Is this a responsive list?

24 replies
Hi,

I started to build a list and after a week I have 450 subscribers. To these people I sent a new message after 8-9 days ( from the first subscriber).

The Open rate was 40%
The click rate was 42%
The bounce rate was 3%

Is it good? Is it bad?

Thanks
#list #responsive
  • Profile picture of the author Alexa Smith
    Banned
    Well done for taking action over list-building and starting to opt people in! That puts you potentially a long way ahead of many people trying to make money from IM.

    Originally Posted by Maecenas23 View Post

    Is this a responsive list?
    It's too early to know, but maybe not as responsive as it might have been, I'm afraid, if you'd handled them differently. But that's not a big problem, and you've only just started, and there's always a learning curve!

    Originally Posted by Maecenas23 View Post

    To these people I sent a new message after 8-9 days ( from the first subscriber).
    Everyone who subscribes to your list needs to hear from you right away, and then again on the next day or the day after.

    Otherwise half or more of them won't even open an email from you a week later.

    Originally Posted by Maecenas23 View Post

    The Open rate was 40%
    Yes indeed. :p

    http://www.warriorforum.com/main-int...ml#post6123982 <---- this thread will help you!
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  • Congrats that is great!
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  • Profile picture of the author Stuart Walker
    Depends on your niche and other things whether it was good or not. In IM most people would do anything for a 40% open rate. I keep hearing that 10% is considered good in the IM niche, I hope that's for their freebie lists and not for people who have bought from them because 10% is terrible.

    I would have your follow up autoresponder series message them as soon as they've joined welcoming them (and delivering a freebie if you have one) and telling them why you are, what you're going to be emailing them about and how often then email them the next day (or at most 2 days later) just catching up and making sure they know who you are. From there on in you'll need to test how often you should email them, it's a good idea to set up a survey link in email 1 or 2 to ask some questions and get an idea of what they expect, how often they want to hear from you and so on. Makes your life a little easier.
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    • Profile picture of the author Maecenas23
      Thanks for the answers. It's IM related so I guess it's good

      Also the things you said about the e-mail which should be sent after 2-3 days makes a lot of sense.
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  • Profile picture of the author Stuart Walker
    If you wait too long to email them or don't email them often you run the risk of them forgetting who you are especially if you aren't some big name with authority and just a random guy who's free WSO they opted in for, they are probably on many lists like yours so they lose track. You need to let them know who you are and make an impression on them quickly so they don't forget you and open your emails.
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  • Profile picture of the author writeaway
    It depends on your niche. One man's treasure is another man's garbage. What works for you might not necessarily work for another marketer.
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    • Profile picture of the author Alexa Smith
      Banned
      Apologies if this comes across as negative but in my opinion the people posting above who are saying that they seem like "good percentages" are completely ignoring the fact that the open-rate figure you've provided is a figure measured 8 days or so after people have opted in. And you should completely ignore them!

      A 40% open-rate about one week after people have opted in is not a "good percentage". It's a disastrously bad figure.

      Think about it in terms of people and their behavior and their motivation and their potential to buy anything from you. Here's a group of people whom you've attracted to your squeeze page, and you've offered them some incentive for their email address, and they've given you an email address, and a week later 60% of them won't even open an email from you?! Clearly something has gone very, very wrong. In my business that would be an unmitigated disaster. Apologies for the "dose of reality" but when you're posting here looking for help about this, I think it's really important not to imagine that "this is about as well as you're going to do", because that's untrue. Sorry.
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      • Profile picture of the author Alexa Smith
        Banned
        Originally Posted by drunkenmonkey View Post

        Alexa, Seriously?..
        Very seriously.

        Because the 40% open-rate was for a mailing sent out 8-9 days after the first person on the list opted in.

        That's the point everyone's missing, here.

        If we assume/guess that the list was built "at a constant rate", that means the average amount of time for which those people have been subscribed is about 4 days. If you think a 40% open-rate is "ridiculously stupidly high" after an average of 4 days, then you and I don't live on the same planet (which we probably don't anyway, come to think of it, given how very little we ever seem to agree about!?).

