126 replies
Hello All

I have decided that fiverr is now turning into another elance or Odesk. The $5.00 is the lure and we are the fish.

I went to purchase a logo. I do not mind paying more than $5.00 for a logo but if you advertise a logo for $5.00 I expect to pay $5.00. If I want to pay more for better work I will go to elance.

The following is a image of the interaction between myself and a fiverr gigster (who claims to be from the US) as you will see they had no intention of providing their service for $5.00. (which is perfectly OK with me but if you do not want to charge $5.00 for your service then do not promote on fiverr


#fiverr
  • Profile picture of the author Harry Nguyen
    Bro, you need to find and look at the reviews to see what's working and what's not. Here's what I do, I go to the rating and maybe check the first page or second. You just have to keep looking around man, don't give up. I use almost everything on that site. It's cheap, but it gets the work done but if you want you can go to odesk, freelancer, etc
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  • Profile picture of the author Brains Gone Wild
    That sucks! I knew Fiverr was heading in that direction - I could tell when browsing the past couple of times. Ugh. I agree with Harry, carefully check out their gig reviews and rating before. Best of luck
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  • Profile picture of the author Winlin
    What I'm reading is that "If" you want upgrades, you need to do it ahead of time. I didn't get that he wouldn't do the $5 gig. Sounds like seller was trying to upgrade your package (gotta make a living) and you gave an objection that he was merely trying to overcome. I don't think he was trying to scam you, just trying to sell more work. - Anyway that's what I read into it- Regards
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    • Profile picture of the author agmccall
      Originally Posted by Winlin View Post

      What I'm reading is that "If" you want upgrades, you need to do it ahead of time. I didn't get that he wouldn't do the $5 gig. Sounds like seller was trying to upgrade your package (gotta make a living) and you gave an objection that he was merely trying to overcome. I don't think he was trying to scam you, just trying to sell more work. - Anyway that's what I read into it- Regards
      Read the exchange again and this time focus on this statement from the seller.

      On fiverr, you must add extras gig before i delivering, so if you want to get psd file so please add extras gig now.
      You peace of mind and add extras now, i will provide for you a professional logo, i have done more than 3000 logos, thank you!
      Read it carefully "You MUST add extras gig before i delivering"
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      • Profile picture of the author Micah Medina
        Originally Posted by agmccall View Post

        Read the exchange again and this time focus on this statement from the seller.

        Read it carefully "You MUST add extras gig before i delivering"
        I think we're all reading it pretty well.

        I also think you're getting way too excited parsing the words of someone with a really poor command of the English language towards the worst possible interpretation.

        When you told him you'd upgrade if you liked the work, you qualified yourself as a potential customer for the PSD.

        He treated you like a potential customer and said you'd need to upgrade first if you were buying the PSD (instead of the way you were proposing to do it) and he was sure you'd upgrade because he'd sold eleventy billion PSDs... blah blah blah. And if you knew how much 40 bucks was in rupees, you probably wouldn't blame him for being aggressive.

        Part of the reason you spend more than 5 dollars is so that you don't have these kinds of headaches and semantic hassles over the language barrier.
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        • Profile picture of the author agmccall
          Originally Posted by Micah Medina View Post

          I think we're all reading it pretty well.

          I also think you're getting way too excited parsing the words of someone with a really poor command of the English language towards the worst possible interpretation.

          When you told him you'd upgrade if you liked the work, you qualified yourself as a potential customer for the PSD.

          He treated you like a potential customer and said you'd need to upgrade first if you were buying the PSD (instead of the way you were proposing to do it) and he was sure you'd upgrade because he'd sold eleventy billion PSDs... blah blah blah. And if you knew how much 40 bucks was in rupees, you probably wouldn't blame him for being aggressive.

          Part of the reason you spend more than 5 dollars is so that you don't have these kinds of headaches and semantic hassles over the language barrier.
          I am not excited at all. I am merely stating facts.

          I could care less about the $5.00, but it is the principle of the situation. Fiverr is what it is. It is a site where you sell for $5.00, if you want more for your service then do not sell on Fiverr, sell on elance or odesk. I have no problem with upsells, but I specifically stated I only want the $5.00 level of service and if I like what I see then I will upgrade.

          I understand what you are saying about not having a command of the english language, that is why I always choose vendors who state they are from the U.S. this person is obviously not but states he/she is.

          The last logo I purchase for my website cost me $500.00, I knew up front that was the price, it sucked. But I still had to pay the $$. This is the reason I went to Fiverr. I want to see what I will get.

          I looked at several other adds and this now seems to be the trend. "I will do this or that for you, but, if you want me to deliver it, it will be an upgrade. Just like going to a restaurant. "I will make you a delicious steak dinner for $20.00, but, if you want it brought to your table so you can eat it then in will be an upgrade of $30.00, But, don't be offended it is just good business
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    • Profile picture of the author seriousjake
      Originally Posted by Winlin View Post

      What I'm reading is that "If" you want upgrades, you need to do it ahead of time. I didn't get that he wouldn't do the $5 gig. Sounds like seller was trying to upgrade your package (gotta make a living) and you gave an objection that he was merely trying to overcome. I don't think he was trying to scam you, just trying to sell more work. - Anyway that's what I read into it- Regards
      I thought the same. Granted, his grammar was terrible so it's easy to see where the misunderstanding arose.
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  • Profile picture of the author affshow
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    • Profile picture of the author allofnone
      Originally Posted by affshow View Post

      That teaches me a lesson.Good luck
      i agree with you , a good lesson for me too

      next time, before i hire fiverr, i must review it carefully.

      cheer,
      allofnone
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  • Profile picture of the author maximus242
    Sounds to me like a misunderstanding. What you wrote lead him to believe you were legitimately interested in upgrading and he was just trying a little too hard to upsell you.

    I think he would have provided the logo for $5.

    You said if you like the logo you will upgrade, he was just telling you that you cant upgrade later. If you want to do it you have to do it before.

