local small businesses

19 replies
Okay, so I'm asking myself, "What internet-related service do most small business owners need AND want?"

... their own website?
... email marketing?
... get in a city link directory?

What do you think?

If you needed to make money fast, what kind of service would you offer a small business owner that could put money in your pocket now and on a monthly basis?

Let get some opinions and possible experiences going... :-)

Sincerely,

Jaime

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#businesses #local #small
  • Profile picture of the author swiminsoda
    If it's a new business owner, I would provide everything he/she needs to start a business like webhosting, autoresponder, newsletter, website builder/ services, templates, shopping cart integration which are mostly subscribed services on a monthly basis.

    If its a small business but not necessarily new, then I would provide packages that would help them with their marketing efforts like PLR content, software, content writing, backlinking, social bookmarketing, PPC campaigns, and so on.

    Hope this helps..
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  • Profile picture of the author pdrw07
    If we talking about montly basis, I think the best business is provide a hosting or server for client.

    This is just my opinion
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  • Profile picture of the author artwebster
    What every small business wants above all else is
    to cut expenditure
    to find more paying customers

    They only think they want all this IM guff when somebody visits them and makes a suitably confusing pitch.

    I am trying to launch a report that will provide both requirements but finding that there is a conspiracy among marketers to accept the latest b.s. about valuable products being given away.

    What would you pay for a product that would show you how to walk into virtually any small to medium sized business and make a sale that would get the client a major cut in expenses, the probability that he will find more paying customers and produce a lump sum and residual income for you?
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    You might not like what I say - but I believe it.
    Build it, make money, then build some more
    Some old school smarts would help - and here's to Rob Toth for his help. Bloody good stuff, even the freebies!

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    • Profile picture of the author Glenn Leader
      Originally Posted by artwebster View Post


      %< snipped

      I am trying to launch a report that will provide both requirements but finding that there is a conspiracy among marketers to accept the latest b.s. about valuable products being given away.

      %< sinpped
      Hi Art,

      You've made this claim before on this forum, can you point me in the direction of these conspiracies? Where can I read more about the latest BS? Not that I wan't to subscribe to them, but simply to understand your points.

      Glenn
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      • Profile picture of the author artwebster
        Originally Posted by Glenn Leader View Post

        Hi Art,

        You've made this claim before on this forum, can you point me in the direction of these conspiracies? Where can I read more about the latest BS? Not that I wan't to subscribe to them, but simply to understand your points.

        Glenn
        Hi, Glenn,

        There are several responses on http://www.warriorforum.com/main-int...some-help.html that promulaget giving away or $7 pricing as well as in other streams. Other forums I subscribe to also have that same stock answers popping up.

        Maybe conspiracy is too strong a word? Maybe I should have said the latest internet marketing fashion?

        It seems the idea of something original is anathema to internet marketers but I am awaiting a video testimonial from a non internet marketer who is using some very basic IM tools to make a lot of money.

        Since I know as much about marketing as I do about subjugating moluscs, I am also waiting for some assistance from an expert.
        Signature

        You might not like what I say - but I believe it.
        Build it, make money, then build some more
        Some old school smarts would help - and here's to Rob Toth for his help. Bloody good stuff, even the freebies!

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        • Profile picture of the author DeadGuy
          If you are just starting out with local businesses, I'd make a few suggestions.

          1) Show the business owner how you intend to make them money. This is the main barrier you will face. Your job is to show them exactly how you or your service will achieve this for them. If the business owner can't see a clearly believable benefit, they wont' buy.

          2) The hardest part is selling the owner on the idea, even if they like the idea. I know. Nobody likes to use the word "selling", but selling is exactly what you will be doing. (Actually, it's what we all do.) If that makes you queezy, pick up a book on how to sell. This will make you more at ease.

          3) Even if you do a great selling job initially, the business owner may raise objection #2. "What if it doesn't work?" Just as in IM, you'll need to think about ways to get rid of the risk. At least some of it. Give this a lot of thought before you approach your prospect so you don't have to try and come up with something creative on the fly.

          Some things that have historically worked well are providing your service in exchange for a percentage of the increased business activity, no cost to the business owner for a month or so... things like that. Anything that you can offer your prospect that reduces the risk and shows that "you are in this together", will go a long way toward making the sale.

          Once you've established yourself, you can easily back off of the freebies. Good luck with this Jaime! Pursuing your local market doesn't have the supposed glamour of making tanker loads of money via conventional IM to the masses... but it's infinitely more down-to-earth and works!
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          You are making this work at home stuff way harder than it is. Ready for some sanity? Clear your head and start over.

