Safe Swaps Account Suspended... any one else experiencing it?

someone didnt pay the bill it looks like

suspendedpage.cgi is usually when you dont pay the hosting bill.

I really hope it comes back online..

Well I paid for my clicks and if the link doesn't work then they still owe me.

Problem is they aren't. Just try one of your links and it'll lead to an "account suspended" page

But it'll probably be up soon enough

/Chris

Well, I cancelled my account there at the end of the year, maybe they can't pay the bills without it...

I sure hope they have everything backedup off the hosting. If not its back to square one.

I think the hosting company close down safe swap.... for some reason. If they take a backup and to start on a new server then we need some hours for dns propagation... in other words F**K...

That's a fact there customer service is zero really.... that's what I have found... If they don't lose a heaps of customers then I'll be surprised?
Rick Ling

My experience with hostgator is they block the domain name, but still give you access to the files and database.

Safeswaps will have to get a new hosting account and move all the data over. That could take 24-48 hours.

I been using Safe Swaps for quite some time now.

The biggest issue that I found is that when you do a swap with someone there they send 2-3 ads a day and can really piss off people who were on your list and since you recommended their free offer it comes down on you as well.

There were numerous times I had my subscribers complaining that they signed up to the offer in my email and they are getting spammed to death.

Best approach or at least what I started doing was when I do an ad swap with someone I ask them a few questions

First off you want to match their offer with your list so

Make sure you segment the offer to the right list

2nd

Always sign up to their list first to see how often they mail

Send them a message as well and ask them how often they mail and what kind of emails they send. If its just promos don't even bother.

But getting on their list will definitely help you scope out what kind of stuff they send and if they are building relationships with their list.

Another thing to look for is see how many adswaps they do a month.

If their doing one everyday or multiple ones a week, good sign to move on to someone else.

I personally only do 2-3 a month.

Do some research on the person your doing swaps with. I do this to check out the type of information their putting out there on the net and to see if they have followers who read their content.

It can take a few hours a week to do this but its worth it.

The problem is that there are so many list building courses out there teaching people to do swaps everyday and mail everyday that its killing trust in your own list by doing swaps with other people and this is another reason why solo ads have really lost its touch in the last 2 years.

Craig

The spamhaus blacklisted them..... explains there why? I host gator followed suit... I guess now they need to convince whoever that all is well which maybe hard to do..... NOw they need to do something to prevent this happening again as this is pits... Just fail fail uhh whatever fail fail. Bang oopss sorry forgot to pull my finger outta my #@# damn!!
Rick Ling

Jason that's what the site is a spam house....Cause people don't know the meaning of spam.... Seem to think its content or how it's sent... Its not, its if you DIDNT authorize to receive the mail... what happens is the persons signs up to a list forgets about them then all of a sudden receive an email from the list owner and its like whose this and not even bother to check did I signup to this persons list and just hit spam button nothing else boredom is the problem here...
Rick Ling

Maybe an autoresponder marked as spam the safe-swaps links...

I Don't like hostgator too. But the problem lies to safe-swaps too. If you have services, that people are losing money, when you are down, you must have a backup server to a deferent host... Dedicated servers can be found in very reasonable prices...

This is a freaking bummer. I just wrote a post about it on my blog with my suggestions and a quick fix. You can go there but this is the gist of my post.

If you already emailed your list with an ad swap or solo ads and that email has the SS tracking link, then that link is dead. It’s not going anywhere. I’m sorry. But there is a quick fix.

So for those that already have solo ads and ad swaps running, I would suggest you contact your swap and/or solo ad partner and get their raw link.

Not the Safe Swap tracking link which looks like this (http://track.safe-swaps.com/xxxx), but the actual link to whatever landing page it’s going to.

Then Email your list with a message letting them know that the previous link is dead and no longer working and give them the new link.

Here’s a swipe email copy you can use.
Again, feel free to change it up. This is just a sample swipe file.

I know this may seem basic or just plain common sense, but the most important thing now is that you don’t lose any more clicks than you already have.

I'll have more swipes for you over at the blog post.

BTW, SS site is still down on my end. And yes, I refreshed and cleared cookies ;-)

Cool, now he doesn't have to adhere to any us laws
*sigh* here we go again..

Uncle D will definitely be giving me my money back, as will the poor guy who sold me a solo, if this is not fixed. Not that they'll have a choice, in any case.

Of course we're talking about the membership fees, or at least I am. I am not even able to get to the site, much less get the service I was paying for.

Finally someone else been saying this from day one here, can't believe people are saying can't find who sent solo can't stop it and why not it scheduled in your AR isn't people hmm no matter how many solos you have scheduled in the next 1 to 2 days in SS if no contact from buyer after trying to email them stop the solo it's that simple... I guarantee you when they see no resolution they'll contact you about there solo for sure. Use here or the Skype group thru my user name here for contacting buyer if possible also they are a lot of user in SS group there...
Rick Ling

Bet yet again as i tried that prior to the site down because they are having other issues and hostgator isn't it....

guess the response i got. their policy is a no return not even on any months you prepaid (what the classify when you make payment) for and do not use. You can cancel your account if you want to but no refund again will be given in any way.

and i have that email saved from their support...

when they do come back on all you that stay with them it is to your best knowledge and best thing you can do for yourself and your business is to read their little policy thing and see how everything is really working that maybe you don't realize.

Hmm Trust me on this there's no refund from SS for anything and the paypal issue of refunds even more so..... as a digital product no matter what you do not covered and will take 3 weeks when you dispute that to say sorry and be in favour of seller the outcome....!! Maybe there is a way to maybe get action of a lot of person dispute the SS payment and that would all be on hold for at least 3 weeks and that would be annoying for maybe SS to take some action... Just a thought..
Rick Ling

THAT is good to hear, as it looks incredibly unprofessional the way it's been handled, so as a new customer of his I don't see any sign of the good-will you're talking about. I see a business that went belly up, a company that hasn't sent a single communication to it's customer base at large and the only official response was a REALLY unprofessional message (with profanity even!) posted on their defunct web page for 2 days. If this is the standard and accepted behavior of a major player in the IM industry, it's highly concerning.

This is the message I see on the front page.

Aweber had problems too for some hours... The only difference is that safe-swaps is down for more than 24 hours...

I was about to place my very first solo ad order!

For a newbie, can anyone clarify exactly which links should be cloaked, and how? Thanks.

Hmm just want to say if one complains that in my opinion is their right as a customer and should be respected there should be some compensation for this and its not good business sense if you don't, it doesn't whose at fault here either... I am certain if something isn't offered you will lose a heap of client guaranteed over this... All in all need to improve customer service but still happy with site otherwise would have left ages ago...
Rick Ling

Its now 1100/0300 Australia nearly so like 3hrs since was thought to be up... Whats the go there?? As I'm sure you would say being offline is lost money? Time is Money in a big way for alot of the client here....
Rick Ling

safeswap, if you want to do the hosting right do it like this.

hosting #1 = database
hosting #2 = tracking
hosting #3 = front end/members area

backup the database in real time to hosting #2 and #3


Each hosting should be on separate dedicated server and separate hosting companies.

Ha! ha! Its pretty big hey a hot topic...rightfully so? By the way what happened to the Hyatt guys post? Gone?
Rick Ling :confused:

still down for me also.......I either get namecheap page or failed to load

Can't log in nor go to the calendars from the main menu heaps of problems hmmm!!
Rick Ling

What do you mean, you cannot pay? Click "Activate", choose between Paypal and Credit card. If you choose credit card, you will have to choose your country, check agree to the terms and hit "Activate" button. After you'll see the screen, where you should fill in your credit card details.