Amazon Sites Not working

@ IMSince2003 Sorry did not mean to scare you. I know Amazon has many servers, but it just seems odd that I can not post products and images are missing on my sites. For example here is one of my sites that is not displaying images http://christmas-shopper.com/

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Adie

12 years ago

Originally Posted by Gsdlady

@ IMSince2003 Sorry did not mean to scare you. I know Amazon has many servers, .../

It's a plugin problem. Another reason why I do not use any plugin and post manually on my sites.. ukayukay.net - everything is working fine

Even your links are not working as well..

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Gsdlady

12 years ago

Originally Posted by Adie

It's a plugin problem. Another reason why I do not use any plugin and post manually on my sites.. ukayukay.net - everything is working fine

I checked and made sure the plug-in is up to date. I checked a friends site that is using the same plug-in and her images are displaying just fine. I'm using WPZon Builder and they are very good in keeping things updated.

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Adie

12 years ago

Originally Posted by Gsdlady

I checked and made sure the plug-in is up to date. I checked a friends site that is using the same plug-in and her images are displaying just fine.

I checked your source and can't find any amazon link so I am pretty sure it's the plugin. Try picking-up 1 amazon product link and post it in any of your post and check if it is working....

Originally Posted by IMSince2003

Sorry, I was not scared

Just a joke. Adie, that's a good catch. I agree with him, it looks like a plugin issue. I manually add code into my WP posts most of the time because I like to customize everything. Yes, it IS a lot of work, though.

Plugins are good but when it comes to showing my money links, I do not use any plugin, especially for big sites that I plan to have hundreds to thousands of products. Yes, its a lot of work but posting 2 to 3 articles a day won't hurt, rather than losing the entire site when the plugin malfunctions.

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IMSince2003

12 years ago

Originally Posted by Gsdlady

@ IMSince2003 Sorry did not mean to scare you. I know Amazon has many servers, but it just seems odd that I can not post products and images are missing on my sites. For example here is one of my sites that is not displaying images Christmas Home Decor-Christmas Tree Decorations and Outside Christmas Decorations

Sorry, I was not scared

Just a joke. Adie, that's a good catch. I agree with him, it looks like a plugin issue. I manually add code into my WP posts most of the time because I like to customize everything. Yes, it IS a lot of work, though.

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Gsdlady

12 years ago

Originally Posted by IMSince2003

Sorry, I was not scared

Just a joke. Adie, that's a good catch. I agree with him, it looks like a plugin issue. I manually add code into my WP posts most of the time because I like to customize everything. Yes, it IS a lot of work, though.

I really do not think it is a plug-in problem. I'm still thinking it is something with Amazon, although I could be wrong. Could my IP be blocked I wonder?:confused:

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Gsdlady

12 years ago

@dadhere Yes I checked in IE and Chrome as my main browser is Firefox and on the other browsers that same thing. No images.

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kevintg1 12 years ago

Are you using WPZon Builder. try uninstalling and reinstalling the plugin, amazon working ok on my sites
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- Gsdlady 12 years ago
  
  Originally Posted by kevintg1
  
  Are you using WPZon Builder. try uninstalling and reinstalling the plugin, amazon working ok on my sites
  
  Yes I'm using WPZon Builder. Yes I uninstalled it and went and got the newest version and updated and still the same thing. What is weird is it is happening on sites I have not been too in a few weeks and on new sites of 2 months old. I had a friend check and she too could not see the images. Could it be a hosting problem? I'm on Host Gator.
  
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  Chris Silvey 12 years ago
  
  If it isn't a browser issue, then I would check your firewall settings.
  
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  Gsdlady 12 years ago
  
  Originally Posted by Chris Silvey
  
  If it isn't a browser issue, then I would check your firewall settings.
  
  Could not be a firewall as others are also not seeing the images. I'm going to check with my web host. It could be something with my hosting.
  
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  kevintg1 12 years ago
  
  Just seems to be the 1st 4 pages on your site,
  
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  kevintg1 12 years ago
  
  I used to use WPZon Builder, but have not used it for a long time, any how i just activated it on one of my sites, and is working fine
  
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  Gsdlady 12 years ago
  
  Originally Posted by kevintg1
  
  Just seems to be the 1st 4 pages on your site,
  
  It will not even let me add any type new products. I get the message below:
  There was an error connecting to the Amazon web service, or no results were found for your query.
  
