I am new to this forum and just joined to get feedback. I am re-doing my business model, let me know if any of you tried this or see any major issues. We develop websites focusing on small and start-up business (painters, salons, small retail, lawn care etc). We provide hosting, email, tech support, basic SEO, analytics, Google places listings, custom graphics and custom layouts and feedback forms for each client. Ongoing updates (plugin updates, small changes, email support) are all included expect for major design changes once the site is live and meets customer expectations.
Business Model Feedback
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I am new to this forum and just joined to get feedback. I am re-doing my business model, let me know if any of you tried this or see any major issues.
We develop websites focusing on small and start-up business (painters, salons, small retail, lawn care etc). We provide hosting, email, tech support, basic SEO, analytics, Google places listings, custom graphics and custom layouts and feedback forms for each client. Ongoing updates (plugin updates, small changes, email support) are all included expect for major design changes once the site is live and meets customer expectations.
We do not charge any upfront design fee, no money down and no contract just a service agreement.
All sites include what I listed above.
Monthly Service Fee
$50/Month - Basic Site: 4-5 pages and we usually do them in our banded weebly
$75/Month - Mid range custom site: 5-10 pages, more plugins and features and we do in WP.
$100-125/Month - Larger site with more custom graphic work and items that require more updates and paid plugins from us.
Our service agreements are signed by the customer and we can increase prices up to 5% per year. We host the site, we own the site design the customer only owns the content. They are free to leave us any time after 6 months but they will have to have a new site developed because we own it and we maintain it and basically lease it to them. We want them to be successful and stay in business, that is how we pitch it to them. We are almost like a partner, we want to keep them in business or we don't get our fee. That's the pitch and concept.
Let me know what you think we have done 6 new sites under this model but I want to know what the long term issues might be.
Chad
We develop websites focusing on small and start-up business (painters, salons, small retail, lawn care etc). We provide hosting, email, tech support, basic SEO, analytics, Google places listings, custom graphics and custom layouts and feedback forms for each client. Ongoing updates (plugin updates, small changes, email support) are all included expect for major design changes once the site is live and meets customer expectations.
We do not charge any upfront design fee, no money down and no contract just a service agreement.
All sites include what I listed above.
Monthly Service Fee
$50/Month - Basic Site: 4-5 pages and we usually do them in our banded weebly
$75/Month - Mid range custom site: 5-10 pages, more plugins and features and we do in WP.
$100-125/Month - Larger site with more custom graphic work and items that require more updates and paid plugins from us.
Our service agreements are signed by the customer and we can increase prices up to 5% per year. We host the site, we own the site design the customer only owns the content. They are free to leave us any time after 6 months but they will have to have a new site developed because we own it and we maintain it and basically lease it to them. We want them to be successful and stay in business, that is how we pitch it to them. We are almost like a partner, we want to keep them in business or we don't get our fee. That's the pitch and concept.
Let me know what you think we have done 6 new sites under this model but I want to know what the long term issues might be.
Chad
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