by Adie
52 replies
Fiverr banned my account after giving 3 consecutive negative ratings/feedback to 3 different providers who delivered trash. I am not selling anything and all transactions I made are all buying mostly press release/article submissions and other link building services.

I can't think of any other reason why they banned me for no reason. I think that sums-up everything.

Beware......
#beware #fiver
  • Profile picture of the author rising_sun
    Banned
    Fiverr????!!!!
    I am astonished ,
    did you contact with the admin ?
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  • Profile picture of the author IMPromocoder
    I can understand why 3 negative feedbacks in a row may look suspicious. Some people do that on purpose to kill the competition.
    When a service is bad I first try to talk to the seller to get a better result or even ask for a cancellation if it's really worthless.
    Anyway, if you're not a new buyer over there, and have a history of successful purchases, I'm sure emailing support, telling them you're not a spammer, will solve the problem.
    By the way, I would never buy anything SEO related on that site. It's too risky. Only graphics, video reviews and etc.
    Cheers, good luck.
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  • Profile picture of the author bloggerd
    Yes as above said will be worth contacting support and get them to look into it, id think you would be unblocked if you have good previous purchases and not alot of bad reviews ain your account all together

    worst thing that happens is your account stays blocked
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  • Profile picture of the author Fun to Write
    Wow. This is good to know, although, I've never given someone a bad rating. Still, it's something to be aware of. Hope you get your account reinstated.
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  • Profile picture of the author nicelife
    Oooops ... Fiver doesn't like people who's interfering with their business LOL


    Good to know.
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  • Profile picture of the author Kevin Birch
    They probably won't have banned your IP address so why not just open another account for yourself?
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  • Profile picture of the author johnben1444
    I would want to believe it was because you are acting more like someone taking advantage of others and getting stuffs done for free.

    Even eBay or PayPal will raise an eyebrow if you buy things 3 times and get a refund or dispute 3 consecutive times.
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  • Profile picture of the author hgustavs
    It´s good to know. I´ve only given negative feedback when my orders are deliverd several days too late and then It´s never been any problems with Fiverr. Usually I´m pleased with what I get for $5 (probably don´t expect too much).
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    • Originally Posted by hgustavs View Post

      It´s good to know. I´ve only given negative feedback when my orders are deliverd several days too late and then It´s never been any problems with Fiverr. Usually I´m pleased with what I get for $5 (probably don´t expect too much).
      Me too. I've given out maybe 3 or 4 negative feedbacks out of about 65 transactions. A couple were for work not delivered on time, and a couple were for horrible work. I mean really bad. One was for a website header that looked like someone's first attempt at Photoshop, seriously. And the other was for a guy who might have used other people's logos in his portfolio, because what he delivered was not nearly as good. And I paid extra for the .psd source file which he never sent me. I sent a couple of polite reminders, but he never replied. I know he was on Fiverr because he was replying to other gigs and feedback. He told me he was in the hospital, so I knew he was lying since he was obviously online (there was proof). I got Fiverr tech support to help me out with this one. Yes, he got a negative, but not just from me. He was at 92% positive feedback, then a few weeks later, I see he was even below that. Then he abandoned his account.

      I think it you have give out mostly positive reviews, a few negatives might not be bad. But three in a row... yeah unless you have A LOT of other transactions to offset it, I can see how that might raise some red flags. Sometimes I just let it slide. I get something back that's really not so good, but not bad enough that I complain. I just don't give any feedback and make sure not to use that person again. Now I only pick people with a high feedback rating and lots of transactions - even if it means I have to wait a few days or a couple of weeks. As long as I know the waiting period ahead of time, I'm OK with that. Considering I'm only paying $5, I can wait. If I need it faster, I can find another outsourcer for more money. And if it turns out to be a dud, at least I didn't spend too much.
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      • Profile picture of the author Haroon Ballim
        You may be making the wrong assumption as to the reason . Contact Fiver for an explanation . Did you just give negative feedback or did you reject delivery as well , which would mean refunds would be issued in those instances as well .

