Dear Marketers - We Are Not a Lemon! (or an Orange or Grapefruit, Either!)

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[NOTE: While I am not inclined to generalizations, this seems to be a much needed post for a good deal of internet marketers I've encountered. If it does not apply to you, please just realize that fact and move on to the next post.

If it does apply to you, the big takeaway is that Quality is just as important as Quantity.]



An Open Letter to Marketers

Dear Internet Marketer and Aspiring Guru:

It is way past time that I enlighten you to a fact that many of you seem to be missing:

Your Customers Are Not Lemons! (or Oranges or Grapefruits, Either!)

We are real human beings that are potentially interested in what you may be offering — if you treat us right!

Sadly, many of you seem to think we are fruit to be squeezed (or cows to be milked, but the term “Udder Page” doesn’t have quite the same ring to it.)

Here’s the rub — You blindly covet our hard-earned money and our email addresses at the expense of a far greater lesson!

Your use of the unflattering term ‘squeeze page’ is a case in point. It is a glaring indicator of many of your true motives — to squeeze consumers for everything you can get, whether it’s our money or our email addresses. You openly brag about the size of your lists and your revenue-per-member monthly income, while fervently seeking out others with similar-sized lists to swap with in a zealous frenzy to turn your molehill into a mountain of a list.

But … do you give proper thought to actually SERVING your customers (and building up their loyalty for life?) How many of you give as much consideration and thought to list compatibility as you do to list numbers? Do you do some basic research and detective work on your fellow marketers — to ensure that concerns and pain points of the members of their list are compatible and congruent with those of yours — before you rush into a swap?

Please remember that behind every email on your list is a real human being. Treat us that way and you’ll earn a lot — our respect, our loyalty, and our repeat business.

Treat us like a lemon to be squeezed, and well … our juice will quickly run dry, as we move on to another marketer — one who values each and every member on their list and wants to SERVE THEM AND THEIR NEEDS, not simply squeeze them dry.
#ebiz mom #email marketing #internet marketing #list quality #list swaps #marketers #orange
  • Profile picture of the author PerformanceMan
    Dear Lemon,

    Your juice may run dry...

    In fact I know it will...

    Luckily there are LOTS of lemons online.

    Sincerely,

    A. Marketer
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  • Profile picture of the author joseph7384
    [DELETED]
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    • Profile picture of the author MissTerraK
      Dear Lemon,

      I appreciate your views and can indeed say that some marketers are the way you describe. However, you need not worry with me for I turn lemons into lemonade.

      Wouldn't you prefer to be sweet rather than sour?

      Terra
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      • Profile picture of the author Mary Davis
        Terra

        Thank you for your respectful reply - I do try to be sweet - just tired of the marketers whose subject lines start out with "Open to See Me Naked!" etc. -- and there seem to many of them.
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        • Profile picture of the author MissTerraK
          Originally Posted by Ebiz Mom View Post

          Terra

          Thank you for your respectful reply - I do try to be sweet - just tired of the marketers whose subject lines start out with "Open to See Me Naked!" etc. -- and there seem to many of them.
          Please don't take offense at what I wrote. I have a bad habit of liking to play with words.

          I meant no disrespect to you at all.

          And I do agree that some marketers only see clients with dollar signs in their eyes, however, it has been my experience that most (that I deal with anyway) are about providing quality to their clients and developing good relationships with them as long term business depends upon it.

          Terra
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    • Profile picture of the author Mary Davis
      Joseph -

      Yes - I realize it was a broad stroke, which is why I added my little blurb at the beginning.

      Guess it sounded more like a rant than I realized. I know there are many ETHICAL marketers who really do want to serve their customers - I'd like to see their numbers increase both in the realm of WF as well as in the online world in general.
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  • Profile picture of the author Malcolm Thomas
    I believe that it is important for every marketer to value the people on their list and try to build a solid relationship with them. Good post.
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  • Profile picture of the author Bill Hugall
    I will be the first on in history to say that I was very guilty of this in the beginning. I would also say that this comes with the game of list building. Yes a game.

    We were all budding newbies at one point. Just looking for and itching to make that first sale. We were all about me, me, me! Then you grow up and you start offering people what they want. Then you move up to providing some awful free content that everyone knows because you still need the money. Suddenly you begin to understand that getting really good feedback from your list is a great way to grow and build relationships. This comes in the form of real help and good original content.

    These relationships pay forever, but more then that you have now evolved as a marketer. You care more about the people on your list, and not because the money is attached. A lot of profit comes after the "squeeze page" in my funnel. I have even told customers to take a break from buying when I see them buying every offer. I don't need the money, and some people are addicted to buying.

    **** A brief side note**** You have taken the term squeeze page waaaaaay to personally. I still visit them and get on lists. I take no offense to anything they do.

    You also have the ability to unsub from those lists that you don't like. Some people will hate my approach and some will love it. That is the beauty of this business, also it is what makes saturation a non factor. Might I suggest that you spend more time selecting the offers you sign up for?

    Being a bleeding heart customer is part of your problem. You have sooo many resources at your finger tips to learn how to build a business. If you don't like being sold to......... Start selling and show us how a real marketer should behave.
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    • Profile picture of the author Mary Davis
      @Bill -

      Yes my disdain for the term Squeeze Page is pretty evident huh?

