Originally Posted by Joshua N. Rabon View Post

        That's a freaking insane amount. I have a hard time believing that the biggest affiliate network can't afford to fix this problem. Sounds like they got a bad case of "I'm the biggest game in town, so what are you going to do about it"
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    • Profile picture of the author Trader54
      Originally Posted by X View Post


      As a Clickbank merchant, I can say
      that roughly 1/3 of all sales that SHOULD
      be credited to an affiliate are NOT.

      X
      Must be some kind of new math involved.

      So many clickbank products have a reffered rate in the 80 to 90 percent range. I even see some at 96%
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      • Profile picture of the author X
        My friend, that's because gravity
        tends to attract affiliates and many of
        us are using scripts that assign an
        affiliate ID of our own if no affiliate
        ID is otherwise associated with the sale -
        it's a secret little way of boosting that
        gravity right on up there.

        Bought the very script I use in a WSO.

        So no, 80-90% doesn't mean anything.

        I have my system setup to NOT assign
        an affiliate ID to 20% that don't have
        an ID to keep things looking natural - ie,
        I don't want a 100% referral rate either.

        It's OK - you just learned something you
        never knew.

        X


        Originally Posted by Trader54 View Post

        Must be some kind of new math involved.

        So many clickbank products have a reffered rate in the 80 to 90 percent range. I even see some at 96%
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        • Profile picture of the author Trader54
          Originally Posted by X View Post


          It's OK - you just learned something you
          never knew.

          X
          I have had that rate and I don't use a script.

          You just learned something new to, not everybody does that.

          It's good to never stop learning.
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  • Profile picture of the author Frank Bruno
    I've been saying they have issues for months now. They know marketers are having issues. Whether their taking measures to rectify the situation is another story.

    Frank Bruno
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  • Profile picture of the author LB
    As I posted in another thread, I have been hearing from a lot of people who received payment errors when attempting to purchase.

    I have to wonder if CB's merchant provider is having problems or if their fraud algorithm is blocking legitimate sales.
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    • Profile picture of the author Steven Wagenheim
      Here is the reply I got from Jennifer, the VP over at Clickbank.

      Hi Steven,

      Thank you for getting in touch with me! I am certainly concerned if you saw something not working with your own eyes.

      Can you send me the exact hoplink you used when you got to the order form that showed [affiliate=none]. I'd like to check out which publisher you were promoting, etc.

      I just forwarded your email to our COO and our Vice President of Information Technology. We will get on researching this right away!

      Best regards,


      Jennifer

      V.P. Operations
      www.clickbank.com
      We'll see what comes of it.
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      • Profile picture of the author The 13th Warrior
        Originally Posted by Steven Wagenheim View Post



        We'll see what comes of it.
        Thats part of the problem with the ecomomy.

        These presidents, vp's and other corporate officers need to earn their pay.

        For what some of them do, you could hire an accountant, why pay six and seven figures because most of what they do is scapegoat and make cuts anyway, few are really talented enough to get out there and generate fresh, new money and income for the company while simultaneously hearing and delivering what the customer wants, without being patronizing which is a real insult.

        Most of these corporate types should be hacked off at the knees, clean house at the top, let the field soldiers shine,for the executives take their credit and hardwork anyway.

        The executive secretary does all the work and has the knowledge for most parts anyhow, he just signs papers, make speeches, take photographs,looks good in a suit and plays golf, I mean, business lunch and meetings.

        These corporate owners should really be looking at their executive branch, they'll find lots of dead-wood.

        Arthur Anderson showed how to make numbers and reports say and add-up to anything you want, magic with corporate reports and stats, now where's my big, fat corporate bonus for running the company into the ground?

        The 13 th Warrior
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  • Profile picture of the author ecoverartist
    You can't tell me CB hasn't known about this going on for a few months, if not a few years. It sounds like they "just" heard about it. I don't know what to make of the Ripoff Report, but whether its bogus or not, Clickbank is mentioned on there, and that's definitely a strike against them just because most people look to the Ripoff Report as an unbiased review source.
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    • Profile picture of the author Trader54
      Originally Posted by ecoverartist View Post

      most people look to the Ripoff Report as an unbiased review source.
      Really? Most people?

      Thats hard to believe but if that is true that is where our problem lies.
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  • Profile picture of the author Dima Kritchevski
    Ages back I got my friend to purchase a product through one of my affiliate links and I never got the commission! I don't know how poor tracking could of been responsible either cos frankly he went directly to my site, clicked a regular affiliate link and proceeded to purchase from the merchant.

    The idea that this has been happening en masse hadn't crossed my mind but by the sounds of it this isn't uncommon! Definetely want to see where this fiasco ends up...
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  • Profile picture of the author jasonl70
    well, i created a new CB account last night, and changed my links this afternoon.. we'll see if things change any.

    I am also going to take one of the products I use CB for (for payment processing, it is not in the marketplace), and create a second page for it and use a different payment system.. I'll rotate my traffic between the 2, and see if anything looks fishy.
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    -Jason

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    • Profile picture of the author nightwriter46
      Hi Jason
      I'm curious as to how many accounts or Affiliate ids CB allows you to have - I was under the impression that it was only one. And if you close one account then open a new one, wouldn't they be able to match up to your previous info? Or do you use a new email address for a new account?

      Would appreciate any info you could pass on.

      Cheers
      Diana


      Originally Posted by jasonl70 View Post

      well, i created a new CB account last night, and changed my links this afternoon.. we'll see if things change any.

      I am also going to take one of the products I use CB for (for payment processing, it is not in the marketplace), and create a second page for it and use a different payment system.. I'll rotate my traffic between the 2, and see if anything looks fishy.
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      • Profile picture of the author jasonl70
        Originally Posted by nightwriter46 View Post

        Hi Jason
        I'm curious as to how many accounts or Affiliate ids CB allows you to have - I was under the impression that it was only one. And if you close one account then open a new one, wouldn't they be able to match up to your previous info? Or do you use a new email address for a new account?

        Would appreciate any info you could pass on.

        Cheers
        Diana
        they let you open as many accounts as you want.. as a matter of fact, it's not uncommon for sellers to have multiple accounts, since you can only have 1 hoplink target url per account.
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  • Profile picture of the author jasonl70
    karen - you NEVER know who is capable of these things.. greed get's the best of lots of people - even some of the most respected executives in the country (think enron, etc).

    My father is a youth hockey coach. It turns out that the leagues book keeper has stolen over $950,000 from the league over the past several years.. nobody ever would have suspected it..
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  • Profile picture of the author LB
    You also have to consider with CB being the one of the largest affiliate networks out there that all the crapware toolbars, addons, cookie stuffing and malware target it to overwrite their own cookies.

    I reported a thread right here in the Warrior Forum not long ago where it appeared someone was trying to stuff cookies...it was not for CB, but it happens a lot and there are a lot of sites out there doing this crap below the radar.

    My mom had like 5 toolbars and a scumware screensaver installed on her PC and she didn't even realize it. You have to realize that this is what many of your customers are like. They may have software that is stealing your commissions and don't even know it.

    Think about that when you read that next WSO that tells you to make money promoting toolbar installs to people for $1 each.
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    • Profile picture of the author tommyp
      Originally Posted by LB View Post

      You also have to consider with CB being the one of the largest affiliate networks out there that all the crapware toolbars, addons, cookie stuffing and malware target it to overwrite their own cookies.

      I reported a thread right here in the Warrior Forum not long ago where it appeared someone was trying to stuff cookies...it was not for CB, but it happens a lot and there are a lot of sites out there doing this crap below the radar.

      My mom had like 5 toolbars and a scumware screensaver installed on her PC and she didn't even realize it. You have to realize that this is what many of your customers are like. They may have software that is stealing your commissions and don't even know it.

      Think about that when you read that next WSO that tells you to make money promoting toolbar installs to people for $1 each.

      Maybe I am wrong but that doesn't seem to have anything to do with this especially when people claim that when they swap Clickbank IDs they are making sales again. It's almost as if CB IDs are spark plugs that need to be replaced periodically.

      What you are talking about sounds like affiliate hijacking and the hijacker's affiliate id would be on the order page. That's different from plain old cookie stuffing. If the affiliate="none" then it is "none. Unless "none" is actually someone's affiliate id, which I doubt very much.

      Installing Adware on your computer by your own consent is how PPV works. It's not all malware. People may not know they have the adware installed but then a lot of times, if not most of the time, it's usually their own fault for not paying attention when they install software. It is not always illegitimate.

      Traditional cookie stuffing is not the evil people make it out to be and even if the person gets a cookie dropped on them if they choose to click through someone else's affiliate link and buy through them instead then the person who dropped the cookie wouldn't get the credit anyway.

      In situations like the one that this topic is about cookie stuffing is your friend and it doesn't steal anyone's commissions.
      .
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      • Profile picture of the author LB
        Originally Posted by tommyp View Post

        Maybe I am wrong but that doesn't seem to have anything to do with this especially when people claim that when they swap Clickbank IDs they are making sales again. It's almost as if CB IDs are spark plugs that need to be replaced periodically.

        What you are talking about sounds like affiliate hijacking and the hijacker's affiliate id would be on the order page. That's different from plain old cookie stuffing. If the affiliate="none" then it is "none. Unless "none" is actually someone's affiliate id, which I doubt very much.

        Installing Adware on your computer by your own consent is how PPV works. It's not all malware. People may not know they have the adware installed but then a lot of times, if not most of the time, it's usually their own fault for not paying attention when they install software. It is not always illegitimate.

        Traditional cookie stuffing is not the evil people make it out to be and even if the person gets a cookie dropped on them if they choose to click through someone else's affiliate link and buy through them instead then the person who dropped the cookie wouldn't get the credit anyway.

        In situations like the one that this topic is about cookie stuffing is your friend and it doesn't steal anyone's commissions.
        .
        The problem is you have no idea what is happening on other people's computers and in addition, just because someone "consents" to having software installed on their PC does not mean it is not relevant to the problem. That was my point in my original post...a lot of people have this stuff installed and don't know. Who reads all the install terms?

        I wasn't saying this was the "magic bullet" that solves CB problems...just that it was something worth considering in the grand equation.

        If you use CB you run a much higher risk of your cookies being hijacked because there is software that aims for it. It's just part of the current affiliate environment.
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        • Profile picture of the author tommyp
          Originally Posted by LB View Post

          The problem is you have no idea what is happening on other people's computers and in addition, just because someone "consents" to having software installed on their PC does not mean it is not relevant to the problem. That was my point in my original post...a lot of people have this stuff installed and don't know. Who reads all the install terms?