        Sometimes buyers have too high expectations , not saying this was the case in your situation . Remember buyers only pay $5 per gig which is not much . Sellers actually receive less tha $4 per gig . $1 goes to fiver , than paypal also have there fees . Not selling on fiverr myself but bear in mind what you paying and expect results to be in proportion .

        Could also have been some kind of mistake . So yeah , I would say contact fiver customer support and see if they can give an explanation for banning your account .
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  • Profile picture of the author Roslyn Agosta
    Yes it is $5, however the sellers should deliver what they advertise. If sellers advertise something too much for them, or something they can't deliver good quality, they shouldn't put the gig up in the first place.
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    • Originally Posted by Roslyn Agosta View Post

      Yes it is $5, however the sellers should deliver what they advertise. If sellers advertise something too much for them, or something they can't deliver good quality, they shouldn't put the gig up in the first place.
      I think some people who are new to selling on Fiverr get carried away and offer 24 hour delivery, source files, etc, all for $5 (for which they get $4, less PayPal fees, as mentioned above). Then they get flooded with orders because it's such good value, and then realize they can't keep up with it. Sometimes they're non-confrontational and just disappear or ignore messages.

      I like dealing with the experienced sellers on Fiverr. Sure, they charge extra for 24 hour delivery, source files, etc, but it's still a bargain. And sometimes, because they are so good, there' a waiting line and I have to wait a few days or even a couple of weeks. But it's worth it. And every once in a while I take a chance on a newbie. But I agree, they should deliver what they promise. I get annoyed when I don't get the source files or priority service I paid for, then again, I have to remember it's just $5. Easy enough to get back from Fiverr support if needed. In a few rare cases out of the many successful ones I've had, I got a refund as a buyer.
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      • Profile picture of the author Roslyn Agosta
        Originally Posted by InternationalWidget View Post

        I think some people who are new to selling on Fiverr get carried away and offer 24 hour delivery, source files, etc, all for $5 (for which they get $4, less PayPal fees, as mentioned above). Then they get flooded with orders because it's such good value, and then realize they can't keep up with it. Sometimes they're non-confrontational and just disappear or ignore messages.

        I like dealing with the experienced sellers on Fiverr. Sure, they charge extra for 24 hour delivery, source files, etc, but it's still a bargain. And sometimes, because they are so good, there' a waiting line and I have to wait a few days or even a couple of weeks. But it's worth it. And every once in a while I take a chance on a newbie. But I agree, they should deliver what they promise. I get annoyed when I don't get the source files or priority service I paid for, then again, I have to remember it's just $5. Easy enough to get back from Fiverr support if needed. In a few rare cases out of the many successful ones I've had, I got a refund as a buyer.
        Yes, completely agree with you!
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  • Profile picture of the author karlmay1980
    It would look suspicious if all you have done is leave negative feedback for 3 gigs and never left a good review, I think most would be unlucky if they bought 3 gigs in a row and they were poor.

    Fiverr are just looking after their market place, unfortunately as gigs are cheap some buy gigs in fake accounts just to kill the competitions rating, and without negotiation leave bad feedback, most will try deliver what you want if you explain you were expecting more.

    I know it is just $5 but they should deliver what they say, but like everything it is hard to make everyone happy, and if you have just been harsh with your judgement without expressing your not happy with what as been delivered then that is not good, after all these are people trying to earn a living doing things usually for far less than professionals would charge.
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  • Profile picture of the author SuperKristen
    Fiverr is not a right place for link building services. Most of the gigs are rubbish.
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  • Profile picture of the author Tyler S
    Just open up a new account since they probably have not banned your ip address.
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  • Profile picture of the author Bluestarace
    Wow, I have never heard of anything like that happening in Fiverr before. Are you sure the people you left a negative review for didn't file a complaint, because of which they had to ban you? Just a guess...
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  • Profile picture of the author cpwebsite
    Having you ever posted any similar offers yourself? Because my guess is that they see it as you are trying to remove competition, and as a result, are working on order to do that by posting negative ratings. Try contacting an admin.
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  • Profile picture of the author sirtiman
    I think fiverr is the one who beware of you. 3 are to many.
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  • Profile picture of the author onegoodman
    When I got banned the first time on fiverr, I was a buyer cheer up. This type of things happens on fiverr.

