Try Getting Into you Clickbank Account And Read The New Policy

52 replies
There had to have been something going on, but I guess this is as close to admitting it as they are going to get. They just now stuck up a new policy that you have to agree with to use them now.
#account #clickbank #policy #read
  • Profile picture of the author Jeremy Kelsall
    Bryan,

    Anything stick out in the new contract?
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    • Profile picture of the author Bryan Zimmerman
      well, I'm no lawyer but the third line states something to the effect of "you will not mess with the tracking of commissions etc, etc" I find it funny that that is right at the beginning.

      It's pretty long as you could imagine, but the way they have been inconsistent with tracking shit lately, it won't suprise me if thats what they wind up saying the problem has been.
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      • Profile picture of the author Chris Lockwood
        Originally Posted by Bryan Zimmerman View Post

        well, I'm no lawyer but the third line states something to the effect of "you will not mess with the tracking of commissions etc, etc"
        That's been in there as long as I've known about CB.

        I find it irritating when companies change TOS without bothering to point out what the changes are. It would be easier to comply if we knew that. I think that causes most people to just ignore the whole page full of legalese.
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        • Profile picture of the author Bryan Zimmerman
          Originally Posted by Chris Lockwood View Post

          That's been in there as long as I've known about CB.

          I find it irritating when companies change TOS without bothering to point out what the changes are. It would be easier to comply if we knew that. I think that causes most people to just ignore the whole page full of legalese.
          I never noticed it before, but then again I did not read the original all the way down the page,

          I just found it funny that it was basically the first thing that was on the new one. I know they have gotten 500 emails with links to some of the threads on here that have gone from cookie stuffing, to tracking issues to etc, etc, etc.

          lol, I see your in Central Florida. Oviedo, W.Springs?
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  • Profile picture of the author Frank Bruno
    Yep just tryed to login to CB and they threw the new TOS up.

    I'm sure this is based on some of the tracking ruckus and cookie stuffing going on.

    Frank Bruno
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  • Profile picture of the author Ron Douglas
    I'm embarassed to admit that I never read the old TOS. I'm not sure what's been added or changed.
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  • Profile picture of the author Sylvia Meier
    Well there goes anyone selling sites with products listed as vendors on CB because
    they no longer allow you to transfer ownership of site.

    And that basically you agree to anything new they put in place from here on out

    You can no longer as an affilaite add bonuses to the offers to get people to buy through your link

    And you cannot talk about this new agreement or anything in it!

    Plus a whole lotta other stuff, well guess what, goodbye clickbank.
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    • Profile picture of the author garyv
      Originally Posted by Sylvia Rolfe View Post

      Well there goes anyone selling sites with products listed as vendors on CB because
      they no longer allow you to transfer ownership of site.

      And that basically you agree to anything new they put in place from here on out

      You can no longer as an affilaite add bonuses to the offers to get people to buy through your link

      And you cannot talk about this new agreement or anything in it!

      Plus a whole lotta other stuff, well guess what, goodbye clickbank.
      Wow - I must have skimmed over it too fast - you mean they no longer allow you to transfer accounts? This is huge for some site flippers. I've sold 1 site w/ clickbank on it, and was getting ready to kick it into full steam after watching a clickbank site go for 30k after being online for only 2 months. - Oh well.
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      • Profile picture of the author Sylvia Meier
        Originally Posted by garyv View Post

        Wow - I must have skimmed over it too fast - you mean they no longer allow you to transfer accounts? This is huge for some site flippers. I've sold 1 site w/ clickbank on it, and was getting ready to kick it into full steam after watching a clickbank site go for 30k after being online for only 2 months. - Oh well.
        Yep you cannot transfer rights or ownership...so that kills a bunch of peeps business.

        Essentially, it may as well have said we can screw you over and change this contract without you reagreeing...one of the lines made it come across like you are pretty much signing and agreeing to a blank paper and they can fill it in and change it as they see fit.
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        • Profile picture of the author Ron Douglas
          Originally Posted by Sylvia Rolfe View Post

          Yep you cannot transfer rights or ownership...so that kills a bunch of peeps business.

          Essentially, it may as well have said we can screw you over and change this contract without you reagreeing...one of the lines made it come across like you are pretty much signing and agreeing to a blank paper and they can fill it in and change it as they see fit.
          How do they enforce that. Does that mean you can't change the payee and account name?

          What if you sell your entire business?
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          • Profile picture of the author Floyd Fisher
            Originally Posted by Ron Douglas View Post

            How do they enforce that. Does that mean you can't change the payee and account name?

