Would You Get a Refund?

24 replies
Let's say you ordered 1,200 clicks for a solo ad..

The seller promises to deliver but after 30 days.. you're still only at 200 clicks..

The click count goes up by 5-10 per day but at that rate.. it could take months for your order to be completed.

Would it be fair so ask for a refund?
#refund
  • Profile picture of the author CassAngel
    Did the seller give you any idea of timescales?
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  • Profile picture of the author betterwtveter
    Heck yes, if they promise you to complete the service at a particular time, they better finish it by then. You must also look into their guarantee. If they guarantee money back if the order is not fulfilled, than go with that.
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  • Profile picture of the author Michelle Stevens
    Did you not ask what date the clicks would be delivered on before you ordered?
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  • Profile picture of the author Manie Amari
    Originally Posted by Nio93 View Post

    Let's say you ordered 1,200 clicks for a solo ad..

    The seller promises to deliver but after 30 days.. you're still only at 200 clicks..

    The click count goes up by 5-10 per day but at that rate.. it could take months for your order to be completed.

    Would it be fair so ask for a refund?
    Mate if I had my way not only would I get full refund but I'd get interest for wasting my mother***king time!

    Seriosuly put the pressure on'em quick and get out of there.

    Also what method of payment did you use? If you used escrow then you better swallow your pride and move on. However, if you used Paypal then you got a life line.

    Also what environment did you buy this ad from? I'm asking because for example lets say it's was from a seller in safe swaps then you can let the seller know that if the full refund isn't produced then you would not only escalate your claim but you would also oust'em on the network.


    Manie
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  • Profile picture of the author 195SEO
    As Cassangel said, did they actually give you a specific date as to when the 1200 would be acquired? if not then you can't really get the refund you are probably desiring. If they said after the 30 days you are stating that they would have you 1200 clicks, then by all means necessary grab that refund.
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    • Profile picture of the author CassAngel
      Yeah sorry, I should have added all that.

      You might feel that you deserve a refund (and many woudl agree with you after all this time and so few clicks) BUT they might feel that they dont need to refund you IF they didnt specify a timescale.

      It all depends on the conditions of sale.
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      • Profile picture of the author Mr. Ken Russell
        Originally Posted by Michelle Stevens View Post

        Did you not ask what date the clicks would be delivered on before you ordered?
        The mailing was scheduled to be mailed out 72 hours. It's been 30 days and we're at 211 clicks so far..

        Originally Posted by Manie Amari View Post

        Mate if I had my way not only would I get full refund but I'd get interest for wasting my mother***king time!

        Seriosuly put the pressure on'em quick and get out of there.

        Also what method of payment did you use? If you used escrow then you better swallow your pride and move on. However, if you used Paypal then you got a life line.

        Also what environment did you buy this ad from? I'm asking because for example lets say it's was from a seller in safe swaps then you can let the seller know that if the full refund isn't produced then you would not only escalate your claim but you would also oust'em on the network.


        Manie
        I bought it from a member here on the Warrior Forum. There wasn't any specific disclaimer about a refund policy or the terms of service, all the seller states is that the mailing would be scheduled to go out 72 hours at the latest.

        Originally Posted by 195SEO View Post

        As Cassangel said, did they actually give you a specific date as to when the 1200 would be acquired? if not then you can't really get the refund you are probably desiring. If they said after the 30 days you are stating that they would have you 1200 clicks, then by all means necessary grab that refund.
        Nothing was stated in the thread other then the solo to go out after 72 hours upon payment.

        The seller told me initially he could deliver 6000 clicks, I just wanted to start with a lower amount to see if he could deliver. Now that I'm seeing the poor results, I'm glad I didn't go for the bigger package.

        Originally Posted by CassAngel View Post

        Yeah sorry, I should have added all that.

        You might feel that you deserve a refund (and many woudl agree with you after all this time and so few clicks) BUT they might feel that they dont need to refund you IF they didnt specify a timescale.

        It all depends on the conditions of sale.
        It doesn't really show other then the mailing to be released upon 72 hours of the payment.
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        • Profile picture of the author Kay King
          This is one of those threads that makes me go "huh?" If there is no refund policy - refunds may not be possible.

          But - I notice a month ago (when you say you purchased the clicks) you were promoting an ad swaps JV - where you said "Just finished a swap for 1500 clicks" and claimed to have a huge buyer's list.

          Did you send out an ad swap for a JV partner and then buy clicks to make it look legit? Ever wonder if the JV partner was doing the same thing?:rolleyes:

          Sometimes if a bright idea doesn't work - it's best to take the loss and find a better idea.
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        • Profile picture of the author Manie Amari
          Originally Posted by Nio93 View Post

          The mailing was scheduled to be mailed out 72 hours. It's been 30 days and we're at 211 clicks so far..

