Bluehost is getting unreliable, hosting suggestions?

11 years ago

Hi,

I like JustHost. I was working on a client site adding a subdomain on BlueHost and they claimed that action wiped out our main database. When they reloaded a 24 hour old backup it was missing several critical files. The technical service person was completely unhelpful.

Bonnie

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greenowl123

11 years ago

Been using HawkHost for about 2 years now and am very pleased with them...

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MichaelNz

11 years ago

Using hostgator and everythings been fine so far. also they use wind power to power all their servers and equipment which is a plus.

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jewels2me 11 years ago

Originally Posted by MichaelNz

Using hostgator and everythings been fine so far. also they use wind power to power all their servers and equipment which is a plus.

HostGator WAS awesome but they were bought last year and they moved my VPS last month to a Bluehost server and it's been down more times in a month than the whole time it was hostgator.

hostgator = bluehost
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10kaday

11 years ago

What i like is hostgator , i use them for most of my sites

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XinYun

11 years ago

HostGator is a reliable alternative, their baby plan is not only cheap but also reliable, exactly something you're looking for. I personally have used them during my initial business startup.

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firentire

11 years ago

Curtis2011, do you have specific requirements in mind?

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1 reply

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wordwizard 11 years ago

I'd like to add my own vote for Hostgator. They're reliable, user friendly, AND they have 24/7 customer support that's knowledgeable, helpful, and very, very patient.

Plus the baby plan is a great deal, as XinYun pointed out. I've been with them for years now and have several accounts including a reseller account. Love them!
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sminozzi

11 years ago

Hi,

Been using softlayer.com for about 5 years now and am very pleased with them...
Regards,

Bill

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srip

11 years ago

My site hosting with hostgator and its fine for me.

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1 reply

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owais211 Banned 11 years ago

My vote is for HostGator

- Extremely affordable pricing

- They have an extensive security custom firewall that protects its server

- 99.9% Uptime guarantee.

- Availability of customer supports via telephone, email and live chat
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CyberAlien

11 years ago

I've been with HostGator for years and never considered moving hosts

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vishwa

11 years ago

What is your Current requirements for your websites, I mean how much disk space and Bandwidth you need.

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dallin1990 11 years ago

godaddy
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- Joseph G Spiteri 11 years ago
  
  Can't go wrong with Hostgator.
  
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- Donimo 11 years ago
  
  Originally Posted by dallin1990
  
  godaddy
  
  Ohh no... Please no.
  
  You did not just recommend GoDaddy shared hosting right? Oh man..
  
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Kingfish85

11 years ago

Funny, 90% of the comments are recommending companies owned by the same exact parent company. You're bound to have similar problems.

What are your requirements? I'd recommend checking the hosting offers section however, read the threads entirely as some so called web hosts have advertised too good to be true packages and then provide poor service.

Web Hosting Offers

At the end of the day, you get what you pay for. When you pay peanuts, you'll get monkeys.

What's your max budget and requirements? What types of sites are you looking to host and what additional features are you looking for?

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Curtis2011

11 years ago

Originally Posted by Kingfish85

What's your max budget and requirements? What types of sites are you looking to host and what additional features are you looking for?

Honestly I don't know my requirements.

I am building static websites that currently have low traffic but of course, plan to have high traffic in the future. They are non-interactive sites, just html+css with no programming elements.

I really just need a host that is reliable and has high uptime, and high page load speed. Bluehost is just getting ridiculous, almost every single day I work on my websites I end up with a bare minimum of 10 minutes of downtime, which I think is quite high. And that is only the downtime I see while I am working (a few hours a day). I can't imagine how much downtime there is in a 24 hour period!

My budget... probably $30/month max. Preferably lower, at least for now while my traffic levels are low.

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Kingfish85

11 years ago

Originally Posted by Curtis2011

Honestly I don't know my requirements.

I am building static websites that currently have low traffic but of course, plan to have high traffic in the future. They are non-interactive sites, just html+css with no programming elements.

I really just need a host that is reliable and has high uptime, and high page load speed. Bluehost is just getting ridiculous, almost every single day I work on my websites I end up with a bare minimum of 10 minutes of downtime, which I think is quite high. And that is only the downtime I see while I am working (a few hours a day). I can't imagine how much downtime there is in a 24 hour period!

My budget... probably $30/month max. Preferably lower, at least for now while my traffic levels are low.

When you move away from the "unlimited" realm of service, you'll find better service. Of course, you'll get 500 people here on the forum that tell you otherwise and that these large, unlimited everything companies are the next best thing since sliced bread.

