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Tech Help Needed - Cannot Connect to Http

by Dennis Wagoner
13 replies
Ok here's one for you.

My kid's computer will not connect to http sites, but will connect to the secure sites which begin with https.

I have scanned with Adaware, AVG, and SpyBot and can find no malware, and used the reset command for Winsock, but that didn't help either.

Email comes through fine on Outlook, so I know I have an internet connection which works.

This has left me, wondering if I have a port blocked or something.

Anyone else encounter this situation before?

I'm stumped!

Thanks,
Dennis
#connect #http #needed #tech
  • Profile picture of the author jacktackett
    Dennis, to see if its a blocked port -check your firewall to see if its blocked.
    Next check your hosts file to see if somethings messed with that.

    you can also check from a dos prompt with telnet commands:

    C:\telnet Welcome! - The Apache Software Foundation 80
    HEAD / HTTP/1.1
    Host: Welcome! - The Apache Software Foundation

    and see if you get any information returned. if not also look at your router to see if its blocking ports or if they're being redirected somewhere.

    good luck,
    --Jack
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  • Profile picture of the author Steven Fullman
    OK - you've got port 80 blocked somewhere.

    secure http (https) uses port 443

    ordinary http uses port 80

    You say it's your kids PC...does that mean your PC is fine, using the same connection?

    If so, it won't be a router setting...so check the Windows Firewall (or any other 3rd party firewall you might have), and make sure port 80 is open.

    Steve
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  • Profile picture of the author Dennis Wagoner
    Thanks for the help Warriors.

    The system uses XP, seems I failed to mention that critical piece of info.

    I connect via wireless router, and she connects to it via cable.

    Ok, checked the hosts file, and everything looks fine.

    Turned off firewall, and still didn't connect.

    Also checked the actual internet connection to my kids computer by cutting the wireless connection on my laptop and using her cable.

    Everything worked fine.

    Evidently the fault is in her configuration somewhere, but I'm at a loss
    currently as to where it may be.

    I tried beating the system profusely with the keyboard, but that didn't
    seem to help either.

    Any other suggestions would be greatly appreciated.

    Dennis
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    • Profile picture of the author Michael Mayo
      Hi Dennis,

      Have you tried this?

      Try going to Start --> Run then type in cmd and click on Ok. This will
      bring up the command prompt, here type in netsh winsock reset catalog
      then after a few seconds it will say that you must restart, type exit, then
      restart computer and try again.

      Michael
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      • Profile picture of the author Michael Mayo
        Oh, do you have zone alarm on the system?

        If so, try shutting it down and restart it.

        If that fails you may have a corrupt zone alarm file
        some where and may need to un-install the program.

        Michael
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  • Profile picture of the author Dennis Wagoner
    Hi Michael,

    No zone alarm installed.

    Tried the winsock reset command with no love.

    Thanks for your time!

    Hoping I won't have to reinstall Windows


    Dennis
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  • Profile picture of the author HDRider
    Did you try restoring your computer using go back in XP

    If it just started try going back a few days and you might correct what ever caused the problem
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  • Profile picture of the author Dennis Wagoner
    I'm running Firefox, and haven't re-installed it, but will do so.

    No, I didn't restore the system, guess that will be the next thing.

    Thanks for your suggestions!
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  • Profile picture of the author Dennis Wagoner
    Neither FF or IE will work with http.

    I'll boot into safe mode to see if either work there.

    EDIT:

    Alright, both work while booted into safe mode with networking.

    Guess I'll turn off all non system start up files and start adding
    them one at a time till something breaks.
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  • Profile picture of the author HDRider
    Might also want to check this

    In your internet options settings in the control panel, Connection Tab, Lan Settings make sure use Proxy server is unchecked
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