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Help~ how to cancel HyperTracker ?

by imkaren
7 replies
I am really upset now...I tried to cancel HyperTracker membership but they keep charge me monthly!

I sent to support, I deactivate account, but got no response from them! This is so not acceptable!

Is there anyone who ever cancel from HyperTracker with success? Or anyway I can revise my credit card info? I got too many auto-transfer with this card so change card number (report lost first) is the last thing I want to do...

If you are searching for click tracker, DO NOT go for HyperTracker for your own safety...
#cancel #hypertracker
  • Profile picture of the author TheOctavius
    How long did it take them to deactivate your account?
    I'm currently having the same problem.
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  • Profile picture of the author YasirYar
    That's bad news. Can you not cancel your paid subscription from your end?
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  • Profile picture of the author Dennis Gaskill
    I'm not familiar with the company in question, but some companies have a specific procedure you must follow to cancel an account, or a specific way to contact them. Are you following that procedure?

    You can call your credit card company and ask them about stopping payments to them and about chargebacks. I had one hosting company once that I couldn't get to stop billing me, and on the advice of the card issuer I had to close that account. Then I filed a dispute and got part of the money back.
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    Just when you think you've got it all figured out, someone changes the rules.

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  • Profile picture of the author Rbtmarshall
    If you cant get ahold of them, call your credit card company and dispute the charge.

    did you email or credit card statement from previous transactions have a phone number on it?

    have you tried contacting them through here: http://hypertracker.cs.implix.com/Mo...Ticket/visitor
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    • Profile picture of the author Maruelle
      Cancel your subcription or cancel your credit card, you have to file an appeal that you want to cut your subscription. I don't think it will help if you will say your credit card is lost, the bank will charge you for that..
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  • Profile picture of the author rmolina88
    I was able to cancel mine pretty easily. I recall there was an option to cancel your membership.
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  • Profile picture of the author Dan Grossman
    Eek. One of the perils of signing up for something with a website that hasn't been updated in 11 years (literally, there are screenshots of GoTo, which hasn't existed since 2001).
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    Improvely: Built to track, test and optimize your marketing.

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