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  • First of all, can they afford you? Seriously, if you go around to many of the small businesses you patronize, they don't have money for "Internet Stuff". Nor are they likely to get that kind of money anytime in the future.

    Business owners generally know their business, but don't know about marketing -- of any kind. Those that think they do generally know just enough to make themselves dangerous!

    If you really want to help yourself and local businesses prosper with IM methods and techniques, find the businesses that have an ad budget and are spending it. Talk to them about their business. Find out what they want to accomplish.

    NEVER offer solutions before you understand that business! That's a losing proposition.

    In general, third-party autoresponder setup and maintenance is the quickest and most profitable way to get your feet wet in this wading pool. Just do a search of local business websites and click on their "lead capture form" WITHOUT entering any info. If you get a Thank You message, this is a potential client.

    Can you figure out why?
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    "The will to prepare to win is more important than the will to win." -- misquoting Coach Vince Lombardi
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  • Profile picture of the author Janus
    I just started site offering a pay per use business analysis calculator that has applications for most businesses, including the small business owner. It has more use in the business credit area but is also a good reporting and proposal tool.
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  • Profile picture of the author Kim Davis
    Do small business owners think that they need anything? How can you convince them of what they need when you don't know if they feel they have a need? A consultative approach would serve well. Find out what their struggles, concerns, problems, hopes, plans, dreams are. Find out what their service would look like to them in a perfect world. Find out what they don't like about their business as it is now. Listen to their wants then you will know if you can provide a solution for them. If you can match up their problems with your solutions then you will know what you can offer. You may not have what they think they need. If you do then it's your job to get them to think it was their idea. A win-win situation.
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    • Profile picture of the author Robert Matthew
      I've been consulting with small to medium businesses for several years now...I used to offer SEO, Web Design, Etc.

      Now I go strictly with Lead Generation and also Site Rentals. Granted the other services are great to offer, but at the end of the day...you're still working for someone else.

      That's why I made the switch in my business...lead generation is great as you control pretty much the entire process...same with renting sites. Build it, Drive Traffic, Rent It.

      Nobody calling saying, oh can you change this color, make this text bigger, etc. I really couldn't deal with that...

      My 2 cents...good luck!
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    • Profile picture of the author JohnMcCabe
      Here's one possible answer...

      What happens if what you do doesn't work?


      That's why I ask for a six month minimum commitment. Unless we get lucky, we probably won't hit the optimal mix on the first swing. I'll give you the best chance I can through research and experience, but the customers are the final judges of whether or not we get it right.

      My process is to put the best possible offering out there and see what happens. Then we'll tweak it and watch again. As long as we work together, I'm going to be trying to beat our best. It's called "split testing" and it's been making fortunes for over a century.

      You knew there was an element of risk when you opened for business, right? This is another calculated risk, one with unlimited potential upside. If I'm a complete flop, you're out a few dollars, same as a failed ad or product line that doesn't sell. I've never had a complete flop.
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  • Profile picture of the author Mark Riddle
    Its always about providing the business with more income and profit, not always about MORE customers.

    The quickest response will be from existing customers.

    You HAVE to know Marketing FIRST.

    You want a bunch of people to just show up ?

    Put up one of those huge spotlights in the parking lot and a sign with free popcorn and pop.

    Store traffic WILL increase, but its only a flash in the pan.

    Can a new person to internet marketing find success in marketing online services to business ? Yes, but there has to be a Marketing Business reason for doing these.

    Just because you know how to add an auto responder doesn't mean that is the best advice to give the business.

    Mark
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    Today isn't Yesterday, - Products are everywhere if your eyes are Tuned!
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    • Profile picture of the author JohnMcCabe
      Originally Posted by netmalls View Post

      Just because you know how to add an auto responder doesn't mean that is the best advice to give the business.

      Mark
      Mark, you have it right. It's like the old saying, though...

      If all you have is a hammer, everything looks like a nail.

      (Just ask my brother. Just under his hairline is a small crescent scar caused by mixing small boys and Road Runner cartoons with a hammer. )
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  • Profile picture of the author Chris Lockwood
    The first thing you should do is find and read the huge thread on this that David Preston started a few months ago- it got tons of replies and is packed with good info.
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  • Profile picture of the author jimojeda
    Wow, I can't even begin to thank everyone for your amazing contribution. I really value your experience and amazing willingness to share your knowledge to help others.

