What is the best way to allow customers with iPads/iPhones to access bonus MP3s?

5 replies
I have a website where the customers purchase a Course which includes an E-Book and an MP3 amongst other items. When I launched it in 2007, there were no iPads and very few, if any, iPhones.

Now, just about every customer has one or both of these and they want to access the e-book and the MP3 on those devices.

The e-book appears to be relatively straightforward as I have an iPad/Mac version i.e. epub or they can use the Adobe pdf reader to read the pdf version. There are sometimes issues but not that often.

The issue is with the MP3. The only way the customers can get the MP3 from the website to their device is to 1. save it to their computer. 2. Upload to iTunes on their computer. 3. Sync to their device.

I cannot find any other way of allowing them to access it. I get a lot of support requests as some people find this difficult as many customers are not that computer savvy.

So, is there a potentially better way of providing this MP3 (I also have an AAC version) to iPhone/iPad customers?

Is there for example some way of getting it onto iTunes Store so once they have bought the course from the website, they can access the MP3 directly from iTunes?

But I need to avoid non-customers from accessing it and it must be free for customers. Also, they will need to buy it from my website in order for them to go through the sales letter as the Course is quite expensive otherwise. Just having it on iTunes itself would not be enough.

Or is there potentially another way I haven't thought about?

Any suggestions or advice from Internet Marketers with experience of this situation, greatly appreciated.
#access #bonus #customers #ipads or iphones #mp3s
  • Profile picture of the author Valdor Kiebach
    Tell them to buy an Android device.

    This is one of the reasons I refuse to use Apple devices.

    Not sure if it would work but can the mp3 be played through your website like here:

    http://freemusicarchive.org/search/
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  • Profile picture of the author damondietz
    They could download a free app like "MyMedia" where you can listen to and download mp3s, videos, or any type of file directly to the device from any page on the web.
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  • Profile picture of the author RahulNag
    Thanks for this.

    Valdor - unfortunately too many of my customers have Apple devices, meaning I have to find some way of serving them.

    Damondietz - thanks for this app. I will look into it.

    Does anyone have any other suggestions on how to allow customers to get MP3s from the website to their iPad/iPhones easily? Or to get the MP3s onto iTunes without letting non-customers get hold of it etc.
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  • Profile picture of the author MartinPlatt
    Ha ha ha. Downside to Apple. You'd have to put them in iTunes. Or sell it with an included device capable of using your files
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    Martin Platt
    martin-platt.com

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  • Profile picture of the author RahulNag
    Is there any way to put items into iTunes store but which are not visible to non-customers. I.e. only if a customer buys from my website, can I send them the link to iTunes for them to download the (free) bonus.

    I do not want to either charge for the bonus or allow non-customers access to this file for free.
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