I'd advise checking around with some smaller companies & asking some questions to see how they respond.

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jcadrin

11 years ago

HostGator all the way!

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DJL

11 years ago

Here is another vote for HawkHost.
I have found their service to be rock solid, with excellent tech support.

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pressreleaseagency

11 years ago

justhost and bluehost are sister companies. for 100% uptime, you can go to jauguarpc.

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ZerocooI 11 years ago

I have been a customer with Hostgator for a couple years. I monitor the downtime on my website with SiteUptime - Website Monitoring Service and have only had 5 min's down in the last 2 months. Page load times are great. Hostgator has alot of customers but they don't seem to oversell the servers so its not a problem.
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Igor Fridrihs

11 years ago

Hey,

I use iPage and GVO. Both are good enough for hosting. Some reviews for iPage show that their hosting is the best for quality/cost.

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kpmedia

11 years ago

Bluehost = Hostgator = JustHost = 50+ other "brands" to hide who they are.
It's the same company -- EIG.
Leave EIG. Avoid those fake "top 10" lists that only list EIG companies. They're not there to help you.
Try somebody good for a change, like Stablehost (not "unlimited") or Site5 (unlimited).

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Randall Magwood

11 years ago

You should consider Yahoo Web Hosting. Their uptime is great, unlimited storage, 24/7 support, security tools, SSL, blog hosting, secure FTP, a website builder, a cheap price, and the list goes on and on. Hostgator is pretty good too, but i like Yahoo better.

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Radioheada

11 years ago

Hostgator

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cooler1

11 years ago

It's funny how HostGator say they eat up the competition when most of the competition is owned by EIG.

Choose a non EIG owned host such as Stablehost.

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jivens

Banned 11 years ago

Site5.

They have a free 30 day trial and are among the cheapest I've seen. They have the best support ever and an easy interface. I've been using them for about a year now and I couldn't be happier with them!

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Alex Mensah

11 years ago

I have hosted with bluehost as well and now I am with host gator. Host gator is my preferred choice I like them much better especially for their customer service.

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bretski 11 years ago

I use Bluehost and Hostgator. Although I've noticed the same thing from time to time, I still like their shared hosting... it's cheap and the uptime is usually pretty good. I know that they've had some issues with hackers over the past few months on some accounts but I like their support so I'm probably going to keep my Bluehost stuff where it is and hope that things improve.
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koreancowboy

11 years ago

I find it interesting that most people here are recommending Host Gator because of their customer service...

I'm recommending Media Temple, because I haven't ever had to use their customer service.

In the past seven years.

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AZMD

11 years ago

Early on I used godaddy for hosting and had many problems. Upon moving away from them I switched half of my sites to Hostgator and the other half to BlueHost. I can say that without a doubt Hostgator has performed the best for me so far.

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runningonjuice

11 years ago

Thanks for all your thought. All my sites are bluehost and I have also noticed a deteriorating level of service.

I want to launch a few new sites and on the strength of this thread will give the Hostgator guys a try.

Thanks
2 replies

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Kingfish85

11 years ago

Originally Posted by runningonjuice

Thanks for all your thought. All my sites are bluehost and I have also noticed a deteriorating level of service.

I want to launch a few new sites and on the strength of this thread will give the Hostgator guys a try.

HostGator = BlueHost = HostMonster = JustHost = 50+ other brands. They're all the same company.

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kpmedia 11 years ago

Originally Posted by Kingfish85

HostGator = BlueHost = HostMonster = JustHost = 50+ other brands. They're all the same company.

It's so sad how people are duped into "switching" to the same friggin' company.
Research people, research.

Want a good host. Use Stablehost.
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cooler1

11 years ago

Originally Posted by runningonjuice

Thanks for all your thought. All my sites are bluehost and I have also noticed a deteriorating level of service.

I want to launch a few new sites and on the strength of this thread will give the Hostgator guys a try.

Dude. Stablehost is where you want to go. Fast, stable and low cost with responsive support.

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Krisz Rokk

11 years ago

Hostgator: great customer service, very reliable.
Stablehost is also a good option.

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incognito19

11 years ago

Consider having more than one too. At least a cheap one in case of emergency, like when your hosting company decides to put your sites on hold or something similar. I like Hostgator and JustHost, not so much iPage and Fatcow. Will tru HawkHost and StableHost next. Also keeping an eye with a tool like pingdom is always a good idea.

