How I lost 20K In a Few Days From One Dead Simple Mistake...

31 replies
So a few years back. I took a small vacation to Mexico.

Before I left I made damn sure that everything was in line for the 2 weeks I was going to be gone for.

Hosting Paid: CHECK!
Domain Registration Up To Date: CHECK
Backup Server: CHECK
Emergency Server Admin On Standby: CHECK
Database Backup Set every 2 Days: CHECK

Now since I knew I was traveling abroad I made sure to get a HOTEL that had internet. Of course I was taking my backup laptop with only the relevant information that my business needed in case something crazy happened.

I also got temporary international service for my phone number. It did work.

So bam, I’m out in Mexico and the two weeks I’m out there I’m having a blast... But the shit hit the fan at the end of that second week while we were in rural Mexico.

I don’t how the hell I could have forgotten such a stupid simple thing. It cost me 20K and a boat load of affiliate drop offs from a product that was KILLING IT at the time.

Clickbank tried to reach me to inform me of the problem during those few days but apparently my phone kept going to voice mail.

Just my luck at the time my voicemail didn’t work internationally. So it was either they got ahold of me or they didn’t.

Finally they got ahold of me. I remember answering the phone from one of the main hwys, we were on our way back to our hotel. No matter what direction I looked in, it was farmland and the hotel was 4 hours away.

They said we have been trying to get ahold of you all week, we have shut down your clickbank account…

THERE WAS A LONG PAUSE. I SAID WHY?

She said because your emails are bouncing back for the main email address we have for your account!

(FACE PALM!!!!!)

To make things worst It was Friday 3 P.M Clickbank time and they were about to close for the weekend at 5 PM, which meant that I needed to take care of this problem within 2 hours!

With the hotel 4 hours away, we had to do an emergency re-route to a local town on the map and hope to god that they had some kind of internet café or else my site would be down for the entire weekend!

Luckily for me they had just opened one in this small town the week before. I paid my quarter, logged on, gave my inbox more space and called clickbank back to get the damn account activated again.

Apparently the only thing I didn’t check was to see if my private email inbox was emptied out before I left. That simple stupid mistake cost me thousands!
Man, I’ll never forget that day.

Lesson of the day. Empty your email inbox or give it more space before you leave. OR LIKE Will said: "Always give your mail boxes unlimited quota"
#20k #days #dead #lost #mistake #simple
  • Profile picture of the author Raydal
    Originally Posted by ReveryMarketing View Post


    Lesson of the day. Empty your email inbox or give it more space before you leave.
    OR maybe don't go on vacation when one of your products
    is killing it?

    -Ray Edwards
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    • Profile picture of the author KevL
      Originally Posted by Raydal View Post

      OR maybe don't go on vacation when one of your products
      is killing it?

      -Ray Edwards
      Disagree - what's the point of working your ass off if you don't reap the benefits by taking a break?? The lesson I think is attention to detail, not to chain yourself to the desk
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      SEO Kev
      Small business SEO / Web Marketing Tips.
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      • Profile picture of the author J Bold
        Originally Posted by KevL View Post

        Disagree - what's the point of working your ass off if you don't reap the benefits by taking a break?? The lesson I think is attention to detail, not to chain yourself to the desk

        Right, you could have a product that's been killing it for a year straight, of course at some time you are going to need a break and even a break from technology. It's good for the soul and gets you recharged.
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        • Profile picture of the author ReveryMarketing
          Originally Posted by aceshigh888 View Post

          use gmail, it doesn't get filled.
          Using Yahoo now. Haven't had that problem since!

          Originally Posted by livitweb View Post

          Have you thought about outsourcing?
          If your product is as big as you said, then there's probably a whole lot of things that need to be done in order to maintain it, right? It's probably better to have someone else help you out, some sort of assistant. That way, in case you need to be someplace where there's little to no internet connection then you wouldn't have to worry about who's looking after your sites, or your inbox for that matter.
          At the time I did have a company out in the Philippines taking care of emails but they did not have permission to delete them.

          Originally Posted by beer30 View Post

          Been there done that. One of the last vacations I took I lost more money then I spent by not being around to reset posters and I didn't have internet access where I was, only at the hotel which I spent maybe 5 hours a day in. For some reason everything liked to stop working 15mins after I left the hotel for the day. It was still a fun vacation.