      As a semantics enthusiast, I'd prefer to see them called Portal Pages - after all, they are the entry into a sales funnel.

      Thanks for your reply
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      • Profile picture of the author BrianMcLeod
        Originally Posted by Ebiz Mom View Post

        Yes my disdain for the term Squeeze Page is pretty evident huh?

        As a semantics enthusiast, I'd prefer to see them called Portal Pages - after all, they are the entry into a sales funnel.
        Now, it's YOU who needs to snap to grid, EM.

        Take off your consumer hat and understand that your JOB as a marketer is to squeeze prospects for ACTION. Email addresses, money, whatever...

        Get OK with your gig or be eternally barfed out - it's a choice.

        One comes with money, one doesn't.

        Best,

        Brian
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      • Originally Posted by Ebiz Mom View Post

        Yes my disdain for the term Squeeze Page is pretty evident huh?
        Call them as you may, but the underlying concept remains: to funnel prospects into your marketing channel to turn them into paying customers. And there's nothing wrong with that.
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        • Profile picture of the author JohnMcCabe
          Originally Posted by Ebiz Mom View Post

          @Bill -

          Yes my disdain for the term Squeeze Page is pretty evident huh?

          As a semantics enthusiast, I'd prefer to see them called Portal Pages - after all, they are the entry into a sales funnel.

          Thanks for your reply
          Originally Posted by Anonymous Affiliate View Post

          Call them as you may, but the underlying concept remains: to funnel prospects into your marketing channel to turn them into paying customers. And there's nothing wrong with that.
          EM, as a semantics enthusiast, I'm sure you can see that the word "squeeze" can mean more than one thing. You simply chose the one that supported your citrus metaphor. AA is closer to the true meaning and intent of such pages. They are indeed the entrance to the funnel - the point at which the number of choices (or paths) narrows down to two. You can either continue down the funnel (voluntarily) or you can back out. The wiggle room is gone.

          Historically, the term "Portal Pages" is often associated with a discredited SEO tactic (also known as 'doorway pages') whose intent was to show one thing to search spiders and another to human visitors.

          Over ten years ago, marketer Alex Mandossian coined the term "shy yes pages" to describe what now generically call squeeze pages. He said it was the page where visitors could volunteer that first shy permission to communicate.

          Semantics aside, I do agree with the spirit of your post. Con artists and carnies dehumanize the people they prey on by calling them 'marks'. Some marketers do the same thing, only they use terms like subs, clicks, views, uniques, etc., thus avoiding the knowledge that behind those terms are real humans. While it may not be obvious around here, where so many are still in the early stages of their marketing endeavors, the people you described are in the minority.
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  • Profile picture of the author BrianMcLeod
    EBiz Mom,

    I'm pretty sure your post will meet with lots dismissive responses because:

    a) there's tons of great marketers here who DO value their customers and themselves
    b) over the years, hundreds of these type of threads have been kicked around here

    However, as unpopular as it may be, I've gotta say I AGREE with you.

    A pervasive laziness mindset afflicts many otherwise well-meaning and genuinely likable internet marketers.

    And the funny thing is... they're usually working their ass off. They're not lazy at all, just slacking off on THE WRONG THINGS - like pulling their best customers closer and graduating them into deeper funnels.

    It's somewhat akin another spectacularly boneheaded IM maneuver: spending all your time and resources developing products, software, services - then running out of cash to properly market/support what you've bled and sweated to create.

    Nice work. Here's a dumb idea: contact top copywriters crying poormouth about all the tens of thousands you've invested in offshore programming looking for a performance deal... NEWSFLASH: you've just broadcasted that you're incompetent at marketing.

    This is often followed by the trifecta of dumbassery: blowing the profits instead of reinvesting them into growing/supporting/evergreening the product/service that just HANDED you the operating capital you need to set it up for long-term passive revenue.

    Yes, it's a tired conversation - but it's also one that needs to happen every so often.

    Best to all,

    Brian McLeod
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  • Profile picture of the author NatalieZA
    Thank you for ou post. I am new to internet marketing and personally have a negative response to the "squeeze page" when it is used as just that. I have just stated to send some weekly emails to my list where I am sharing information and share ideas. I do not ask them for anything or try to sell them/sign them up for any additional services. This way I am getting the people on my list to know me, like me, and trust me. The results so far---if feels good to be help others.
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  • Profile picture of the author Mary Davis
    @Brian - Yes I realize there is a difference between the two perspectives but the reason I chose to write from the slant as consumer is that I think many marketers neglect/overlook/blow-off (whatever term you'd like to use) - seeing things from their customers' standpoint.

    I tell the moms I work with that you know you've turned a newbie marketing corner when you start viewing things as a marketer and not a consumer. I think many marketers could benefit from reversing this -- taking a moment to reflect as a consumer rather than a marketer.

    I appreciate your relevant dialogue and rebuttal

    @John - Thanks for educating me about the historical significance of Portal Pages. I was not aware of that. Also, thanks for understanding the intent of my post - that behind every name on a list is a human being.

    [P.S. - I too enjoy a great beef tenderloin or Top Sirloin - and definitely Grilled Brats parboiled in beer!]
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