        I can tell you that if only 40% of my subscribers would open an email from me after an average of 4 days from when they subscribed, I'd be calling it a day and opening a shoe-shop instead.
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      • Profile picture of the author Shaun OReilly
        Open rates vary by list size, as revealed in this study
        by AWeber:

        Open Rates By List Size (no affil.)

        Open rates also vary by industry, as revealed in this
        study by MailChimp:

        Research | MailChimp (no affil.)

        And different autoresponder companies quote their
        open rate metrics differently.

        E.g. The headline open rate quoted by AWeber is
        based on total opens whereas the open rate figures
        quoted by Infusionsoft are based on unique opens.

        (It is possible to get an open rate based on unique
        opens within AWeber, but it just takes a bit more
        digging around).

        Anyways, open rates aren't the main ball to key
        your eye on: it's sales and profits.

        Dedicated to mutual success,

        Shaun
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        • Profile picture of the author Shaun OReilly
          Originally Posted by drunkenmonkey View Post

          Shaun,

          That study is 7 years old mate.

          Open rates have declined ever since.

          Even at it's absolute height in 2006 it was 40%.
          I quoted the study to show that open rates vary by
          list size, not to give definitive figures on what open
          rates should be.

          Here's some more research by MailChimp which gives
          much lower average open rate figures from their users:

          Email Marketing Stats, Benchmarks and Research | MailChimp (no affil.)

          Whether the open rate figures are low or high isn't the
          point - we need to compare apples with apples.

          I'm only mildly interested in how MY open rates vary
          over time for MY lists, using MY autoresponder system
          with MY messages.

          However, open rate metrics have decreased in recent
          years - partially due to more and more e-mail clients
          blocking the open rate tracking pixels by default.

          And - yes - it's getting harder and harder for average
          e-mail marketers to get and keep their subscriber's
          attention and convert that into action and money.

          That's why it's important to continually sharpen your
          e-mail marketing saw so you've got the best tools in
          your box.

          Dedicated to mutual success,

          Shaun
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        • Profile picture of the author Lucian Lada
          Originally Posted by drunkenmonkey View Post

          Shaun,

          That study is 7 years old mate.

          Open rates have declined ever since.

          Even at it's absolute height in 2006 it was 40%.
          Open rates don't decline over time, but certain practices lose their efficiency. Tricky headlines, bait and switch tactics, and other things marketers love is what makes the average open rate to decline over time. (Among other things Shaun points out.)

          40% open rates means 6 people out of 10 are ignoring your emails. Further more, 4 are opening your email, but that doesn't mean they read it, or read it completely. OP says that the click-through rates are 42 percent, so that means less than 2 people out of those 4 who open your emails bother to click the links.

          So you don't have a list of 1,000 people, but one of 200. The rest are virtual corpses. That means you're paying for 800 subscribers who don't earn you anything.

          I'm sorry, but that doesn't seem like a good statistic.

          L.E.: I've heard that Google is working at some algorithm that will detect your level of engagement with the emails you are receiving. So if you're consistently ignoring emails from a person, or open and don't read them, Google might flag those emails as useless and you won't even make it in the inbox in the future. So people with 12% open rates will have a hard time earning their bread in the future.
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          • Profile picture of the author Paul Myers
            Lucian said:
            L.E.: I've heard that Google is working at some algorithm that will detect your level of engagement with the emails you are receiving. So if you're consistently ignoring emails from a person, or open and don't read them, Google might flag those emails as useless and you won't even make it in the inbox in the future. So people with 12% open rates will have a hard time earning their bread in the future.
            And DM replied:
            Link to source please....
            You're unlikely to get a link that supports the last sentence, as there's no way Da Goog would release that info to the public. Also, they're smart enough to work from a baseline average. If the average open rate is X, they're likely to weight the rankings based on X +/- y.

            Google is not the only email service that's reportedly weighing user interaction in delivery. It's hard to get any real data, though, for obvious reasons.

            According to the Atkinses, at WordToTheWise.com, the Big G appears to also be relying heavily on domain reputation, rather than IP reputation. It remains to be seen if that will have any real positive impact, but the testing for this stuff never ends.