          But lesson learned always have an automated way to restart/reset complicated automated jobs.
          I know your pain brotha. Agreed!

          Originally Posted by kaymehelp View Post

          why not using gmail?
          Using Yahoo now bud. Thanks!

          Originally Posted by Daniel Evans View Post

          I'd only have been anxious as hell as to know what's going on whilst I'm away.

          I'd be present to attend to everything.

          Clearly you're just posting as a pre-sell to a WSO launch on how to lose 20K in a few days.

          Daniel
          Absolutely. The damn though of leaving my business for 2 days unattended frighten the hell out me. But man I needed a break. I though I had everything in line but unfortunately I didn't, lesson learned.

          LOL, I'll also be providing a bonus video on how to find the nearest hotspot in Mexico when your under the gun!

          Originally Posted by kencalhn View Post

          good warning; thanks re email box quotas; I use gmail myself to have everything forwarded there, good tip... don't use cb but that's handy to know about in case of problems during launch, make sure all's working
          You got it bud.

          Originally Posted by MKCookins View Post

          Thanks for the great tip. I am sorry to hear this happened to you - but I will check my email make sure it is empty - and if possible have access to the internet anywhere I go - just in case.
          Glad I can help.

          Originally Posted by ExpertSEOServices View Post

          Thanks for sharing this post! OUCH! That turned into a more expensive vacation than you bargained for!
          LOL, it sure did. You got it!

          Originally Posted by KevL View Post

          Disagree - what's the point of working your ass off if you don't reap the benefits by taking a break?? The lesson I think is attention to detail, not to chain yourself to the desk
          Agreed!

          Originally Posted by Patho View Post

          Wow, that must have been really painful....at least you've learned from it right??
          Indeed, absolutely!

          Originally Posted by J Bold View Post

          Right, you could have a product that's been killing it for a year straight, of course at some time you are going to need a break and even a break from technology. It's good for the soul and gets you recharged.
          Which was the case. Thank you!
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  • Profile picture of the author WillR
    Lesson of the day.

    Always give your mail boxes unlimited quota.

    Not sure why you would ever put a limit on it?
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    • Profile picture of the author ReveryMarketing
      Originally Posted by Raydal View Post

      OR maybe don't go on vacation when one of your products
      is killing it?
      -Ray Edwards
      LOL, right!

      Originally Posted by WillR View Post

      Lesson of the day.

      Always give your mail boxes unlimited quota.

      Not sure why you would ever put a limit on it?
      Totally overlooked it. It was a bonehead mistake for SHHHHUR!
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  • Profile picture of the author Horny Devil
    Banned
    So you took your laptop with you but never checked out your emails or inbox status for the whole two weeks. Why take it with you then?
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    • Profile picture of the author ReveryMarketing
      Originally Posted by Horny Devil View Post

      So you took your laptop with you but never checked out your emails or inbox status for the whole two weeks. Why take it with you then?
      Totally checked my emails. But I did not have any of my computers setup to delete emails from server. Which at the time I thought I did. :-/
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  • Profile picture of the author SamuelCarter
    Why is it the always the smallest things that you over look.

    Could you imagine the error, had caused you to loose out on $100,000 ? I dare not think

    Samuel

    P.s How was the holiday
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    • Profile picture of the author ReveryMarketing
      Originally Posted by SamuelCarter View Post

      Why is it the always the smallest things that you over look.

      Could you imagine the error, had caused you to loose out on $100,000 ? I dare not think

      Samuel

      P.s How was the holiday
      The smallest things I tell you. LOL. I don't even want to think about it. It gives me a headache.

      Weekend, was great! Thanks for asking. Hope yours was good to.
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  • Profile picture of the author agmccall
    Originally Posted by ReveryMarketing View Post


    They said we have been trying to get ahold of you all week, we have shut down your site...
    Why does clickbank have control of your site?
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    • Profile picture of the author ReveryMarketing
      Originally Posted by agmccall View Post

      Why does clickbank have control of your site?
      I should have put clickbank account there. They don't control my site. However they do control my merchant account(clickbank account).

      When the invoice & support emails they were sending me started bouncing. They had to pull the plug.