    There are two warriors whose replies caught my attention and I'd like to pick their brains a little... if it's okay with them. :-)

    1. Robert Matthew: I greatly respect the fact that you've been "consulting with small and medium sized businesses for several years." So I'd like to ask you, what are some examples of "Lead Generation" and "Site Rental" services that you offer small business owners? What kind of presentation do you do? And most importantly of all, how do you attract/approach business owners?... do you just walk in and pitch them or do you advertise and have them call you through your own advertising?

    AND

    2. Kieth Boisvert: It seems to me like you've become an expert at successfully consulting with business owners and fulfilling their needs. So my question is... what kind of services or products do you offer small business owners and how do you determine which offer/s the business owner needs?

    I truly look forward to picking your brains a little more and learning from you guys.

    Anyone else that wants to contribute is more than welcome to share.

    Sincerely,

    Jaime

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    • Profile picture of the author Robert Matthew
      Originally Posted by jimojeda View Post

      1. Robert Matthew: I greatly respect the fact that you've been "consulting with small and medium sized businesses for several years." So I'd like to ask you, what are some examples of "Lead Generation" and "Site Rental" services that you offer small business owners? What kind of presentation do you do? And most importantly of all, how do you attract/approach business owners?... do you just walk in and pitch them or do you advertise and have them call you through your own advertising?
      No Problem Jaime...
      For site rentals...I pretty much go for High Value Businesses in Large Heavily Populated Areas.
      The reason is a higher value to the prospect. I look for people that have high CPCs and are advertising through Adwords, but don't have much of an organic presence.

      Which if you can get this right, there really isn't much of a sales pitch to make. The value of a lead to the business owner has really the biggest impact on the pricing of the rental...well, really the 2 factors mentioned above need to work together.

      For example, which do you think would have a higher visitor value...visitors to a Personal Injury Attorney in Seattle or visitors to a Hair Salon in Johnsburg, PA. See what I mean?

      Now as far as getting it rented...it's actually very easy. First of all, the site is already built, ranking and getting traffic. So, when you approach a prospect to rent the site...you can show them all of the data, Look this is what you get!

      Do a quick comparison of what the traffic would cost through Adwords, the throw out a little food for thought..."What is a call worth to your business...How many calls turn into paying clients, etc" Then once you know this, get them thinking about that many extra people on their site with the ability to call and/or email them.

      That's about it! Basically state, here is the price, this is what you get...do you want it?
      Keep in mind, I don't have any rentals going in my area...everything is done over the phone and through email.

      Another thing is sincerity...I really do want them to kick ass with the rental. I'm pretty competitive by nature, so I try my best to give them bragging rights with their position in Google, the money their saving, how they outrank the competitors and how it increases their bottomline.

      With Lead Gen...again, I follow a similar model as the rentals. High value businesses in Heavily populated areas. The reason here is, if you're getting paid on a per lead basis...you need to compete in areas where a ton of leads can be generated. Why work with one client who buys 10 leads a month, when you can focus on getting a client that buys 100s of leads per month.

      This is a very easy sell...since it's all results based. To make it even easier, I generally provide 50 leads for free. This gives me a gauge on several things...how fast I can generate the leads and gives me an estimate of the cost. Then once you have that data, price your leads accordingly. Again, this is all done over the phone and through email.

      And again sincerity...I want them to make a solid profit on the leads I generate. That's my goal, I find it's best to focus on delivering quality then it is to focus on high profits. Deliver quality and the big profits follow.

      Hope That Helps Jaime! This is the longest forum post I've ever made in my life!
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      • Profile picture of the author Robert Matthew
        By the way Jaime...I just noticed you're in San Diego.

        High Median Home Price, High Average Income, Large Population, Expensive Local Advertising Opps and High Adwords CPCs.

        Your backyard is a great market for these models. And you even have the advantage of face to face if needed! I didn't catch that earlier.
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        • Profile picture of the author jimojeda
          Originally Posted by Robert Matthew

          This is the longest forum post I've ever made in my life!
          LOL... and a truly awesome post it is! :-)


          Originally Posted by Robert Matthew View Post

          By the way Jaime...I just noticed you're in San Diego.

          High Median Home Price, High Average Income, Large Population, Expensive Local Advertising Opps and High Adwords CPCs.

          Your backyard is a great market for these models. And you even have the advantage of face to face if needed! I didn't catch that earlier.
          You're right. I love San Diego and there's so many opportunities here and there is no lack of prospects at all.

          Anyway, thanks for your awesome post and for sharing so much of your experience with us!

          Sincerely,

          Jaime

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