My clicks have gone down when i email my list

25 replies
There's been this strange issue happening.

I normally average a 10% open rate and a 5-7% click through rate but lately (these past few weeks) my clicks have dropped.

What ive been doing is emailing daily to my list as that gives you higher open rates and I have seen it does that.

But my clicks have started going down because of it.

BTW I promote in every email in a soft pitch. I usually tell a story or give them some information and then pitch the product. No one as complained when i do this and i barely get unsubscribes.

I did the same thing when i emailed my list before (1-3 times a week) and the click through rates were steady.

Any ideas why people arent clicking anymore?

I'm open to any ideas to improve my click through rates. Thanks!
#clicks #email #list
  • Profile picture of the author larryboy03
    Originally Posted by Edwin Torres View Post

    There's been this strange issue happening.

    I normally average a 10% open rate and a 5-7% click through rate but lately (these past few weeks) my clicks have dropped.

    What ive been doing is emailing daily to my list as that gives you higher open rates and I have seen it does that.

    But my clicks have started going down because of it.

    BTW I promote in every email in a soft pitch. I usually tell a story or give them some information and then pitch the product. No one as complained when i do this and i barely get unsubscribes.

    I did the same thing when i emailed my list before (1-3 times a week) and the click through rates were steady.

    Any ideas why people arent clicking anymore?

    I'm open to any ideas to improve my click through rates. Thanks!
    It all depends on the relationship between you and your list.

    Are you consistently promoting products?

    Promoting products all the time will have a bad affect on your list because they may start to feel, your trying to "Just" sell.

    You should provide more value, for example giving them free stuff like ebooks and content which "WILL" help them.

    With my list, I like to send them follow ups once every two days. For the first 3 follow ups, they get 3 Free Ebooks, made by me.

    Then on the 4th I promote, then a further 2-4 emails of advice and content to help them then on the 4th-5th follow up I promote.

    That's how I work my list and I "barley" get unsubscribes.

    Hope it helps.

    P.S It's different for every marketer, so my way may not work for you.
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    • Profile picture of the author Edwin Torres
      Originally Posted by larryboy03 View Post

      It all depends on the relationship between you and your list.

      Are you consistently promoting products?

      Promoting products all the time will have a bad affect on your list because they may start to feel, your trying to "Just" sell.

      You should provide more value, for example giving them free stuff like ebooks and content which "WILL" help them.

      With my list, I like to send them follow ups once every two days. For the first 3 follow ups, they get 3 Free Ebooks, made by me.

      Then on the 4th I promote, then a further 2-4 emails of advice and content to help them then on the 4th-5th follow up I promote.

      That's how I work my list and I "barley" get unsubscribes.

      Hope it helps.

      P.S It's different for every marketer, so my way may not work for you.
      My hunch was that theyre still interested in what I have to say but don't click cause they're like 'its another promo'.

      But theyre not unsubbing so I'm confused
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    • Profile picture of the author Shaun OReilly
      Without seeing your e-mails and the hearing the whole
      story, it's hard to say for sure.

      However, if fewer of your subscribers are clicking your
      links over time, then here's some possibilities...

      For example, you may be sending them offers that they're
      simply not highly interested in - so they can't be arsed to
      click through.

      Other subscribers may have clicked through in the initial
      e-mails and then been disappointed at what they've found
      once they've arrived at the other end. So, now they're
      even less motivated to click through again.

      Yet another possibility is that you're not telling good enough
      stories that naturally tie-in with to your offer and build the
      motivation to a peak for people to want to click the link.

      Mix it up a bit and don't keep repeating the same old call to
      action or story format otherwise some people will tune out.

      Also, it may be that your list is aging and becoming less
      active over time. Have you been constantly adding new
      subscribers at a similar rate as before, or has your lead flow
      decreased recently too?

      By the way, having a low unsubscribe rate is not a good
      indicator of the health of your list. In fact, I like to push
      the envelope a bit to increase unsubscribe rates and
      response rates over all.

