Being blocked by hotmail/live/MSN

6 replies
Ok, so recently I have discovered that I cannot send messages to hotmail/msn/live email addresses from my GoDaddy business email addresses.

It all started when I gave complimentary upgrades to all members of my first product, to my 2nd product.

To do this, i had to manually add 350 customers into my wordpress membership site (secured by S2 member) - by adding users inside of wordpress and emailing their login details from within the 'Users' option in wordpress.

It now appears that even though i was only sending a logins for complimentary access to product 2, I am now having trouble sending to hotmail/live/msn addresses.

The weird thing is, when someone purchases product 2, they have no problem receiving the automated login details from wordpress.

I have opened a ticket with GoDaddy, as that is what the Microsoft page said to do, but has anyone either had a) experience of this or b) have a work around to get past this?

It is quite important as when I receive an enquiry from a customer through my domain names email address, I cannot even reply to them

Any help appreciated!
#blocked #hotmail or live or msn

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