Payoneer contact numbers not working

4 replies
Is anybody else having this issue? The numbers connect me to their automated customer support menu, but no matter what option I choose after "customer service," the call disconnects. I've tried multiple times on multiple different phones.

Any Payoneer reps around here, by any chance? I would love to hear from you.

Update: It seems to be working now; I was able to get into the customer service queue.

Update #2: Never mind, it's not working. After waiting several minutes for the queue to count down until it was my turn to speak with a customer service rep, there was no rep. Instead, I was prompted to leave a voicemail and told they would get back to me within two days. Out of curiosity, I then called back and tried using the option to report a lost or stolen card, with the same result.

I was set on using Payoneer before, but I need to know someone will be able to answer my call if something is going on with my account. This involves a decent amount of weekly revenue from one of my businesses. Somebody needs to be available or I can't proceed in good conscience.

But if someone from Payoneer can give me a direct line so that I can ask my questions and have a way to contact them in the future, I will go ahead and sign up. If it's a number you don't want on a public forum, you can send me a Private Message.
#contact #numbers #payoneer #working
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  • Profile picture of the author GetMoreTraffic
    If anyone is considering Payoneer, I would definitely recommend it...a great service all round. Just what non-US Internet marketer need to get paid.
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    Discover the fast way to accelerate your affiliate income
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  • Profile picture of the author Jon Patrick
    I'm in the US, but one of the marketplaces I sell on gives me the option to use Payoneer instead of Paypal, and I prefer to use Paypal only when I have to. Although I use them for just about everything, I really don't like their business practices.
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  • Profile picture of the author Nissim
    @Jon Patrick: We had a short power outage that lasted ~30 minutes, during which time our customer support lines may have been unavailable (some calls were getting through, though we did receive reports of some not getting through).

    It's very rare but unfortunately it does happen - I do apologize for the inconvenience of not being able to get through.

    If you have any questions about Payoneer I'd also be more than happy to answer them. Thanks for considering Payoneer as a payment solution
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    Nissim
    Director of Community at Payoneer

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