            What if you sell your entire business?
            The new owner would have to open up a new clickbank account.

            Could be interesting.
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        • Profile picture of the author Harvey Segal
          Originally Posted by Sylvia Rolfe View Post

          You can no longer as an affilaite add bonuses to the offers to get people to buy through your link
          Sylvia,

          Can you say where you see this please.

          Would it be this ?

          "You will not offer, suggest or imply the availability of any rebates, coupons, tickets, vouchers
          or similar incentives to induce or encourage the purchase of a Product"


          Thanks
          Harvey
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          • Profile picture of the author trippmarxx
            Originally Posted by Harvey.Segal View Post

            Sylvia,

            Can you say where you see this please.

            Would it be this ?

            "You will not offer, suggest or imply the availability of any rebates, coupons, tickets, vouchers
            or similar incentives to induce or encourage the purchase of a Product"


            Thanks
            Harvey
            I would assume that "bonuses" would fall into that category, as it is an incentive to purchase through one person over another.

            Also, I still don't believe they can really enforce the buying/selling of a site. Just like Ron mentioned above, if I wanted to sell off an entire business, I'm sure that they can just change the payee information and be done with it.

            Some of these new rules are weak, but honestly, if the affiliate tracking gets better, than so be it. To me, that's my biggest battle with CB, and always has been.
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          • Profile picture of the author Steven Wagenheim
            Originally Posted by Harvey.Segal View Post

            Sylvia,

            Can you say where you see this please.

            Would it be this ?

            "You will not offer, suggest or imply the availability of any rebates, coupons, tickets, vouchers
            or similar incentives to induce or encourage the purchase of a Product"


            Thanks
            Harvey
            Harvey, that's always been there. It's nothing new.

            The changes are marked here:

            https://www.clickbank.com/account/news.htm#2009-03-10
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            • Profile picture of the author Harvey Segal
              Originally Posted by Steven Wagenheim View Post

              Harvey, that's always been there. It's nothing new.
              Yes I know.

              I just wanted to check that that is what Sylvia was referring to.

              If so then it does not mean that affiliates cannot offer bonuses

              Harvey
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            • Profile picture of the author Stallion
              Originally Posted by Steven Wagenheim View Post

              Harvey, that's always been there. It's nothing new.

              The changes are marked here:

              https://www.clickbank.com/account/news.htm#2009-03-10
              I was just looking through it.

              Old TOS

              You agree to make no such promotions promising customers rebates, coupons, tickets, or vouchers in connection with their ClickBank purchase.

              New TOS

              You will not offer, suggest or imply the availability of any rebates, coupons, tickets, vouchers or similar incentives to induce or encourage the purchase of a Product.

              ----

              Not sure what to make of it. It's vague.
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              • Profile picture of the author garyv
                Originally Posted by Stallion View Post

                I was just looking through it.

                Old TOS

                You agree to make no such promotions promising customers rebates, coupons, tickets, or vouchers in connection with their ClickBank purchase.

                New TOS

                You will not offer, suggest or imply the availability of any rebates, coupons, tickets, vouchers or similar incentives to induce or encourage the purchase of a Product.

                ----

                Not sure what to make of it. It's vague.
                I'm wondering if this has anything to do with a practice I've seen used w/ adwords. The adwords will say something like "get CBProduct for 20% off here" - and then the link just goes to the merchant page without any real discount.
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          • Profile picture of the author Sylvia Meier
            Originally Posted by Harvey.Segal View Post

            Sylvia,

            Can you say where you see this please.

            Would it be this ?

            "You will not offer, suggest or imply the availability of any rebates, coupons, tickets, vouchers
            or similar incentives to induce or encourage the purchase of a Product"


            Thanks
            Harvey
            Yes, Harvey that was the one I was talking about. Bonuses would be an incentive to purchase a product.

            In regards to the transfer thing "ClickBank hereby grants to You a non-exclusive, revocable, non-transferrable right and license, without right to sublicense" which would mean you would not be able to transfer the CB product/account.

            Either way, I won't agree to such terms so I will be cancelling my accounts.

            Sylvia
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    • Profile picture of the author Nutrifitness
      Originally Posted by Sylvia Rolfe View Post

      Well there goes anyone selling sites with products listed as vendors on CB because
      they no longer allow you to transfer ownership of site.