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kpmedia

11 years ago

Originally Posted by incognito19

Consider having more than one too. At least a cheap one in case of emergency, like when your hosting company decides to put your sites on hold or something similar. I like Hostgator and JustHost, not so much iPage and Fatcow. Will tru HawkHost and StableHost next. Also keeping an eye with a tool like pingdom is always a good idea.

Hostgator = JustHost = iPage = Fatcow
All are EIG companies.
JustHost, iPage, Fatcow are run by the same sub-company and are EXACTLY the same.
The datacenter, the support folks, etc. 100% identical. You're been duped.
The easy tell? All use vDeck, the EIG panel.

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Kingfish85

11 years ago

Originally Posted by kpmedia

Hostgator = JustHost = iPage = Fatcow
All are EIG companies.
JustHost, iPage, Fatcow are run by the same sub-company and are EXACTLY the same.
The datacenter, the support folks, etc. 100% identical. You're been duped.
The easy tell? All use vDeck, the EIG panel.

Crazy talk! They've all got different names!!!!!! :rolleyes:

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jcadrin

11 years ago

I think Hostgator is the go to.

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Plugin Profits

11 years ago

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heavysm

11 years ago

If cost is a worry just move to mdd or stablehost. Both have coupon offers at webhostingtalk; get a years worth of shared hosting for like $35ish. Can't beat the price for the performance you get.

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kpmedia

11 years ago

Originally Posted by heavysm

If cost is a worry just move to mdd or stablehost. Both have coupon offers at webhostingtalk; get a years worth of shared hosting for like $35ish. Can't beat the price for the performance you get.

Stablehost:
- 40% OFF for life = SAVE40FF
- See if this still works.. half off for life = HALFPRICE

I think the 50% expired. The best discount is now 40%

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GoForJacob

11 years ago

A second for Media Temple. Them or VPS.NET. They're pricier, but they're a premium service.

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jamescanz

11 years ago

Never had any problems with BH

What I love about them is their customer service, I literally have their number on speed dial.

If for what ever reason, some technical mumbo-jumbo comes up, I know who to call and they can always fix it

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Plugin Profits

11 years ago

Just cause they're owned by the same parent company doesn't mean they are all run the same. They didn't start these companies up from scratch and then use different names for the same company. The got them by acquiring already well established hosting companies over time. So most of the time the pre acquisition customer support and everything stayed in place after they were purchased.

I'm with Bluehost, and while I've never noticed the sites going down, my emails have never worked in my mail program. They won't save the sent emails and won't delete emails! Can only send to the trash folder by moving it there as opposed to the delete button and then have to wait until it is auto emptied.

Their support seems fine, they have live chat and all that. I've just been way too busy to bother asking them about it, keep forgetting.

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Kingfish85

11 years ago

Originally Posted by Plugin Profits

Just cause they're owned by the same parent company doesn't mean they are all run the same. They didn't start these companies up from scratch and then use different names for the same company. The got them by acquiring already well established hosting companies over time. So most of the time the pre acquisition customer support and everything stayed in place after they were purchased.

I'm with Bluehost, and while I've never noticed the sites going down, my emails have never worked in my mail program. They won't save the sent emails and won't delete emails! Can only send to the trash folder by moving it there as opposed to the delete button and then have to wait until it is auto emptied.

Their support seems fine, they have live chat and all that. I've just been way too busy to bother asking them about it, keep forgetting.

If you've ever been around for any of the EIG transitions, watch closely over the next few years. The majority of everything will be migrated over to their own overloaded hardware & same support teams, good, high paid techs will be let go etc etc.

EIG has had some nightmare transitions in the past. Their motto is maximize profits and cut costs, which leaves you, the customer running on aging hardware jam packed with accounts.

The companies that they acquire are only the size they are because of one reason: Affiliates, which I'm sure you'd had to notice the increase amount of complaints about people not getting paid for their commissions for some ridiculous reason. Refer a customer, then that customer leaves after 60 days & they yank your commission. That's a scam if I've ever seen one.

Increased number of security issues.

Constant "loading" of Wordpress or anything related to MySQL

They ALL attempt to remove the backup feature from cPanel OR limit it so that you cannot run a full backup if over XX size. To me, that's B/S & something we have to deal with on a daily basis when doing migrations. Or the other one, they try to hide the feature so that the average use can't find it.

Sorry, I'm not buying it and would never recommend any of these companies to anyone. Even selling the "unlimited" this & that is blatantly lying to their customers, but hey when looking for the cheapest you can get, I guess the quality doesn't matter.

