Word has it...
...one of the next biggest trends in marketing your business will be word of mouth marketing.
Not only do you want to delight your customers but ideally you want to completely satisfy your customers emotions too.
Never forget people are emotional creatures, every time we read, see, or hear something we respond emotionally to the signals given to us. And in today's rapidly evolving digital marketplace, it's extremely important to recognize each customers desires, wants and needs and to respond to these emotions giving the customer exactly the kind of service they ideally want to receive.
When we combine the perfect combination, looking after each and every single customer on their own individual terms, virally, verbally they willingly recommend our business to other people. Just the way it should be. Naturally.
What about you? Agree? Disagree?
How do you see word of mouth marketing evolving in the future?
And what changes / challenges / opportunities do you think this will present to the Internet marketing industry as a whole?
Answers on a postcard please below...