      Dedicated to mutual success,

      Shaun
      Signature

      .

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      • Profile picture of the author Edwin Torres
        Originally Posted by Shaun OReilly View Post

        Without seeing your e-mails and the hearing the whole
        story, it's hard to say for sure.

        However, if fewer of your subscribers are clicking your
        links over time, then here's some possibilities...

        For example, you may be sending them offers that they're
        simply not highly interested in - so they can't be arsed to
        click through.

        Other subscribers may have clicked through in the initial
        e-mails and then been disappointed at what they've found
        once they've arrived at the other end. So, now they're
        even less motivated to click through again.

        Yet another possibility is that you're not telling good enough
        stories that naturally tie-in with to your offer and build the
        motivation to a peak for people to want to click the link.

        Mix it up a bit and don't keep repeating the same old call to
        action or story format otherwise some people will tune out.

        Also, it may be that your list is aging and becoming less
        active over time. Have you been constantly adding new
        subscribers at a similar rate as before, or has your lead flow
        decreased recently too?

        By the way, having a low unsubscribe rate is not a good
        indicator of the health of your list. In fact, I like to push
        the envelope a bit to increase unsubscribe rates and
        response rates over all.

        Dedicated to mutual success,

        Shaun

        Hey Shaun!

        Thanks for the reply, really appreciate it and got my thinking juices flowing.

        What's the best you (if you were in my situation) to move forward?

        Survey my list to see what topics they're interested in?

        Also,

        I've been trying to mix up my story format, but I've noticed that I do have the same call to action.

        They're most like:

        "Email marketing rocks! If you want more info on how to do XYZ (benefit) then click here: LINK.com"

        All my CTA's have pretty much been like that.

        How would I change them up a bit?

        And I hadn't added new subs in a few weeks so bought a few solo ads last week (like 3 100clickers) and those subscribers are still in my autoresponder sequence (it last 7 days).

        Should I be buying a new batch of solo ads every week?

        Thanks!
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        • Profile picture of the author iwowwe4you
          Use video email with auto redirection after they finished watching video. People are getting kind of boring with text emails. Surprise them with video (make sure it is a good quality and funny, but still related to the product you sell). They do not need to click on any thing they will be redirected and review your offer with pleasure as you just gave them a bit of fun. People in a good mood are much likely to buy...
          And by the way I am surprises someone still use those old practice of sending emails with promotions. We tasted it in a few different ways and they rarely give more that 10% of response. When every one is looking for something close to 70% or more.
          If you will research this properly you will find out that there are much better ways of selling through emails.
          Signature

          Happy to share 18 years experience in MLM/IM. Not doing any other work for over 7 years now. Accredited as a coach by 3 companies I worked with after completing a course of education and passing exams. HND in Business, Economics, Accounting, Market Research, Market Development, Management.
          Love to Learn - Love to Teach!

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  • Profile picture of the author Stuart Walker
    Should I be buying a new batch of solo ads every week?
    You should continually be adding more subs to your list, all the time. I wouldn't focus just on solos either. Most are rubbish especially from dedicated solo ad providers. They might opt in but a lot of them never open emails, click links or buy.

    Am I right in thinking you took 'build a list' literally and just made a squeeze page, threw together a freebie and chucked solo ads at it and now are flogging affiliate products left, right and centre?

    If this is what you're doing for most people it doesn't work. The people who opt in don't know who you are and have no reason to care, they just wanted that freebie and once they've got it you're dead to them. Build lists around blogs, websites or products not just lists for having lists sakes.
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    • Profile picture of the author Edwin Torres
      Originally Posted by RockingLastsForever View Post

      You should continually be adding more subs to your list, all the time. I wouldn't focus just on solos either. Most are rubbish especially from dedicated solo ad providers. They might opt in but a lot of them never open emails, click links or buy.

      Am I right in thinking you took 'build a list' literally and just made a squeeze page, threw together a freebie and chucked solo ads at it and now are flogging affiliate products left, right and centre?