    Sounds like a simple misunderstanding to me
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    • Profile picture of the author Daniel Elss
      hmmm, I don't know... what I got was the OP said "just do the $5 job" but the seller kept on him about the extras.
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    • Profile picture of the author agmccall
      Originally Posted by maximus242 View Post

      Sounds to me like a misunderstanding. What you wrote lead him to believe you were legitimately interested in upgrading and he was just trying a little too hard to upsell you.

      I think he would have provided the logo for $5.

      You said if you like the logo you will upgrade, he was just telling you that you cant upgrade later. If you want to do it you have to do it before.

      Sounds like a simple misunderstanding to me
      Please tell me what is so hard to understand about the following

      "I only need it for the website, just do the $5.00 job, if I like then I will upgrade

      Thank You

      Al"
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    • Profile picture of the author writeaway
      Originally Posted by maximus242 View Post

      Sounds to me like a misunderstanding. What you wrote lead him to believe you were legitimately interested in upgrading and he was just trying a little too hard to upsell you.

      I think he would have provided the logo for $5.

      You said if you like the logo you will upgrade, he was just telling you that you cant upgrade later. If you want to do it you have to do it before.

      Sounds like a simple misunderstanding to me
      Looks that way to me as well. People can make a lot of money reselling quality fiverr workproduct.
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  • Profile picture of the author SamAlnawar
    The seller thinks he's smart.. He needs to learn how to do business the
    right way.. If he did his job and created a good logo for you, he could then
    ask you to spread the word and I bet you would..

    I once purchased a gig from a very smart seller.. He reviewed my website
    and found 10 things that I should change to improve my website. At the
    end of the report he offered to do the changes for me and I agreed..

    So I paid $5 for the report and $40 for the changes he did for my website..
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    • Profile picture of the author domainscience
      What's the name of the seller???

      Thanks
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  • Profile picture of the author blillard
    Those are extras, I mean they should have been seen before you made the purchase really. With the new feature Fiverr added I can admit things have changed. You can still get all that with the NEW sellers who need to get more rep. I tend to not deal with established sellers because I know I can get MORE from those who are just starting out who are just as good. Its outsourcing really you gotta spend some to win some and fiverr is NO different. I pay for at least 3-4 gigs of the same to find a winner in most cases.
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    • Profile picture of the author agmccall
      Originally Posted by blillard View Post

      Those are extras, I mean they should have been seen before you made the purchase really. With the new feature Fiverr added I can admit things have changed. You can still get all that with the NEW sellers who need to get more rep. I tend to not deal with established sellers because I know I can get MORE from those who are just starting out who are just as good. Its outsourcing really you gotta spend some to win some and fiverr is NO different. I pay for at least 3-4 gigs of the same to find a winner in most cases.
      I did see the extras and as I stated to the seller, I did not want them.
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  • Profile picture of the author mego818
    Logos are some of the worst things you can buy on fiverr. For the simple fact that a decent logo for $5 is too good to be true. Anyone who knows how to make a decent logo can command $30 for it easilyyy.
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    • Profile picture of the author agmccall
      Originally Posted by mego818 View Post

      Logos are some of the worst things you can buy on fiverr. For the simple fact that a decent logo for $5 is too good to be true. Anyone who knows how to make a decent logo can command $30 for it easilyyy.
      About a month ago I bought a logo on fiverr, I got 5 versions and 1 was great, 2 were good and the other 2 were not so good. You can get decent service from fiverr but it is getting worse every day
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  • Profile picture of the author Winlin
    Well I read it several times and still come away with the same thing. Plus truth be told the post is kinda specifically bashing another site and another IM'r , against Warrior TOS as I recall. - Regards


    From the forum rules sticky:

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    Rule #1
    If you have a problem with another Warrior, a Guru, or God, take it up with them directly. Not here. No exceptions.
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    • Profile picture of the author agmccall
      Originally Posted by Winlin View Post

      Well I read it several times and still come away with the same thing. Plus truth be told the post is kinda specifically bashing another site and another IM'r , against Warrior TOS as I recall. - Regards


      From the forum rules sticky:

      The main overriding rule for this forum is this:
      Rule #1
      If you have a problem with another Warrior, a Guru, or God, take it up with them directly. Not here. No exceptions.
      This person is not a Warrior, Guru, or God. So, how does this rule apply. Secondly, it is not bashing, it is stating facts. You may personally feel like that but it is what it is.
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  • Profile picture of the author sunray
    A normal logo budget starts from $200 (real pros charging 3000 and up), you cannot expect anything from a $5 gig.
    If you are not ready to spend as much as it takes, why not use online logo makers like this:
    FREE Logo Maker - FREE Logo Creator - FREE Online Logo Design Showing some artistic creativity is good for you :-)
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    • Profile picture of the author agmccall
      Originally Posted by sunray View Post

      A normal logo budget starts from $200 (real pros charging 3000 and up), you cannot expect anything from a $5 gig.
      If you are not ready to spend as much as it takes, why not use online logo makers like this:
      FREE Logo Maker - FREE Logo Creator - FREE Online Logo Design Showing some artistic creativity is good for you :-)
      I went to fiverr to spend $5.00, what other logo prices are is irrelevant.
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    • Profile picture of the author salegurus
      What don't you people understand about Fiverr?
      It's a marketplace where Gigs/services are offered for $5.
      If you think your work is worth more then don't use Fiverr,
      if you post a Gig to deliver a service worth $1000 for $5 then
      that's what you have to deliver.
      You can't change the contract price after the order has been placed...

      Originally Posted by sunray View Post

      A normal logo budget starts from $200 (real pros charging 3000 and up), you cannot expect anything from a $5 gig.
      If you are not ready to spend as much as it takes, why not use online logo makers like this:
      FREE Logo Maker - FREE Logo Creator - FREE Online Logo Design Showing some artistic creativity is good for you :-)
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      • Profile picture of the author sunray
        Originally Posted by salegurus View Post

        What don't you people understand about Fiverr?
        It's a marketplace where Gigs/services are offered for $5.
        If you think your work is worth more then don't use Fiverr,
        if you post a Gig to deliver a service worth $1000 for $5 then
        that's what you have to deliver.
        You can't change the contract price after the order has been placed...
        No-no, you misunderstood me. I'm not offering any design services on Fiverr. I think even my time spent on communication with the client would be more worth than the $4 dollars they are getting.

