Email list not making money?

24 replies
I have an email list of about 6,000 emails and it makes zero money because I'm not sure what to do with it.

The one time I sent an affiliate product offer I made $200, but I also received a few complaints.

I've been blogging for about four years, so I think some people were crying that they didn't like this "new" sales thing - whatever. I think I can do without those kind of readers anyway, but I'm not sure how to make money with this list.

Is it as simple as sending periodic affiliate products? I add tremendous value for readers, most stuff on my site is free with the exception of a couple ebooks.

But I'm not comfortable having ad revenue be my primary source of income.

I only make several hundred dollars a month from my blog and at this point it just doesn't seem worth it to continue the project if I can't increase revenue.

Thanks!
#email #list #making #money
  • Profile picture of the author Bio Emma
    I think the first thing that needs to be addressed is this question: how did you build your list of about 6,000 e-mails?

    Did you build it yourself? If so, did you tell your subscribers up front that they could expect to receive affiliate offers?

    I see you say you "add tremendous value" -- but is this on your site, or on your list?

    In short, your site needs to be the 'vehicle' that adds the subscribers to your list. You need to make sure you add that 'tremendous value' to your subscribers, if you are not already doing so.

    To wrap things up: I am going to assume that you built this list yourself (and did not purchase it, or some other method of procuring it that rendered it all but useless). After assuming that much, I will offer you the advice that if your subscribers were not provided the information upfront that, along with 'tremendous value,' they would be receiving affiliate offers, then I am afraid it might take a lot of work to build the list back into a profitable (and non-stressful) venture.

    You need to build expectations and understandings from the very first 'welcome e-mail.' If you missed the opportunity, I am afraid you may have a list of 6,000 disenchanted subscribers.


    Originally Posted by paul078 View Post

    I have an email list of about 6,000 emails and it makes zero money because I'm not sure what to do with it.

    The one time I sent an affiliate product offer I made $200, but I also received a few complaints.

    I've been blogging for about four years, so I think some people were crying that they didn't like this "new" sales thing - whatever. I think I can do without those kind of readers anyway, but I'm not sure how to make money with this list.

    Is it as simple as sending periodic affiliate products? I add tremendous value for readers, most stuff on my site is free with the exception of a couple ebooks.

    But I'm not comfortable having ad revenue be my primary source of income.

    I only make several hundred dollars a month from my blog and at this point it just doesn't seem worth it to continue the project if I can't increase revenue.

    Thanks!
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  • Profile picture of the author cowboyrob
    Is this a list you send to frequently? As in once every other day, or at least once/week? Step 1 would be to make sure your audience recognizes you as a consistent & pleasant presence in their inbox. That does not mean a consistent selling presence.

    What would you, as a reader in your niche on your list, like to see in your inbox each day? Send them that first, then go for the sale.
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    • Important question - what is your relationship with subscribers ?
      Do you send them valuable content or just ads ?
      You have to keep the righ proportion - let`s say send 7-10 informative messages , after that you can send 1 sales message , then repeat the cycle .
      Otherwise you will "burn" the list .
      This is what I do :
      - subscribe to interesting newsletter
      - after few messages I decide if I stay or unsubscribe
      - if its something really good , unique and for amazing price - I buy something

      And this what some marketers do to their list:
      1st ,2nd , 3rd post - interesting and informative

      4th,5th,6th sales, sales , sales - what I do ?
      Click unsubscribe
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      • Profile picture of the author E. Brian Rose
        Originally Posted by smallbusinesstoolkit View Post


        And this what some marketers do to their list:
        1st ,2nd , 3rd post - interesting and informative

        4th,5th,6th sales, sales , sales - what I do ?
        Click unsubscribe
        The key part of what he said is, "what I do". That might be what he does, but that doesn't always mean that's what everybody else does. As marketers, we can't rely on suggestions from forum posts alone. You have to test your list by sending different emails to different segments. You may find that sending only sales copy is the most profitable way to go.

        It very much depends on the premise of the list. If your list consists of a bunch of shoppers looking for the best prices on jewelry, then it would behoove of you to send out links to some good priced jewelry. If the list was built from people that just wanted to get their hands on a free ebook or software, then some extensive testing is in order.

        Bottom line is... don't rely on what other people say will work for your list, especially when they don't know the details. There is no set formula as to what you can send and when you can send it. Each list and each marketer is unique. You are going to have to find what works best yourself and you do this by split testing.
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        • Profile picture of the author TGOA
          Originally Posted by E. Brian Rose View Post

          As marketers, we can't rely on suggestions from forum posts alone. You have to test your list by sending different emails to different segments. You may find that sending only sales copy is the most profitable way to go.