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dadhere

12 years ago

I tried the link (using FF at work) and the pics are not displaying. Check to see if the plugin you're using is compatible with the Wordpress version. Maybe WP updated and the plug hasn't

opps, sorry. I see you checked the plug in update already

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Lightlysalted

12 years ago

Yep check your firewall settings in case it is that, otherwise might be worth trying to speak to the amazon help team.

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Adie

12 years ago

Strange problem. Other pages are showing ads while others are not...

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kevintg1 12 years ago

i am shaw you have, but have you checked your amazon api keys etc, no spaces and so,
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- Gsdlady 12 years ago
  
  Originally Posted by kevintg1
  
  i am shaw you have, but have you checked your amazon api keys etc, no spaces and so,
  
  Nothing has changed. It is happening on sites that were working fine before and now all of a sudden not working.
  
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Gsdlady 12 years ago

Originally Posted by Adie

Strange problem. Other pages are showing ads while others are not...

Yes very strange, that why I'm wondering if it is something related to Amazon. I have an email sent to them. So all I can do is wait it out and keep checking into different things. Going to contact support for the plug-in too. Just called my host and they found nothing wrong.
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Adie

12 years ago

It's not related to Amazon I think. The best thing to do is to pick that product that is not showing in amazon, take a product code and post it manually. If it shows, then there is problem with your website/plugin compatibility...
Here is one of the products that is not showing on your site:

It shows perfectly if posted manually here:
http://filipinowriters.org/amazon-test/

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Gsdlady

12 years ago

Originally Posted by Adie

It's not related to Amazon I think. The best thing to do is to pick that product that is not showing in amazon, take a product code and post it manually. If it shows, then there is problem with your website/plugin compatibility...
Here is one of the products that is not showing on your site:

It shows perfectly if posted manually here:
amazon test | Filipino Writers Organization

Ok, I can contact support for the plug-in. But I have another site that 80% of the products are not showing. http://thetoyshopper.net/

Go to go submit a trouble ticket to the plug-in developer.

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DesertSand

12 years ago

Thats a nice site, Have you made any sales?

Any unique content or just scraped?

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Gsdlady 12 years ago

Originally Posted by DesertSand

Thats a nice site, Have you made any sales?

Any unique content or just scraped?

It is bringing in products right from Amazon
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- rowbot 12 years ago
  
  Originally Posted by Gsdlady
  
  It is bringing in products right from Amazon
  
  Oh oh, could that be the problem? Is that ok with the Amazon TOS?
  
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  Adie 12 years ago
  
  Originally Posted by rowbot
  
  Oh oh, could that be the problem? Is that ok with the Amazon TOS?
  
  That's not a problem...
  
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  Gsdlady 12 years ago
  
  Originally Posted by rowbot
  
  Oh oh, could that be the problem? Is that ok with the Amazon TOS?
  
  Yes it is a plug-in that is well known that allows you to add and post Amazon products. Many people use plug-ins to create Amazon sites.
  
  This is certainly frustrating. I even followed the instructions on updating in the support area of the plug-in and still the same issue. Guess I will just wait and call Amazon in the morning and see what they say along with a trouble ticket to the plug-in developer.
  
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  robg1 12 years ago
  
  Hi gsdlady,
  
  Off topic I know, but can I ask where you got your headers from for your sites?
  
  Thanks
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  Gsdlady 12 years ago
  
  Originally Posted by robg1
  
  Hi gsdlady,
  
  Off topic I know, but can I ask where you got your headers from for your sites?
  
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  Rob
  
  Hi Rob,
  I'm a graphic and web designer. I make my own headers for all my sites.
  
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  robg1 12 years ago
  
  Originally Posted by Gsdlady
  
  Hi Rob,
  I'm a graphic and web designer. I make my own headers for all my sites.
  
  Ok thanks anyway
  
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  LadyL08 12 years ago
  
  What's even weirder, is that on a single page some images show and others do not.
  
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  Gsdlady 12 years ago
  
  Originally Posted by LadyL08
  
  What's even weirder, is that on a single page some images show and others do not.
  
  Yes this has me baffled. My sites are on Host Gator, I'm wondering if maybe they did some type of update. I called them, but they said they found nothing. Although support may not be aware of any updates.
  
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marketwarrior06

Banned 12 years ago

Mine is totally OK mam.
But I heard the sites that were using the WordPress amazon plugin to import the reviews are facing some problems.

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Gsdlady 12 years ago

Originally Posted by marketwarrior06

Mine is totally OK mam.
But I heard the sites that were using the WordPress amazon plugin to import the reviews are facing some problems.

