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I just couldn't unsubscribe from some guys even if they use legit AR

by awledd
18 replies
I unsubscribe and they are back in my inbox in a day or two. Yes they use some Autoresponder like Getresponse ...

What is the solution here?
#guys #legit #unsubscribe
  • Profile picture of the author Mark Singletary
    Are the repeat emails coming from Getresponse or just the initial ones?
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  • Profile picture of the author David Keith
    Learn to use the filters in your email client. The more stuff you do online, the more you will get on all sorts of lists. Your info will be bought/sold/traded...you name it.

    But you can easily use filters to organize things according to who(by email address) sends you stuff.
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    • Profile picture of the author Mkcoy
      Banned
      Originally Posted by David Keith View Post

      The more stuff you do online, the more you will get on all sorts of lists. Your info will be bought/sold/traded...you name it.
      Well I do hope not because not only would that be a breach of their terms and conditions when I originally subscribed but that would also be deemed as a criminal act under the Privacy and Electronic Communications Regulations Act 2003.
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  • Profile picture of the author awledd
    ya I can set up filters maybe I am a little lazy - that is better I think. But my inbox receives way more emails and managing it is a headache.
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  • Profile picture of the author JimDucharme
    Originally Posted by awledd View Post

    I unsubscribe and they are back in my inbox in a day or two. Yes they use some Autoresponder like Getresponse ...

    What is the solution here?
    Well I'm glad it's "some autoresponder" and not us . Sorry, couldn't help myself.

    That's a pretty vague comment though. If you are sure they are coming from a GetResponse user, then contact our support team and we'll investigate and deal with any problems.

    Regards,
    jim
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  • Profile picture of the author writeaway
    Contact AR and give them info about the list so they can see what's wrong. It might be a glitch.
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  • Profile picture of the author WillR
    I have noticed some marketers using tools nowadays whereby when you join their list they automatically add you to a second list on a second autoresponder. Kind of like hedging their bets so if one was to go down they have a backup. This might be the issue you are experiencing. You unsubscribe from one but they have you on another.
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    • Profile picture of the author Tina Golden
      You can't do that with GetResponse like you can with Aweber. Unless there is some way to do it by hand, but I don't think so.

      I've had a few that I sign up once and get added to a bunch of different lists and I've had the ones that somehow manage to keep adding me back after I unsub. These are almost always Aweber lists and occasionally some lesser known ARs.

      Once I get aggravated, I let the AR support team know about it - loud and clear. Usually this works out well and the marketer stops bugging me. I believe some lose their accounts if there enough complaints.
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      • Profile picture of the author WillR
        Originally Posted by Tina Golden View Post

        You can't do that with GetResponse like you can with Aweber. Unless there is some way to do it by hand, but I don't think so.
        There are new tools out there that allow this type of automation between a heap of different services.

        One such tool is this one:
        https://zapier.com/

        It no longer needs to be a function offered by the autoresponder. You can use other external services to achieve the same automation. Some are abusing such services. Have you noticed those marketers who now sign you up to webinars automatically so you no longer receive an invitation, instead you receive an email confirming your attendance. They use this type of service to do that and sign you up without your knowledge or permission.
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        • Profile picture of the author Tina Golden
          Oh, wow, I didn't know that. Geez, just what we need. Tools that make it even easier to spam people.

          Well, like I said then, go to the AR and make them lose their account.
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  • Profile picture of the author jchengery
    Hello everyone,

    Thanks for the info - I wasn't aware of that, though I thought I seen where I was on multiple lists, and I didn't recall signing up to multiple ones, just one list. Now I think I know where these are coming from.

    You learn something new every day! :-) Thanks again!

    Take care,

    Joe Chengery
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  • Profile picture of the author David Keith
    When you signup to someones list or buy something, you are indeed giving permission to that person or company to email you...not just that single AR list.

    So these automation tools are perfectly on the up and up...of course we know how many IMers will use them

    I have used a proprietary system like this for over a decade to help keep my various AR services in sync with my backup self hosted solution.

    I have not really looked into the new fangled gadgets much, but they must also handle unsubscribes across all platforms or you will find yourself violating spam laws in short order.

    When a person unsubscribes there is an expectation that they have severed your right to email them based on your original business relationship. If you fail to honor that by emailing them from a different list, you are flirting with trouble.
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    • Profile picture of the author WillR
      Originally Posted by David Keith View Post

      When you signup to someones list or buy something, you are indeed giving permission to that person or company to email you...not just that single AR list.
      If I purchase a product from someone I don't want to then receive an email the next day confirming my attendance to a webinar that I never signed up for. That's just wrong. An invitation email is fine, but don't sign me up for the webinar without my permission.

      That is when these types of tools are used for bad and not good.
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      • Profile picture of the author David Keith
        Originally Posted by WillR View Post

        If I purchase a product from someone I don't want to then receive an email the next day confirming my attendance to a webinar that I never signed up for. That's just wrong. An invitation email is fine, but don't sign me up for the webinar without my permission.

        That is when these types of tools are used for bad and not good.
        I agree, its "wrong", but whether or not it is legal or not is very much in doubt. The legal precedent on what info/offers you can email someone you have a business relationship with is pretty vague really.

        However, my main point was more on the unsubscribe end. That is where there is much less legal grey area. The law is pretty clear that customers must be allowed to unsubscribe and sever the business relationship entirely...essentially revoking permission to email.

        These automation tools better be syncing those unsubscribes (which seems unlikely...although certainly possible from a technical perspective). If not, they will be setting lots of folks up for potential legal troubles.
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      • Profile picture of the author Michele Miller
        I have recently been "signed up for webinars" as well. I don't appreciate
        that kind of abuse. I have also unsubscribed myself from "all lists by the same person", and still receive the bloody emails.

        Originally Posted by WillR View Post

        If I purchase a product from someone I don't want to then receive an email the next day confirming my attendance to a webinar that I never signed up for. That's just wrong. An invitation email is fine, but don't sign me up for the webinar without my permission.

        That is when these types of tools are used for bad and not good.
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        • Profile picture of the author Maggie143
          I agree that you need to contact the company like Aweber and turn them in.

          I am not normally one to just go running and turn people in for little things but when they continue to do what you have asked them not to do then action needs to be taken. If they are doing that to you then they are doing it others. By stepping up and turning them in might help others not have to deal with it.

          Maggie
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          • Profile picture of the author Daniel Elss
            I used to get annoyed as hell by this but you can't stop it, maybe some you can if that's the way you want to spend your day. Best thing to do is get a free webmail account and designate just that one if you are going to subscribe to lists, but then there is always the issue of digging through the crap when wanting to find what you need. endless battle.
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    • Profile picture of the author Richard HAN
      Originally Posted by David Keith View Post

      When you signup to someones list or buy something, you are indeed giving permission to that person or company to email you...not just that single AR list.

      So these automation tools are perfectly on the up and up...of course we know how many IMers will use them

      I have used a proprietary system like this for over a decade to help keep my various AR services in sync with my backup self hosted solution.

      I have not really looked into the new fangled gadgets much, but they must also handle unsubscribes across all platforms or you will find yourself violating spam laws in short order.

      When a person unsubscribes there is an expectation that they have severed your right to email them based on your original business relationship. If you fail to honor that by emailing them from a different list, you are flirting with trouble.
      I say this is pure BS.

      When I buy Product A from a vendor, I did not agree to the vendor's spamming me to death with offers for Product B .... to .... Product ZZZ. And, the best part is, when I try to remove myself from all these "offers list", I get removed from the "Customers List" as well, so end result I don't get notified of upgrades to Product A that I bought.
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