Calculating Tax? - PAYPAL Transaction History is INCORRECT!

6 replies
I battled this for two days and eventually put my foot down to declare that it's a clear error in the PayPal system.

If you are calculating your incomings and outgoings for tax purposes and you use the transaction history search feature, you'll want to know this.


The following two pictures show search results of transactions I've made with a certain company (a drop shipper of mine). Upon searching for transactions with this company from 6th April 2012 to the (then) current date I'm greeted with only 3 results.

Knowing that I've dealt with this company more than 3 times sending money to them this year, I know immediately that this data is incorrect.

After messing around with it for hours I finally manage to reveal the true data by setting the end date to October.

Upon contacting PayPal they claimed that they searched themselves and that only 3 transactions were made this year to the company in question. However, upon presenting this data (the pictures below) they have admitted fault and a full investigation is taking place.

You might want to check your own PayPal is functioning correctly by trying to replicate the problem. If you encounter the same, you might want to hold off on calculating your finances by using the search function!

I recommend (as does PayPal now!) to download records and pick out outgoings and expenses manually.

I'll update when I hear more from PayPal.





#calculating #history #incorrect #paypal #tax #transaction
  • Profile picture of the author Will Edwards
    Ouch!

    Thanks for posting - I am doing my tax return soon
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  • Profile picture of the author BIG Mike
    Banned
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    • Profile picture of the author funkynassau
      Interesting, thanks for this info. I print out a hard copy of each sale and keep them in a binder and this is what I use to do my HST return. I have printed out the paypal history but never used it for tax purposes.
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      • Profile picture of the author Daniel Evans
        19 days later and this problem is still not rectified.

        This is representing a huge problem for me at least sitting wanting to calculate incomings for the 11-12 tax year the deadline of which is nearing.

        All I have recieved upon enquiring are replies thanking me for my patience which, given the long duration of wait, I can't say I possess anymore...

        Can anyone confirm (by running the same test as me) that they too are experiencing the same problem?
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  • Profile picture of the author brentb
    PayPals search function blows... its so slow its almost useless.
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  • Profile picture of the author Steve Wells
    Good idea, I think it's always best to download the information, instead of calculating from the screen.
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    • Profile picture of the author Daniel Evans
      Originally Posted by Steve Wells View Post

      Good idea, I think it's always best to download the information, instead of calculating from the screen.
      Upon testing, downloading the log today (which cannot be filtered to "money recieved") resulted in 1404 pages for me for the 11-12 tax year.

      Totally unworkable.
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