Horrible story - Anybody using itsyourdomain.com (now it is hover.com)

Yes. It is a sad story ... When I started my online ventures in 2001, I unknowingly fell for itsyourdomain.com cheap prices and registered two domains with them. Over the years I have tried many times to move those to another registrar but couldn't succeed. They just disabled authentication keys, client transfer. Well ... got lazy in the process, so I was just renewing both of them while they were with itsyourdomain.com.

Recently itsyourdomain.com was acquired by hover.com (God knows who they are ...) Now I was trying to login all last month. No use. Submitted a ticket. No reply. I am not even sure I can see my domains with them or not. Whois showing I still own domains (Yea... pity, I know, to whois my own domain to see the expiry date)

Hover.com has forums (which is very inactive).
Helpdesk which I can't access and no registration process whatsoever.
No contact phone ...
All above linked to access to main account, which I can't login.
'Forgot password' won't work.

This is really crazy ...

I tried to call their number on whois. Nobody lifts the phone!

So guys and girls, anybody have any domains with them? If yes, what are you doing to contact them.

I sent an email to the email address on their site on April 15. I got this today:

---------------------------------
Thanks for your request. It is currently being reviewed by the Hover team.

You will be notified at this email address on every update made in this ticket and
any reply you make to these notifications will be added to the ticket for us to
respond to.

If you already have a Hover account you can also check the status of your request
through our website. Please click on http://help.hover.com/tickets/xxxxx and log
into your Hover account to see this ticket.
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How to login? That was the email is about.

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