          .... You are going to have to find what works best yourself and you do this by split testing.
          Honestly I couldn't agree more...testing is always the way to go...if you have a list of 6000 and you're committed to making money from your list you may just need to churn your list...send relevent offers...buy solos and build a BUYERS LIST...totally different audience the what you have...at least that how it sounds
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  • Profile picture of the author Bluestarace
    Did you actually send the affiliate offer in the first email itself? If yes, then that's probably why you received the complains because they are not used to being sold to by you.

    Also, along with emails with the affiliate offers, you need to send them emails with nothing but helpful information and tips that they can use.

    People don't like to be constantly sold to.
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  • Profile picture of the author Walter Parrish
    Originally Posted by paul078 View Post

    I have an email list of about 6,000 emails and it makes zero money because I'm not sure what to do with it.

    The one time I sent an affiliate product offer I made $200, but I also received a few complaints.

    I've been blogging for about four years, so I think some people were crying that they didn't like this "new" sales thing - whatever. I think I can do without those kind of readers anyway, but I'm not sure how to make money with this list.

    Is it as simple as sending periodic affiliate products? I add tremendous value for readers, most stuff on my site is free with the exception of a couple ebooks.

    But I'm not comfortable having ad revenue be my primary source of income.

    I only make several hundred dollars a month from my blog and at this point it just doesn't seem worth it to continue the project if I can't increase revenue.

    Thanks!
    I don't know if you charge folks to be on your list, but if you don't you have to make money to pay for the service you provide.

    That said get the stat on how many complained if the number is low well shucks even if it's not tell them how to unsubscribe. if they truly don't like ads maybe you could setup the same list but charge them a monthly for it.
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  • Profile picture of the author Justin Spencer
    Originally Posted by paul078 View Post


    Is it as simple as sending periodic affiliate products?
    Paul,

    If you're list is not already conditioned to have certain expectations then it will be tough, but not impossible to make your list a huge asset.

    Normally, when you are building a list-based asset of interested peeps, you want to do all of the heavy lifting before you even give the the opportunity to join and hear from you.

    Since, it's a different scenario - you're going to have to play your cards different to match a decent outcome.

    Here is what I would suggest you do:

    1) Start sending out 2 - 4 emails a week that contain following criteria sprinkled inside of them:

    a) Relevant material that is the basis for why they signed up in the first place
    b) High value, actionable advice on a specific and/or confrontational topic
    c) Links to free video's you make where you can offer great free content 90% of the vid - and 10% of the vid you can point them in the direct of a paid resource to get more of what you just introduced.
    d) Give them strategies relevant to achieving goals and breaching barriers that they have.

    If their on your list, I'm assuming you know where they are at, what their going through, and perhaps how to get them there.

    Provide them with those tools, and they their eyes and ears will perk up when you mail them.

    -Justin
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  • Profile picture of the author meta-blogger
    i'm also assuming you built the list over time and didn't just buy a bunch of emails.
    depending on how responsive they are to receiving your emails already, i'd either send them good lenght teaser messages with no selling and then redirect them back to your blog - so everytime you send an email you'd get a surge of blog/site visitors, continue from where the email left off and lead up to something for sale in some of these posts - or send good content via email and every so often link to a review of something for sale on your blog - but do most of the selling on your blog not in your email, use email to get them to like/know/trust you. and above all make certain to include a clear notice that they can click the following link to unsubscribe.
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  • Profile picture of the author Randall Magwood
    Show us 3 of the emails that are in your autoresponder.
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  • Profile picture of the author flamewave
    Very Good suggestions in this thread.

    1. Always think about the user experience
    2. Makes sure that your SUBSCRIBERS are getting value for being a subscriber
    3. Use more subtle techniques such as inserting the link in a newsletter rather than a full blown sell page
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  • Profile picture of the author timb98133
    This is hard to answer without knowing the specifics. How did you build your list? How old is your list? Are you sending relevant, informative content along with your sales offer?

    Personally I believe it's best to build a relationship with your list before trying to sell them anything!
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    • Profile picture of the author pdooley
      Hey guys, thanks so much for the replies. Truly awesome.

      Here are some facts:

      1. I built the list 100% myself. I offer a free e-book that answers one specific problem.

      2. Then, I send about 6-8 emails strictly meant to help answer questions to related problems.

      3. My blog is designed with the user in mind. It, first and foremost, helps people solve problems.

      I think many of you are right about setting expectations. I think I've been pegged as the nice guy who provides free advice.