          I wasn't saying this was the "magic bullet" that solves CB problems...just that it was something worth considering in the grand equation.

          If you use CB you run a much higher risk of your cookies being hijacked because there is software that aims for it. It's just part of the current affiliate environment.
          That may very well be true, but once again:

          Maybe I am wrong but that doesn't seem to have anything to do with this especially when people claim that when they swap Clickbank IDs they are making sales again. It's almost as if CB IDs are spark plugs that need to be replaced periodically.

          What you are talking about sounds like affiliate hijacking and the hijacker's affiliate id would be on the order page. That's different from plain old cookie stuffing. If the affiliate="none" then it is "none. Unless "none" is actually someone's affiliate id, which I doubt very much.


          In the case of what you are talking about someone is getting the commission. In this case it seems no one is.

          Originally Posted by LB View Post

          just because someone "consents" to having software installed on their PC does not mean it is not relevant to the problem.
          Sorry, but although it may or may not be relevant, there is no way to know since there doesn't seem to be any evidence that what you are talking about is relevant to the problem presented here.

          That is just a problem, not this problem.

          .
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          • Profile picture of the author tommyp
            That can be a reason for not getting credit for sales but it doesn't sound like this reason to me.

            The main post isn't about why you lose sales because you have not "experienced the change the id issue". It is about others who are experiencing the change the CB ID issue.

            If the complaint is legit then changing the CB ID and getting sales again is part of the issue. Talking about affiliate hijacking by malware can be taken into consideration but there is no evidence for it to merit being part of the equation.

            Hijacking won't stop working because you change your affiliate links from billybongthornton to wesleypipes. I think most hijacking software can tell if something is still a clickbank affiliate link to attack it whether or not someone changes their ID.

            So, I think that even if it turns out eventually that you were right you were only right by accident.

            Originally Posted by tommyp View Post


            Sorry, but although it may or may not be relevant, there is no way to know since there doesn't seem to be any evidence that what you are talking about is relevant to the problem presented here.

            That is just a problem, not this problem.
            This sounds like a problem on Clickbank's side to me judging from what has been said so far.
            .
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  • Profile picture of the author LB
    You might want to fully examine all sides of the issue before praising Rip Off Report.

    SEOmoz | Accusations that Rip-Off Report just an Extortion Business

    Ripoff Report Ripping Off Those Reported?

    Bad Business Bureau badbusinessbureau.com Founder Ed Magedson

    I'm not saying I agree or disagree with any of these links....but they are certainly interesting.
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  • Profile picture of the author Leigh Burke
    Hi folks,

    Obviously affiliates are affected by this "glitch", but has anybody tested if the sale itself got credited to the seller?
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  • Profile picture of the author mdunn123
    I have no idea what's been going down there in Clickbank....but I REALLY hope that they'll start working out their problems. It's becoming too much really.
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  • Profile picture of the author LB
    As I posted in my orginal post...
    I wasn't saying this was the "magic bullet" that solves CB problems...just that it was something worth considering in the grand equation.
    If you're logging into an affiliate account and not seeing sales then you can't be sure what it is that is causing the problem. The above is just something to add into the equation.

    For the record, I have never experienced the "change the ID" issue.
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    • Profile picture of the author Kay King
      Steven -

      The answer you received from your friend at CB doesn't seem to show that she read and understood the ripoff report you sent - as she is asking you to show her a link.

      If you had a friend or relative in the FBI it's possible they would forward a complaint to the proper department - maybe. The problem with RipOff report is that anyone can claim anything with no proof and if you read many of those complaints you notice that many of the people posting there had unreasonable expectations about some products or services.

      It's also likely that any enforcement agency would advise you not to discuss it while it was under investigation. That makes me wonder a bit but we'll see.

      I've reported before of having problems with CB links not tracking. I think it's more likely a system problem than a deliberate attempt at theft - but the as CB doesn't admit there might be a problem no effort is spent trying to isolate or solve it.

      Until there is some proof provided, I'll take these charges with a few grains of salt. Due to the tracking problems I personally found, I seldom promote CB products now.

      kay
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  • Profile picture of the author GeorgR.
    i think we can exclude all "shady" 3rd party influences like cookie stuffing, affiliate hijacking and anti virus programs.

    ASSUMING that the original poster's claims are true, because he says his ID was always showing when he did the purchases. If someone would have hijacked his ID or replaced his cookie - his ID wouldn't have shown in the first place.

    On affiliate side, we can only track until the final stage - this is clickbank checkout page right before purchase. Up to this stage it seems that everything looks normal, cookie is set, affID is shown and so forth - so this would excl. all those "external" factors and make this a "clickbank internal" issue.

    Secondly.....here it gets interesting and legal advice would actually be appreciated.

    What rights does an affiliate actually have - how can someone actually "prove" that money is owed to him, i man with hard facts?

    Say: "A" is promoting my product(s)...and i see A sold 100 products of mine. All i can see is that A never got credited...(i can check this on my vendor stats since i dont see A's id anywhere) - HOWEVER, "A" will have a hard time to prove that everyone buying my (vendor's) product use a proper (HIS) afflink and that CB is actually owing him money. HOW could he prove this?

    Even if he could prove that everyone of the 100 actually clicked the link there is no way to prove that on customer's site everything was ok.

    G.
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    • Profile picture of the author tommyp
      Originally Posted by GeorgR. View Post

      i think we can exclude all "shady" 3rd party influences like cookie stuffing, affiliate hijacking and anti virus programs.

      ASSUMING that the original poster's claims are true, because he says his ID was always showing when he did the purchases. If someone would have hijacked his ID or replaced his cookie - his ID wouldn't have shown in the first place.
      That's exactly what I already said. There is no evidence that that idea merits being part of the equation.

      The problem is most likely on Clickbank's side and the affiliate ids appear to be behaving like burned out spark plugs that need to be replaced for things to start working properly again, which is interesting and THAT is a clue right there.

      It's almost like affiliate ids rack up some kind of points and after X number of points they start malfunctioning.

      Like the CB system is saying to itself "This affiliate id is eating too much and we need to ration its diet"
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  • Profile picture of the author trippmarxx
    Interesting stuff here....

    On another note, those who have opened up another account and switched their aff ID in their links, have you noticed an increase in sales?

    I've considered doing this in the past, but wanted to see if anyone has noticed this working more recently...
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  • Profile picture of the author dwshoup
    I personally have not done any affiliate promotions, but, I have seen many threads here at the forum about affiliates not getting credited for their sales.

    It seems to me that something should have been discovered as to what the cause may be.

    Is it clickbank? I seriously doubt that they would be that stupid as to intentionally rip off affiliates.

    Is it affiliate error? Again I seriously doubt that every single affiliate that has bitched about this could be wrong about foul play.

    I read a post on this thread that has merit, someone that works (or another possibility did work) at clickbank.

    Regardless of where the fault lies, clickbank is responsible for the tracking of affiliate sales through their system. Therefore, they are responsible to set things right. From what I gather they have not been to eager to do that.

    Steve contacted a vp at clickbank. Hopefully this will get straightened out now as I don't think that the executives at clickbank were aware of this problem as they don't get the emails sent by affiliates that are complaining about their sales dropping off.

    Let's see what happens.
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  • Profile picture of the author jjasmern
    As a newbie I have been promoting clickbank products and was doing fairly well, sales everyday. For the last 5 days I have had zero sales. I will try adding a new account and see if a new hoplink starts the sales going again. Thanks for the info.
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  • Profile picture of the author Scott Million
    No one in their right mind who is taking legal action would write an article like that and post it on the internet.

    Either they're an idiot, or they're full of it...not to say this isn't happening

    Scott
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  • Profile picture of the author sedaty
    Originally Posted by tommyp View Post

    If the affiliate="none" then it is "none. Unless "none" is actually someone's affiliate id, which I doubt very much.
    Lol, that's funny. I also doubt that someone's affiliate id is "none"

    I think that clickbank knows that they have internal problems, but they don't want to make it public. Maybe they are already working on this issues but can't find the issue?
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  • Profile picture of the author GeorgR.
    wow...this thread surely grew over night, a good thing hopefully.

    There is some observations:

    I just wanted to ask whether the vendor actually gets credited 100% of the sale if an affiliate sale "fails"....but quickly can answer this question with yes.

    Its not the case that the vendor only gets the remaining 25%...and the 75% of commission go "somewhere", assuming that affiliate never gets credited.

    So..what i am saying is, from a CB's point of view it doesnt matter whether affiliate gets credited or not, their cut is always the same. If the affiliate sale doesnt go through the vendor gets the WHOLE amount.

    "Affiliates don't get commissions" does not mean CB gets it instead.

    If the OP on that ripoff site would have done tests being a vendor AND affiliate at the same time he could ONLY base his accusations if he observes that he buys through his afflink, and he as a VENDOR would only get the remaining, say, 25%, and the 75% originally meant for the affiliate would be "missing"..

    But this is not the case!
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  • Profile picture of the author Fabian Tan
    The way I see it, here are the problems:

    1) Most product owners won't admit they are getting 'free sales' from affiliates. Most will just take 100% of the sales. They don't even know which affiliate was supposed to be credited anyway. If they can get free money, they will take it.

    2) If the page shows affiliate=youraffiliateid and you still don't get credited, you won't know. The money may be going god knows where.

    3) It may not be that out of the way to suggest that the economy has some part to play in this. That said, faulty tracking isn't helping matters. You could be making $1000 per day, but what happened to say the other $300 that didn't get credited to you when it should have been? Again, who knows where the money went.

    People were happily cruising along in spite of lost sales because the conversions were still reading well. Now, you add in the economy with this faulty system and you have a recipe for underachieving sales.

    Fabian
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    • Profile picture of the author Floyd Fisher
      Originally Posted by Fabian Tan View Post

      The way I see it, here are the problems:

      1) Most product owners won't admit they are getting 'free sales' from affiliates. Most will just take 100% of the sales. They don't even know which affiliate was supposed to be credited anyway. If they can get free money, they will take it.

      2) If the page shows affiliate=youraffiliateid and you still don't get credited, you won't know. The money may be going god knows where.

      3) It may not be that out of the way to suggest that the economy has some part to play in this. That said, faulty tracking isn't helping matters. You could be making $1000 per day, but what happened to say the other $300 that didn't get credited to you when it should have been? Again, who knows where the money went.

      People were happily cruising along in spite of lost sales because the conversions were still reading well. Now, you add in the economy with this faulty system and you have a recipe for underachieving sales.

      Fabian
      Here's the million dollar question: How do you fix it?

