What does a "No Questions Asked Guarantee" mean?

I've had an incident where the card company sided with the seller and I had to just take the loss.
But I will never purchase from that seller ever again.

It doesn't matter if he watched the video in the sales letter or not. That happens all the time. Lots of people don't read the entire letter either...they skim.

No questions asked is no questions asked.

Had he watched the video, he likely wouldn't have bought. So that's 1 less sale for the vendor. Same outcome as if the vendor honors the refund policy as stated in their advertisement.

Mike, Yep. And you never know which is which from the slanted and often fabricated angles that get posted publicly.

I've decided I'm done with the spoiled, vengeful, obnoxious children on both sides of that fence. They're a small minority, but they're loud, and they're starting to get modsmacked in increasingly unpleasant ways.

Yet another warning for the folks in the WSO courses and WSO sellers' private groups: Think very carefully about the advice you take from your "mentors" and "partners." It's getting people banned, and the pace is accelerating.

The same goes for the buyers who think the appropriate way to get things done is to throw public fits and try to extort sellers.


Paul

You wouldn't want the WSO owner to go behind your back telling other WSO owners or people things about you, where you can't defend yourself.


Yes so many times, MULTIPLE people will ask questions answered in the sales letter and/or in the FAQ right underneath!

I have tried a paypal dispute before but it automatically got closed because it is an digital item.

Not necessarily. Some sellers (including many who make a lot of money) have inflated, but very fragile, egos and take it very personally when someone dares request a refund.


@Paul - "modsmacked" - definitely one of your best neologisms ever!!

Having been in business offline and online for over 25 years no questions asked means here is your money and I do not care why you want it back.

Thankfully this does not happen very often for quality product and services. If the product is inferior, and is getting a lot of refund requests, sometimes that is the only way to get the seller to pull it off the market.

Jamie, You're not covered by the forum.

If someone refuses to honor a posted refund policy, we will ban them until they do. However, the forum does not handle any of the money in transactions between members, and has no ability to effect a refund directly.

Please also note that it is not all that uncommon for people to claim they ordered when they didn't, and demand a refund publicly. There are various reasons someone might do this. An attempt to extort something from the seller, bashing the competition, personal grudge... Probably others.

If you report someone for failing to honor a posted refund policy, expect the mods to ask you for proof that you actually paid for the product. And don't take it personally. It's not us being nosy. It's us recognizing that random strangers sometimes lie.

And, sometimes, it's us asking for evidence we already believe exists, in order to take action against a seller who claims the person leaving a bad review never actually bought the product. That is not common, but we get it occasionally, in attempts to get negative comments removed.

If we are convinced they're lying, it doesn't end well for the seller.


Paul