        But let me show you it this way. If you meet some rascal in the street who offers a brand new ipad for $100 you know what's it all about: it's either stolen, or you just get scammed. You cannot expect it to be an honest deal, can you? Why is a $5 logo different?
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        • Profile picture of the author Daniel Evans
          Originally Posted by Fiverr Seller in Question

          On fiverr you must add extras gig before delivering
          Gig Extras remain as active options throughout the duration of the gig, including when the seller delivers your sample work for the very reason of purchasing an upgrade if you are happy with initial results of the primary gig.

          Your "peace of mind" (which he tried to flog you) comes from the option to buy extras later.

          It's maybe a bit extreme to quit using Fiverr, but you certainly done well to duck out of that one when you did. There's no shred of doubt in my mind.
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    • Profile picture of the author ronnyl2288
      ditto, we'd die without Fiverr! SUCH A GOLDMINE FOR MARKETERS!
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  • Profile picture of the author salegurus
    For all those trying to defend the seller, you are completely wrong.
    Yes $5 is not much to pay and you get what you pay for yada yada...
    Yes the seller is probably from the Sub Continent and just trying to earn a buck, so what,
    cry me a river.

    This is a classic case of bait and switch...

    "On fiverr you MUST add extra gigs BEFORE i delivering"
    Now, if the seller meant something else who's fault is that?
    If you want to do business in English then you better make sure you
    have at least basic understanding of the language else stick to what you know...

    Originally Posted by Winlin View Post

    Well I read it several times and still come away with the same thing. Plus truth be told the post is kinda specifically bashing another site and another IM'r , against Warrior TOS as I recall. - Regards


    From the forum rules sticky:

    The main overriding rule for this forum is this:
    Rule #1
    If you have a problem with another Warrior, a Guru, or God, take it up with them directly. Not here. No exceptions.
    You don't have a clue, what are you talking about?
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    Think of how stupid the average person is, and realize half of them are stupider than that.

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    • Profile picture of the author Micah Medina
      Originally Posted by salegurus View Post

      For all those trying to defend the seller, you are completely wrong.
      Yes $5 is not much to pay and you get what you pay for yada yada...
      Yes the seller is probably from the Sub Continent and just trying to earn a buck, so what,
      cry me a river.

      This is a classic case of bait and switch...

      "On fiverr you MUST add extra gigs BEFORE i delivering"
      Now, if the seller meant something else who's fault is that?
      If you want to do business in English then you better make sure you
      have at least basic understanding of the language else stick to what you know...
      She turned his upsell down in bad faith, acting as if she would buy the upsell if she was satisfied with his work.

      He reacted in the same way any salesperson in the entire universe would, whether it was India, Dallas, or Mars - pushing the upsell since there wasn't a firm NO answer. And the buyer flipped her wig and swore off anyone who would dare sell anything to her.

      Anyone who's ever sold anything in the real world runs across that a million times. It's not a "bait and switch" or whatever other silly scandalous phrase you want to apply to it.
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      • Profile picture of the author agmccall
        Originally Posted by Micah Medina View Post

        She turned his upsell down in bad faith, acting as if she would buy the upsell if she was satisfied with his work.

        He reacted in the same way any salesperson in the entire universe would, whether it was India, Dallas, or Mars - pushing the upsell since there wasn't a firm NO answer. And the buyer flipped her wig and swore off anyone who would dare sell anything to her.

        Anyone who's ever sold anything in the real world runs across that a million times. It's not a "bait and switch" or whatever other silly scandalous phrase you want to apply to it.
        First of all I did not turn anything down in Bad faith. I purchased a logo for $5.00.

        The seller suggested the upsell. I said no I just want the $5.00 service advertised.

        The seller then stated I had to buy the upsell.

        I said cancel.

        Nobody "Flipped their Wig" as you put it.

        Maybe you just throw money at everybody that says "Gimmme" But, I don;t
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        • Profile picture of the author Micah Medina
          Originally Posted by agmccall View Post

          First of all I did not turn anything down in Bad faith. I purchased a logo for $5.00.

          The seller suggested the upsell. I said no I just want the $5.00 service advertised.
          Unless you're really good with Photoshop and into kneecapping your own arguments... that isn't what you said. If you'd actually said that instead of "if i like then I will upgrade", you probably wouldn't have had any problems with the guy.

          So while you're totally free to buy or not buy something for whatever reasons you want..
          .
          Communicating what you want done in a completely clear way is bottom floor 101 stuff whenever you hire anyone to do anything. Otherwise, you get people wasting each other's time, arguing back and forth over semantics and nonsense...

          Speaking of which...
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      • Profile picture of the author salegurus
        Originally Posted by Micah Medina View Post


        Anyone who's ever sold anything in the real world runs across that a million times. It's not a "bait and switch" or whatever other silly scandalous phrase you want to apply to it.
        Well Sir actually i have sold in the real world, during the last 23 years i have owned and operated pubs and restaurants.
        You have your opinion and i have mine, we see things differently and that's fine.
        You have a good evening now....
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  • Profile picture of the author sirtiman
    The seller is a bad person, but gig already canceled. Case closed.
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    • Profile picture of the author agmccall
      Originally Posted by sirtiman View Post

      The seller is a bad person, but gig already canceled. Case closed.
      Read again, Not cancelled, seller refused cancellation

      al
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  • Profile picture of the author neck2neck
    Use elance and pay a far wage.
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    • Profile picture of the author salegurus
      Originally Posted by neck2neck View Post

      Use elance and pay a far wage.
      You do realize that it's Fiverr who set the terms of sale not the buyer.. We would all like to see people get a "fair wage" but when there are desperate people willing to do the work for less it undercuts everyone...
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  • Profile picture of the author akowally
    Poor communication skills there. I don't think sellers can refuse cancellations any more. Anyway, like most have said, read reviews before hiring anyone.
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    • Profile picture of the author Claire Koch
      I'm afraid I would have taken that wrong too. You never should force someone into an upgrade thats not the way it works. The gentleman should have said. Sorry if you want the upgrade you have to do it now otherwise its just $5 and you get the basics the upgrade won't be available after that.