      Let's not gripe, let's come up with a solution together.
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  • Profile picture of the author PhilG
    I have promoted Clickbank products off and on since 2003 and I can say that these arguments and discussions have ALWAYS been around. Unfortunately, there does seem to be some serious issues with Clickbank, but again, that seems to have always been the case and little is ever done to improve it.

    Sadly, I tend to feel that the PayDotCom experiment has not worked out as well as it could have. And so until there is a viable alternative we are stuck with Clickbank.

    I don't see why someone like Commission Junction or SearchFeed or even Yahoo haven't jumped into this market with a serious program to compete with Clickbank. I can understand that some of the bigger names don't want to be associated with some of the scammier programs out there, but with proper background checks and balances it seems to me that someone like Yahoo or even MSN could come up with a program that not only competes with Clickbank but also Adsense.

    Imagine a program like CBsense.com or CBadspro being run by Yahoo. That would be sweet.

    Just my 2 cents.
    Phil G
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  • Profile picture of the author garyv
    Ok - maybe I'm missing something here, but whether or not an affiliate ID makes it through to the sales page - Clickbank still makes the same amount of money on the transaction. This person said that they bought using their own affiliate ID. The only way that they could prove that CB was shaving money, would be to contact the merchant of the product to see if the sale actually went through on their end or not. Because the only way clickbank would make any extra money would be to cut off the transaction, even before the merchant sees it. Because even if the merchant makes the sale, clickbank makes the same amount on the transaction.

    My vote is that there are multiple problems:

    1st we know for a fact that there are some security softwares out there that block the clickbank cookies. - There have even been some versions of internet explorer that block clickbank right out of the gate.

    2nd there's the Google factor. Anyone that's been around long enough, and has familiarized themselves w/ google's ever famous algorithms, knows that it can be the cause of extreme variations in your traffic - and not only the amount of traffic, but the quality of traffic you receive. So one day you could be receiving thousands of interested visitors, and the next day you'll receive the same amount of traffic, but all from countries that don't even read the language of your webpage. - Which would explain affiliates going from a lot of sales to none, with the same amount of traffic.

    Then there's of course the cookie stuffers and adware type. Software sitting on your computer, because you thought it might be nice to get photoshop for "free". The software that says "hey I recognize that purchase you're about to make as an obvious clickbank purchase because of the obvious hoplink". And then changes out the affiliate cookie.

    Finally - there probably is a glitch in clickbank's own software or servers that will once in a while drop the affiliate from the equation. - Personally I think they could do a little better of a job communicating to us that they are working on our concerns.
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  • Profile picture of the author LB
    1) Most product owners won't admit they are getting 'free sales' from affiliates. Most will just take 100% of the sales. They don't even know which affiliate was supposed to be credited anyway. If they can get free money, they will take it.
    If you look at the top products on CB their referred percentage is typically 90% or more. This means that last 10% is going to include people that order through organic search results and those who order the product direct from the merchant (PPC and other ads) etc. This 10% would have to also include affiliate sales that weren't credited properly and the 3% or so of people who have javascript/cookies blocked.

    So in short, I don't see the huge numbers people are talking about being credited to merchants with no affiliate commission.

    Either the affiliate sales are being hijacked (by either the purchaser themselves or parasiteware) or sales are not being processed at all...which is what I've experienced. Certain days CB just doesn't seem to process sales properly.
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    • Profile picture of the author theyoungmarketer
      Banned
      [DELETED]
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      • Profile picture of the author GeorgR.
        Originally Posted by theyoungmarketer View Post

        What is the most popular spyware/adware/anti virus program out there?

        Maybe there has been an update on the most popular that has started blcoking out the cookies?
        its not an AV program issue - otherwise the affiliateID wouldnt show up in the first place. I also know for sure that Kaspersky doesnt cause any problems.
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  • Profile picture of the author Stallion
    A week of sales and than a full week of zeros is not an issue of spyware, virus scanners or cookie blocking software.
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  • Profile picture of the author webpromotions
    A few people here have made comments about what Clickbank would have to gain by passing a sale thru with 'affiliate=none'. Just a shot in the dark here, as I'm not quite sure how their fees work, but...
    From a faq on their website, their standard markup is 7.5%, but if the sale is from an affiliate, the markup decreases, for example, its only 2.5% w/ a 66% commission.

    Does the affiliate 'eat' the rest of the markup to make up for the difference, or could this be a potential benefit for Clickbank? An extra 5% of even a fraction of the volume they do would be a huge number...
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    • Profile picture of the author WebScript
      Originally Posted by Doug English View Post

      A few people here have made comments about what Clickbank would have to gain by passing a sale thru with 'affiliate=none'. Just a shot in the dark here, as I'm not quite sure how their fees work, but...
      From a faq on their website, their standard markup is 7.5%, but if the sale is from an affiliate, the markup decreases, for example, its only 2.5% w/ a 66% commission.

      Does the affiliate 'eat' the rest of the markup to make up for the difference, or could this be a potential benefit for Clickbank? An extra 5% of even a fraction of the volume they do would be a huge number...
      Yes Doug, that whole "the markup decreases ..." is just clickbank-speak for "the fees are split between the merchant and the affiliate".

      So, for example, if the product sells for $40.00, 7.5% is $3.00, plus the $1.00 transaction fee totals $4.00 in fees. If the merchant makes the sale (no affiliate) they of course pay the entire $4.00 fee and end up with $36.00.

      If there is an affiliate and for example a 75% commission, the merchant's share of the fees is $1.00 and they net $9.00 for the sale. The affiliate's share of the fees is $3.00 and they net $27.00 for the sale.

      So in clickbank-speak, the markup (fees) paid by the merchant was reduced to $1.00, which is 2.5% of the sale amount of $40.

      Of course here in the real world, the merchant really paid $1.00 for their share of $9.00 in sales which is 11% of net sales (10% of gross sales).

      Now, entirely hypothetically, the gain would be in paying the merchant their share of $9.00, and then somehow, due to errors or neglect or whatever, invalidating the affilate's position in the sale, so for a $40.00 sale only $9.00 is paid out.
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  • Profile picture of the author tedmauro
    I have been following the arbitrage conspiracy. Clickbank has by far been the best money producer so far. We have been using Adwords for almost all of our traffic. There are some big differences now and then between the clicks shown on Adwords and the clicks on Clickbank analytic report. There have been some pretty big differences in Adwords click reports and many of the CPA networks reports as well. We had one campaign showing hundreds of clicks and a couple sales on the CPA network site and Adwords shows like 5 clicks. Maybe all of this is the affiliate software.
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    • Profile picture of the author Tyson Faulkner
      I have a solution! Allen of the Warrior Forum should
      create a clickbank type site! Then the forum members
      could help moderate which programs are real and
      which are scams, all while knowing that it is a
      trustworthy affiliate site!

      =P

      I do wish there was another reputable company doing
      an affiliate type site though. I'm not saying Paydotcom
      isn't, I don't have any experience with it.

      But competition in these areas is always good.

      Tyson
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      • Profile picture of the author GeorgR.
        Originally Posted by Tyson Faulkner View Post

        I have a solution! Allen of the Warrior Forum should
        create a clickbank type site! Then the forum members
        could help moderate which programs are real and
        which are scams, all while knowing that it is a
        trustworthy affiliate site!

        =P

        I do wish there was another reputable company doing
        an affiliate type site though. I'm not saying Paydotcom
        isn't, I don't have any experience with it.

        But competition in these areas is always good.

        Tyson
        guys, check out REGNOW.COM

        In a recent WSO i was talking about them. They dont have things like "health niche"...but superb, superb selection on software and IM stuff. Very professional, MANY products.
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  • Profile picture of the author PotPieGirl
    This all kind of throws me.

    I am a vendor and an affiliate for Clickbank.

    As a vendor, I can look in my stats and see everything about a transaction.

    For example:

    This is what my stats look like for a standard/non-affiliate sale:




    This is what a sale looks like thru an affiliate:



    This is what my stats look like when someone enters my product page thru one hoplink and ends up buying thru another (hoplink switched)




    If an affiliate of mine had consistent traffic but experienced a suddenly lower sales ratio, I could give them an idea of what I see happening.

    I can also easily compare my traffic stats to my Clickbank vendor sales stats and SEE that each and every sale was credited properly.

    What I CAN'T do anything about is if a consumer clicks an affiliate hoplink and their computer software (or whatever) prevents a hop link from being dropped. But, once that hoplink is clicked and accounted for, I CAN account for any activity after that.

    Also, each unique download package that goes out after a purchase is tagged with the Clickbank receipt number, customer name, AND the affiliate that was credited (if applicable).


    In my humble opinion, if the affiliate in that "rip off" report was making that much money for a vendor, WHY didn't he/she contact the vendor and ASK what was up from their end?

    I am, BY FAR, NOT a "power vendor" on Clickbank, but if one of my affiliates had concerns like this, I would be all over it. If my records show the affiliate was recorded as getting the commission - both on my traffic stats AND on my Clickbank vendor stats, and the affiliate shows they DIDN'T get it... that would be PROOF of a real problem.

    Surely I am not the only vendor that can track these things? I'm just a little drop of water in the big vendor world....lol

    In my opinion, if Clickbank wanted to do something that would REALLY protect their affiliates, they would do something about being able to buy thru your own hop link. My affiliates work hard and it saddens me when I see their link just swiped away and replaced by another.


    Just my two cents.. with pictures =)


    Jennifer
    ~PotPieGirl
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    • Profile picture of the author Trader54
      Originally Posted by PotPie Queen View Post


      In my humble opinion, if the affiliate in that "rip off" report was making that much money for a vendor, WHY didn't he/she contact the vendor and ASK what was up from their end?

      I am, BY FAR, NOT a "power vendor" on Clickbank, but if one of my affiliates had concerns like this, I would be all over it. If my records show the affiliate was recorded as getting the commission - both on my traffic stats AND on my Clickbank vendor stats, and the affiliate shows they DIDN'T get it... that would be PROOF of a real problem.

      Surely I am not the only vendor that can track these things? I'm just a little drop of water in the big vendor world....lol


      Jennifer
      ~PotPieGirl
      Thanks! Exactly what I have been saying.
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      • Profile picture of the author W.P. Allen
        Here's the million dollar question: How do you fix it?

        Let's not gripe, let's come up with a solution together.
        How about getting rid of cookie tracking altogether and coming up with something more reliable.
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        • Profile picture of the author GeorgR.
          Originally Posted by hst151975 View Post

          How about getting rid of cookie tracking altogether and coming up with something more reliable.
          uhm..seems to work with CJ and any other program?

