As per their commission system, I am supposed to get 150 x $125 = $18,750 but I did not even get 1 cent from them.
When some customer buys the hostgator space, it gets reflected in my commission statement and shows the domain name and the status as inactive for the first 3 - 4 days and thereafter it gets converted to "Active" status. It is active for almost 40 - 45 days and once the second month's payment is made by the customer, the active status gets changed to "Duplicate". According to their system, if they already have a customer and if that customer signs up fresh using my coupon code, I am not eligible to get my commission. That's why they are termed as "Duplicate". I can understand if it is one or two or even 10 or 120. Can all 150 sign ups be "Duplicate" ?
My chat session with them has not yielded any fruitful results. When it comes to queries about affiliate system, they always direct me to send them an email and I get a response from their affiliate manager saying abruptly I am not eligible for this commission without giving any valid reasons.
I felt totally cheated after this and I have stopped promoting hostgator now. I have also advised my known circle to withdraw from hostgator and go to someone else.
Did anyone else face similar problems with Hostgator ? Look forward to receiving your views.