      LOL ALL THAT FOR DIFFERENT VERSIONS OF THE IMAGE THATS PUSHING IT A LITTLE IMHO
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  • Profile picture of the author Anton543
    Fiverr is a flash in the pan. It will be out of fashion within a year.

    For your logos just use a freelance site .
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  • Profile picture of the author DBracey
    There are dodgy contractors and there are conscientious contractors everywhere, regardless of the price of the service. Perhaps the odds are higher the lower the service pricing, but I would hope those who are legitimately using the service as freelancers wouldn't be persecuted as a result of those who are not. I have never used Fiverr myself, but I imagine, like anywhere, Fiverr has plenty of legitimate freelancers trying hard to deliver as much quality as they can for the price they're charging.
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  • Profile picture of the author millionebook
    I have used Fiverr and must say I am selective but not been disappointed. Dont give up on it but be selective
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  • Profile picture of the author BrianDouglas
    Fiverr is GARBAGE on both ends. You do something for 5 dollars, and they keep a dollar right off the bat. TOO MUCH kept for the site when the site does that much volume and prices are so low as it is, they do not need that much kept per-gig.

    FURTHER, they hit the seller with the paypal fees!

    You do something for a five dollar bill and get less than 4.

    Worthless. Let idiots go there, let them do corny stuff like "video saying you're hot" and crap like that. Serious people stay away from it. I'll be recommending against fiver in my next case study (a single post study) soon.
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  • Profile picture of the author The Content King
    You don't have to order more than $5.00 if you don't want to. There are plenty of great logo makers on Fiverr who will do the job for the advertised price.

    I think it's great that Fiverr has found a way to increase the income of its sellers. It makes the site even more valuable to use. I recently paid $20 on Fiverr for a website set up with thank you and download page. It was fast, high-quality and I was very pleased with her communication.

    Fiverr is evolving, but there will always be projects for $5.00. Don't be mad because people found out how to make more than $5 per job. It's called ambition and I'm for it 100%.
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    • Profile picture of the author agmccall
      Originally Posted by The Content King View Post

      You don't have to order more than $5.00 if you don't want to. There are plenty of great logo makers on Fiverr who will do the job for the advertised price.

      I think it's great that Fiverr has found a way to increase the income of its sellers. It makes the site even more valuable to use. I recently paid $20 on Fiverr for a website set up with thank you and download page. It was fast, high-quality and I was very pleased with her communication.

      Fiverr is evolving, but there will always be projects for $5.00. Don't be mad because people found out how to make more than $5 per job. It's called ambition and I'm for it 100%.
      If you promote your product on a $5.00 website, then sell it for $5.00 If you want more then go to elance and odesk. I am also all for making money and maximizing profit, that is why I sell nothing on fiverr.

      I am not mad that someone has tried to make more I am mad that they advertised a $5.00 product/service and then will not deliver until the upgrade is purchased.
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      • Profile picture of the author agmccall
        For the record, I am not giving up on fiverr. In fact, I have made some good purchases there. The purpose of this post was simply to bring this to attention of fellow warriors. This is not an isolated incident. If you look, particularly in logo design, you will see it is a growing trend.

        Maybe fiverr should change their name to fiverrplus

        Al
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  • Profile picture of the author Tyler S
    I don't think you should quit Fiverr. That is an extreme case.
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  • Profile picture of the author webproishere
    On my end, i'm done with Fiverr but as a "gig" doer.
    Once Fiverr gets their cut and Paypal, there's nothing left for me and people are getting more and more "naughty" when they order
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  • Profile picture of the author PinkOwl
    You should give Fiverr another chance. I know you weren't happy this time, but there are really some great designers out there. I have purchased a few things from them and a logo was one of them. I cannot say that I was happy with everyone I had, but my one not so great experience made me more diligent in who I choose.

    Also, I normally ask a TONNNNNNN of questions before I pay for a gig. I want to be sure that the seller and I are on the same page. This way if he/she goes back on what I have asked them I have it in writing (well typing) what he/she offered or we agreed to.

    Even when you find someone with mad crazy great feedback/reviews, be sure to check the number of people who actually purchased a gig from them. This way you should be able to tell who was fudging their reviews.

    Good luck!
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  • Profile picture of the author zoritey87
    I used fiverr long ago, and he's trying to cheat you, is not necessarily to add an extra gig, so sad there's people trying to take advantage of others in that disgusting way, you can see that he's not from the U.S. because he wrote: BEFORE I delivering, I'm not an English pro I speak 3 languages but those are grammatical HORRORS.
    All the best.
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  • Profile picture of the author Gengis
    It's not that serious bro. Fiverr is a little bit of hit or miss but if you want to go for the hit everytime or atleast almost everytime then you need to go to a local graphic shop right in your city and pay what they charge for a logo which is usually around the $500 range..

    Like i said it's not that serious and you're crucifying the guy. Just move on a find a better more legit logo maker for you..

    Good luck man
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    • Profile picture of the author cashp0wer
      I'm sorry this happened to you. I have never used Fiverr for anything whatsoever before and after seeing this I probably won't in the future.
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  • Profile picture of the author joseph7384
    [DELETED]
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  • Profile picture of the author Greg guitar
    I need a better calendar; mine has nothing on today's date about it being "get your knickers knotted over nothing" day.

    Seems pretty obvious the seller is getting trashed simply because he mistakenly reversed two words in a phrase, and said "must" without re-establishing the context: "if you want to do what you mentioned you might want to do; get the extras later".

    Obviously, "you must add extras gig before I delivering", was an imperfect version of, "you must add gig extras before I deliver-if you think you will need them later" ("extras gig" doesn't even make sense, whereas "gig extras" makes perfect sense; you gotta cut some slack now and then, unless you enjoy a good rant based on a willful misreading of someone's intentions).

