Before I left I made damn sure that everything was in line for the 2 weeks I was going to be gone for.
Hosting Paid: CHECK!
Domain Registration Up To Date: CHECK
Backup Server: CHECK
Emergency Server Admin On Standby: CHECK
Database Backup Set every 2 Days: CHECK
Now since I knew I was traveling abroad I made sure to get a HOTEL that had internet. Of course I was taking my backup laptop with only the relevant information that my business needed in case something crazy happened.
I also got temporary international service for my phone number. It did work.
So bam, I’m out in Mexico and the two weeks I’m out there I’m having a blast... But the shit hit the fan at the end of that second week while we were in rural Mexico.
I don’t how the hell I could have forgotten such a stupid simple thing. It cost me 20K and a boat load of affiliate drop offs from a product that was KILLING IT at the time.
Clickbank tried to reach me to inform me of the problem during those few days but apparently my phone kept going to voice mail.
Just my luck at the time my voicemail didn’t work internationally. So it was either they got ahold of me or they didn’t.
Finally they got ahold of me. I remember answering the phone from one of the main hwys, we were on our way back to our hotel. No matter what direction I looked in, it was farmland and the hotel was 4 hours away.
They said we have been trying to get ahold of you all week, we have shut down your clickbank account…
THERE WAS A LONG PAUSE. I SAID WHY?
She said because your emails are bouncing back for the main email address we have for your account!
To make things worst It was Friday 3 P.M Clickbank time and they were about to close for the weekend at 5 PM, which meant that I needed to take care of this problem within 2 hours!
With the hotel 4 hours away, we had to do an emergency re-route to a local town on the map and hope to god that they had some kind of internet café or else my site would be down for the entire weekend!
Luckily for me they had just opened one in this small town the week before. I paid my quarter, logged on, gave my inbox more space and called clickbank back to get the damn account activated again.
Apparently the only thing I didn’t check was to see if my private email inbox was emptied out before I left. That simple stupid mistake cost me thousands!
Man, I’ll never forget that day.
Lesson of the day. Empty your email inbox or give it more space before you leave. OR LIKE Will said: "Always give your mail boxes unlimited quota"