          G.
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        • Profile picture of the author Floyd Fisher
          Originally Posted by hst151975 View Post

          How about getting rid of cookie tracking altogether and coming up with something more reliable.
          You say come up with something more reliable, exactly what would you use?
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  • Profile picture of the author hotlinkz
    WOW! ClickBank??? Didn't think the economic slump was that bad.

    There are a LOT of people who depend on ClickBank income, it would really be a shame if this revelation turns out to be true. PayPal would have a near monoply . Now that's scary!
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  • Profile picture of the author MichaelHiles
    It's not like affiliate enabled ecommerce is all that difficult to engineer in 2009.

    If someone wants to set up their OWN clickbank, I could probably come up with something pretty quickly.

    Of course, there would be a price.
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  • Profile picture of the author X
    Mass hysteria is amusing.

    You guys aren't listening.

    X
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  • Profile picture of the author stevecl
    A few other things i have found is that clickbank have credited hops to me from products i have never promoted. Go figure???

    Steve
    Signature

    I started with nothing and still have most of it left!

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  • Profile picture of the author rafmandu
    Banned
    [DELETED]
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    • Profile picture of the author yoshiko
      Hi rafmandu,

      I just started testing with Commission Junction, SharaSale, and Paydotcom.com. PDC is the lowest of my priority as i had bad experience with it.

      Anyone has experience with ShareaSale.com pls comment?
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      • Profile picture of the author thezone
        Originally Posted by yoshiko View Post

        Hi rafmandu,

        I just started testing with Commission Junction, SharaSale, and Paydotcom.com. PDC is the lowest of my priority as i had bad experience with it.
        Paydotcom.com, isn't that the used car guy? Interesting that you would have had a bad experience. Can anyone confirm if that site was in an accident before?

        Christ...I just looked him up.....I never knew it was HIM who was the used car guy....never mind, I just answered my own question
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  • Profile picture of the author Fernando Veloso
    I am just starting my CB adventure as a Vendor and this is scary! Hope there is a solution for this issue.
    Signature
    People make good money selling to the rich. But the rich got rich selling to the masses.
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  • Profile picture of the author Matt Hoey
    Ok so what's the verdit on this? Is there any real proof or accusations made yet so we can see a response from clickbank.
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    • Profile picture of the author Trader54
      Originally Posted by Matt Hoey View Post

      Ok so what's the verdit on this? Is there any real proof or accusations made yet so we can see a response from clickbank.
      Lots of accusations but haven't seen no proof.
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  • Profile picture of the author jasonl70
    I just don't believe all the people like Steven who have seen their affiliate id dropped from the order page are lying...

    Nor do I think all the emails I and others get from customers regarding their payments to CB not being accepted are from clueless nit-wits who don't know what they are doing...

    It is evident to me that there are numerous problems..

    It's not like we are claiming glabal warming is real, or that we saw elvis
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    -Jason

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    • Profile picture of the author Trader54
      Originally Posted by jasonl70 View Post

      I just don't believe all the people like Steven who have seen their affiliate id dropped from the order page are lying...

      Nor do I think all the emails I and others get from customers regarding their payments to CB not being accepted are from clueless nit-wits who don't know what they are doing...

      It is evident to me that there are numerous problems..

      It's not like we are claiming glabal warming is real, or that we saw elvis
      I agree there are probably all kinds of technical glitches and probably happens over most affiliate programs.

      I like your global warming comment ... LOL
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  • Profile picture of the author cassandra
    What is an alternative for publishers using ClickBank? I just got started with them and also would like to know how we can get new affiliates for our e-book.
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  • Profile picture of the author rahails
    [DELETED]
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  • Profile picture of the author Shakul
    If clickbank just shaves 1 sale out of 100 sales, then they must be making at least $1000 per day extra?..lol
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  • Profile picture of the author JNFerree
    I wonder why the veeps from pepperJam, Hydra, CJ, NeverBlue & Company haven't weighed on this one yet?

    Maybe someone should ping one of the VP's from one of these competitive networks to find out if they have an 'educated' opinion or a semi-sinister Sun Tzu counter attack in the works to shave a few points off the marketshare lead CB has been enjoying for so long?
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    • Profile picture of the author jasonl70
      Originally Posted by wiper View Post

      Where is the proof sales kick in again when opening a new CB account? Didn't see anything yet.
      I opened a new account for a new niche I was going to get started in. Nothing was live yet, so I replaced some of my old hoplinks with the new one.
      There has been no noticeble change over the weekend.
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      -Jason

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  • Profile picture of the author stefanjames
    wow. very interesting. I'd like to see what comes out of this as I'm a ACTIVE promoter on Clickbank. Wow again lol
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  • Profile picture of the author captivereef
    my individual tracking IDs are not working today? They are all coming through as just my username???


    My sales have stopped for the last three days
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  • Profile picture of the author yoshiko
    captivereef, the situation is getting more serious and it is beginning to get me worried. I may hold back plans to further market CB products for the moment and see how things turn out... this is getting depressing indeed.
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    • Profile picture of the author Eswar
      Ok,

      Can any one tell me what other networks those provide digital prodcuts other than clickbank & paydotcom?

      If we have a good network, why should we worry about clickbank?

      I have very bitter experience with paydotcom. Here many sellers are not paying to the affiliates. They simply make money and run away.
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      • Profile picture of the author GeorgR.
        Originally Posted by Eswar View Post

        Ok,

        Can any one tell me what other networks those provide digital prodcuts other than clickbank & paydotcom?

        If we have a good network, why should we worry about clickbank?

        I have very bitter experience with paydotcom. Here many sellers are not paying to the affiliates. They simply make money and run away.
        check out regnow.com <--- very good for digital IM related products and software.

        I agree, CB would be great if there wouldn't be those problems. As for me, right now my CB sales and everything seems to work.
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      • Profile picture of the author Ammar Zahar
        Originally Posted by Eswar View Post

        Ok,

        Can any one tell me what other networks those provide digital prodcuts other than clickbank & paydotcom?

        If we have a good network, why should we worry about clickbank?

        I have very bitter experience with paydotcom. Here many sellers are not paying to the affiliates. They simply make money and run away.
        I suggest share a sale dot com..But for sure, Pay dot com is among the best merchant..
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  • Profile picture of the author yoshiko
    Eswar,

    I too have been asking the same question. No one has answered.

    I too had the same bad experience with PDC. The way PDC works is very different from CB. The Vendor has final say to pay you or to run, unlike CB which manages just about all the financials, which is also not a good biz model as we can see from this thread here...
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    • Profile picture of the author WebScript
      Originally Posted by yoshiko View Post

      Eswar,

      I too have been asking the same question. No one has answered.

      I too had the same bad experience with PDC. The way PDC works is very different from CB. The Vendor has final say to pay you or to run, unlike CB which manages just about all the financials, which is also not a good biz model as we can see from this thread here...
      I don't know of any others that offer payment processing AND affiliate sales.

      2checkout.com handles payment processing but I'm pretty sure they don't offer affiliate sales services

      e-junkie.com offers payment processing through clickbank, google, paypal and others, and they also handle digital delivery/fulfillment but no affiliate services.

      digitalriver handles payment processing and digital delivery/fulfillment but no affiliate services.

      I don't have accounts with any of these services but if I got any of that wrong I'm sure someone here will correct me.

      I have also had bad experiences with PDC. The way it works, is that the Product-publisher ends up with all the money, less PayPal fees and less PDC fees. PDC provides the publisher with a report of how much the publisher owes to which affiliates. And then, it is up to the "honor" system as to if and how much the publisher pays the affiliates. Of course most PDC publishers are honest but some are not.
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  • Profile picture of the author grandstar
    Must people always grumble! Clickbank made many IM their 1st bucks and many earn most of their online income from it. Were it to go bust, many would weep.

    A boxer once said about Don King- 30% of what he promises to pay is more that a 100% of what other promoters promise to pay.

    Clickbank is miles ahead of the rest and they do payout more than 30% of what they promise (obviously). I won't be surprised its up to 90% or more.

    Their model is good, though not perfect! If you think clickbank should kick the bucket, do let us know!
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  • Profile picture of the author daisuke75248
    hey hes from az lol

    does cb even have a number to contact them?
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    • Profile picture of the author WebScript
      Originally Posted by daisuke75248 View Post

      hey hes from az lol

      does cb even have a number to contact them?
      They used to have their phone number on their site because at one time I had to call them to cancel something that I was not getting any response from the merchant ... but I just went to their site and couldn't find a phone number.

      If you go to clickbank.com/contact_us.html

      They have links to FAQ's and contact forms for different purposes, plus their fax number and address:

      To reach us by fax, please dial: 1-208-342-3934.

      To reach us by mail, please use the following address:

      Click Sales Inc
      917 S. Lusk Street, Suite 200
      Boise ID 83706 USA
      At ripoffreport.com, they show a phone number for ClickBank
      (I haven't personally verified this phone number):
      THE PHONE NUMBER TO CLICKBANK Here it is 208-472-9500


      208-472-9500
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  • Profile picture of the author BizBoost
    Excuse me, everybody, but maybe I am missing something here. Wouldn't all of this be rather quickly resolved if a few highly active affiliates contacted a product owner and asked them to place a bit of Google Analytics code on their "Thank You" page?

    Even if the CB tracking failed, Google would continue to track properly and that would give us all the answer we're looking for, wouldn't it?

    Eric
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    • Profile picture of the author garyv
      Originally Posted by BizBoost View Post

      Excuse me, everybody, but maybe I am missing something here. Wouldn't all of this be rather quickly resolved if a few highly active affiliates contacted a product owner and asked them to place a bit of Google Analytics code on their "Thank You" page?

      Even if the CB tracking failed, Google would continue to track properly and that would give us all the answer we're looking for, wouldn't it?

      Eric

      Often times, if a merchant has several affiliates' google analytics codes on his thankyou page, it will cause false positives. If a buyer looks at several ads from different affiliates before buying, it will trigger all of their analytic codes. Then if he buys from one of them, it will trigger a conversion for every affiliate that he visited.
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      • Profile picture of the author BizBoost
        Originally Posted by garyv View Post

        Often times, if a merchant has several affiliates' google analytics codes on his thankyou page, it will cause false positives. If a buyer looks at several ads from different affiliates before buying, it will trigger all of their analytic codes. Then if he buys from one of them, it will trigger a conversion for every affiliate that he visited.
        Point well taken, but that being said, if one is in contact with the program owner to put the code on the thank you page, then one can check with the owner to see whether, or not, there are any other Google Analytic codes there.

        It shouldn't be that hard to ask the owner to help with the test. After all, it's in everyone's best interest to verify CB is working properly or else the program owner is going to lose affiliates eventually.
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        • Profile picture of the author jasonl70
          Originally Posted by grandstar View Post

          Why should he use his affiliate ID to buy? He does not deserve a cent!
          Originally Posted by entrepenerd View Post

          If you're driving traffic through PPC, the quickest way to do this would be using alternate ad variations. That way Google, Yahoo, etc... will be doing the rotation for you.