          I bought it from a member here on the Warrior Forum. There wasn't any specific disclaimer about a refund policy or the terms of service, all the seller states is that the mailing would be scheduled to go out 72 hours at the latest.
          Follow up with them on the thread. Make other buyers aware of what's going on. Don't be rude and don't or threatening in anyway. Make sure you saved any previous correspondence with them. If they are still unreponsive. report them to the mods. This will at least help potentially shut down their thread so that other members are safe from the activity this seller is engaged in.
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          This will NOT be up for long. Get it now whilst You still can. Btw it's FREE...
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          • Profile picture of the author Mr. Ken Russell
            Originally Posted by Manie Amari View Post

            Follow up with them on the thread. Make other buyers aware of what's going on. Don't be rude and don't or threatening in anyway. Make sure you saved any previous correspondence with them. If they are still unreponsive. report them to the mods. This will at least help potentially shut down their thread so that other members are safe from the activity this seller is engaged in.
            The package I ordered was customized and apparently was the "biggest order he's ever had to do", (this is after he claimed to being able to deliver 6000 clicks). I'm going to request for a refund and leave it at that, but if things do get complicated I'll see if I can get a mod involved. Thanks Manie.
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            • Profile picture of the author Kay King
              You know what they say about people who assume things, don't you?

              PS: FYI, no. My swaps aren't related to this.
              Good - I'm glad to hear that - and that's why I brought it up. Others might make the same incorrect assumption and not ask about it.
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  • Profile picture of the author talfighel
    There is a good chance that they may not give you your money back. Take a look at their service again and see if anywhere it says how long it will take for you to get 1200 visitors.

    It does look to me that they actually sent a solo ad of yours to their list thinking that they can generate you that amount of traffic or hits.

    You can ask for a refund but if they refuse, you know not to use them ever again.
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    • Profile picture of the author Mr. Ken Russell
      Originally Posted by Kay King View Post

      This is one of those threads that makes me go "huh?" If there is no refund policy - refunds may not be possible.

      But - I notice a month ago (when you say you purchased the clicks) you were promoting an ad swaps JV - where you said "Just finished a swap for 1500 clicks" and claimed to have a huge buyer's list.

      Did you send out an ad swap for a JV partner and then buy clicks to make it look legit? Ever wonder if the JV partner was doing the same thing?:rolleyes:

      Sometimes if a bright idea doesn't work - it's best to take the loss and find a better idea.
      You know what they say about people who assume things, don't you?

      PS: FYI, no. My swaps aren't related to this.

      Originally Posted by talfighel View Post

      There is a good chance that they may not give you your money back. Take a look at their service again and see if anywhere it says how long it will take for you to get 1200 visitors.

      It does look to me that they actually sent a solo ad of yours to their list thinking that they can generate you that amount of traffic or hits.

      You can ask for a refund but if they refuse, you know not to use them ever again.
      Yeah, I'll talk to him when he comes online. I just wanted to see if it would be fair to request for a refund, because I usually never do - when I buy something, I follow through 100%, but this so far has just been a sloppy service.
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  • Profile picture of the author brentb
    Why not ask for a partial refund? He delivered 200 of 1200 clicks. So whatever you paid, he should keep 16.6% and return the rest. I think that's fair to both parties. Nothing wrong with breaking an agreement if you can be fair and work it out with the other person. You don't deserve a full refund but he doesn't deserve to keep all the money.
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  • I would ABSOLUTELY ask for a refund on that one.
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    • Profile picture of the author prem khaira
      Banned
      Not delivered as promised. I would personally request a refund.
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  • Profile picture of the author Alex Blades
    Talk to the seller first and see what he says. If you let him know you are looking to refund, he may do some extra mail outs just to get you your clicks...
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  • Profile picture of the author techbul
    I would first talk to the seller. Most sellers here try to do their best. Talk to him and both decide upon a deadline. If he fails to deliver again, then you have all the rights to get a refund.
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    • Profile picture of the author Daniel Evans
      I'd drop the seller a message to see what's happening.

      If you get no reply, I'd file for a refund based upon that performance!
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  • Profile picture of the author Marshallsbiz
    It depends on the arrangement you made before hand. Was there a delivery date discrepancy? If he promised to deliver in such a such date then hold him to it. If not, you may have to continue being patient. Hope that helps..
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  • Profile picture of the author TerranceCharles
    I'd refund, depends on what they have delivered. If they have delivered 200 clicks already and you got 90 subscribers as long as the traffic was good, I would do a partial refund as they still sent out the ad.

    I've done so much solo ads that if you're supposed to get 1200+ clicks, if you don't see atleast 400 - 500+ within the 1st 24 hours, then it's not a good solo ad. Trickling at like 5 - 10 clicks a day the seller is probably using some other generic traffic.

    HOWEVER, if they can email their un-opens or send out a couple more blast for you as long as you have one time confirmation setup it's workable. But, 30 days to get that done is way too long.
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  • Profile picture of the author anpharmd09
    I'd definitely try for a refund. Even if the seller didn't specify a time table for click delivery, 200 clicks out of 1200 after 30 days is inexcusable....the seller should be ashamed if that's how he conducts his business...
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  • Profile picture of the author SeoDemon
    i would ask for a refund myself, very slow delivery!
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