    Bottom line; the seller should have run his wording by his lawyer before each reply. I guess he didn't because he can't afford to pay $300 to land a $4 gig.
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    • Profile picture of the author agmccall
      Originally Posted by Greg guitar View Post

      I need a better calendar; mine has nothing on today's date about it being "get your knickers knotted over nothing" day.

      Seems pretty obvious the seller is getting trashed simply because he mistakenly reversed two words in a phrase, and said "must" without re-establishing the context: "if you want to do what you mentioned you might want to do; get the extras later".

      Obviously, "you must add extras gig before I delivering", was an imperfect version of, "you must add gig extras before I deliver-if you think you will need them later" ("extras gig" doesn't even make sense, whereas "gig extras" makes perfect sense; you gotta cut some slack now and then, unless you enjoy a good rant based on a willful misreading of someone's intentions).

      Bottom line; the seller should have run his wording by his lawyer before each reply. I guess he didn't because he can't afford to pay $300 to land a $4 gig.
      It is not "Obvious" that he was saying something else, it is "Obvious" he meant what he said. and the proof of that is that he will not respond at all to my messages to him and he has not delivered the product in the time specified
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      • Originally Posted by agmccall View Post

        It is not "Obvious" that he was saying something else, it is "Obvious" he meant what he said. and the proof of that is that he will not respond at all to my messages to him and he has not delivered the product in the time specified
        Agreed. Actions speak louder than words. It seems he's still trying to get you to pay more. That's wrong.

        You can resolve this situation by contacting Fiverr Support.

        fLufF
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      • Profile picture of the author Greg guitar
        Originally Posted by agmccall View Post

        It is not "Obvious" that he was saying something else, it is "Obvious" he meant what he said. and the proof of that is that he will not respond at all to my messages to him and he has not delivered the product in the time specified
        That isn't proof of anything, except the fact that he's at least as pissed as you are, so he's getting back at you (not cool at all on his part, but bad sh*t happens when you take a combative approach to transactions, which you did before he started stonewalling).

        Now you're just locking horns, and apparently whoever can be most stubborn about what clearly started as a misunderstanding, will be the "winner".

        Nothing in your posts hints at even considering the most obvious (that's right, obvious) possibility that what he meant was IF you want to get the files, you will have to order them up front. You seem to think your interpretation that he was commanding you to order more, and saying he does not do gigs for $5, has no room for doubt. It is nonetheless a far more unlikely interpretation that the fact that the phrasing was imperfect.

        The very fact that you decided to make a rant thread over a $5 gig that went south adds to the impression that you've got a chip on your shoulder. He is wrong with what he's doing now, but what became a battle of wills started as a miscommunication that you took in the worst possible way, and it unsurprisingly escalated from there.
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    • Profile picture of the author moneygoose
      Mental note: Type in broken English and demand upgrades on Fiverr. I bet a lot of people just roll right over.
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  • Profile picture of the author Mohammad Afaq
    Here's what I read:

    If I like it then I will upgrade.

    And then he said:

    If you want to get psd file (upgrade), please add the extras now as there isn't a point in doing it later. Also, I know my shit and I will provide you with quality so don't worry about that.


    And the language barrier got in the way.

    Not trying to step on any toes but I think you blew this whole thing out of proportion. You gave the seller an impression that you wanted to upgrade and he said okay if you want to upgrade please do it right now. You misunderstood that and tried to cancel the order right away.

    Now take a deep breath, calm down and cut the guy some slack
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    • Profile picture of the author agmccall
      Originally Posted by Mohammad Afaq View Post

      Here's what I read:

      If I like it then I will upgrade.

      And then he said:

      If you want to get psd file (upgrade), please add the extras now as there isn't a point in doing it later. Also, I know my shit and I will provide you with quality so don't worry about that.


      And the language barrier got in the way.

      Not trying to step on any toes but I think you blew this whole thing out of proportion. You gave the seller an impression that you wanted to upgrade and he said okay if you want to upgrade please do it right now. You misunderstood that and tried to cancel the order right away.

      Now take a deep breath, calm down and cut the guy some slack
      It might be what you read but it is not what he said.

      There should be no language barrier as he claimed to be from U.S.
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  • Profile picture of the author neralu
    Its all about finding the right people and that can be done with reviews and feedback people are giving.. I generally buy from people who are Level 2 or top rated sellers wtih at least 90% gig rating.. I have had a great success in getting the job done at a dirt cheap...

    Karthik
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  • Profile picture of the author primeaque86
    I am a seller and buyer at Fiverr at the same time. You know, Fiverr is a great place to buy quality services. And I may ask you, do you think there is no such thing at elance and odesk? You know, it happens everywhere - that's why you must read the guidelines first.

    Check the ratings and feedbacks - that's the first thing you should do before hitting the button "order".

    Communicate the seller first via inbox - to ensure there would be no miss communication, you should contact the seller first and tell him what you need.

    About the Seller - his purpose is to market his extras, and for me, he has no intention to get extra money from you. As sellers gained levels (level 1, level 2, top sellers) they have the privilege to add gig extras - that's a tool design by fiverr so that sellers can increase there revenue.

    If you don't like the offer - no problem, you can ask the seller to proceed with you only want...

    It's about communication.

    Regards,
    Prime
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  • Profile picture of the author RabbitAnimate
    the seller should learn English better, and communicate more (although he is pushing too hard too), as the buyer, maybe it'll be wiser if we ask nicely whether he doesn't want to deliver the job before adding Gig Extras, or it's just an options. lesson learned.
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    • Profile picture of the author Daniel Evans
      Originally Posted by primeaque86

      About the Seller - his purpose is to market his extras, and for me, he has no intention to get extra money from you.
      Surely if someone offers an upsell they are presenting it in a bid to attain extra money?
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    • Profile picture of the author David Hooper
      Originally Posted by Windu View Post

      the seller should learn English better, and communicate more (although he is pushing too hard too), as the buyer, maybe it'll be wiser if we ask nicely whether he doesn't want to deliver the job before adding Gig Extras, or it's just an options. lesson learned.
      Or maybe the BUYER should learn English better, considering it's his native language. Anybody who does a lot of outsourcing overseas knows learning how to communicate with non-English speakers (or close) is part of it.

