Offline Marketing Tip Getting Referrals

9 replies
Referrals are a powerful way to build any business, and the same is true for building your offline / Local marketing business.

Sure you know there is power in getting referrals, and you believe they will increase your business.

You may be saying well yeah that's great, but I just don't know how or when to bring up the subject of referrals.

Great, here is just one small tip that can take a lot of fear out of asking, its also a way to show that you value peoples opinions.

Now, this is so simple, you may brush off how effective it is, I invite you to try it, and see how works for you.

Here's the method:

When a client complements you about your website, or a presentation, or your hand outs, ASK if they know anyone who could use this information. (pretty simple huh)

Now, here is the real fun part, many times they will say it is something they would be interested in.

Don't look now, but they just up-sold themselves.

Many times they will tell you someone they believe would want your services.

Either way, a complement is an open invitation for asking for referrals.

If the referral hires you, and you pay referral fees, of course pay them a referral fee even if you didn't mention it when talking.

Now here is where I see people miss it, and its so easy to correct, again, it's too simple, but it works.

What to do if the referral simply isn't interested.

Send the person who referred them a Thank YOU.

A Card, or a Gift, what ever you choose, the important part is that you reward them for helping you no matter the outcome.

Giving them a thank you card or gift will encourage them to give you more referrals, and (and maybe this is the best part) It gives you another reason to contact your client to keep you on their mind.

So Remember Complements are an open door to ask for referrals.

Mark Riddle
#marketing #offline #referrals #tip
  • Profile picture of the author TheNightOwl
    Originally Posted by netmalls View Post

    of course pay them a referral fee even if you didn't mention it when talking.


    Originally Posted by netmalls View Post

    What to do if the referral simply isn't interested.

    Send the person who referred them a Thank YOU.

    A Card, or a Gift, what ever you choose, the important part is that you reward them for helping you no matter the outcome.


    Good stuff, Mark. Good stuff.
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  • Profile picture of the author malfumos
    In offline marketing getting a referrals it is very you just make a campaign that can catch the eye of the viewers so that they will be encouraged to join your business.
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  • Profile picture of the author Brad Simmons
    Great info. Thanks for sharing those ideas.

    It is hard to ask for referrals, because you know people start to get a little hesitant about giving out their friends' contact information. If you've proven yourself to be respectful to your clients, and not a pushy salesman type, they won't hesitate.
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    • Profile picture of the author JohnMcCabe
      Originally Posted by Brad Simmons View Post

      Great info. Thanks for sharing those ideas.

      It is hard to ask for referrals, because you know people start to get a little hesitant about giving out their friends' contact information. If you've proven yourself to be respectful to your clients, and not a pushy salesman type, they won't hesitate.
      Some people will gladly give you information they think will benefit your friends. Some, as you say, are hesitant. Usually you can sense it before they come out and say it to your face.

      Rather than offending you, they'll just say they can't think of anyone.

      If you sense that hesitation, you can say something like...

      "I know I sometimes have a hard time handing over my friends' and associates' contact info when I'm not sure they'd welcome the contact.

      Would you do me the favor of making a quick introduction, either by phone or email or whatever? I'd really appreciate it..."

      This does a couple of things.

      It demonstrates respect for their network even before you make any contact.

      It also allows the referrer to be the knight in shining armor, connecting someone they know with a good thing. Think about how you feel when you recommend a restaurant, and your friend thanks you for the tip later.
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      • Profile picture of the author MaxReferrals
        Originally Posted by JohnMcCabe View Post

        ...Rather than offending you, they'll just say they can't think of anyone...
        This is because the discussion of referrals is not framed correctly.
        Help the person by drawing specific visual images and clues for them

        ex:

        Bad: "Who can you think of that can use my service...?

        Best: "In your golf foursome.... in your Sunday school class... on your son's Little League team... who can you think of...
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        • Profile picture of the author Dylantk
          I think I'm going to start getting referrals offline now!
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          www.Nemroc.com I'm apart of a non-profit organization! Come check us out!
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        • Profile picture of the author JohnMcCabe
          Originally Posted by MaxReferrals View Post

          This is because the discussion of referrals is not framed correctly.
          Help the person by drawing specific visual images and clues for them

          ex:

          Bad: "Who can you think of that can use my service...?

          Best: "In your golf foursome.... in your Sunday school class... on your son's Little League team... who can you think of...
          Sometimes...

          Sometimes, especially early in the relationship, people aren't quite ready to cough up names regardless of the visual. Showing respect for that by allowing them to make the initial contact can get you past the reluctance.

          That said, I agree with you 100% about helping them visualize specific individuals.
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  • Profile picture of the author BrianMcLeod
    Cialdini teaches that there is a tremendous moment of power that is squandered almost all the time by our natural inclination to "aw shucks..." a compliment, or worse, to downplay its significance.

    How many times have you done a favor or had someone give you compliment only to hear yourself instantly exclaim, "Ah.. It's nothing.... No big deal", or what have you.

    Instead, it's important to allow the principle of reciprocity to play out. If you did a favor, or you showed them something mind-blowing (to them), don't make light of it. They appreciate you, they complimented you because they were impressed. Don't blow that off, use it.

    I think the OP and John's follow-up teach a perfectly simple way to leverage that moment when someone is trying to HAND you opportunity.

    Cool thread!

    Best,

    Brian
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  • Profile picture of the author Tsnyder
    I am a relentless sender of cards. I find that when
    I send cards with sincere messages I get all the referrals
    I can handle without asking for them.

    If you'd like a freebie test drive of the system I use check this out...

    Referral Pro System - Free Trial Offer

    U.S. and Australia only for the freebie...

    Tsnyder
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    If you knew what I know you'd be doing what I do...
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