I did a little test last week, and sent some emails to the addresses displayed on the emails I receive. I just asked questions related to the product or service promoted.
To my surprise, many more marketers than I thought never answered my emails. Some did in 24/48 hours, some in 2 days and almost 50% never answered.
That makes me think of if most of you ever care about what your customers have to say. How am I suppossed to buy a product from someone who doesn't answer my questions?, meaning he/she doesn't care about me. I rather invest my money in someone else (you just lost a customer!)
I'm going on the list building niche, all my followups go from email@example.com. I set that email on Thunderbird and check it daily. Of course I have a tiny, tiny list so I can answer any question almost instantly. If I ever get a monster list I'd like to see how I deal with dozens or hundreds of emails every day!!