      If you want a native speaker, you're going to pay for it. And if you're not willing to pay for it, it doesn't show that much faith in your project, does it?
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      • Profile picture of the author agmccall
        Originally Posted by David Hooper View Post

        This is a called an upsell. You all do the same thing in your businesses...I hope.

        agmccall, I understand "it's the principle," but how much energy are you putting into this? The provider isn't going to change his businesses practices over what you consider to be the correct way of doing business, so it seems to me that you're only frustrating yourself.
        I am really not putting any energy into this, in fact, it is quite entertaining. But what I consider is a way of doing business is. If you go to a site called "fiverr", you understand the concept of fiverr don't you? to do things for a fiverr. A fiverr is $5.00 So, if you do not want to do a task for $5.00 then you do not advertise on Fiverr.com this is a real simple concept to grasp, don't you think? apparently not.

        Originally Posted by David Hooper View Post

        Or maybe the BUYER should learn English better, considering it's his native language. Anybody who does a lot of outsourcing overseas knows learning how to communicate with non-English speakers (or close) is part of it.

        If you want a native speaker, you're going to pay for it. And if you're not willing to pay for it, it doesn't show that much faith in your project, does it?
        I understand english quite well. And what I understand is if you offer a service for $5.00 then you provide the service for $5.00 I do not think this is too difficult to understand. Let me ask you this, Mr. Hooper. Let's say that I posted a flyer at your local supermarket. This flyer advertised that I would rake your yard for $5.00. You, Mr. Hooper are having a barbeque on Saturday so you say, Hey, This guy will rake my yard and make it look nice for all my friends. I will hire him. I know this job is worth $50.00 but he advertised for $5.00 So I show up on Saturday morning to make your lawn look real pretty for all your friends who will be attending your barbecue. But, before I start I say. Mr. Hooper maybe you do not understand english all that well, what I meant was you have to have your house powerwashed for $50.00 for me to rake your yard for $5.00 I guess MR.DAVID HOOPER should learn english.

        Thank You for listening

        al
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  • Profile picture of the author ChadRichards
    I've got a great logo guy on Fiver. Sent you a pm.
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  • Profile picture of the author GobBluthJD
    You found one bad seller. There are many more sellers out there. Keep calm, and move along.
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  • Profile picture of the author Domenech
    I wasted $15 hiring a crap seller for backlinkd. I'll work only with pro freelancers.
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  • Profile picture of the author seobro
    Look at the rating of the person. I have found that people with low rating do work that is poor. That is why we should have a rating on the WSO section of our forum to prevent problems like this one. Also, I hope that you gave him a negative review. That way he cannot con other Fiverr users. Most people get angry, but do not leave negative feedback on the scammers. This allows them to keep playing their little game. Eventually people get fed up. They then move away. Please remember that over 90% of my transactions on Fiverr are positive ones. Still, a few bad apples are rotten to the core.
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  • Profile picture of the author philstar
    This is just a misunderstanding. I think what the buyer meant by saying "you must add extra gig before he will deliver the work" is you can't add or buy an extra gig after he push the deliver button.

    But this seller is pushing so hard to market his extra gig which is very annoying...so I don't blame you for your action.
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    • Profile picture of the author Daniel Evans
      I sometimes find peoples opinions absolutely and utterly astounding.

      I cannot for the life of me understand why people would assume this to be a misunderstanding.

      The seller even denied mutual cancellation before work had even commenced!

      ...so not only is the seller overly pushing the upsells they are also forcing the original gig when the buyer raised complaint which concludes the fact they are indeed acting in a manner that's forceful and unfair.

      As a side note; don't think for one moment that some people who live in different countries don't try use this great "launguage barrier" to their advantage!

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  • Profile picture of the author Mark72
    Some of the services on fiverr are an absolute bargain for what you can get.

    You need to sort by rating though and then read some of the feedback.

    I especially like the 24 hour gigs that have your stuff ready the next day!
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  • Profile picture of the author importavip
    Is there any place to open disputes in fiver?
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  • Profile picture of the author Soulstreak
    How are people giving you a hard time about this? You were not at all in the wrong. The whole point of the website is to outsource things or get things done for the price of $5... hence the name fiverr.

    If they did not want to do the gig for $5 then they should not have posted the gig on the website and then in the title said "$5".

    That guy could not have possibly been from the USA unless he moved there recently. It is simple really, do the gig for the $5 or get reported.

    I never use fiverr, but dang if you can't even get past the ordering part then how are you ever going to get what you want. His logo was probably terrible anyways. Who would pay all that money for things that you should be getting in the first place. I know I wouldn't pay for extras before I know what the logo will even look like.
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  • Profile picture of the author danicaninalouwe
    How bad, well i'm a graphics designer, and I believe i CANT and WONT do a logo for just $5, logo has many descriptions and twist to do so a $5 wont be enough. So whenever you see so low price, don't expect to have the full stuff you are expecting. I suggest you directly go to a website or someone who offer graphic services and pay him/her right.
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  • Profile picture of the author Allegro
    Fiverr is the best way to get some quick and dirty concepts done. Or to get some really stupid shit like someone running around in a banana costume shouting your name.
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    Nothing to see here. Move along, citizen.

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  • Profile picture of the author JamesGw
    I really only use Fiverr if I'm looking to get a service done quickly and cheaply where the quality doesn't matter. I'd never use them to get a logo. That should be done professionally.

    That said, you always need to check reviews of people you're buying from. He obviously didn't speak English too well, and some people might be right about miscommunication.
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  • Profile picture of the author Young Financier
    He's upselling...what's wrong with that? It seems to me like he's going to do the logo image, but you're gonna have to pay extra for the master files. I don't see the problem.
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  • Profile picture of the author lotsofsnow
    Fiverr is an excellent resource for getting something done quickly and cheap. But as with everything you have to look closely what you are getting and talk to the person that offers the gig first.

