But after looking through my records from 2012...the people that I emailed back and forth several times with ended up not contributing much to my bottom line. Seems the best customers are the ones that hardly ever or never email me...for 2 reasons:
1) They are smart enough to figure out basic things
2) They stay as paying members in continuity programs for a long time
The people that email me daily...yeah---lucky to get one month's payment from them.