I'd recommend plenty of other competitors over EIG hosts any day.

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Plugin Profits

11 years ago

Originally Posted by Kingfish85

If you've ever been around for any of the EIG transitions, watch closely over the next few years. The majority of everything will be migrated over to their own overloaded hardware & same support teams, good, high paid techs will be let go etc etc.

EIG has had some nightmare transitions in the past. Their motto is maximize profits and cut costs, which leaves you, the customer running on aging hardware jam packed with accounts.

The companies that they acquire are only the size they are because of one reason: Affiliates, which I'm sure you'd had to notice the increase amount of complaints about people not getting paid for their commissions for some ridiculous reason. Refer a customer, then that customer leaves after 60 days & they yank your commission. That's a scam if I've ever seen one.

Increased number of security issues.

Constant "loading" of Wordpress or anything related to MySQL

They ALL attempt to remove the backup feature from cPanel OR limit it so that you cannot run a full backup if over XX size. To me, that's B/S & something we have to deal with on a daily basis when doing migrations. Or the other one, they try to hide the feature so that the average use can't find it.

Sorry, I'm not buying it and would never recommend any of these companies to anyone. Even selling the "unlimited" this & that is blatantly lying to their customers, but hey when looking for the cheapest you can get, I guess the quality doesn't matter.

I'd recommend plenty of other competitors over EIG hosts any day.

Thanks for the info! Guess I'll be looking to switch to a non EIG hosting co now since they're doing this to Bluehost now. Good to know.

Thanks

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kpmedia

11 years ago

Originally Posted by Plugin Profits

Just cause they're owned by the same parent company doesn't mean they are all run the same. ......e. So most of the time the pre acquisition customer support and everything stayed in place after they were purchased... I'm with Bluehost, and while I've never noticed the sites going down

That's not at all true. Given time, EIG always move servers, fires existing support, etc. This has happened at any host they owned for longer than 1-2 years. Give it time. That's something they've repeated for years now, for almost a decade. From what I've seen, BH and HG are starting to be consolidated. ASO is next, I'd imagine. Let's keep watching the horror unfold!

Just because you don't notice problem doesn't mean you're not effected. Monitor it. I think you'd be surprised if you run 3x checks every 3-5 minutes to see what going on.

I keep my stuff at MUCH better hosts. If you're smart, you'd do the same. Get away from the EIG monster.

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humbledmarket

Banned 11 years ago

Yeah it was previously bought over by EIG a couple months back and heard it changed a lot.

You can check out some of the following options; these are either ones I've read to have a good reputation or ones we've tried ourselves:
- HostDime: good support, server speed can be questionable at times
- StableHost: Cheap, good, fast support - had an account there
- HawkHost: A smaller company slightly more pricey than stablehost but very good rep.

Also have a shared hosting with namecheap and so far the speed is reasonable though their server security isn't the best.

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bwh1

11 years ago

I guess you will fight some problems with any shared server hosting.

Did you try VPS?

That most probably solves the problem but cost more.

G.

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Curtis2011

11 years ago

After all of your input, I went and found this.

That's a lot of web hosts.

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eClicker

11 years ago

I would have to say Hostgator for now. I have never had any problems with them I also use Namecheap.

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hometutor

11 years ago

My one and I hold, legatible, problem with Bluehost and Hostmonster (same company) is if I have a TOS violation, last time due to a hack, they shut down ALL my sites under the same account, thus making the customer a victim twice. The next time they do that to me they will hear from my attorney.

Rick

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Kingfish85

11 years ago

Originally Posted by hometutor

My one and I hold, legatible, problem with Bluehost and Hostmonster (same company) is if I have a TOS violation, last time due to a hack, they shut down ALL my sites under the same account, thus making the customer a victim twice. The next time they do that to me they will hear from my attorney.

Rick

If you have a bunch of addon domains on a cPanel account you'll run into this problem. 1 solution to keep things separate would be to use a reseller account.

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kpmedia 11 years ago

Originally Posted by Kingfish85

If you have a bunch of addon domains on a cPanel account you'll run into this problem. 1 solution to keep things separate would be to use a reseller account.

Reseller accounts provide isolation, as it's multiple accounts under one reseller.

Shared isn't. It's one account. It's bad for both security, and having to be entirely disabled. Hosts rarely disable a whole reseller, but rather single accounts under it.