    Fiverr is by the way also an excellent platform to start a business on a shoe string.
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  • Profile picture of the author aizaku
    Yea, I'm seeing more of this too for video and graphic work.

    Quick question, did you check out the reviews and if so, what did the others say about the gig?

    Thanks for sharing.
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  • Profile picture of the author bestcreativeseo
    Fiverr is still good if you trust on Google sellers only. Good sellers are one who have 1000+ feedbacks.. And no negative feedback.

    Originally Posted by agmccall View Post

    Hello All

    I have decided that fiverr is now turning into another elance or Odesk. The $5.00 is the lure and we are the fish.

    I went to purchase a logo. I do not mind paying more than $5.00 for a logo but if you advertise a logo for $5.00 I expect to pay $5.00. If I want to pay more for better work I will go to elance.

    The following is a image of the interaction between myself and a fiverr gigster (who claims to be from the US) as you will see they had no intention of providing their service for $5.00. (which is perfectly OK with me but if you do not want to charge $5.00 for your service then do not promote on fiverr


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    • Profile picture of the author agmccall
      Hello All, I was just going through and deleting my old subscribed threads and found this one and thought I would let you know how it turned out. Especially those of you who slobbered at the feet of the seller and told me that I did not understand and it was a miscommunication.

      He refused to do the job because I would not buy the upgrades. So much for miscommunications and language barriers.

      I did get a logo from someone else and they did a good job

      al
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  • Profile picture of the author David Sneen
    Let the buyer beware! Especially at the bargain price of $5.

    Of course, that bargain is what makes Fiverr popular. Is it worth a bit of research to find the best gigs? ...I vote "yes."
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  • Profile picture of the author Corey Geer
    I know I've said it a million times before but...

    When you pay $5 to have a service done...
    You get $5 people...

    I've been there, I've spent way more than I needed to on cheap Freelancers and I learned my lesson real quick.
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  • Profile picture of the author hirithk
    Hi
    Fiverr, ii tried with these to get the traffic, but i was confused in that. plz can any one share that how to use.
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  • Profile picture of the author rhondaklewis
    I still say it was a misunderstanding. Everything was going fine until you added you will upgrade later. If you had left it at no just do the five dollar job then that's probably what you would have gotten.

    When you added you will upgrade later the seller should have explained that he will deliver the 5 dollar logo but you will not be able to upgrade later it will be too late, you have to do it now. I don't see where he said he was not going to do the logo at all.

    Glad it worked out for you anyway
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  • Profile picture of the author asiriusthoth
    There are a lot of good gigs on fiverr, that I am quite sure over match the negative ones. I've spent about $4k on fiverr within the last year, and I think I've gave a "thumbs down" on maybe 10 at the most. There are some unbelievably talented people on there.

    Just like any website, there are some rotten apples in the bunch. Go with 98% or higher feedback and 500 processed gigs; you should be good.
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    • Profile picture of the author LilBlackDress
      I saw one recently where the Fiverr gigger offered to create an article on a specific website for $5 but then you had to pay another $5 for them to put the article in your account at the site...oh the fine print!
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  • Profile picture of the author WallyKyle50
    Yeah, you need to be firm and patient. and please take YOUR time
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    • Profile picture of the author Curtis2011
      Lol. That interaction was pretty bad.

      BTW, if OP or anyone else is interested in getting a real $5 logo, I can recommend this fiverr user: http://fiverr.com/clippership/create...ader-or-banner

      I have used him a few times in the past and the logos have always been pretty good, definitely worth at least the $5 and always good enough quality to throw up on a micro-niche site of mine. I've actually made several product sales from one of the micro-niche sites that I used one of his $5 logos on, so they are definitely legit.

      Also just FYI, I am not affiliated with this person in any way and don't get any money for posting this.
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    • Profile picture of the author agmccall
      Originally Posted by WallyKyle50 View Post

      Yeah, you need to be firm and patient. and please take YOUR time
      What??? Oh, Sorry, you are trying to get your post count up with nonsensical posts
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      • Profile picture of the author bluecoyotemedia
        Originally Posted by agmccall View Post

        What??? Oh, Sorry, you are trying to get your post count up with nonsensical posts
        agmccall

        from what i read.. you totally mismanaged the gig.

        you are always in charge with Fiverr so there is no reason to get upset

        especially if the guy is poor at trying to upgrade you.

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  • Profile picture of the author Bri777
    Originally Posted by agmccall View Post

    Hello All

    I have decided that fiverr is now turning into another elance or Odesk.
    I used to think about that too but I found a way around that since many of my gigs can be done in 30 minutes.

    Buyer satisfaction is of primary importance though. So if needs more time, I'd do it no problem.

    EDIT : (read the whole thread) haha ok wrong context for my reply.

    That seller is forcing him a bit to upgrade so it's kinda shady.

    Never generalize though. (never is a generalization right) haha

    I ordered a show my sign from a pretty girl and I was extremely satisfied.
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  • Profile picture of the author clever7
    All service providers are very dangerous because they can be dishonest. I found horrible people at Elance and Odesk. I didn't have any disappointment at Fiverr because I used it only a few times.

    It's dangerous to trust someone for a service. You must be very careful.

    The sites like Elance, Odesk, and Fiverr don't offer any guarantee that you will find good sellers, and they don't protect the customers. They work like a bank - they collect providers and they collect the money, nothing else.

    You depend on the seller's honesty even for a simple cancellation.







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  • Profile picture of the author Bisturi
    So far I've been lucky with Fiverr. I do, however, always contact the seler prior to ordering and am very detailed with what I want and if he's OK with the price (including any extras).

    I'm trying to get a book cover and while some say they'll do it for $5, I add up extras so I pay him $20, as I know that way the guy will take it more serious and will treat me better.
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  • Profile picture of the author FostinWD
    cheap service, cheap quality, cheap treatment.
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  • Profile picture of the author SurrealPSD
    It's what you get for paying a douchey price for a skilled service. No sympathy here.
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    • Profile picture of the author Jay27
      Like with all sites, you've gotta wade through all the BS in order to find the gems.