What did you hear? It is at a tech blog or did you hear it from someone else? Was it just today you heard it?
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- Steven Dybka 12 years ago
  
  Check all your Amazon Api keys in the WP Zon affiliate settings,try re-entering the keys,that could cause your problem.
  
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  Gsdlady 12 years ago
  
  Originally Posted by Steven Dybka
  
  Check all your Amazon Api keys in the WP Zon affiliate settings,try re-entering the keys,that could cause your problem.
  
  Steve
  
  Everything was correct and working great when I setup the sites. It is happening to just about ALL my sites.
  
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  Steven Dybka 12 years ago
  
  Originally Posted by Gsdlady
  
  Everything was correct and working great when I setup the sites. It is happening to just about ALL my sites.
  
  I would re check those API keys because it seems no info is being pulled from Amazon on your latest posts,I would re-enter the API's and secret keys and save it,and then try to add more products to your Queue to see if it's pulling information,also do you have the latest version installed<I think it's version 2.5P now
  
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alistair

12 years ago

I haven't used that plugin but have used reviewazon. Do you have to add anything to your htaccess file and if so have you checked it lately? Just a thought.

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Jordan Kovats

12 years ago

I clicked on your links (using IE9), and the ones without images are no longer available in Amazon. Could that be the problem?

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blueorca17 12 years ago

Originally Posted by theseoguys

I clicked on your links (using IE9), and the ones without images are no longer available in Amazon. Could that be the problem?

This is could be a possibility. I know that when I go to create affiliate links for specific products on the official amazon associates site, if the product is not available to be purchased, no images show up either. Well, nothing shows up, actually...

It depends on how the plugin that you are using is pulling data from amazon.com....

When I go to Christmas Home Decor-Christmas Tree Decorations and Outside Christmas Decorations and click on a product link that doesn't have an image, it DOES say that the product is unavailable on YOUR site OP, but when I search for the title on amazon, the product IS available.

So here is what I'm thinking is happening....

1) either the plugin is not working correctly and not pulling data the way it is supposed to,

OR

2) amazon has moved the product page (which is very likely, this happens all the time) or the product was not available at the time you created the blog post

I would suggest manually going back in and finding the product on amazon, and then entering the correct asin on the page of your blog that has that product. the plugin should re-pull the data from amazon, and then it should show up with pictures and everything on your blog....

if your amazon associates account was "throttled" as you call it, why do some pages show images while others do not? It doesn't make sense to me... Your site is not that large....
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- Gsdlady 12 years ago
  
  [QUOTE=if your amazon associates account was "throttled" as you call it, why do some pages show images while others do not? It doesn't make sense to me... Your site is not that large....[/QUOTE]
  
  I actually received a throttle message when in one of my accounts when trying to post a product. Below is the message I received
  
  There was a problem with your Amazon API request. This is the error Amazon returned: RequestThrottled: Request from blacklist_A26JKDG9FQ04FJXBW is throttled.
  
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Jeannie Crabtree

12 years ago

I have had the same problems, just on some sites with some listings. I too used a plug in.
But using the plug in on other sites since then, there is no problem.

I contacted Amazon support and they could not seem to understand what I was talking about. I think it is a glitch in the code they give us, on some items.

I can't remember what all I tried, but in the end I saved the picture onto my computer and posted it through wordpress. Those are showing up fine. Now I have a bunch more to finish off, whenever I can find the time.

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Gsdlady

12 years ago

Originally Posted by Jeannie Crabtree

I have had the same problems, just on some sites with some listings. I too used a plug in.
But using the plug in on other sites since then, there is no problem.

I contacted Amazon support and they could not seem to understand what I was talking about. I think it is a glitch in the code they give us, on some items.

I can't remember what all I tried, but in the end I saved the picture onto my computer and posted it through wordpress. Those are showing up fine. Now I have a bunch more to finish off, whenever I can find the time.

What I do not understand is it is happening on sites that were working great when I set them up. Now all of a sudden images are not showing.

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Jeannie Crabtree 12 years ago

I agree things worked just fine for me for a long time too. That is why I wonder if they did not change something on the Amazon side and the code we got no longer phoned home.

You can probably read code better than me. Check your current code next to the new code for that item taken from Amazon today, and see if there are any spaces that should not be or something is different. Please report back on that please.