      .
      hi
      Do you mean I cannot sell one of my sites that has a clickbank product for sale?
      As a matter of fact I do have a product on CB that I was thinking of selling exclusive rights to cuz I just don't have the time for it and I have ignored it totally since my other cb products have taken over my whole direction..
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    • Profile picture of the author Ron Douglas
      Originally Posted by Sylvia Rolfe View Post

      You can no longer as an affilaite add bonuses to the offers to get people to buy through your link
      Don't underestimate how much this point sucks as well.
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    • Profile picture of the author Joshua N. Rabon
      Originally Posted by Sylvia Rolfe View Post

      You can no longer as an affilaite add bonuses to the offers to get people to buy through your link
      That's incredibly foolish of them. Amazing that they would come up with such a rule.
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    • Profile picture of the author valerieSONORA
      Originally Posted by Sylvia Rolfe View Post

      Well there goes anyone selling sites with products listed as vendors on CB because
      they no longer allow you to transfer ownership of site.

      And that basically you agree to anything new they put in place from here on out

      You can no longer as an affilaite add bonuses to the offers to get people to buy through your link

      And you cannot talk about this new agreement or anything in it!

      Plus a whole lotta other stuff, well guess what, goodbye clickbank.
      Huh? You can't talk about the new agreement?? Did it really say that?? That's crazy.

      Well I have already said goodbye to Clickbank several months ago. What makes me mad is I lost all the commissions I worked my hiney off to make. All that writing and promoting for nothing. Cause of their rule that so many purchases have to made by Visa and so many by Mastercard and Paypal doesn't count. So if everyone buys via paypal you get nothing. Their rules could have changed since I said adios to clickbank, don't know, don't care.

      Then if you're account is inactive they start taking away your commissions bit by bit until there's nothing left.

      All that work for nothing is what gets me. But instead of throwing more good work after bad, I just washed my hands of it and moved on.
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  • Profile picture of the author BizBooks
    that will really hurt clickbank.

    question is, who is the next big one that everyone will flock to?

    PDC? Paypal wrapper... so I don't think that you could transfer recurring payments for a membership site....

    Plimus?

    Another one...?
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  • Profile picture of the author valerieSONORA
    One more thing. I had almost $100 in my account but I was not eligible to get my commissions I worked hard for.

    Now my account is down to 40 something because they keep deducting $5 for an inactive acct.

    That's what makes me mad and made me decide to leave CB.

    No, make that 30 something now.
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    • Profile picture of the author Bryan Zimmerman
      I think this is nothing more than a deversion from what the real problem was. They're throwing all this B.S. thats in legal terms to keep the heat off of not being able to track sales worth a damn.

      If there wasn't 5000 emails all including a link to one of 50 threads about people getting pissed about tracking, I don't think we would have seen this "new" set of rules.
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      • Profile picture of the author Kay King
        Valerie -

        Close the account and they will pay you. If it gets under $10, they keep it.

        kay
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      • Profile picture of the author Steven Wagenheim
        Try Getting Into you Clickbank Account And Read The New Policy
        Try getting through to them on the phone.

        All circuits are busy.

        I have a feeling this has caused quite a stir in the Clickbank community of
        vendors and affiliates.

        Oh to be in Paris when the spring comes.
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      • Profile picture of the author iron1
        Originally Posted by Bryan Zimmerman View Post

        I think this is nothing more than a deversion from what the real problem was. They're throwing all this B.S. thats in legal terms to keep the heat off of not being able to track sales worth a damn.

        If there wasn't 5000 emails all including a link to one of 50 threads about people getting pissed about tracking, I don't think we would have seen this "new" set of rules.
        I agree, but you'll never hear that admitted by CB. That's exactly what I thought when it popped up on my screen.
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        • Profile picture of the author Stallion
          Originally Posted by iron1 View Post

          I agree, but you'll never hear that admitted by CB. That's exactly what I thought when it popped up on my screen.
          And that's the reason I'm reluctant to agree to it.
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        • Profile picture of the author Harvey Segal
          Originally Posted by Sylvia Rolfe View Post

          Yes, Harvey that was the one I was talking about. Bonuses would be an incentive to purchase a product.
          Actually no.

          We got ClickBank to clarify this over 2 years ago
          and I reported on it in my newsletter (section 4)

          ClickBankSuccessForum.com :: View topic - Commission loss and bonus products


          Harvey
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          • Profile picture of the author Stallion
            Originally Posted by Harvey.Segal View Post

            Actually no.

