I'm In The IM Niche...For God's Sake, Don't Ask Me Questions On How To Stop Your Dog From Farting!
I have always prided myself at offering great customer support.
I always try my best to answer all support tickets.
However, there are a few morons (sorry, I did not find a better word!) who simply don't get it.
They ask questions completely unrelated to the topic. I tolerate them a few times, but they never seem to stop. I am into Internet Marketing niche, but they want me to answer questions on how to stop their dog from farting! (I am not kidding. I actually got that as a support question)
I often purposely delay their replies for 7-10 days, but they reply back thanking me...and at the same time asking another question!
I find myself being dragged into an unending loop answering questions that I don't need to answer. Maybe i should simply start deleting their tickets?
I am sure, we all have our share of morons. So how do you guys handle this?
Any tips, suggestions?
-Abhi
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Barbara Wilson
http://www.ecoverdesigns.com