          I just switched up one of my ads to go to a different CB account. I'll see if that brings my sales back up. If it does, then I'll try rotating between the 2 accounts to see if they both stay steady.
          now that's a clever to do it!
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  • Profile picture of the author tedmauro
    I went like 6 days straight without a sale a while back. I have been getting several sales per day for the past several days. Pretty up and down.
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  • Profile picture of the author tulsa
    Banned
    [DELETED]
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    • Profile picture of the author Agent007
      Wasn't ClickBank in the courts the last few years oiver a big case about having merchants that sell bulk email prohgrams? Apparently some company is suing CB for spamming.

      Did a search but couldnt get more info quickly as its over a year since I last heard about it. If it cost them millions that would put pressure to syphon funds from sales. Such strain on funds with legal battles can cause people to do strange things too.

      Just a possible motive but not evidence of wrongdoing in itself.
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      • Profile picture of the author adamv
        Originally Posted by grandstar View Post

        Why should he use his affiliate ID to buy? He does not deserve a cent!
        He was doing a test to see if clickbank would credit the sale and they did not. He wasn't trying to just get himself a discount. He was trying to see if clickbank's tracking was working properly or not.
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        • Profile picture of the author deanmoney
          Clickbank does seem to have a few off days. But for the most part it works fine and I havent had any real issues with them.
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          • Profile picture of the author Marhelper
            Originally Posted by Iamkassi View Post

            ive been hearing a lot about this latley..hope its not true
            Walks like a duck .... smells like a duck... quacks like a ...

            The reality is that many have lost their confidence in CB and for good reason. Personally, I have had day in and day out of nice sales coming through then 10 days with NOTHING. I actually went 0 for 3,000 hops (No Sales) recently then a torrent of sales. Perhaps this is just conspiracy but ultimately it has led to my creation of my own products which is a good thing anyway.
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  • Profile picture of the author Frank Ayres
    with one of my sites i made $2k one month and then $1k and it started going down.
    I havent earned anything from it in a couple of months now even thought i am getting over 600 unique visitors a month.

    Do you think i should try and open a new clickbank account for this site?
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  • Profile picture of the author Marc2008
    Always something fishly going on with CB these days. If they are stealing from us it's probably because they are in a financial trouble. And they need the money to make up for some losses. This is not good.
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  • Profile picture of the author captivereef
    well i had a sale today but it did not show what tracking ID it came from, why the tracking IDS do not work is beyond me???
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    • Profile picture of the author WebScript
      Originally Posted by captivereef View Post

      well i had a sale today but it did not show what tracking ID it came from, why the tracking IDS do not work is beyond me???
      If it is just one sale, then probably the customer "edited" the link (removing the tracking ID) before clicking it. Or, if they used a bookmark from a previous visit because the bookmark would not normally include the tracking ID. Also, I'm not sure if the tracking ID is saved in the cookies, so clearing cookies and then clicking a bookmark might have that effect ... of course in that case the sale would almost certainly show as affiliate=none, and if you are the affiliate, you would not have seen the sale/commission.

      If it is MANY sales, it is probably a Clickbank glitch.

      I guess another possibility is that on one or another of your campaigns/redirects, your affiliate link is improperly formed or missing the tracking ID.
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  • Profile picture of the author Ghalt
    I have never had a problem with CB. (knocks wood)

    ...er, at least I THINK I haven't. I still see TIDs with traffic, and the conversion rate is consistent with what it's always been. And the visits are consistent with the traffic to my pages, so...I'm hoping I've escaped somehow.
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  • Profile picture of the author Stallion
    Clickbank just changed it's terms of service today. https://www.clickbank.com/terms.html

    Anyone see anything that was changed or that maybe important to know?

    They also allowed users to close their accounts now. I suppose customer service was getting busy with the requests of people closing their accounts out of protest.
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    • Profile picture of the author Steve Shannon
      They also allowed users to close their accounts now. I suppose customer service was getting busy with the requests of people closing their accounts out of protest.

      Try to close your account...

      When you click the "close account" button you get a popup message that states, "Are you sure you want to close your account? This action is irreversible! Any money still in your account will be forfeited. Click OK only if you are certain."

      So, now they're not going to pay you your remaining commissions if you decide to leave them?

      Anyone know if this is a "real" or "veiled" threat?... I'd like to close my account. I'm done with them.

      Steve
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      • Profile picture of the author Wayne
        Originally Posted by Steve Shannon View Post

        Try to close your account...

        When you click the "close account" button you get a popup message that states, "Are you sure you want to close your account? This action is irreversible! Any money still in your account will be forfeited. Click OK only if you are certain."

        So, now they're not going to pay you your remaining commissions if you decide to leave them?

        Anyone know if this is a "real" or "veiled" threat?... I'd like to close my account. I'm done with them.

        Steve
        If you would have read the news on the Clickbank site, you would have your answer.
        Any balances under $10 will be forfeited when you close your account, to avoid
        forfeitures above $10 you can find your answer here:
        https://www.clickbank.com/account_fa...unt_question_7
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        • Profile picture of the author Steve Shannon
          Originally Posted by Wayne View Post

          If you would have read the news on the Clickbank site, you would have your answer.
          Any balances under $10 will be forfeited when you close your account, to avoid
          forfeitures above $10 you can find your answer here:
          https://www.clickbank.com/account_fa...unt_question_7

          Already read it. But that's not what the popup says.

          That's why I was hoping for some clarification from someone "in the know". I emailed CB first about closing my account and they told me to go this route. I questioned them about this discrepancy and have heard nothing back.

          Maybe I'll just click "OK" and if the money vanishes I'll write it off as a business loss and move on. Fortunately it's not a huge amount (but it's over $10). Oh well...

          Steve
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  • Profile picture of the author 1bad55
    Hi all,

    I think people are getting off course here and I just want to add my two cents worth.

    The way that I have read his comments and claims is that the Affiliate ID is on the Clickbank payment form and the VENDOR can see the affiliate link but the AFFILIATE is NOT being notified OR being credited/paid for the sale.

    This is very alarming as since Clickbank is being paid the entire amount of the sale and NOT giving the 50%-75% commissions to the affiliate where is the money going?

    Is it going into Clickbank's OVERDRAFT FUND?

    He is claiming that he bought his own products as a VENDOR and an AFFILIATE and as the vendor it is showing an affiliate sale but as an affiliate he is not getting credit.

    IF HIS CLAIMS ARE TRUE THEN THE MONEY IS GOING INTO CLICKBANKS POCKET.

    Now I am new to affiliate marketing and I had high hopes about selling affiliate products but this scares the crap out of me as I first off can not afford to be scammed by the company that I am promoting whether intentional or not.

    If these claims are true I would think it would be easy to prove by getting together with the vendor and affiliate and comparing sales for a specific time frame.

    I sure hope there is a solution to this problem quickly or their may be no more Clickbank after the lawsuits.

    Am I blowing this out of proportion? :rolleyes:
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  • Profile picture of the author Mark Dulisse
    For some reason, my clickbank account for the past couple of months has been flooded with sales, and stuff that I don't even promote. I'm talking about $20,000 to $30,000 per day in commissions.

    All your losses must be going into my account.







    Just kidding
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    • Profile picture of the author GeorgR.
      Originally Posted by Mark Dulisse View Post

      I'm talking about $20,000 to $30,000 per day in commissions.

      All your losses must be going into my account.
      yep you *almost* had me there

      G.
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  • Profile picture of the author lacraiger
    i can only imagine how much they have stolen already
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  • Profile picture of the author stevenh512
    Originally Posted by Razer Rage View Post

    Oh well...there's always paydotcom.com...or just use a custom affiliate program.
    Sorry to double post, but just wanted to add.. paydotcom.com is great, but I have two problems with it.

    1) It relies on PayPal, and we all know about the problems people have had with them.
    2) It relies on the merchant to pay the affiliate. I'm sure most of the merchants there are honest people who pay their affiliates on time whenever possible, but one thing I like about clickbank is the fact that they take that little bit of extra work away from the merchant and handle it for you. Not to mention the fact that it relies on PayPal (oh, did I mention that already), so what happens if a merchant's PayPal account gets suspended with no explainiation and no way to quickly or easily get it back before they've paid their affiliates?
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  • Profile picture of the author Samuel Lee
    An interesting read, and certainly clickbank has a lot of explaining to do. Personally speaking, I haven't had any bad experiences with clickbank yet (touch wood), because I tend to create multiple accounts. Hopefully they will offer an explaination at the very least, quite coincidental that many have had the same problems though...
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  • Profile picture of the author GeorgR.
    in all fairness,

    we should NOT come to premature conclusions.

    The validity of whatever the OP wrote on ripoffreport is still undetermined, it could very well be that this person is indeed only ranting and nothing more.

    Recommend clickbank?

    I do. Especially right now with a new approach selling products i make really good money....and i see sales...so it looks like its working.
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    • Profile picture of the author Eswar
      Originally Posted by GeorgR. View Post

      in all fairness,

      we should NOT come to premature conclusions.

      The validity of whatever the OP wrote on ripoffreport is still undetermined, it could very well be that this person is indeed only ranting and nothing more.

      Recommend clickbank?

      I do. Especially right now with a new approach selling products i make really good money....and i see sales...so it looks like its working.
      Hi GeorgR,

      Did you get the normal sales back again for the past few days?

      I ran a PPC campaign one week back for a high converting offer. I was not ablet to get single sale after 100 clicks with good tracking system in place.

      I hope the tracking issues in the last week must have become normal.
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  • Profile picture of the author tedmauro
    I just checked my ClickBank account. I had sales 7 days in a row and have now gone 2 days with no sales.
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  • Profile picture of the author adam123
    This guy should contact the publisher and check the publisher's stats too. Because if the publisher's stats show no sales from this affiliate CB is cheating the publisher too. Or if the stats show that x sales was made trough this affiliate link and the publisher get only 25% (or 50% etc.) and the affiliate gets nothing. That would be really "interesting" too.
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  • Profile picture of the author Stallion
    I hope the tracking issues in the last week must have become normal.
    Yes. The tracking issues are a norm now. My account has been butchered. The fact that I can go from sales every single day to one day of sales a week is a joke.
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  • Profile picture of the author BizBoost
    How much of this fluctuation is from customers arriving via PPC?

    Just wondering, could any of this be the fact that X number of people are going to get "outbid" or even "outclassed" by better constructed ads?