      Don't let it happen.
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  • Profile picture of the author tomerep
    one thing also, bring a laptop with you or maybe have a phone that can access emails. you wont know when something very important would come, like this one.
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    • Profile picture of the author ReveryMarketing
      Originally Posted by tomerep View Post

      one thing also, bring a laptop with you or maybe have a phone that can access emails. you wont know when something very important would come, like this one.
      At that time I there was no data plan that worked on my phone in the location I was going. During those few days that I was gone I had ZERO access to the internet.
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  • Profile picture of the author Randall Magwood
    Sorry for you dude. Get yourself some unlimited email storage from Yahoo Web hosting or something.
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    • Profile picture of the author ReveryMarketing
      Originally Posted by Randall Magwood View Post

      Sorry for you dude. Get yourself some unlimited email storage from Yahoo Web hosting or something.
      No worries bro. It was a good lesson to learn.

      Now I make sure I leave no stone unturned before I leave for a lil vacay.
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  • Profile picture of the author Austin Schmidt
    Thanks for sharing your experience and helping the rest of us out! I appreciate it! Who knows, maybe it will save someone else thousands another day.
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  • I hate to hear this happened to you. Thanks for the warning, and I'll keep it in mind.
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    • Profile picture of the author ReveryMarketing
      Originally Posted by Austin Schmidt View Post

      Thanks for sharing your experience and helping the rest of us out! I appreciate it! Who knows, maybe it will save someone else thousands another day.
      That was the whole purpose of this post. If I can help one of you out. The post did its job!

      Originally Posted by Long Beach Nathan View Post

      I hate to hear this happened to you. Thanks for the warning, and I'll keep it in mind.
      No problem! You got it bud.
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      • Profile picture of the author livitweb
        Have you thought about outsourcing?
        If your product is as big as you said, then there's probably a whole lot of things that need to be done in order to maintain it, right? It's probably better to have someone else help you out, some sort of assistant. That way, in case you need to be someplace where there's little to no internet connection then you wouldn't have to worry about who's looking after your sites, or your inbox for that matter.
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  • Profile picture of the author aceshigh888
    use gmail, it doesn't get filled.
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    EXERCISE: Take a deep breath, hold for 10 seconds, release. ..... There see you feel better now???
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  • Profile picture of the author beer30
    Been there done that. One of the last vacations I took I lost more money then I spent by not being around to reset posters and I didn't have internet access where I was, only at the hotel which I spent maybe 5 hours a day in. For some reason everything liked to stop working 15mins after I left the hotel for the day. It was still a fun vacation.

    But lesson learned always have an automated way to restart/reset complicated automated jobs.
    {{ DiscussionBoard.errors[7757667].message }}
  • Profile picture of the author kaymehelp
    why not using gmail?
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    • Profile picture of the author Daniel Evans
      I'd only have been anxious as hell as to know what's going on whilst I'm away.

      I'd be present to attend to everything.

      Clearly you're just posting as a pre-sell to a WSO launch on how to lose 20K in a few days.

      Daniel
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  • Profile picture of the author kencalhn
    good warning; thanks re email box quotas; I use gmail myself to have everything forwarded there, good tip... don't use cb but that's handy to know about in case of problems during launch, make sure all's working
    {{ DiscussionBoard.errors[7759686].message }}
  • Profile picture of the author MKCookins
    Thanks for the great tip. I am sorry to hear this happened to you - but I will check my email make sure it is empty - and if possible have access to the internet anywhere I go - just in case.
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  • Thanks for sharing this post! OUCH! That turned into a more expensive vacation than you bargained for!
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  • Profile picture of the author ecoverartist
    Get yourself a gmail account and then set up your hosted emails to also go there. This way you'll always have a backup when you're traveling. Best thing I ever did!
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  • Profile picture of the author Patho
    Wow, that must have been really painful....at least you've learned from it right??
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  • Profile picture of the author clever7
    This was a bitter lesson. I’m sorry you had to learn it this way.


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    • Profile picture of the author FreshAndThemes
      Originally Posted by clever7 View Post

      This was a bitter lesson. I'm sorry you had to learn it this way.
      Real bitter! just gotta remember to learn from it and never let something like that happen again
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