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JVzoo - Problems activating product.

by Taniwha
9 replies
I've purchased a product through JVzoo; Long Tail Pro.
When I click the 'Activate your purchase' link on the JVzoo page, it just downloads an unknown file which is named the transaction ID.

My first go to action was contact the person I bought it off, but after a week and several emails back with no reply. My second plan is to ask here.

So, do any of you know how to get this working?

Thanks in advance.

PS. The numbers on the file is not the activation key for Long Tail Pro.

EDIT: "We have concluded our investigation into your case and have decided in your
favor.

We were able to recover $37.00 USD and this amount has been credited to
you. Please allow five business days for this adjustment to be posted."

The seller was a scammer. Not that anyone cares
#activating #jvzoo #problems #product
  • Profile picture of the author Taniwha
    bump - Still no reply from the seller of the product.
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  • Profile picture of the author stoltingmediagroup
    Have you opened a ticket? If not try that!

    Long Tail Pro :: Support Ticket System
    Signature
    Arnold Stolting - Stolting Media Group
    "I LOVE The Song! The Vibe Is Positive And Firm!" - Kymani Marley. (Son of Bob Marley).
    "Very High Quality!" Jeremy Harding - Manager / Producer. Sean Paul.
    "They Are FANTASTIC!" - Willie Crawford.
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    • Profile picture of the author Taniwha
      Originally Posted by stoltingmediagroup View Post

      Have you opened a ticket? If not try that!

      Long Tail Pro :: Support Ticket System
      Yeah, I've sent a ticket in. Thanks.
      I'm just hoping someone has been in the same situation and has an simple fix for the file problem.
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  • Profile picture of the author J Bold
    Contact JVZoo support as well.
    Signature
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    • Profile picture of the author Taniwha
      Originally Posted by J Bold View Post

      Contact JVZoo support as well.
      The JVzoo support basically says, if you have a problem, contact the person who sold you the product. The same person who isn't contacting me lol.

      "JVZoo.com support cannot give product specific support help."

      Thanks for the reply though.
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      • Profile picture of the author wordwizard
        If this is a WSO, you might be able to get hold of the product seller by sending a PM... Not usually the preferred option, but maybe his email inbox is hopelessly overstuffed.

        Good luck!
        Signature

        FREE Report: 5 Ways To Grow Your Affiliate Income
        Let Me Help You Sell: Sales Letters, Email Series, Pre-Sell Reports... PM me & we'll talk!
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  • Profile picture of the author Taniwha
    "We have concluded our investigation into your case and have decided in your
    favor.

    We were able to recover $37.00 USD and this amount has been credited to
    you. Please allow five business days for this adjustment to be posted."[/I]

    The seller was a scammer. Not that anyone cares
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    • Profile picture of the author J Bold
      Originally Posted by Taniwha View Post

      "We have concluded our investigation into your case and have decided in your
      favor.

      We were able to recover $37.00 USD and this amount has been credited to
      you. Please allow five business days for this adjustment to be posted."[/I]

      The seller was a scammer. Not that anyone cares

      Or just bad at customer service.
      Signature
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      • Profile picture of the author Taniwha
        Originally Posted by J Bold View Post

        Or just bad at customer service.
        It was Long Tail Pro, and they concluded that the seller "Tracey" was not even authorized to sell the product. I have since bought LTP off the proper seller and everything went smoothly.

        Tracey has been taken off of JVzoo.
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