    Also wonder if this is where it pays to have those AFFILIATE LEAD CAPTURE pages which will, in the very least, capture info pre-sale so then you can follow-up to see how many bought...

    ...even offering some kind of bonus if the person buys through your link. State it simply, "I need to know if Clickbank is working properly, so, if you buy through my link, send me a copy of the receipt and I will give you X, Y and Z as a bonus..."
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  • Profile picture of the author danih2o
    hi - I'm new to all this and have set up a clickbank account but not used it yet. I was planning to set up a subscription based area on my site and use clickbank for affiliates but now i'm not sure. Is there another alternative?
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    • Profile picture of the author The 13th Warrior
      Is it simply a dip in sales or other explanation?

      When people aren't buying, what do you consider a normal , average low or normal lowest ever in sales, whether in cycles in days, weeks, months or years?

      If 10 or 20 established clickbank affiliates here opened 1 new account everyday for 2-3 weeks straight, and compared those new accounts numbers to their already established accounts, would something be amiss?
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    • Profile picture of the author halyda
      Originally Posted by danih2o View Post

      hi - I'm new to all this and have set up a clickbank account but not used it yet. I was planning to set up a subscription based area on my site and use clickbank for affiliates but now i'm not sure. Is there another alternative?
      I'm also same with you danih2o...if there any alternative way, lets share with us.

      I'm a newbie and willing to learn..
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  • Profile picture of the author kenwarrior
    Over the years I have bought many clickbank items throught my own CBmall site and have always gotten the affiliate credit, I always check, hard to say what the truth is.
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  • Profile picture of the author OmarNegron
    this is scary stuff....I noticed my sales dip for weeks now... I thought I was going crazy....

    I cant believe I found this thread...

    why clickbank....WHY!!!!!
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  • Profile picture of the author webguycanada
    ClickBank Alternative: Click2Sell.eu

    I have not tried them, but they may be worth looking into.
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    • Profile picture of the author Eswar
      Today i got a sale after complete absense of 2weeks without sale. I think the tracking is normal now.
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      • Profile picture of the author yoshiko
        Eswar,

        This is such a pain. It seems like we as affiliates are like sitting ducks everyday, hoping for the CB tracking to be back in place.

        My tracking systems tells me that I have click throughs to the landing pages but there are times when CB tracking does not reflect that. This is across a few niches.

        Wonder how long we have to be sitting ducks to wait this out.
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        • Profile picture of the author Charles E. White
          So far, the only thing I see is someone claiming they were ripped off by Clickbank with no proof. Of course, there are those who are going to jump on the band wagon and say how they have been ripped off too, always happens! I have used Clickbank for years and did intensive tracking and never had any problem personally.

          I have had problems with Commission Junction though, I was with three people who ordered from my link on my website, got the products and I never got paid a penny from them. We all have our own stories...don't we?

          Test and Track!
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          • Profile picture of the author ArthurRose
            Banned
            [DELETED]
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            • Profile picture of the author Charles E. White
              Originally Posted by ArthurRose View Post

              You should get some glasses. I see lots of proof.



              You got it all wrong man! Cookie stuffing might work only if after they click on your hoplink and then do not buy and start visiting other cookie stuffed sites and then buy. If they click on your link and buy immediately or do not visit any cookie stuffed sites, you are good to go!
              Purchasing the product through affiliate link and not getting credited is not enough proof for you?
              Where exactly did you see verifiable proof? What you seen is where one person said he was ripped-off! Then all of a sudden the FBI is involved, this would have absolutely nothing to do with the FBI! Give me a break! Next, he'll have the CIA involved too! You not being from the U.S.A., do you actually know what the FBI Does?
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              • Profile picture of the author webpromotions
                Originally Posted by Charles E. White View Post

                Where exactly did you see verifiable proof? What you seen is where one person said he was ripped-off! Then all of a sudden the FBI is involved, this would have absolutely nothing to do with the FBI! Give me a break! Next, he'll have the CIA involved too! You not being from the U.S.A., do you actually know what the FBI Does?
                I'm not accusing Clickbank of any wrongdoing and I don't lend any credibility to this ripoffreport complaint (anyone who is filing a lawsuit does NOT make posts about it on internet forums), but in case there is some kind of intentional fraud, I think you are wrong about your FBI statement. This kind of thing is exactly what the IC3 was created for.
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                • Profile picture of the author Charles E. White
                  Originally Posted by Doug English View Post

                  I'm not accusing Clickbank of any wrongdoing and I don't lend any credibility to this ripoffreport complaint (anyone who is filing a lawsuit does NOT make posts about it on internet forums), but in case there is some kind of intentional fraud, I think you are wrong about your FBI statement. This kind of thing is exactly what the IC3 was created for.
                  Doug, you're absolutely right! This is my day for being a dumbass I guess.
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                  • Profile picture of the author hbsjcd3
                    Cookie stuffing, malware, spy software......the grassy knol? DO I smell Clickbank conspiracy?
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  • Profile picture of the author Paule123
    As far as I am aware CB has changed it tracking of late
    so that may be the cause?

    But if these incidents happened before the change
    in tracking systems then who knows?

    I think this is a case of wait and see!

    However if it is happening constantly then
    something should be done about it!
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  • Profile picture of the author charlesburke
    The thing I keep wondering -- Clickbank's a big company with a LOT of people, and there is of course some employee turnover.

    So how do you keep a thing like this from leaking out?

    I don't doubt the claims posted here. I've also had some strange fluctuations in sales with Clickbank. But I do wonder why no one who has ever been on the inside has ever blown a whistle.
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    • Profile picture of the author WebScript
      Originally Posted by Stallion View Post

      Clickbank just changed it's terms of service today. https://www.clickbank.com/terms.html

      Anyone see anything that was changed or that maybe important to know?

      They also allowed users to close their accounts now. I suppose customer service was getting busy with the requests of people closing their accounts out of protest.

      I did notice they have discontinued offering installment sales (I didn't see any changes to subscriptions).
      https://www.clickbank.com/account/news.htm#2009-03-10
      Decommissioning Installments

      For accounting reasons, as well as other issues, ClickBank no longer offers installment products for sale. The ClickBank order form for installment products is no longer available to customers. Any outstanding installment payments owed for products already sold are automatically processing on schedule.

      If you have any questions or comments, please contact Customer Service.

      Kevin
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  • Profile picture of the author tedmauro
    I had a sale yesterday. I thought it was going to be 2 blank days in a row but I guess not. That makes at least one sale per day and most days more than one for the past 8 out of 9 days. I did go 6 days in a row with no sales late in Feb. however.
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  • Profile picture of the author Wayne
    I came across these links on another forum, don't know if they have been posted
    here yet, I got tired of reading this thread and seeing many people read the report on
    the other site and then post misleading information here about what the report said.
    But to report the other side of the story, check out these links:

    SEOmoz | Accusations that Rip-Off Report just an Extortion Business

    Ripoff Report Ripping Off Those Reported?

    Bad Business Bureau badbusinessbureau.com Founder Ed Magedson
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  • Profile picture of the author LB
    I saw Clickbank on the grassy knoll.
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  • Profile picture of the author spires
    hmmm, interesting.

    Maybe it's time that the promoters started storing the buyers details, along with the affiliate ID that they came in on. Then giving each affiliate a backend section where they can see exactly how many sales that they have made, and on what date.

    This way, if CB is ripping you off, you'll know instantly.

    Something maybe I should add in to my own product.
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  • Profile picture of the author James Trewavas
    If Clickbank is guilty of some dodgy practices as claimed, are similar companies we rely on for income doing the same thing??
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  • Profile picture of the author hbsjcd3
    I don't believe its a Clickbank problem. I believe it the unscrupulous black hatters using cooking stuffing scripts. I think Clickbank should look into that, as I have been ripped off too.
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  • Profile picture of the author heidigroleau
    I think it probably has to do with the number of products sold under someone's account, typically its a good idea to open multiple accounts with clickbank to prevent this sort of thing from happening. A good point made that if clickbank perceives you to making a lot of money all in the one acccount, they may do what happened that was mentioned in the OP. Spread your accounts far and wide to avoid this!
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  • Profile picture of the author halyda
    so far, I don't make any sale through click bank...but it never make me down...I will always try and try...
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  • Profile picture of the author jhn2001
    How about cookie stuffing here ? may be the conversion were taking place in someothers affiliate id ?
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  • Profile picture of the author helpmePPC
    I have a hard time believing they could pull this off often. There are too many voices that would rise in protest.
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    • Profile picture of the author jasonl70
      Originally Posted by helpmePPC View Post

      I have a hard time believing they could pull this off often. There are too many voices that would rise in protest.
      I hear lots of voices protesting
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  • Profile picture of the author jasonl70
    re:cookie stuffing

    If someone clicks on your hoplink and then procedes to purchase the item, then no amount of cookie stuffing can take that sale away from you. The last site to set the cookie wins.

    If they decide not to buy yet, and surf around the net before returning to purchase, then yes - a cookie stuffer could overwrite your cookie. OR, they could just as easily click on someone elses link, and you legitimately lose the sale
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    • Profile picture of the author LB
      Originally Posted by jasonl70 View Post

      re:cookie stuffing

      If someone clicks on your hoplink and then procedes to purchase the item, then no amount of cookie stuffing can take that sale away from you. The last site to set the cookie wins.

      If they decide not to buy yet, and surf around the net before returning to purchase, then yes - a cookie stuffer could overwrite your cookie. OR, they could just as easily click on someone elses link, and you legitimately lose the sale

      There are browser toolbars and other malware that will drop their affiliate cookie in as the link is clicked or displayed in the browser.

      You can only guarantee you get credit for a sale if on the checkout page it says "affiliate=yourID".
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  • Profile picture of the author danhughes
    There is no kind of Cookie Stuffing that could cause this to happen. It's possible that Malware is to blame, but the Malware would have to be really crappy if it was stripping all affiliate ids.

    There is absolutely no question networks in general shave leads... Ask a blackhatter if they have ever got credit on all their fake leads and they will laugh at you. If your making up bogus leads then you know how many went through!!

    Many times networks will try and legitimize it by calling it scrubbing, but at the end of the day it's financial manipulation.

    In my mind Clickbank is the problem.

    If their system is inadequate, then it has been for so long that at this point they are negligent.

    Or they are shaving leads?
    It may seem like they have nothing to gain because they just a payment processor of sorts... but it wouldn't take much.

    You're a publisher and sell 1000 units. Clickbank tells you that only 50% of your sales were from affilaites as opposed to the 75% you were expecting.... are you going to complain??? Heck no... are you going to start auditing your sales v's fulfilled orders? No way... not unless something was waaay off. Not to mention that downloaded products are tough to reconcile at best.