    I was pissed of because I never understand how a buyer can get banned without a reason. I wasn't selling, offering or own anything that compete with them and never worked with someone outside. I just woke up one day found the account suspended.

    Never bothered even getting in touch with their customer support, if a buyer who spending good money can get suspended without a careful consideration. I wouldn't bother buy from them in the first place. After all they are not the only one out there.
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  • Profile picture of the author majorkiller
    I think you should contact Fiverr support... they are always helpful for me whether i am buyer or seller.
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  • Profile picture of the author blillard
    I paid for 100's of gigs and really never had to give out any bad reviews except fro content providers there. It's good to know they do that and to be aware but it had to be something more than some bad reviews it just wouldn't make any since for them to do that for giving bad feedback for a bad gig.
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  • Profile picture of the author Daniel22
    Fiverr support is crap. i got scammed by someone who said he will add 1500 REAL human likes and instead he gave me bots which lasted for 1 day and disappeared, i contacted the support and i got no answer for 5 days, so i decided to chargeback and they banned me.

    now i opened a new account and bought 3400 REAL human likes in 4 days, a day after i purchased the gig was changed to 34 REAL human likes in 14 days, i was WTF is this for real?

    crappy service, crappy support.
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  • Profile picture of the author Adie
    I've been a member of fiverr after 3 months it opened and I made around a hundred of transactions already. With that number, I think I gave around a dozen of negative feedback.

    I contacted fiverr but they are not responding yet maybe because it's weekend. 2 of the 3 providers asked me to remove my negative feedback but they did not give explanation why they did not follow my instruction.
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    • Originally Posted by Adie View Post

      I've been a member of fiverr after 3 months it opened and I made around a hundred of transactions already. With that number, I think I gave around a dozen of negative feedback.

      I contacted fiverr but they are not responding yet maybe because it's weekend. 2 of the 3 providers asked me to remove my negative feedback but they did not give explanation why they did not follow my instruction.
      Hmmm... you've been a long time member of Fiverr with a decent number of transactions, so they can see you're not a newbie. Must have been the three negatives in a row, or maybe if you go over 10% negative feedback (feedback that you give to others, not receive yourself), maybe they ban you.

      In my experience with Fiverr I've found their support staff to be quite helpful and very quick to respond, like within the hour or sooner.
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  • Profile picture of the author UNOWN
    are you sure that you didn't send contact info of any kind other than your fiverr profile in a message. THis happened to me once. I sent my skype to someone on fiverr, next thing I knew, I was banned.
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    • Profile picture of the author Adie
      Originally Posted by UNOWN View Post

      are you sure that you didn't send contact info of any kind other than your fiverr profile in a message. THis happened to me once. I sent my skype to someone on fiverr, next thing I knew, I was banned.
      It is impossible for me to commit such kind of basic mistake... I've been dealing with freelance sites with similar rules in the past 8 years and I never gave any of my contact info online through these sites.
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      • Originally Posted by Adie View Post

        It is impossible for me to commit such kind of basic mistake... I've been dealing with freelance sites with similar rules in the past 8 years and I never gave any of my contact info online through these sites.
        Maybe the automated bots Fiverr uses "thought" had given personal contact info. You know how as soon as you type certain keywords relating to money, payment, email addresses, etc, a warning appears above the text box. Maybe there was, inadvertently, a certain combination of words that triggered the ban, and you didn't notice it. Even if you're a long time user of outsourcing sites like that. Or, maybe it was the three negatives in a row that caused this to happen.