      If this is what you're doing for most people it doesn't work. The people who opt in don't know who you are and have no reason to care, they just wanted that freebie and once they've got it you're dead to them. Build lists around blogs, websites or products not just lists for having lists sakes.
      I definitely need to vary my traffic sources I guess.
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    • Profile picture of the author iwowwe4you
      Originally Posted by RockingLastsForever View Post

      You should continually be adding more subs to your list, all the time. I wouldn't focus just on solos either. Most are rubbish especially from dedicated solo ad providers. They might opt in but a lot of them never open emails, click links or buy.

      Am I right in thinking you took 'build a list' literally and just made a squeeze page, threw together a freebie and chucked solo ads at it and now are flogging affiliate products left, right and centre?

      If this is what you're doing for most people it doesn't work. The people who opt in don't know who you are and have no reason to care, they just wanted that freebie and once they've got it you're dead to them. Build lists around blogs, websites or products not just lists for having lists sakes.

      In fact I been buying ads for around a year to test if it works, however the response was only about 10-30%. Do not buy them any longer. Waste of time and money. Better create a good blog with valuable information on it. Then people who subscribe to you, know what you do and why they are on your list. When they get personal response from you that starts your relationship with them and very soon they turn in to a loyal continuous buyers. Especially that they know you from personal contact and that they are sure they can get in touch with you directly if any thing goes wrong. In fact at some point I scrapped my old list that was created from the ads and started a new one from my blog and other personal contacts. On the first place I got 3 times bigger list that the one I got from ads (for the whole year) just in 3 and a half months. The second thing they are buying and always recommend me to their friends, family members, because with the product comes high quality services.
      Signature

      Happy to share 18 years experience in MLM/IM. Not doing any other work for over 7 years now. Accredited as a coach by 3 companies I worked with after completing a course of education and passing exams. HND in Business, Economics, Accounting, Market Research, Market Development, Management.
      Love to Learn - Love to Teach!

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  • Profile picture of the author chrisnos
    Originally Posted by Edwin Torres View Post

    There's been this strange issue happening.

    I normally average a 10% open rate and a 5-7% click through rate but lately (these past few weeks) my clicks have dropped.

    What ive been doing is emailing daily to my list as that gives you higher open rates and I have seen it does that.

    But my clicks have started going down because of it.

    BTW I promote in every email in a soft pitch. I usually tell a story or give them some information and then pitch the product. No one as complained when i do this and i barely get unsubscribes.

    I did the same thing when i emailed my list before (1-3 times a week) and the click through rates were steady.

    Any ideas why people arent clicking anymore?

    I'm open to any ideas to improve my click through rates. Thanks!
    Since you're promoting products to these people, I'm assuming that you know the market and niche you're selling to.

    the best way to figure out why people are clicking through your emails, or why they're not buying your products, is to get into their shoes, and where you were when you were in their situation, and consider what you would think of these emails, what would bother you, what you could improve (does the email seemed too long, or seem to drag out too long that someone would want to read it?)

    just because no one complained about your emails and you haven't gotten many unsubscribes, that just means nobody has issues with your emails, but that doesn't mean they're particularly enticed by them, and won't what you have to offer, or want to buy from you either, may be because your advices and compelling enough, or valuable enough, as I don't know your products and website I have no way of knowing.

    instead of trying to tell a story, or do a soft pitch of a product, try giving your readers education about how to get results they're looking for in their life, or make them aware of an inconvenience or problem they didn't know they had, and once they realize they have an issue, educate them on how your product can solve their problem.

    basically, just think about if you were in that customers choose, and when you were in their shoes, what would you have wanted someone to do for you to create the best experience possible, so that you could get the results you wanted in the fastest way humanly possible?
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  • Profile picture of the author WillR
    Well first of all I would say an open rate of 10% is quite low. So if that's the average you have been happy with up until now then you need to look at that as well.

    One thing to consider in consistency.

    Consistency can work with and against you in email marketing. You'll often hear email marketers saying that the more consistent you are, the better. Emailing people at the same time each week so they know when to expect an email from you. This can work well.