    2, 3, 10 orders a day of popular products multiplied by all the transactions they do each day... That's a lot of money... But apparently not enough that they can't hide behind words like Blackhat, spyware, antivirus et al.

    Imagine if Visa or Mastercard "lost" transactions for retailers... That's what affiliates face every day.
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  • Profile picture of the author johnsamuels
    I would have thought that Clickbank would get paid the same amount whether it was a straight to merchant sale or through an affiliate... Don't they just take a percentage of sales processed through their site?

    I have actually first hand experienced the phantom blank affiliate phenomenon, but i do not think it is clickbank doing anything on purpose, more likely their system is outdated and overloaded.

    No need to sit back and take it though, offer a bonus to customers when they forward you their receipt of purchase. Then you can really see if sales are being dropped, and how many.
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    • Profile picture of the author W.P. Allen
      uhm..seems to work with CJ and any other program?

      G.
      uhm...you sure about that?

      Affiliate marketing is a billion dollar business and its foundation for tracking commissions is built upon very fragile browser cookies. And there are many ways in which a cookie can get "eaten" and you lose a sale. Google it. You can find tons of discussions on blogs and other forums about the frailties of affiliate cookie tracking.

      So what would I do? How about replacing cookie tracking with server side tracking? Although this presents similar problems.

      Sigh...
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  • Profile picture of the author GeorgR.
    you are always talking about cookies stuffed or eaten...but we're talking about situations where we SEE that the cookie HAS been set properly - otherwise your ID wouldn't even show up on the clickbank checkout page.

    The problem is (according to the allegations) that despite proper set cookie and displayed affiliateID sales are being made and NOT credited.

    Furthermore, i agree...it seems that everyone can go on ripoff report and can write whatever they want - without a need of proof. I also agree that "FBI" and whatever institution is totally out of place here - making this rather non credible and sound more like a rant of some angry affiliate.

    The big problem with clickbank is actually that we affiliates have NO real means of tracking at "point of completed purchase" - we can only track as far as whether someone clicks a hoplink or not...but we can NOT put our tracking code on the actual "purchase completed" page since this is out of your control.

    I could install tracking on some sites and can make statistics "XXX people clicked out to the vendor page"...but never know how many really purchased from clickbank.
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  • Profile picture of the author Stallion
    Nothing will ever convince me that Clickbank isn't having problems and isn't pulling strings behind the scenes. I'm not saying they're shaving or any other libelous statement. I'm just saying if I have a great week with lots of sales, a new pay period starts and I get 7 straight days of zeros (with the same traffic) and I send a complaint email and sales magically start 6 minutes after they reply to it and tell me that the problem is on my side.

    I can't trust any system like this. It's officially outside the range of statistical probabilities. If Clickbank was an investment firm, it would of already been investigated by the SEC because of the statistically improbable returns.
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  • Profile picture of the author GeorgR.
    then the solution can only be that a "super affiliate" with relatively steady sales monitors it and documents it.
    If someone usually makes $1000/ish sales a day and can PROOF his traffic and how he experiences statistically VERY unlikely drops in sales (for days in a row). ANY big affiliate could monitor this and relatively easily "document" those things.

    Same with the documented purchases which never show up.

    But the rant on ripoff report does NOT convince in that regards.
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  • Profile picture of the author tedmauro
    I made a sale on click bank a couple days back. The sale was made from a link that I am not sending traffic to and the analytics report shows zero hops and one sale.
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  • Profile picture of the author hbsjcd3
    Now that we are about Clickbank, are there any other affiliate networks you folks think are ripping off too?

    I think Azoogle an Neverblue are ripping me off, although I can't prove it.
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    • Profile picture of the author Harvey Segal
      ClickBank has now posted an official rebuttal on the Ripoff Report

      Click here

      Harvey
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      • Profile picture of the author iron1
        Originally Posted by Harvey.Segal View Post

        ClickBank has now posted an official rebuttal on the Ripoff Report

        Click here

        Harvey
        This report really must have ruffled some feathers over there. Although there response was clear and direct, I think it was a little vague considering all that's at stake.
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        • Profile picture of the author Stallion
          Originally Posted by iron1 View Post

          This report really must have ruffled some feathers over there. Although there response was clear and direct, I think it was a little vague considering all that's at stake.
          It's just another vague response by CB. No substance at all, not that I would expect any substance from any business on ripoffreport. The only thing that comes to mind is "doth protest too much". It must be getting to them. If only they'd channel that energy to fixing the PROBLEMS.
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          • Profile picture of the author tx82
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            • Profile picture of the author hbsjcd3
              Originally Posted by tx82 View Post

              The only part of all this I find fascinating is when people are saying that when they create a new CB account sales increase.

              How would changing your Clickbank ID cause sales to increase? It makes no sense. A new affiliate link is the same as your old one isnt it?

              Ive never been more baffled.:confused:
              I guess, they mean that the old affiliate might have some recording problems with the CLICKbank API....thats the only reason I can think of.
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  • Profile picture of the author Charles Butler
    This is interesting... is there anyone on the forums not being affected by this?
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  • Profile picture of the author Ephrils
    Both Clickbank and Neverblue have put out new Affiliate Agreements. Normally, not a big deal, but the timing seems odd.
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    • Profile picture of the author jasonl70
      Originally Posted by LB View Post

      There are browser toolbars and other malware that will drop their affiliate cookie in as the link is clicked or displayed in the browser.

      You can only guarantee you get credit for a sale if on the checkout page it says "affiliate=yourID".
      Yeah, but that's not really cookie stuffing - it's outright hijacking, and it's a lot more common then people think since they are allowed into programs by various companies (Commission Junction allows them).
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  • Profile picture of the author Davion Wong
    I have sent them an email with the statements showing the drop in hops per sale to Clickbank for their investigation. You guys may want to do so too.
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    • Profile picture of the author Stallion
      Originally Posted by Davion Wong View Post

      I have sent them an email with the statements showing the drop in hops per sale to Clickbank for their investigation. You guys may want to do so too.
      What's the point? They're not going to fix it. If they wanted it fixed they would of done it a long time ago. My account has been butchered and I've really got into them with their so called support. There last one told me they wouldn't be able to help me anymore because I wasn't "professional". Than they had the nerve to tell me they're professional, polite and honest.

      I wasn't professional because I refused to believe them and stated I could prove their payment process was broken by simple statistical analysis that shows a completely improbable scenario. Seriously a full week of sales to a full week of zeros. Like how could they not deny a problem.

      They're useless.

      It's time for Atlas to shrug. All the affiliates need to dump them, move on.
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  • Profile picture of the author Robert Herrie
    My thought is as follows:The company is HUGE and for them to attempt to filter off other peoples sales in a niche where there are more talented gurus using the system then there are actually administrating or building the system (CB)..Would be very clearly stoopid in fact blatant ..Especially when the owners of CB hit it the biggest of all of us combined. That is no false statement in itself..But here is the problem ..WHAT IF???And there have been much crazier accusations in the world then this..My own opinion for what it is worth ..This could definately be true VERY TRUE and i would not even consider letting this go ..In fact the FBI is probably the only place you would be able to go...And whoever said this earlier t"they would not tell him that they were doing an investigation(FBI)" Thats true they would not .But i believe if they have a credible complaint or in fact more than 1 complaint ,They will definately look into this..And lets face it ..The pay checks of many thousand people and major companies come from CB..So if this just turns out to be coincidence. In which it very well might be.But if it turns out to be a coincidence then it would not hurt anyone to let the FBI do a little investigating to keep CB on their toes in case they really are doing this ....
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  • Profile picture of the author hbsjcd3
    I guess you should stop focusing on Clickbank and get on with your promoting....there nothing you will do. They are a giant, like Google....I guess its there road or the highway.
    In order to keep my sanity in this business, don't sweat the little stuff anymore
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  • Profile picture of the author ArthurRose
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    • Profile picture of the author Steven Wagenheim
      Here is the reply I just got back from Jennifer at Clickbank regarding this
      issue and one I was having that was similar.

      Hi Steve,

      Thank you again for providing us with information to help us research the affiliate problem you reported. Our technical team researched the hops and hits to the order form through the IP address that you were using. There were 7 total hoplinks made from your IP address between March 5 and March 7. There were also 3 hits to the order form from your IP (two were for creation7 and one was for easyo). In all 3 cases, "swagen" was tracked successfully as the affiliate. There were no hits to the order form from your IP address in that timeframe (or any time after March 1) for which the affiliate was "none".

      It is possible that your ISP changed your IP address on the day that you saw [affiliate=none]. In this case, we'd have your queries under another IP address. However, for thoroughness we did check all hits to the order form for "creation7", and did not see your user agent appear in any order form hits where [affiliate=none].

      If you see this happen again, please let me know right away! Check your IP address right after you see the problem, and capture a screenshot if you can. Any additional information you can collect will help us track down any potential problem.

      The message we need the forums to hear and remember is that ClickBank is only successful when our clients are successful! Our vendors are more successful when our affiliates are successful! The key to ClickBank's success is our AFFILIATE DRIVEN marketplace! If there is a problem, we are devoted to finding it, but from what we have researched so far, the system appears to be working correctly.

      ClickBank has been in the affiliate business for over 10 years. We have sent out over one million checks to our vendors and affiliates for a total of over one billion dollars. We continue to see increased affiliate driven sales. In 2008 we achieved 75% affiliate driven sales; our best year ever. As you know ClickBank makes exactly the same amount, whether an affiliate is credited with the sale or not. We just want to see overall sales increase and we all win. We are looking forward to sending the next billion dollars to our clients.

      There are always legitimate circumstances when affiliates believe they should have earned commissions that were not credited to their account, and there are also periods of sales fluctuations. So anytime you or any of your contacts have concerns, please give us the opportunity to research and respond to the concerns. If there is an issue, we will work quickly to make sure you are receiving the credit you have earned. It is through your hard work that we all succeed! Please provide any specific information or links to videos to research@clickbank.com with the subject "ClickBank Commissions", and we will look into the problem!

      This is really important to us, so feel free to post this message or part of this message to the forums!

      I appreciate you working with us all of these years and trusting me to help track down any problems!

      Thanks,

      Jennifer
      V.P. Operations
      www.clickbank.com
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  • Profile picture of the author Frank Bruno
    Why would they need to track your ip address? Are they insinuating that they also track by YOUR I.P address as well as using cookies?

    I'm not quite understanding whey they would need YOUR I.P address....

    Also the last part of her message is quite "canned" meaning that they have this message ready to fire out to other affiliates who are also having tracking issues. Again supporting suspicions of in house tracking issues.