Originally Posted by Gsdlady

What I do not understand is it is happening on sites that were working great when I set them up. Now all of a sudden images are not showing.
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JohnMcCabe

12 years ago

There's definitely a glitch somewhere. Could be the plugin or it could be something malformed in the datafeed.

When I clicked around your site a bit, some items had pictures and some didn't. The ones that didn't were not pulling list prices either.

I copied the 'more information' link from one item, and it's showing a null link:

Code:

http://christmas-shopper.com/black-pomeranian-christmas-ornament-hanging-gift-box/#

Maybe this info will help you.

You might also want to try posting on the Wordpress support forum. There are some pretty sharp people there who live and breathe WP, who have helped me out in the past.

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Gsdlady

12 years ago

Well, I found my answer. It is coming from Amazon. From what I found out is that the OLD Amazon API shut down and ALL sellers had to move their account over. ***All Amazon sellers must migrate to the MWS Products API before it is shut down on 8/31/2012.** I had no idea this was happening. So since my account was not moved over to the new MSW Products my associate account was throttled by Amazon. Here is more info on it Blacklist | AmazonSimpleAdmin
************************************************** ********
Here is some info from an Amazon Discussion forum:
Because there are currently many users of the seller version of PA-API who we have not been able to identify as valid Amazon sellers, and we are concerned that they may not be aware that the API is shutting down, we are beginning to blacklist those users. We will only allow them to continue using the seller version of PA-API (until 8/31/2012) if they can log into a valid seller account and contact MWS, identifying themselves as valid Amazon sellers. If they are using the seller version of PA-API for invalid use cases, as in they do not have active Amazon seller accounts, they will not be reinstated. Our goal with the blacklisting process is to drive valid sellers to contact us, acknowledge that they are aware of the impending shutdown, and identify the seller accounts for which they are using the seller version of PA-API. All Amazon sellers must migrate to the MWS Products API before it is shut down on 8/31/2012.https://sellercentral.amazon.com/for...rt=15&tstart=0
************************************************** *********************

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Jeannie Crabtree

12 years ago

Glad to hear you found your answers. That must be quite a relief.

For me, I have always been an associate and used the Associate's PA-API, not having access to any other.

So I am still trying to figure out why some of mine is not working. So guess I will contact wp-Amaz-One support and see what they can do to help.

Originally Posted by Gsdlady

Well, I found my answer. It is coming from Amazon. From what I found out is that the OLD Amazon API shut down and ALL sellers had to move their account over. ***All Amazon sellers must migrate to the MWS Products API before it is shut down on 8/31/2012.** I had no idea this was happening. So since my account was not moved over to the new MSW Products my associate account was throttled by Amazon. Here is more info on it Blacklist | AmazonSimpleAdmin
************************************************** ********
Here is some info from an Amazon Discussion forum:
Because there are currently many users of the seller version of PA-API who we have not been able to identify as valid Amazon sellers, and we are concerned that they may not be aware that the API is shutting down, we are beginning to blacklist those users. We will only allow them to continue using the seller version of PA-API (until 8/31/2012) if they can log into a valid seller account and contact MWS, identifying themselves as valid Amazon sellers. If they are using the seller version of PA-API for invalid use cases, as in they do not have active Amazon seller accounts, they will not be reinstated. Our goal with the blacklisting process is to drive valid sellers to contact us, acknowledge that they are aware of the impending shutdown, and identify the seller accounts for which they are using the seller version of PA-API. All Amazon sellers must migrate to the MWS Products API before it is shut down on 8/31/2012.https://sellercentral.amazon.com/for...rt=15&tstart=0
************************************************** *********************

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Mark72

12 years ago

Just checked.

Some of the images are showing for me and some are not. The home page seems to be affected the most.

By the way, I like the site. Is the content unique? And how do you get traffic? (if you don't mind me asking).

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AuthorityRush

12 years ago

Glad to hear you have sorted this out. Made me go and check my stuff as well. But all seems good...for now...

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LilBlackDress 12 years ago

The issue most likely is you are using a SELLERS API instead of an AFFILIATE API. So this it why the account was throttled. There is a difference. When you signed up to the API originally you likely did it thru an Amazon sellers account not an Affiliate account.

So they send you the note about migrating but dont tell you how to do it. You cant just switch from a Seller API to an Affiliate API.

The solution is to open another account with Amazon (which is allowed). Make sure you open it thru your Amazon affiliate account. This will set you up with a new API and set of secret keys. You will need to use a different email address.

Hope this helps.
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