            We got ClickBank to clarify this over 2 years ago
            and I reported on it in my newsletter (section 4)

            ClickBankSuccessForum.com :: View topic - Commission loss and bonus products


            Harvey
            You do realize that the terms of service are different and worded differently than 2 years ago. In fact I quoted above the differences with the new and old terms.
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            • Profile picture of the author Black Hat Cat
              Banned
              Originally Posted by Stallion View Post

              You do realize that the terms of service are different and worded differently than 2 years ago. In fact I quoted above the differences with the new and old terms.
              Though some words are different, the TOS in question says the same thing it did two years ago.

              I would assume that "bonuses" would fall into that category, as it is an incentive to purchase through one person over another.
              But it isn't a SIMILAR incentive. A similar incentive would involve cash, which is clearly what they are talking about here.

              Edit: I see that someone has already confirmed this.
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  • Profile picture of the author valerieSONORA
    Wow Kay I wish I knew that before I would have closed it when I had close to $100 in it.
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  • Profile picture of the author Dennis Becker
    I must be blind, but I copied the entire TOS into notepad, and did a search for "transfer" to see where it says you can't transfer a site or account, and it's just not there as far as I can see. And the link Steven gave doesn't mention anything about that either.

    I just purchased a site that included a Clickbank account, in fact, and contacted CB before doing so to make sure it was OK, and they had no problem with it, and even told me exactly what I had to do. Granted that was before the date of March 10th on that change, but not much before.
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    • Profile picture of the author garyv
      Originally Posted by Dennis Becker View Post

      I must be blind, but I copied the entire TOS into notepad, and did a search for "transfer" to see where it says you can't transfer a site or account, and it's just not there as far as I can see. And the link Steven gave doesn't mention anything about that either.

      I just purchased a site that included a Clickbank account, in fact, and contacted CB before doing so to make sure it was OK, and they had no problem with it, and even told me exactly what I had to do. Granted that was before the date of March 10th on that change, but not much before.
      Hmm - I hope you're right Dennis. I'll have to take a relook at the TOS later. It would seem crazy not to allow it.
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    • Profile picture of the author Kay King
      My impression was that it has nothing to do with sites. You could sell a site with CB on it and as long as the new owner has a CB account he can add his links.

      I thought it meant you cannot transfer YOUR CB account to another person - which would make sense to me.

      I didn't find the specifics on cookies - anyone seen it? Curious if that has changed as I see the term "cookies of limited duration" mentioned in the new terms but haven't found reference to length of that "duration". As I recall, that info was a bit hard to find previously, too.

      kay
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      • Profile picture of the author garyv
        Originally Posted by Kay King View Post

        My impression was that it has nothing to do with sites. You could sell a site with CB on it and as long as the new owner has a CB account he can add his links.

        I thought it meant you cannot transfer YOUR CB account to another person - which would make sense to me.

        I didn't find the specifics on cookies - anyone seen it? Curious if that has changed as I see the term "cookies of limited duration" mentioned in the new terms but haven't found reference to length of that "duration". As I recall, that info was a bit hard to find previously, too.

        kay
        That would be bad - many merchants do site flipping as well, which means that they have to transfer the clickbank account that goes with it. Otherwise they lose all of the affiliates that have been promoting it. That's what makes these sites worth so much. I've seen a 2 month old clickbank merchant site go for $30,000 simply because it had attracted so many affiliates to sell it. If this site couldn't transfer it's clickbank account, then it would be worth maybe $2k at most.
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  • Profile picture of the author Tony Vercetti
    Well it sucks that they dont allow bonuses to be added anymore when promoting a product, not a very smart move on their part really, I think it will result in a lot less sales for them when many affiliates move over to other networks to promote products.
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    • Profile picture of the author Harvey Segal
      Originally Posted by Tony Vercetti View Post

      Well it sucks that they dont allow bonuses to be added anymore when promoting a product
      I don't think that is true - as per my previous post

      Harvey
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  • Profile picture of the author Johnathan
    Clickbank Main Policy Notes:

    After reading through the agreement, this is basically what I got from it (correct me if I am mistaken on any point, thanks!):

    1. You will not use incentives of any kind to make a sale ("rebates, coupons, tickets, vouchers or similar incentives to induce or encourage the purchase of a Product")
    2. You need to provide 'accurate' contact info (respond within 1 business day)
    3. Don't spam, or send any kind of misleading e-mails -- nor spawn "new" popup windows (4e).
    4. They can 'freeze' your account and seize funds if they suspect anything fishy (#5)
    5. If you submit any ideas to them (i.e., on how they run their site, etc) -- they can use pretty much the ideas as there own if they wish (#7) -- basically they say that anything submitted is *not* confidential, unless you follow legal procedures to 'make' it confidential.