    Frank Bruno
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    • Profile picture of the author Steven Wagenheim
      Originally Posted by Frank Bruno View Post

      Why would they need to track your ip address? Are they insinuating that they also track by YOUR I.P address as well as using cookies?

      I'm not quite understanding whey they would need YOUR I.P address....

      Also the last part of her message is quite "canned" meaning that they have this message ready to fire out to other affiliates who are also having tracking issues. Again supporting suspicions of in house tracking issues.

      Frank Bruno
      Frank, I am sure part of Jennifer's message is canned to address a common
      problem, but I have known this girl for over 6 years and have spoken to
      her many times on the phone. When she heard that I was having a
      problem, she had her tech team jump on it right away.

      It is in their best interests to make sure that everybody is happy. As
      she stated, 75% of their sales come from affiliates. So why would they
      want to piss them off?

      It doesn't make any sense.

      I'm not saying there aren't problems, but if there are, it's not something
      that they've been able to identify yet with any certainty. Even I can't
      duplicate the problem I had that one day and believe me, I've tried.

      Ultimately, each person is going to believe what they want to believe. I
      choose to believe that they're doing everything that they can within
      reason to make sure their system works properly.

      If I'm wrong, in the final analysis, it's Clickbank who is going to suffer.

      And I think they're smart enough to know that.
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    • Profile picture of the author RazorElite
      Originally Posted by Frank Bruno View Post

      Why would they need to track your ip address? Are they insinuating that they also track by YOUR I.P address as well as using cookies?

      I'm not quite understanding whey they would need YOUR I.P address....

      Also the last part of her message is quite "canned" meaning that they have this message ready to fire out to other affiliates who are also having tracking issues. Again supporting suspicions of in house tracking issues.

      Frank Bruno
      Didn't Clickbank announce last year that as part of their improved tracking, they will track IP addresses as well. I think thats what I remember.
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  • Profile picture of the author Frank Bruno
    My perspective is that they are tangled in their own system thats now antiquated which now has serious issues.

    I.P addresses change like the wind. This is particularly inherant of using wireless connections where everytime you connect they give you a new I.P address.

    Back in the "days" with CB when they first got started they use to issue refunds everytime an I.P address was a duplicate address without them realizing that ISP's had thousands if not millions of users on the same I.P address.

    Another words if they saw any orders come through that had the same I.P address they would disallow all of them but one. Freakin rediculous.

    I lost thousands and thousands of dollars from CB because of this. At that time they were one of very few CC companies online. Another company took me for 7k before they went under. Good thing PayPal came out just in time and stepped in to level the game for cc processors. Back then there was very little aff marketing.

    Sounds like they might have some sort of auto system in place that ignores or ditches duplicate I.P addresses like in the ol' days

    Who knows.... only CB knows.... and time will only tell to what will come with them....


    Frank Bruno
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    • Profile picture of the author Steven Wagenheim
      Originally Posted by Frank Bruno View Post

      My perspective is that they are tangled in their own system thats now antiquated which now has serious issues.

      I.P addresses change like the wind. This is particularly inherant of using wireless connections where everytime you connect they give you a new I.P address.

      Back in the "days" with CB when they first got started they use to issue refunds everytime an I.P address was a duplicate address without them realizing that ISP's had thousands if not millions of users on the same I.P address.

      Another words if they saw any orders come through that had the same I.P address they would disallow all of them but one. Freakin rediculous.

      I lost thousands and thousands of dollars from CB because of this. At that time they were one of very few CC companies online. Another company took me for 7k before they went under. Good thing PayPal came out just in time and stepped in to level the game for cc processors. Back then there was very little aff marketing.

      Sounds like they might have some sort of auto system in place that ignores or ditches duplicate I.P addresses like in the ol' days

      Who knows.... only CB knows.... and time will only tell to what will come with them....


      Frank Bruno

      Frank, the only reason they asked for my IP address was so that they
      could see what hits came to that hoplink from that address and then
      see if any of them resulted in affiliate=none showing up. In my case, none
      of them did, though it is possible I was on dialup that day and had a
      different IP.

      I don't think Clickbank tracks sales by IP, though I won't swear to that.

      I guess only they know the answer to that question.
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  • Profile picture of the author Chris Monty
    I hadn't really heard of these issues until very recently. This will make a good blog post tomorrow. I can't wait to see how this will turn out.
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  • Profile picture of the author Stallion
    As
    she stated, 75% of their sales come from affiliates. So why would they
    want to piss them off?

    It doesn't make any sense.
    That makes sense if Clickbank is a standalone business. It is not. Keynetics owns Clickbank. Keynetics owns Kount. And they own some other businesses, run out of the same address listed for Clickbank.

    Keynetics goal is to make the most money and that may or may not mean the most profit from Clickbank.

    Kount (kount.com) does payment processor fraud software. If I was doing fraud software I'd have to test it right? Since we're in an economic slowdown, you can't test it against past data. So you split test it on Clickbank, which is your live testing ground.

    Makes sense right. You wouldn't sell software you never at least tested right?

    If Clickbank needs help finding the problem with their business, they can take a look at my account. Butchered is the only word to describe it.

    Since they're so damn stupid. Yes, stupid. They've alienated me forever.
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  • Profile picture of the author Peter Soos
    Watching the news...they must be 'jinxed' by the association with the word 'Bank'...The feds will probably bail them out...(pun intended).

    I don't have anything on clickbank as of now but it seems that a LOT of bad stuff goes on there. Not a very warm feeling. Thanks for sharing.
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  • Profile picture of the author GeorgR.
    i posted on some place, they need to make it mandatory for vendors to have code on their thank-you pages so affiliates CAN track real sales.

    There are very FEW vendors which actually povide real sales tracking for their affiliates, some of those in the "reverse phone" niche.

    In other words: Those vendors provide a way for affiliates to use a tracking code (eg from google adwords conversion tracking) and to use this on THEIR (vendor) sales pages - so affiliates get really notified and can track real sales upon completed purchase.

    MOST vendors do not provide such tracking, and this is bad. The stats are THERE (every vendor sees hops and whatever affiliate makes a sale) - HOWEVER, the affiliates need to have access to this also! We are the ones spending big sums on advertising...so what can be better than real tracking??
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    • Profile picture of the author yoshiko
      Clickbank is at it again with my account. Three days without sales when I have been revived with sales for the past one week. Sad. Its a roller coaster ride with them.

      Anyone having the same problems past few days again?
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      • Profile picture of the author GeorgR.
        Originally Posted by yoshiko View Post

        Clickbank is at it again with my account. Three days without sales when I have been revived with sales for the past one week. Sad. Its a roller coaster ride with them.

        Anyone having the same problems past few days again?
        nope...its going great the last few days.
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    • Profile picture of the author Chris Lockwood
      Originally Posted by GeorgR. View Post

      i posted on some place, they need to make it mandatory for vendors to have code on their thank-you pages so affiliates CAN track real sales.
      What code do you propose we vendors use? The code needed would depend on what software was being used to track, and how are we supposed to know that?

      Adwords tracking code is for a specific account. Am I supposed to add hundreds of copies of that to my page?

      If affiliates really want this, why have only 1 or 2 affiliates even brought up this subject with me in 5+ years? I don't think too many of them are aware of the concept.

      Shouldn't Clickbank be doing the tracking? Their system knows when a sale is made and which affiliate made it, so how would putting code on the vendor's page accomplish anything?

      Have you thought this through?
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  • Profile picture of the author LB
    The problem with 90% of the people complaining is that they don't have statistically significant data to make the logical leaps they're making.

    If you're selling 10 items per week, then that is not nearly enough data to come to any sort of conclusion.

    I'm not saying that CB is or isn't anything.

    But when I see posts like, "I made 3 sales last week and now nothing for 6 days..." it's not helping your cause.
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  • Profile picture of the author SteelDanno
    Yeah. With news like this going around. There's got to be some happy competitors (paydotcom, ejunkie, payloadz etc.)
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  • And as they decay the people will leave. Until then just like Adsense they appear to be able to do whatever they want.
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  • Profile picture of the author jobscreation
    So many pages with your clickbank ID, how do you change them at once? manually or using automatic bot?
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  • Profile picture of the author Anomaly1974
    What I take out of this as a potential vendor is that I should not really worry about losing sales as I probably will not. However, I need to allow my affiliates to stay in the loop with me personally if they have any questions or concerns. Together, we should have enough data between the two of us on our reports to see what matches and what does not?

    Does that seem like a viable solution? Maybe vendors could add their own touches to this by working with affiliates. If you had literally thousands of vendors it could be a bit difficult but it seems if you had thousands of vendors, you may have enough cash to print up select excel files sans sensitive data and get someone to run through it for you?

    Just my thoughts for whatever they are worth?
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  • Profile picture of the author tedmauro
    I have been up and down pretty good lately. For a while there were sales every day. Then there were 15 days with zero sales. Then sales 3 days out of 4. Three more days with zero and then a sale and now 4 days with zero.
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  • Profile picture of the author andrewpeacock
    Hi all,
    OK, I've not read all the posts here, but enough's enough in my opinion. Either CB have problems, in which case some decent testing should be able to highlight them, or everyone's mistaken, which should be resolved by some decent testing.

    So, I've written a script which will open a browser at a hoplink (with an merchant ID I've not used in YEARS), redirect as usual to the landing page, click the "buy now" link, and read the affiliate ID that's displayed on CBs order form.

    It'll do that every 5 minutes, and log the results.

    I'll post back every day or two and share the results.

    Andy
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  • Profile picture of the author James Lancaster
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    • Profile picture of the author Paulo
      Originally Posted by James Lancaster View Post

      ...Clickbank actually finished with huge losses last year as far as I know.
      Is that true???

      If it is it´s very interesting...

      They don´t create anything...

      They run a system that doesn´t seem to work right...

      They charge a lot...

      Where is the money going?
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  • Profile picture of the author Andrew Wilkes
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    • Profile picture of the author tedmauro
      Originally Posted by Andrew Wilkes View Post

      I have made great money over the years as a Click Bank Affiliate but lately struggled to get conversions. But that may simply be to do with the much greater level of competition out there.

      Now, this will probably have a few people rolling about the floor laughing, but given the immense income claims that many marketers openly display on their promotion pages for Internet Marketing courses and the poor quality of the service provided to affiliates in terms of conversion tracking etc. I think organized crime may be behind this company. I am only suggesting this as an idea!

      It would explain a lot of things don't you think?
      Interesting theory. I never would have thought of it. I do not think that is the problem however.
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  • Profile picture of the author kkchoon
    Harvey, where are you?
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