        I'd be interested in knowing the reason too. Maybe they won't respond to a closed account. Perhaps open a new account, and before you use it, send in your question to Fiverr support. I'm not sure if you'll have to confirm a new PayPal account to do so thought...
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  • Profile picture of the author mervp
    Whether the support from Fiverr is great or poor, contact them, as the ban might have been simply an automatic thing done by their software after the 3 straight negatives.
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  • Profile picture of the author Randall Magwood
    Maybe Fiverr is sensitive about multiple negative feedbacks. What were the gigs that you bought?
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    • Profile picture of the author Adie
      Originally Posted by Randall Magwood View Post

      Maybe Fiverr is sensitive about multiple negative feedbacks. What were the gigs that you bought?
      1. web 2.0 submissions
      2. bookmark submission
      3. press release submissions

      And most doesn't have my links so I left negative comments. Social bookmarks where unknown to me contrary to the advertised lists (most have zero PR or unranked).. First time I used all 3 providers and all from India.
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  • Profile picture of the author kurtbai
    I recently ordered a simple logo to be designed but it was total disaster... don't even wanna bother with leaving a negative review, the guy has got lots of good reviews and stunning sales pitch, but I was given garbage designs...
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    • Profile picture of the author Nisip
      Banned
      Originally Posted by kurtbai View Post

      I recently ordered a simple logo to be designed but it was total disaster... don't even wanna bother with leaving a negative review, the guy has got lots of good reviews and stunning sales pitch, but I was given garbage designs...
      well by now almost everybody knows that if you want to destroy your own business and give it a sure death, you're gonna
      go the "fiver" scamming ways...
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  • Profile picture of the author franktwin
    In my honest opinion Fiverr is for the sellers, not the buyers...I am a level 2 seller on fiverr and everytime I have an issue ... Fiverr always backs me up... never the buyer...lol
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    • Originally Posted by franktwin View Post

      In my honest opinion Fiverr is for the sellers, not the buyers...I am a level 2 seller on fiverr and everytime I have an issue ... Fiverr always backs me up... never the buyer...lol
      Really? I've had just the opposite experience. As a buyer, Fiverr has always backed me up. Of course, there are always two sides to every story, but each time I contacted Fiverr support, I truly believed I was in the right, and Fiverr support agreed. Not that I make a habit of this - the vast majority of my purchases on Fiverr have gone really smoothly. And the odd time I got something that didn't quite meet my expectations, but wasn't totally bad, I just let it go (a design I didn't like, or the seller being slightly late like a few hours, or 1-2 days). Now I'm better at picking sellers who are the right fit for my needs and don't seem to have any problems.
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    • Profile picture of the author nicolasmd2112
      Don't go to Fiverr for link building services. You can't really trust anyone on that site, even if they have a 100% rating. I paid for a gig that was supposed to improve my SEO, what i got was a PDF telling me to go to another website and buy the services from them. So essentially i paid $5 for a redirect.
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  • Profile picture of the author Gengis
    Dude 3 negative feedbacks in a row? Honestly i don't blame Fiverr, maybe you expect way more than the $5 you paid.

    I have gotten a few gigs that were crap but i have always given the seller opportunity to fix the problem, actually about a month ago i had an issue with a purchase and finally after about a full week after deliver of the gig the guy finally fixed it cuz i emailed him a few times.

    This person had 100% feedback on fiverr and i wasn't about to ruin it for a stupid $5, i am not evil like that. And even if they don't fix it i would go to customer support first because how about if they had an emergency, it's only $5
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    • Profile picture of the author Adie
      Originally Posted by Gengis View Post

      Dude 3 negative feedbacks in a row? Honestly i don't blame Fiverr, maybe you expect way more than the $5 you paid.
      As I mentioned above, I've been a member for years and made around a hundred of transactions with similar services so I can tell you that I know what I am doing..
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  • Profile picture of the author primeaque86
    Originally Posted by Adie View Post

    Fiverr banned my account after giving 3 consecutive negative ratings/feedback to 3 different providers who delivered trash. I am not selling anything and all transactions I made are all buying mostly press release/article submissions and other link building services.