      That's all good, but I want to be able to send an occasional, that is rare, sales pitch. That's it!

      I've never spammed people as the impetus for the blog was pure passion - problem solving, etc.

      Maybe I screwed up by not telling people that I would send an occasional offer? Honestly, I've rarely seen other bloggers do such a thing.
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      • Profile picture of the author pdooley
        And thanks again for the replies. I humbly thank you!
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      • Profile picture of the author JohnMcCabe
        Originally Posted by pdooley View Post

        Hey guys, thanks so much for the replies. Truly awesome.

        Here are some facts:

        1. I built the list 100% myself. I offer a free e-book that answers one specific problem.

        2. Then, I send about 6-8 emails strictly meant to help answer questions to related problems.

        3. My blog is designed with the user in mind. It, first and foremost, helps people solve problems.

        I think many of you are right about setting expectations. I think I've been pegged as the nice guy who provides free advice.

        That's all good, but I want to be able to send an occasional, that is rare, sales pitch. That's it!

        I've never spammed people as the impetus for the blog was pure passion - problem solving, etc.

        Maybe I screwed up by not telling people that I would send an occasional offer? Honestly, I've rarely seen other bloggers do such a thing.
        Paul, you did screw up by not telling people upfront (or at least in the first email) that part of the value you provide is in the form of alerting your subscribers to valuable products and services.

        Notice how I phrased that. Not "sending them offers hoping for a commission"...

        You can likely salvage the situation by telling your subscribers now. Send a broadcast, and add an email to your sequence, explaining that you see part of your responsibility as alerting your subscribers to resources that will advance them towards their goals. Some of those resources are for sale, and on some of them you will earn a referral fee. Make a point of reminding them that the unsubscribe link is in every email, and keep reminding them.

        It sounds counter-intuitive, but it works for me. I think knowing the door is unlocked makes people less likely to try it.
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  • Profile picture of the author Randall Magwood
    You dont want to maintain the income from the blog that you have? Why cant you just scale things up? Throw some traffic from paid sources or something.
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    • Profile picture of the author Skywriter
      One suggestion would be to have separate sections within your mailing clearly headed "Advertisement". This might reduce your response rate slightly, but readers would know that what followed was an advert and they could skim over it if they wanted to.

      Aside from that, though, affiliate advertising doesn't have to be pushy and annoying. You could share details of a resource you have found useful, and include your affiliate link at the end. You could even offer a bonus for anyone buying via your link. This all helps to add value for your readers and shouldn't generate many (or any) complaints.
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  • Profile picture of the author WeavingThoughts
    IMO my experience with list building has been:

    1. Only subscribe people who have purchased from you.

    2. Only use double opt in.

    3. Make sure that the offers get responses else it is just a waste of list space.
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  • Profile picture of the author mosthost
    The funny thing is, people always say 'send valuable info' to your list. Yet I never receive 'valuable info' in email. I get crap.

    So do most people. That's why they complained. They thought your offer was crap.
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  • Profile picture of the author FIERCE IM
    hello,

    you should send to your list some free tips or info, newsletter and add some affiliates links.

    That should be ok. But do not just send them affiliates links you need to alternate, free info like nnewsletter and some affiliates links.

    Hope that helps
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  • Profile picture of the author Sean Erickson
    Which niche is your list in? MMO niche? Then do one thing.

    Create a small report and charge it $1 and sell it to your list. This way, you will be able to filter out potential customers and poodle fluffers Then, market products to this list.

    My 2 cents .
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  • Profile picture of the author jaghananet
    A good rule of thumb is for every ad or selling email blast you should send 3 other helpful information or content. Keep emails to once every few days, not constantly.
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  • Profile picture of the author pdooley
    Quick update - I sent an email to my list announcing that I plan to send paid offers from time to time. I also explained that they could always unsubscribe. Very few negative responses!
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    • Profile picture of the author The Real Deal
      Originally Posted by pdooley View Post

      Quick update - I sent an email to my list announcing that I plan to send paid offers from time to time. I also explained that they could always unsubscribe. Very few negative responses!
      Thanks for coming back to let us know how that this went well.

      It would be great if you would come back in a month or so and give us an update on if you manage to turn this list into something more profitable.

      I think there are quite a few people here who have focused almost exclusively on giving value and now find it difficult to properly monetize their lists.
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