    But consistency in your message content is not so great. This is when you send the same old type of messages week after week. People get used to the messages and when they see your email appear in their inbox, they think to themselves, ok, I know it's going to be some story so I'll leave that and come back to it when I have some more time. Do you think they ever come back to it? When you do this there is no element of surprise or curiosity as to what's inside the email. They already know because it's been the same every other email.

    What you want to do is change things up. You might decide to email them at a consistent time each week but do not always email them the same sort of content. Change it up so they don't know what to expect. You might share videos that are relevant to your niche, free tools, stories, blog posts, whatever. The key is to change it up so they are curious enough to want to open your email each week to see what is inside.
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    • Profile picture of the author Edwin Torres
      Originally Posted by WillR View Post

      Well first of all I would say an open rate of 10% is quite low. So if that's the average you have been happy with up until now then you need to look at that as well.

      One thing to consider in consistency.

      Consistency can work with and against you in email marketing. You'll often hear email marketers saying that the more consistent you are, the better. Emailing people at the same time each week so they know when to expect an email from you. This can work well.

      But consistency in your message content is not so great. This is when you send the same old type of messages week after week. People get used to the messages and when they see your email appear in their inbox, they think to themselves, ok, I know it's going to be some story so I'll leave that and come back to it when I have some more time. Do you think they ever come back to it? When you do this there is no element of surprise or curiosity as to what's inside the email. They already know because it's been the same every other email.

      What you want to do is change things up. You might decide to email them at a consistent time each week but do not always email them the same sort of content. Change it up so they don't know what to expect. You might share videos that are relevant to your niche, free tools, stories, blog posts, whatever. The key is to change it up so they are curious enough to want to open your email each week to see what is inside.
      I thought 10% open rate was high for an Internet marketing list.

      I might need to start using the open loops and NLP in my emails haha.
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      • Profile picture of the author WillR
        Originally Posted by Edwin Torres View Post

        I thought 10% open rate was high for an Internet marketing list.

        I might need to start using the open loops and NLP in my emails haha.
        For most Internet Marketers, sadly 10% probably is a very high open rate. But let's face it, most Internet Marketers suck at email marketing. Their idea of email marketing is sending a "buy this sh#t" email each day of the week. That is not email marketing.
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        • Profile picture of the author Edwin Torres
          Originally Posted by WillR View Post

          For most Internet Marketers, sadly 10% probably is a very high open rate. But let's face it, most Internet Marketers suck at email marketing. Their idea of email marketing is sending a "buy this sh#t" email each day of the week. That is not email marketing.
          Hmmm interesting.

          Thanks for yout input Will
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      • Profile picture of the author bobby_shahzad
        Originally Posted by Edwin Torres View Post

        I thought 10% open rate was high for an Internet marketing list.

        I might need to start using the open loops and NLP in my emails haha.
        Here is email opens benchmark study from MailChimp

        [url=http://mailchimp.com/resources/research/email-marketing-benchmarks-by-industry/2010/[/url]


        This is an industrywise division of Open rates. As you can see, lowest rate is 12% so Internet Marketing should me more than or equal to 10%


        Considering mailchimp does not allow affiliate marketing, It is understandable that internet marketing stats are not in the list. But I can tell you from our own company stats are roud about 10% for pure optin and 3% to 5% for non optin lists.
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        BulkResponse.com Email marketing service , single and double optin accounts. List Hygiene Service Available.
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  • Profile picture of the author webboost
    When you mail everyday you can't promote everyday or your list will just stop buying. What you need to do is give a lot of stuff away. You can use the stuff as a presell, so they get excited about the info
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  • Profile picture of the author xxxJamesxxx
    Sounds to me you're getting predictable and predictable = boring.

    You email everyday and you follow the exact same formula, tell a story, then promote a product to 'em.

    You need to really mix it up. Send them to your Blog with a really good article on how to do something that will truly help them. Or you could send them to a video that is exclusive for your subbies only.

