I didn't like the WSO--I got trashed.

The proper sequence for discussion in a forum is "Read first, then comment." You left out the first part...

He started his post with "I bought."


Paul

I actually paid for the WSO. I didn't get a free copy. I never ask for free copies. It's not allowed in the WSO section.

When one thinks of review he thinks of HONESTY. The idea that review copies are given out in return for a positive review is just absurd. This is what is killing the information marketing industry.

Fellow marketers and reviews should revert to the normal ways of doing things; Honesty and Quality to rebuild customers trust. Its not just about making sales but its about helping people with quality information, they are paying to get help no matter how small the price may be.

I was only contacted once about this sort of thing, and the guy (David McAlorum) very decent about it, although he had a bit of a weird snapback a week later, for the most part he was quite civil. I kudo him for that.

The other guy (who shall go unnamed) I didn't even have a problem with, I didn't ask for a refund, but his extremely visceral, over the top response to a calm post, I found rather unprecedented on the WF (which is generally incredibly sane and even-keeled, not to mention professional and friendly) to another customer rather shocked me.

Big Mike is right. Some people, especially those raised in education systems that value 'self esteem' over learning, have never experienced honest criticim before. They take any hint that something they do might not be wonderful as a personal attack on them. Let it go, and remember the seller for next time.

[Mike, re: your sig... What the heck is "Sematic Search"? :confused:]

I thought you said not to distract people by being snide

Hahahaha....my son get's that around 20 times a day

Mis-spelling...I'll just go away quietly now

You are buying from the wrong people. I've bought a lot of WSOs through the years and only a handful were not worth what I paid. Most were worth far more.

Looks like you then removed your comment - right? Why do that if you felt the comment was a fair one?

Or was this a comment directly to the seller rather than in the thread?

Ha! I remember that product, and that question, which for me (Sydney Australia) was a perfectly reasonable one.

In fact, I didn't buy the product because the Australian market doesn't really respond that fantastically when a local company markets with a UK or US accent.

if you don't like that crowd, stop selling $7 WSO's. One of the very reasons why I have "trained" my list to expect high end products from me is because, I am trying to weed out lower quality customers. I've never promoted anything less that $77 to my list, the most expensive is $300.

I don't do $7 dollar deals. If that's all you have, you're going to make me earn that $7. Those customers are like the folks that want a world class best article written for $5. I'll answer your 5 question for a $300 sale. No problems with that.

But For $7, you read the sales page...........and that's all you get. Not questions allowed. Everything is in the sales page. Anything under $25, no refunds are given. That would be how I would do things.

No thanks. I'll probably never put any product of mine in the WSO section. It's not worth the headache.

The nerve of some people to look for a 60 day refund on a $17 product. I'll pass on that. I don't need the money that bad.

My time is way more valuable than trying to dodge all of those bullets every day.

Also, no one is being ant-seller. If your product is is not stellar, don't get made when someone says that. That's what the OP is talking about. All that other stuff you mentioned, has nothing to do with what the OP is saying. He's talking about it from the customers side. Let's just stick to that.

You're absolutely correct Michael. I would definitely agree that the majority of snide and problematic comments come from buyers and 'tyre kickers'. However, the reaction of the seller - even if it means taking down a WSO, closing a thread, taking a stand, confronting the trouble-causer, etc - should ALWAYS be professional and any action taken should always be done in a way that reflects his/her professionalism (I must say that the majority of sellers on here are exemplary in this ). After all, for many Warriors the Warrior Forum is the front-line to their business and creating a bad reputation on here can be very damaging to them. Some (and it is only a tiny minority) need to remember that they are supposed to be promoting their business - it's not a school yard. Unfortunately, some don't respond well to genuine, legitimate, even friendly questions and concerns about their WSOs and respond by berating, belittling, insulting and even being downright obscene. This is not acceptable behaviour no matter which way you look at it, especially when done so in an open forum

Sorry to hear that Johnny sucks that you got blasted man.

When I first joined the WF I notcied there were hardly ever any negative reviews for WSO's and this put me right off making purchases more than if I had seen any negative reviews because I was thinking they either:

Delete any negative comments
Fake comments or comments from their friends
People are scared to leave a negative comment
People dont want to be bashed in the forum

The way I see it is you can never please everyone so imo it would be normal or even more believable to see negative reviews and I would have more respect for the seller for not trying to hide anything.

As a potential buyer when I see comment after comment that all seem generic such as "this is a no brainer", "probably the best purchase I have ever made" I run for the door.

Only the broke 'spamsters' would be kept out. Those aren't usually the ones causing all the problems.