CRM Online
CRM
Customer Relationship Management is an important subject in the world of account management. It helps with getting a better relationship with your customer. You are not more focused on the transaction, but on the long term relationship. CRM is not for all customers, but only for you A- and B-customers. A good account manager is capable of building a relationship with 5 to 15 customers. The problem is that 5 - 15 customers will not give you much profit, and the other problem is that you can't clone yourself. The way to get good CRM in your online business is to have people that work for you. Those people you can find on Odesk and Freelancer. If you apply good CRM to your customers, they will feel like they are special. It won't feel like an automated spam mail. Not all business need a good CRM system, but in most cases it will give you max profit. This is the tip that I will give you guys.
- Lillojohn
Customer Relationship Management is an important subject in the world of account management. It helps with getting a better relationship with your customer. You are not more focused on the transaction, but on the long term relationship. CRM is not for all customers, but only for you A- and B-customers. A good account manager is capable of building a relationship with 5 to 15 customers. The problem is that 5 - 15 customers will not give you much profit, and the other problem is that you can't clone yourself. The way to get good CRM in your online business is to have people that work for you. Those people you can find on Odesk and Freelancer. If you apply good CRM to your customers, they will feel like they are special. It won't feel like an automated spam mail. Not all business need a good CRM system, but in most cases it will give you max profit. This is the tip that I will give you guys.
- Lillojohn