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Is my website hacked

by smallbusinesstoolkit
12 replies
Hi

Got question to techies - I see such a message on my website

cannot connect to database -mysql error
Is it possible that my website get hacked or is it just a hosting problem /maintenance break ?
#hacked #website
  • Profile picture of the author Sarevok
    Could be either to be honest.

    Can you not access your website at all? Or can you only not login via the backend?

    Who is your host? Ask them if there is downtime..
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    • Profile picture of the author smallbusinesstoolkit
      I could log into cpanel , tehere is no any messages that something is wrong, got no idea whats going on
      It is lincwebhosting in UK , I believe they have data center in US ,they don`t have 24/7 phone support...
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  • Profile picture of the author Amys101place
    Originally Posted by smallbusinesstoolkit View Post

    Hi

    Got question to techies - I see such a message on my website

    cannot connect to database -mysql error
    Is it possible that my website get hacked or is it just a hosting problem /maintenance break ?
    Most likely just a problem with your host.. either server issues or someone on the shared hosting has utilized all the cpu and caused a temporary server meltdown.
    Hackers usually do much worse things that disconnecting your database.
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  • Profile picture of the author Adie
    Contact your host. It's a technical problem. Also try checking using proxy.
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  • Profile picture of the author MilkerFocus
    Claim down.
    It may be the hosting company's problem.
    Just contact them during their working time.

    Next time, you should choose a company that has better support.

    Keep update let us know.
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  • Profile picture of the author Kingfish85
    You need to contact them, usually the most common cause is the connections being maxed out.
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  • Profile picture of the author Walter Parrish
    Originally Posted by smallbusinesstoolkit View Post

    Hi

    Got question to techies - I see such a message on my website

    cannot connect to database -mysql error
    Is it possible that my website get hacked or is it just a hosting problem /maintenance break ?
    if this happened to me I would say major problem, but I don't know your setup, I use vps.

    try to go over the changes you made recently and reverse them then see if it connects to your database.

    it could be anything. could be a hack or a problem with your program. bottom line it's broke.
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  • Profile picture of the author SamuelCarter
    i was reading this and can imagine you getting stressed, i know i would thinking my site was hacked.... But thats good its workign again, i think this was my adrenaline rush for the day haha, its always best now to keep relevant contact info for your hosting company in case this occurs again and you need to contact them, out of interest what was the issue?
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  • Profile picture of the author JoeyXoto
    Hey mate,

    I know how you feel! My site went down permanently a few weeks ago.

    Here’s some gentle advice;

    If you are running on wordpress, get a firewall like OSE or Wordpress Firewall; prevents you from getting hacked by common means; it’s a good little tool.

    Secondly, I would recommend keeping backups of your wordpress/website, and the database too. This is easier than it sounds, and you can actually get a plugin that backs your site up for you.

    Finally, sack your hosting company J Or at least find a better host that has a good uptime. Your host should fix the error you have now.

    Don’t panic, your site will be fine. Don’t make any rash decisions. A lot of the time, just waiting patiently fixes a lot of technical problems J

    Joey
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    • Profile picture of the author smallbusinesstoolkit
      Originally Posted by JoeyXoto View Post

      Hey mate,

      I know how you feel! My site went down permanently a few weeks ago.

      Here's some gentle advice;

      If you are running on wordpress, get a firewall like OSE or Wordpress Firewall; prevents you from getting hacked by common means; it's a good little tool.

      Secondly, I would recommend keeping backups of your wordpress/website, and the database too. This is easier than it sounds, and you can actually get a plugin that backs your site up for you.

      Finally, sack your hosting company J Or at least find a better host that has a good uptime. Your host should fix the error you have now.

      Don't panic, your site will be fine. Don't make any rash decisions. A lot of the time, just waiting patiently fixes a lot of technical problems J

      Joey
      It`s working now and is running on joomla , I heard that it is better than wordpress in terms of security
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