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All of my websites are blank white screens

by pvijeh
13 replies
Hello all,

I just discovered that all of my websites are blank white screens - nothing loads at all.

It must be a problem with my hosting, as all of my websites are hosted on bluehost.

Does any one have an idea about what i could be? doesn't look like bluehost is down right now.

Thanks,

Peter
#blank #screens #websites #white
  • Profile picture of the author datingworld
    Have you spoken to Bluehost to find out the potential problem they might be facing?
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  • Profile picture of the author MartinPlatt
    You have to ask Bluehost. They could probably fix it in five minutes...

    The fact that you're not getting errors would possibly point to the fact that the file security settings have somehow changed.
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  • Profile picture of the author Geekman
    Check your website using private browser window. If you still getting a blank page contact the bluehost.
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  • Profile picture of the author sbucciarel
    Banned
    Bluehost support should be your first resource to fix the problem.
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  • Profile picture of the author Alexa Smith
    Banned
    Originally Posted by pvijeh View Post

    All of my websites are blank white screens
    It's called web-minimalism, Peter - it's all the rage. No clutter on any websites, and nothing for anyone to complain about. Bluehost is gradually introducing their customers to the concept. And as part of a reciprocal arrangement, Whitehost is now doing the same with blank blue screens.

    I hope you resolve the problem quickly and easily, but Bluehost support - rather than here - is really the place to ask for help.
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by Alexa Smith View Post

      It's called web-minimalism, Peter - it's all the rage. No clutter on any websites, and nothing for anyone to complain about. Bluehost is gradually introducing their customers to the concept. And as part of a reciprocal arrangement, Whitehost is now doing the same with blank blue screens.

      I hope you resolve the problem quickly and easily, but Bluehost support - rather than here - is really the place to ask for help.
      lol ... I was going to answer something similar and then decided to just play it straight.
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      • Profile picture of the author Alexa Smith
        Banned
        Originally Posted by sbucciarel View Post

        I was going to answer something similar and then decided to just play it straight.
        Probably very wise, really: when someone is in a panic with a technical problem, it isn't the most tactful timing to be making facetious comments, really. I can resist everything but temptation.
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        • Profile picture of the author micksss
          Originally Posted by Alexa Smith View Post

          Probably very wise, really: when someone is in a panic with a technical problem, it isn't the most tactful timing to be making facetious comments, really. I can resist everything but temptation.
          I say well done Alexa The OP's first step shouldn't be posting a thread here but contacting BH support... :rolleyes:
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          • Profile picture of the author Claire Koch
            I like to laugh sometimes when I think of all the people I contacted during a panic over a technical issue only to find out it wasn't their fault. Not even my fault just something changed like facebook for example when they just cut someone off for no reason but you don't know why they never respond anymore to anything you say.

            Sometimes you can't even figure out what happened, nobody can.

            Originally Posted by micksss View Post

            I say well done Alexa The OP's first step shouldn't be posting a thread here but contacting BH support... :rolleyes:
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  • Profile picture of the author Kingfish85
    Try renaming your plugins folder to plugins-old and see if it fixes it.

    Try doing the same step above for the theme you're using to force a revert to the default theme.

    Try renaming your htaccess file to htaccess.OLD to see if it resolves it.

    Most likely, one of the steps above will correct the issue.
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    • Profile picture of the author tpw
      Originally Posted by Kingfish85 View Post

      Try renaming your plugins folder to plugins-old and see if it fixes it.

      Try doing the same step above for the theme you're using to force a revert to the default theme.

      Try renaming your htaccess file to htaccess.OLD to see if it resolves it.

      Most likely, one of the steps above will correct the issue.

      Before you determine what the real problem is, try to break your site to see if it makes a difference for you. :rolleyes:


      p.s. If all of his sites went down at once, then there is more than a single domain htaccess issue, and if he is running WordPress, blanking the htaccess will break the entire site.
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      • Profile picture of the author Kingfish85
        Originally Posted by tpw View Post

        Before you determine what the real problem is, try to break your site to see if it makes a difference for you. :rolleyes:


        p.s. If all of his sites went down at once, then there is more than a single domain htaccess issue, and if he is running WordPress, blanking the htaccess will break the entire site.
        99.9% of the time, this is the EXACT cause of "white screens". 1 htaccess file on a shared account can & will break every Wordpress installation.

        Running the same plugin across multiple sites and that plugin gets an update or something server side changes and jacks that plugin up, it will break each site it's installed. Solution, reload the plugin. The same thing goes for themes.

        EDIT: Also, those are steps to determine what the problem is. Unless it's determined that it's a server side problem, these are the exact steps a hosting provider will either take, or tell you to take.
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        • Profile picture of the author BackLinkiT
          Bluehost were having problems today. All my sites went offline for about 2 hours around lunchtime GMT. Should be back now. Mine are.
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