      There are good gigs on Fiverr. But you have to take the time to properly research a few gigs you're interested in and then take the gamble on the one you think is best.

      If the gig turns out to be a dud... so be it. But it's only five bucks! Who cares if you've got a bad gig on your hands? Cut your losses and move on.

      The $5 is a lure, indeed. But what's wrong with getting to know what somebody provides for $5?

      If you take yourself serious as an IMer, you're going to have to accept the fact that the market place is chock full of lures.

      (read: advertising)
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  • Profile picture of the author julesw
    I'm pretty sure i had a youtube channel banned because of a rogue video intro that i got there that was copywrited.
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  • Profile picture of the author footbag_man
    This person is clearly going against fiverr T&c's..

    I use fiverr for a lot of outsourcing and its been so awesome.. this is just one out of many excellent people doing graphics at fiverr
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  • Profile picture of the author CurtisSWN
    The nerve of those people! Thinking they need more than $4 for every job, that means less profits for us! Whatever happened to exploiting the third world!
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  • Profile picture of the author whossain
    I find it is a problem with the buyer because there is a detail description of the gig which is not on the screenshot uploaded by you and from the description if it is clear to you that the gig will be helpful; then, you can buy and after buying if the seller does not deliver the promised product you have the option to cancel, reject the order and get money back. IT IS GOOD SYSTEM!! I love to buy and sell on fiverr.
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  • Profile picture of the author David Hooper
    This is a called an upsell. You all do the same thing in your businesses...I hope.

    agmccall, I understand "it's the principle," but how much energy are you putting into this? The provider isn't going to change his businesses practices over what you consider to be the correct way of doing business, so it seems to me that you're only frustrating yourself.
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  • Profile picture of the author JMac
    OP,

    I'm with you, you specifically asked for the $5 only option you purchased and the guy clearly said no. I would cancel the paypal and leave this guy some terrible feedback.

    I understand the language barrier issue but come on guys. The OP clearly said, just give me what I paid for and the seller clearly said NO, he has to buy more.
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    • Profile picture of the author passiveincomebiz
      Except one time -- I have had good experiences with fiverr and I don't see fiverr dying off soon. Honestly -- I would have reported the seller.
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  • Profile picture of the author Periwinkle
    Banned
    I'll work only with pro freelancers.
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  • $5 today is not the same as $5 when the site started. That means the gigs are cheaper and cheaper and the $4 they make are less and less. It's not a sustainable model.
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    soon people... Relax...
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    • Profile picture of the author Slim Deer
      Originally Posted by HelpingYouBeAnExpert View Post

      $5 today is not the same as $5 when the site started. That means the gigs are cheaper and cheaper and the $4 they make are less and less. It's not a sustainable model.
      Totally agreed. Fiverr seller are getting more and more. Which mean they tried to competed with each other. New seller comes and offer bonuses and more bonuses. Sometimes its not worth it for $5, you have to work for several hours.

      p/s: However it better than none. Better than you gain nothing and surfing Facebook. Hehehe..:rolleyes:
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      • Profile picture of the author bluecoyotemedia
        Originally Posted by Slim Deer View Post

        Totally agreed. Fiverr seller are getting more and more. Which mean they tried to competed with each other. New seller comes and offer bonuses and more bonuses. Sometimes its not worth it for $5, you have to work for several hours.

        p/s: However it better than none. Better than you gain nothing and surfing Facebook. Hehehe..:rolleyes:
        Slimdeer

        I know smart people that use fivver as lead funnels into bigger jobs and they are very successful at it

        one SEO guy provides a great service.. and I found him on fivver.. and now have spent a few grand with him.

        so it depends how you approach this model
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  • Profile picture of the author thomas228
    that suckss allthough there are alot of great gigs worth way more than 5$ there!
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  • Profile picture of the author pat.sharpe1
    The problem is that the site advertises itself and promotes itself as providing everything for.....a fiver. I understand up-sells and yes we all want to achieve greater profitability but,,,there are ways of doing it without "sticking your arm in"
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  • Profile picture of the author Slim Deer
    I cant see the seller feedback.

    In this case, i guess the seller is just a noob. He might misunderstad the word 'transparent logo' which mean you need the psd file. Of course, to have a psd file mean you want the template of this logo = which mean, you need to add extra gigs
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  • Profile picture of the author Andy Fang
    Reviews, reviews, reviews. It's the #1 rule for buyers, even in the WSO section.
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  • Profile picture of the author gogreenresources
    I think Fiverr is a good business mode.Yes there is a lot competition like here at Wrrior Forum except here 'Gigs' are normally priced higher than Fiverr's. There are several ways you can use Fiverr to your advantage moreso that they have side sales/ upsales... i don't know what you call them. it can be a way to get customers to your mainline business especially for people like us who have difficulties attracting traffic. Fiverr has inherent traffic that you can take advantage of.

    I sell a few things at Fiverr, and from 6 or 7 customers I had 4 of them bought another gig from m.. So I made $8 from them instead of $4 and if I had more gigs potentilly i could have made more from each customer. I told them i have more gigs coming and they asked me to notify them.

    But of course the other trick is customer service, no matter the price. On one of my gigs I sell an empty template fully configured with plugins and std pages. it is ready to for content soon after installation. Almost all my customers had difficulties with installing, I offered free installation to the extent that i would spend over 30 minutes walking the client through. Some guys felt bad and wanted to buy more from me, one even offered a 'tip' for $30 and now he has outsourced some of his work to me.... Bluh bluh

    In my opinion Fiverr is a good model. And don't worry about competition much.

    Great resources for using Fiverr as a seller check out;

    Angus Campbell - Fiverr Cash Juicer
    Christine Darrington - 5 Minute Cash Formula 9I think she's in the Warrior Forum as well

    Google the above if you're interested, I don;t have the links at hand unfortunately
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