    It's kinda keeping them on their toes if you know what I mean. With what you're doing, basically sending them the exact same email template every single day would bore the crap out of me, you... Or anyone for that matter.

    Also, you could survey your list and find out what they want and create content around that. The trick here to make this work is to give them a amazing incentive to fill in the survey, like giving them a paid product for example.

    And the traffic. You want to be building multiple traffic sources to your squeeze and Blog using properties like FB, Youtube, Twitter so you've got traffic coming in passively.

    You'll find if you don't replenish your list with new leads, they'll eventually become less responsive... Especially with how you're marketing to them.

    Hope this helps anyway

    James Scholes
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    • Profile picture of the author Edwin Torres
      Originally Posted by xxxJamesxxx View Post

      Sounds to me you're getting predictable and predictable = boring.

      You email everyday and you follow the exact same formula, tell a story, then promote a product to 'em.

      You need to really mix it up. Send them to your Blog with a really good article on how to do something that will truly help them. Or you could send them to a video that is exclusive for your subbies only.

      It's kinda keeping them on their toes if you know what I mean. With what you're doing, basically sending them the exact same email template every single day would bore the crap out of me, you... Or anyone for that matter.

      Also, you could survey your list and find out what they want and create content around that. The trick here to make this work is to give them a amazing incentive to fill in the survey, like giving them a paid product for example.

      And the traffic. You want to be building multiple traffic sources to your squeeze and Blog using properties like FB, Youtube, Twitter so you've got traffic coming in passively.

      You'll find if you don't replenish your list with new leads, they'll eventually become less responsive... Especially with how you're marketing to them.

      Hope this helps anyway

      James Scholes
      Great post James. I guess it would be boring knowing everyday it'll be the same format.

      I just sent out two emails with a link to a survey and initial replies are mixed on daily emails or not but people are liking the emails they said.

      So I just need to start being random about it and out my CTA in random spots, use other types of email styles, etc.

      Maybe I gotta pretend I'm the host of my own talk show haha.

      What do you think ?
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      • Profile picture of the author Shaolinsteve
        Hey Edwin,

        I'd always recommend working with your list on a more personal level. Did you start this email format of the content/pitch as soon as they signed up? From one of your products you recommended a traffic source I wouldn't have relied on so expect changes like that to happen if they are not high quality sources of traffic.

        You should always build credibility from the start, not just from the product but within your list too. I'm glad to see that you sent them out a survey and you're getting feedback. That's the only way you're going to be able to move forward.

        I'd make changes to your daily pitch because to be honest it does get too much when your constantly promoting things to people with solutions. If anything, I'd segment your lists and mix things up with solid content and a promotion now and again as opposed to sending everyone out the same pitch. That could also be a problem.
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        • Profile picture of the author Edwin Torres
          Originally Posted by Shaolinsteve View Post

          Hey Edwin,

          I'd always recommend working with your list on a more personal level. Did you start this email format of the content/pitch as soon as they signed up? From one of your products you recommended a traffic source I wouldn't have relied on so expect changes like that to happen if they are not high quality sources of traffic.

          You should always build credibility from the start, not just from the product but within your list too. I'm glad to see that you sent them out a survey and you're getting feedback. That's the only way you're going to be able to move forward.

          I'd make changes to your daily pitch because to be honest it does get too much when your constantly promoting things to people with solutions. If anything, I'd segment your lists and mix things up with solid content and a promotion now and again as opposed to sending everyone out the same pitch. That could also be a problem.
          Yeah I've been consistent with the daily story emails. But I also give value inside the email with free information then just tie that to the productm
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  • Profile picture of the author JerrickYeoh
    I believe even your favorite foods like chocolate chips cake . And you receiving email about chocolate chips cake everyday , im sure will going to hate it one day or bored with it .

    Try not to include product everyday , sometimes with some news, knowledge sharing , information then one week only bring in your product twice the max.

    Subject and the end story of your every email play a huge role for the next email open rate.