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    • Profile picture of the author tessmac9708
      Having just spoken to Clickbank on the phone, they have said that bonuses can be offered as long as they are not cash incentive style bonuses.

      So in reality nothing has changed from this perspective.

      Hope this helps everyone.

      Graham
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      • Profile picture of the author Michael Lee
        Originally Posted by tessmac9708 View Post

        Having just spoken to Clickbank on the phone, they have said that bonuses can be offered as long as they are not cash incentive style bonuses.

        So in reality nothing has changed from this perspective.

        Hope this helps everyone.

        Graham

        Cash incentives cannot be given to prospects to encourage them to buy, right?

        But we (as vendors) can give cash bonus commissions to affiliates (in addition to their CB commissions, right?) Just want to make sure.

        Thanks,
        Mike
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      • Profile picture of the author easybiztools
        Originally Posted by tessmac9708 View Post

        Having just spoken to Clickbank on the phone, they have said that bonuses can be offered as long as they are not cash incentive style bonuses.

        So in reality nothing has changed from this perspective.

        Hope this helps everyone.

        Graham
        I can verify that is correct. Just received an email from ClickBank Security that says the same thing.

        Quote:
        "The issue is more around offering CASH bonuses or rebates as many people call them."

        ClickBank affiliates can still offer bonuses to their subscribers but they (the affiliates) must make it clear that the bonuses are from them (not the vendor) and their (affiliate) contact details are provided.


        Best wishes,
        Adrian
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    • Profile picture of the author Chris Lockwood
      Originally Posted by Johnathan View Post

      Clickbank Main Policy Notes:

      After reading through the agreement, this is basically what I got from it (correct me if I am mistaken on any point, thanks!):

      1. You will not use incentives of any kind to make a sale ("rebates, coupons, tickets, vouchers or similar incentives to induce or encourage the purchase of a Product")
      2. You need to provide 'accurate' contact info (respond within 1 business day)
      3. Don't spam, or send any kind of misleading e-mails -- nor spawn "new" popup windows (4e).
      4. They can 'freeze' your account and seize funds if they suspect anything fishy (#5)
      5. If you submit any ideas to them (i.e., on how they run their site, etc) -- they can use pretty much the ideas as there own if they wish (#7) -- basically they say that anything submitted is *not* confidential, unless you follow legal procedures to 'make' it confidential.
      None of those are new.
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  • Profile picture of the author Franck Silvestre
    I read it, but is there anything new beside this "not really obvious transfer thing"?

    They should have say something about cookies
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    • Profile picture of the author Nevada Gal
      There is no way that the internet is going to remain static .... if you can't take the changes then don't even bother playing. There is lots of room for making money - think outside of the Clickbank box. Actually, use CB to set up your own products and get affiliates to sell your product. They are a great affiliate management program that you can use without all the hassle.

      As a side-note I just did a flip in the 4-figure range with a CB product. Well, if CB won't allow the transfer then she'll just have to set up a new account.

      IM is not for the squeamish or faint of heart, eh?
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  • Profile picture of the author samstephens
    Hi all,

    I just got clarification on the Clickbank TOS from Clickbank themselves:

    GuardHQ - Digital Sales Security for Internet Businesses Blog Archive Clarification on Clickbank’s New TOS

    Basically nothing has changed with the bonuses, and you CAN transfer accounts to new owners, and they've removed the fee.

    So in regards to account transfers, you're actually better off under the new TOS.

    cheers
    Sam
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  • Profile picture of the author mmurtha
    Hey Michael and Tim,

    Actually, I think you both got it quite wrong.

    Quote:
    Originally Posted by Michael Mayo
    Ron, The only thing that has changed is It now says that you a required
    to go in and forward all the money that you earn via CB to my account at
    Paypal!

    Have a Great Day!
    Michael


    Originally Posted by Tim_Carter
    Lol - damn Clickbank anyway.
    That was supposed to be my paypal account!
    It was supposed to go to my PP account, not yours! :p
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  • Profile picture of the author Janet Sawyer
    Well, at least it should get rid of those virtual sales agents asking you to click cancel to stay on the page.

    I wonder if it was those things that brought all the recent tracking problems. Just sort of thinking out loud.
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  • Profile picture of the author Stallion
    Though some words are different, the TOS in question says the same thing it did two years ago.
    No it doesn't. It adds in a vague statement at the end of the sentence.
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