I am very much disappointed on one of my buyers. Today he ordered some SEO service from my site. Within 5 minutes, he placed a dispute. After that he sent me message through Paypal Dispute Page that he wants to cancel the order, so I should issue him refund. He also said that after some days when his website will be ready he will again order same service.
My point is, before placing the dispute he should at least send me one email requesting for refund. I would issue him the refund no problem. But is it good to place dispute without contacting the seller ? Dispute also put ones paypal account in vulnerable condition, everyone should think of it.
What do you think? Is the buyer did right or wrong ?