    I can't think of any other reason why they banned me for no reason. I think that sums-up everything.

    Beware......
    I am an active seller at Fiverr - and so I understand that you are a buyer. Well, the Fiverr team has encourages everyone to settle any problem first, that's why the seller can deliver his work/gig multiple times just to satisfy the buyer. You can always reject the gigs delivered to you once you do not like it. I am a seller and a buyer at the same time, I spent most of my revenue at outsourcing banners and other SEO related works that I cannot handle due to lack of time - but I never had pressed the negative button. If you have chance to settle, to fix some gigs that are not delivered according to your instructions, then fix it... Seller has been doing, I guess, there best to deliver the best service ever. We are not experts though, or not all of us are mind readers - so it's better to emphasize what you really want.
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  • Profile picture of the author rolough
    Hmmm. Never heard of that...maybe the person you gave negative feedback to reported you for a terms of service violation?
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  • Profile picture of the author JohnSmithson23
    Keep contacting Fiverr.
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    • Profile picture of the author Nisip
      Banned
      Originally Posted by JohnSmithson23 View Post

      Keep contacting Fiver.
      That is useless they never answer their customer support
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  • Profile picture of the author Nisip
    Banned
    Originally Posted by Adie View Post

    Fiverr banned my account after giving 3 consecutive negative ratings/feedback to 3 different providers who delivered trash. I am not selling anything and all transactions I made are all buying mostly press release/article submissions and other link building services.

    I can't think of any other reason why they banned me for no reason. I think that sums-up everything.

    Beware......
    Fiver does this to everyone who tells the truth about them being the BIGGEST market collection of SCAMMERS in the world
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  • Profile picture of the author Newbiemarketer76
    I don't know why feedback even matters in that place. Does anyone actually trust the feedback? Most are fake, even people here encourage fake reviews on there. Most good reviews are very generic and often by the same person multiple times. I think the hardcore fiverr's from what I read encourage multiple accounts. The one guy selling his fiverr wso says he doesn't even know most of his log ins because once an acct is ruined, he just opens up another one.
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    • Profile picture of the author Nisip
      Banned
      Originally Posted by Newbiemarketer76 View Post

      I don't know why feedback even matters in that place. Does anyone actually trust the feedback? Most are fake, even people here encourage fake reviews on there.
      Yes, this is the sad reality of fiver: FULL of fake reviews. And if you post the truth (a negative review) you get BANNED and they keep your money
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  • Profile picture of the author seobro
    That hit me as a surprise. I give positive ratings to approx 95% of gigs. It would still be easy to get three bad gigs in a row. Oh wow, I guess they do not like to ever refund us. Fiverr should in fact start banning spammers. People contact me outside of Fiverr normal channels asking me for gigs. Yeah, that can get so very annoying.
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  • Profile picture of the author Corey Geer
    Fiverr delivers trash for the $3 or $4 that they actually get to keep? Who knew...

    Can we please just agree that you get what you pay for? There are so many Fiverr threads as of recent.
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    • Profile picture of the author aula
      Originally Posted by Corey Geer View Post

      Fiver delivers trash for the $3 or $4 that they actually get to keep?
      Such websites as fiver will be banned soon, because FTC will be all over them.

      FTC does not take scamming easily
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  • Profile picture of the author Auzan
    Banned
    [DELETED]
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  • Profile picture of the author raffman999
    If you contact Fiverr customer support be sure to describe exactly what your expectations were from the gigs, what was delivered and why you left a negative review (i.e. exactly what was wrong with them). I've only had good experiences with their support and if you've been fair in your reviews it's my experience that they'll see that.
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  • Profile picture of the author Chinedu Mmaduebo
    I think the admin ought to look into the matter before it ruin more businesses.
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