On a service providing website, should you put a payment button with your prices or?

14 replies
Hi guys quick question, On a service providing website should you put a payment button with your prices on it or should you have contact you for prices and such ?
#button #payment #prices #providing #put #service #website
  • Profile picture of the author Andyhenry
    It depends whether you intend to charge everyone the same price or not.
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    • Profile picture of the author lilphilupt
      Originally Posted by Andyhenry View Post

      It depends whether you intend to charge everyone the same price or not.
      Even if i was, wouldn't that be bad because the competition could spy on your prices ?
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  • Profile picture of the author Andyhenry
    Sounds like you've already decided what your answer should be. Why are you so worried about competition that you can't even tell your customers what your prices are? Is your service that commoditized that people only buy because of price?
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    • Profile picture of the author lilphilupt
      Originally Posted by Andyhenry View Post

      Sounds like you've already decided what your answer should be. Why are you so worried about competition that you can't even tell your customers what your prices are? Is your service that commoditized that people only buy because of price?
      I haven't made my choice yet but that was just something i had on my mind.
      The service is content writing, i will be charging people the same basically but i don't know if i should just have the payment buttons on my site or if i should have clients send me a email and such...
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      • Profile picture of the author Andyhenry
        Originally Posted by lilphilupt View Post

        I haven't made my choice yet but that was just something i had on my mind.
        The service is content writing, i will be charging people the same basically but i don't know if i should just have the payment buttons on my site or if i should have clients send me a email and such...
        It depends if you're charging for a fixed deliverable or (for example) a certain amount per word.

        If you're offering 500 word articles for $10, 50 page ebooks for $500 - then you could just state that and have buy buttons.

        If you're offering per word - then you can state that, but wouldn't have a buy button because you don't know how many words they want.

        Why don't you just try something and see what the response is - nothing beats testing for yourself.

        The price and how you take payment will be much less of an issue than whether you can get the clients to find you and trust you in the first place.

        I think you're over-analysing something which is not a problem for you right now and you'd be better off just putting your prices and spending your time trying to attract customers instead of thinking so much about this particular element.
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        • Profile picture of the author lilphilupt
          Originally Posted by Andyhenry View Post

          It depends if you're charging for a fixed deliverable or (for example) a certain amount per word.

          If you're offering 500 word articles for $10, 50 page ebooks for $500 - then you could just state that and have buy buttons.

          If you're offering per word - then you can state that, but wouldn't have a buy button because you don't know how many words they want.

          Why don't you just try something and see what the response is - nothing beats testing for yourself.

          The price and how you take payment will be much less of an issue than whether you can get the clients to find you and trust you in the first place.

          I think you're over-analysing something which is not a problem for you right now and you'd be better off just putting your prices and spending your time trying to attract customers instead of thinking so much about this particular element.
          Thanks buddy i appreciate it. Thinking about it now i was over-analyzing this situation, i didn't want to make a mistake and that alone caused a little anxiety lol.
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  • Profile picture of the author DaveWarrior
    Depends on the price and how you plan to differentiate. I can give you a good example. There are 2 gyms on my block. One of them is very low priced (not a bad gym actually) and they constantly are telling people their price because they want tons of sign-ups. The other gym is super high-end and a luxury brand. They won't tell you their price unless you go in and take a tour because they do not want to attach a price to their luxury brand.

    One company markets price, other markets luxury brand. You have to decide which you want to do.

    Also I sell services myself and they are somewhat expensive. Only time I have thought about posting prices is to get cheapos to stop calling me.
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  • Profile picture of the author Catchy22
    Generally speaking, post your prices. The question that you should always ask yourself is, if YOU were looking for that service and came across your website, what would YOU prefer and at what prices? Always look at things from the clients POV.
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    • Profile picture of the author DaveWarrior
      Originally Posted by Catchy22 View Post

      Generally speaking, post your prices. The question that you should always ask yourself is, if YOU were looking for that service and came across your website, what would YOU prefer and at what prices? Always look at things from the clients POV.
      As someone who sells services, I completely disagree with this. Once they call you, they are committed, it is so much EASIER to sell to someone who has taken the time to CALL YOU. I think every single call I've taken either they can't afford me or they want to hire me. They are done shopping once they call me if they can afford me. If you post prices, they will just keep on comparison shopping.
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      • Profile picture of the author Catchy22
        Originally Posted by DaveWarrior View Post

        As someone who sells services, I completely disagree with this. Once they call you, they are committed, it is so much EASIER to sell to someone who has taken the time to CALL YOU. I think every single call I've taken either they can't afford me or they want to hire me. They are done shopping once they call me if they can afford me. If you post prices, they will just keep on comparison shopping.
        Well you can disagree with me all you want, I have over 10 years of selling products online from selling Hosting and Design services to setting up hundreds of clients sites and making many people very successful.

        How do you feel when you walk into a business and nothing is priced? Sure those that DO call you might be committed but how many are you losing? What's your turn around on traffic to sales? A lot of this depends on what you are selling and your competition but generally speaking, anyone shopping online (price depending) is not going to have the patience to be making phone calls to some salesman. Your site should sell its product, and if it's not doing that then something's wrong with it. By the time your prospective client knows exactly what you are offering and is sure of your professional service then your price should reflect that and that is what sells.
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        • Profile picture of the author DaveWarrior
          Originally Posted by Catchy22 View Post

          Well you can disagree with me all you want, I have over 10 years of selling products online from selling Hosting and Design services to setting up hundreds of clients sites and making many people very successful.

          How do you feel when you walk into a business and nothing is priced? Sure those that DO call you might be committed but how many are you losing? What's your turn around on traffic to sales? A lot of this depends on what you are selling and your competition but generally speaking, anyone shopping online (price depending) is not going to have the patience to be making phone calls to some salesman. Your site should sell its product, and if it's not doing that then something's wrong with it. By the time your prospective client knows exactly what you are offering and is sure of your professional service then your price should reflect that and that is what sells.
          Hosting is totally different - I would post price for that. Design - high end designers would not post prices.

          I prefer not to work with comparison price shoppers myself as they make for bad clients, don't give repeat business, etc. It's really the basics of negotiation here. You are negotiating time for money and the first rule of negotiating is you don't reveal your price first.

          My site already does sell my services, that's why I said they are committed when they call.

          It looks like you are selling commodity services to me. We are not talking about the same thing it appears.
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  • Profile picture of the author Catchy22
    Being that I am a web host and designer I'm fairly experienced in all areas of eCommerce. I won't argue it with you though.
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  • Profile picture of the author Gambino
    It seems pretty pointless to have your customers email you before they even know the price. You'd probably lose a bunch of customers.
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    • Profile picture of the author lilphilupt
      Thanks for the replies guys
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