    Do check is your mail in spam list while some reader would set your mail into spam list instead of unsubscribe. Groupon is the case study where sending email everyday and cause the mail all in the spambox and start heating to receive it .
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  • Profile picture of the author Stuart Walker
    I thought 10% open rate was high for an Internet marketing list.
    I'm pretty sure this is just one of these mythical figures that got used as an example by a guru one day and now consistently gets thrown around as fact, like the each sub on your list is worth $1 figure everyone constantly quotes.

    And seriously if you're only aiming for 10% open rates, why even bother? Think of many people you need on your list for that to ever be worthwhile and make you money.

    I get the impression you are inexperienced when it comes to making money online, so do you mind me asking why you are in the IM niche? You need to compare yourself with the heavyweights of the niche and see if you can compare..if you can't then you're wasting your time. Don't be a small fish in a big pond...be the ******* shark! Get involved in niches where YOU are the 'expert' and you won't have to worry about 10% open rates because people will open your emails and read them knowing that you're the man to go to for info.

    And you seriously hadn't surveyed your subscribers until now? Should be one of the first things you do. In email 1 or 2 I have them either send me a reply telling me their biggest problem is or send them to a short survey on survey monkey which asks what they want me to write about, their biggest problem at present, how often they want to hear and a few other relevant questions.

    Stories are good but don't only send stories, mix it up with emails full of pure facts, links to your blog posts (which I don't think you have), other blog posts you liked, forum posts which you think are essential reading, videos you liked, motivational and inspirational posts, infographics, funny pictures....there's lots of options.
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  • Profile picture of the author Slin
    If you are marketing to the IM market it's cause they have a billion other people emailing them.

    They forget who you are, click to read your email, remember who you are, remember that they've seen your offer, and they don't go to it.

    That's my theory at least.
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  • Profile picture of the author SamanthaB
    Banned
    Just don`t mail daily. I don't like to receive daily emails from someone promoting all kinds of stuff, it makes me ignore or even unsub.
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    • Profile picture of the author Edwin Torres
      Originally Posted by RockingLastsForever View Post

      I'm pretty sure this is just one of these mythical figures that got used as an example by a guru one day and now consistently gets thrown around as fact, like the each sub on your list is worth $1 figure everyone constantly quotes.

      And seriously if you're only aiming for 10% open rates, why even bother? Think of many people you need on your list for that to ever be worthwhile and make you money.

      I get the impression you are inexperienced when it comes to making money online, so do you mind me asking why you are in the IM niche? You need to compare yourself with the heavyweights of the niche and see if you can compare..if you can't then you're wasting your time. Don't be a small fish in a big pond...be the ******* shark! Get involved in niches where YOU are the 'expert' and you won't have to worry about 10% open rates because people will open your emails and read them knowing that you're the man to go to for info.

      And you seriously hadn't surveyed your subscribers until now? Should be one of the first things you do. In email 1 or 2 I have them either send me a reply telling me their biggest problem is or send them to a short survey on survey monkey which asks what they want me to write about, their biggest problem at present, how often they want to hear and a few other relevant questions.

      Stories are good but don't only send stories, mix it up with emails full of pure facts, links to your blog posts (which I don't think you have), other blog posts you liked, forum posts which you think are essential reading, videos you liked, motivational and inspirational posts, infographics, funny pictures....there's lots of options.
      Hey I'm not new to marketing, been doing it for 2-3 years andhave been doing list building for a fewmonths.

      This isnt the first time I survey my list,but the first time I survey them about this certain topic.

      Originally Posted by Slin View Post

      If you are marketing to the IM market it's cause they have a billion other people emailing them.

      They forget who you are, click to read your email, remember who you are, remember that they've seen your offer, and they don't go to it.

      That's my theory at least.
      I guess I gotta change things up.

      Originally Posted by SamanthaB View Post

      Just don`t mail daily. I don't like to receive daily emails from someone promoting all kinds of stuff, it makes me ignore or even unsub.
      Interesting, thanks!
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