THANK YOU so much! Will do!

Michelle

Borked uninstall program...happens all the time.

Just try and manually delete the file and see what happens.

I agree with the suggestion of using both SUPERAntiSpyware + Malwarebytes in the short term. If that doesn't take care of it, try CCleaner to uninstall whatever recalcitrant item is causing problems.

Also, I love both ZoneAlarm Pro and Eset Nod32 and recommend the trials for those.

Best of luck with the issues.

You may need to boot in SAFE Mode to remove it. Press F8 and choose to boot in SAFE Mode. Then try to remove it. I highly recommend the NOD32 for protection and removal as I am using it as well as reseller for Singapore.

Hope this helps!

I agree Vista may be better than XP in terms of virus protection, but it is a networking nightmare. I just got a new Toshiba laptop with Vista Home Premium. I can't believe that MS hasn't faced (more)legal action over this OS! I updated Vista, updated my wireless card drivers, made sure my bios was up to date, disabled IPv6, and a couple of other things I can't remember off the top of my head. It is still a flaky POS when it comes to networking. It has constant DNS problems and is always losing the Internet connection, although the network itself remains connected. My XP machines work great on the same network, both wirelessly and hard wired. The other thing it does very often is change to "local mode", which also renders the Internet unreachable.

I've spent about 20 hours on tech forums in the last week (no kidding) and Vista's networking issues are well documented. My new machine is almost unusable because I don't want to keep turning the wireless card off/on every 2 - 10 minutes to reset the wireless so I can stay connected.

I'd almost rather have the viruses.

My .02c

[DELETED]

I agree with edhan. Boot into Safe Mode and try to remove it. Safe Mode prohibits many programs from loading.. possibly that malware program too.
Other than that.. contact your ISP. Comcast gives McAfee away for free.. maybe your ISP can provide some protection as well.

You can also try booting into safe mode w/networking by pressing 'F5' before the first windows splash screen. This will only load system files - nothing else. That means you will have no problem removing an active file as you would if the virus is active.

Hey Michelle,

Sorry if I'm too late here, but I couldn't resist replying after reading the replies
and seeing that no one actually addressed your real issue. It makes me curious
to know if these warriors offering their advice are really in IT or not cuz not a
single one has mentioned the tool that you really need to do what you
want. From what I understand from your post, what you are trying to do is to
simply remove ewido anti-spyware from your system. However, the file context.dll
is locked and/or in use by something so you cannot remove that file.

Not a single post here addresses this issue at all. Upgrading to Vista is NOT the
answer. Not everyone has an extra few hundred dollars lying around to be an MS
Guinea Pig. Yes, I also had the Vista Beta...which as expected was full of security
holes and bugs much like XP was when it was first released. That is to be expected.
But my point here is your problem is a very minor issue and has nothing to do with
your operating system. You would experience the same issue with Vista as you are
with XP right now.

Everyone is answering as if you are already infected, etc. But what is really going
on is that something in your system is using the context.dll file, therefore you cannot
delete it until it is no longer in use. This has NOTHING to do with a virus. This is
normal behaviour when trying to remove certain software from your system.

All you need is a FREE tool called Unlocker Assistant. This tool will unlock the file and
delete it for you. This is one of the first tools I install on my machines as it comes in
handy for a variety of situations.

UNLOCKER 1.8.7 BY CEDRICK 'NITCH' COLLOMB

I may not be in the IT field professionally but I have been using/fixing/programming
computers since the 4th grade. That was a good 25 years ago.

The fact is, I've found that I usually know more about PCs than many that are in the
IT field professionally. Not to say you folks here aren't good Techs, but I've met/talked
to some that makes me wonder how they even qualified for the field. LOL

Also, I wanted to note that IF you use Killbox, CCleaner and other such tools, you need
to be extremely careful what all you let these tools "fix" for you. You could render your
PC completely useless using some of these tools if you don't know what you are doing.

Aside from that I just wanted to point out that I'm not so sure how much better Vista
really is at protecting your system from Viri as I'm currently fixing 2 Vista PCs right now.
Each of which were running professional/paid anti-virus protections. In one case, the
system is being downgraded to XP as the user enjoys XP better and simply didn't have
the option of getting that OS when purchasing the newer PC. They already had an XP
license and CD but wasn't comfortable installing it themselves since they've never done
so. So they waited until there was seemingly un-fixable issues on Vista.

Fact is, Vista probably could have been restored...but that's not what the client wants.
They are more familiar with XP and wanted someone to get XP on their machine for them.

Apparently they were told by IT "professionals" that it's simply NOT possible to downgrade
from Vista to XP and could only upgrade. I heard the same story with downgrading from
XP to 2000. Whoever started these BS rumors is full of it. MS might like you to believe
that, but it's simply not true.

Alright. I'm done with my ranting now.

If you want a tool that will solve your issue and any future locking issues you may have,
simply download the Unlocker Assistant and your life will be made much easier when you
come across this annoying "locked file" issue.

Again, the link is:

UNLOCKER 1.8.7 BY CEDRICK 'NITCH' COLLOMB

Hope this helps!

Any time I have a problem like this, I go to bleepingcomputer.com. They have helped me out on more than one occasion. It is a great source of information.