            Paul
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            Stop by Paul's Pub - my little hangout on Facebook.

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          • Profile picture of the author Lucian Lada
            Originally Posted by drunkenmonkey View Post

            But for someone to come out and say that 40% is bad needs a brain transplant.
            Well of course it's great when you compare it to the industry average, to people who have 10% open rates. But if aiming for the average is the goal, then I'd rather skip it.

            Originally Posted by drunkenmonkey View Post

            Link to source please....
            I don't remember where I read it, to be honest, but it's safe to say that in the future (probably not the near future) people with 10% will be in trouble.

            It's not normal, from a statistical point of view, that 90% of the emails sent by a person are ignored. You might make a lot of money out of those 10% that reads your emails, but it looks fishy to ISPs when the remaining 90% don't even open them (not to mention read them or click the links).
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        • Profile picture of the author JohnMcCabe
          Two things...

          > Shaun has it right. Opens, clicks, etc. are a stepping stone. You'll know how responsive your list really is when you measure the revenue per subscriber. People like to say that a list should earn $1/subscriber/month. I say most of those people would wet their drawers in joy if they hit that target. I also know people who would consider that a serious pay cut. It's not a 'should' number, it's just a benchmark to aim for. What you can earn depends on you - if you hit that magic benchmark, pat yourself on the back and set a new one.

          > Maecenas23, those numbers in your OP are neither good nor bad. They simply are. They're what you measured for a new list. Those numbers are now your baseline for this list, something to measure your testing against. You are planning to test various elements, aren't you?
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  • Profile picture of the author Shaun OReilly
    Originally Posted by Maecenas23 View Post

    I started to build a list and after a week I have 450 subscribers. To these people I sent a new message after 8-9 days ( from the first subscriber).

    The Open rate was 40%
    The click rate was 42%
    The bounce rate was 3%

    Is it good? Is it bad?
    You're missing one of the most important measures of list
    responsiveness:

    SALES.

    What's your sales conversion rate?

    Opens and clicks are vanity. Sales and profits are sanity.

    Dedicated to mutual success,

    Shaun
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  • Profile picture of the author paul nicholls
    Those are good stats but you should be looking at the "unique opens" so make sure you are doing that otherwise there can be a difference of 15 - 40% a lot of the time

    Paul
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  • Profile picture of the author Faisal66
    Is it a responsive list ?

    For that u must check the response rate..despite the open rate...
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  • Profile picture of the author KevL
    No one can really say how responsive it is, without more testing. This is from one email, and it's the first email since you sent the first AR / welcome email, so you'd need to send more emails to know for sure - but personally considering that this is the first email sent, I think things are looking very positive. As you go along you can test different subjects & so on, and help make it as responsive as possible.

    It depends what you send to the list too - you can easily kill a good potential list by sending one affiliate offer after the next with no added value.

    cheers
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    SEO Kev
    Small business SEO / Web Marketing Tips.
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  • Profile picture of the author Joe Benjamin
    Originally Posted by Maecenas23 View Post

    Hi,

    I started to build a list and after a week I have 450 subscribers. To these people I sent a new message after 8-9 days ( from the first subscriber).

    The Open rate was 40%
    The click rate was 42%
    The bounce rate was 3%

    Is it good? Is it bad?

    Thanks
    That's FANNNNNTAAAAAASTIC!
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    Now did you make a dime from said figures?

    Seriously.

    In the end, those $'s matter most.

    Did those high open-rates and click-thrus put
    hard core cash in your pockets?

    It's easy to get excited and overwhelmed with
    those kinds of 'numbers'...

    ...but are they 'overwhelming' your bankers
    sense of reality on the influx of cash flooding
    your coffers?

    Is it?

    Cause if not you will soon learn all other figures
    giving you the 'illusion' of success...

    ...matter not much at all.

    Your on the right track my friend, but unless you're
    getting the kind of results I 'think' you're going for
    (i.e. sales) don't go seeking glory from a victory you
    have yet won.

    ~~ jOjO ~~
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