Technically, reseller is shared hosting, but it's on level up from what most hosts call "shared".
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prem khaira Banned 11 years ago

Hostgator is my fav! I've been using them for almost 3 years now and i would definitely vouch for them.
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Erick Griffin

11 years ago

I would have to agree with Namecheap

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Marketing321

11 years ago

I would suggest the BrainHost. $ 8 per month and looks reliable enough with good customer service.
Unlimited Disk Space
Unlimited Bandwidth
Unlimited E-mail
Unlimited Domain Hosting
Free Website Builder
24/7/365 Technical Support
$125 Free Advertising Credits
1-Click Script Installs
cPanel Control Panel
99.9% Uptime Guarantee

What do you think?

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kpmedia 11 years ago

Originally Posted by Marketing321

I would suggest the BrainHost. $ 8 per month and looks reliable enough with good customer service.
..... What do you think?

That one of the 5 WORST hosts I've ever used. Some of the things they'd do and say simply floored me. And understand I'm no newbie, and have done this for about 20 years now (1990s). Stay far, far away from BrainHost. Even Godady and EIG aren't that bad, and that's saying something!
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FAQ: Need a Site5/Arvixe/Hostgator alternative? And who is EIG?
Reviews: Need a good VPS, dedicated server, or unlimited host? (This is NOT a fake "top 10" list!)
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flmaec

11 years ago

try stablehost,trust me.

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Ntech25

11 years ago

I have been using freshwebsitehosting.com since I closed my bluehost account. I also had to close down my hostgator account since it looks like the same company that owns bluehost purchased hostgator.

I been happy with freshwebsitehosting.com and I can also recommend hostnine, I been using them for 4 years now.

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kpmedia

11 years ago

Originally Posted by Ntech25

I have been using freshwebsitehosting.com since I closed my bluehost account. I also had to close down my hostgator account since it looks like the same company that owns bluehost purchased hostgator.
I been happy with freshwebsitehosting.com and I can also recommend hostnine, I been using them for 4 years now.

Hostnine is now owned by the same company that owns Hostgator and Bluehost (EIG)
It's operated by the ASO sub-company, which has 4-5 EIG companies.

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Reviews: Need a good VPS, dedicated server, or unlimited host? (This is NOT a fake "top 10" list!)

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Ajay Tiwari

11 years ago

One more vote goes for Hostgator .. i am using hostgator from last 2 years and never had any issues with them due to their highly skilled and helpful support guys and best service..

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Coke

11 years ago

I suggest GlowHost
I use it for a lot of small websites

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FitMarketer

11 years ago

Hostgator hands down. I have used them for 5 years now and would never consider turning back

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ejones9 11 years ago

Hostgator if you are looking for 99.8%+ uptime. It's the only host I've ever used, but with amazing uptime and exceptional support it's hard to beat.
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jewels2me 11 years ago

Originally Posted by FitMarketer

Hostgator hands down. I have used them for 5 years now and would never consider turning back

wait until they move you. I was so happy with them and they moved me from a softlayer server (it was awesome, never down, fast, everything great!) they moved me last month to a bluehost server and life is NOT good at hostgator anymore. watch out if you get an email telling you they are moving you.
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Mark Alan

11 years ago

I am not real thrilled with Host Gator right now. I got an email a couple of weeks ago saying my account was being "upgraded" and moved to a new server. Since the "upgrade" my sites don't want to load and even trying to execute simple things in word press like updating posts, logging in and so on don't want to execute. The first tech I talked to said the server was overloaded. The several techs I have talked to since then just gave me the usual b.s. about turning on cache ect. I Finally wrote it all up and sent them an email detailing all the problems last night. I got a response today that said their ongoing server migration is what is causing the server to bog down and to paraphrase: it will be T.S. for awhile so suck it up and deal with it even though it has already been going on for a week.

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Kingfish85

11 years ago

Originally Posted by Mark Alan

I am not real thrilled with Host Gator right now. I got an email a couple of weeks ago saying my account was being “upgraded” and moved to a new server. Since the “upgrade” my sites don’t want to load and even trying to execute simple things in word press like updating posts, logging in and so on don’t want to execute. The first tech I talked to said the server was overloaded. The several techs I have talked to since then just gave me the usual b.s. about turning on cache ect. I Finally wrote it all up and sent them an email detailing all the problems last night. I got a response today that said their ongoing server migration is what is causing the server to bog down and to paraphrase it with be T.S. for awhile so suck it up and deal with it even though it has already been going on for a week.

Unfortunately, there's been quite a few people having problems with this "upgrade". History is repeating itself all over again. I'd suggest you do a little research on past EIG buyouts & migrations, then find yourself a better service provider.

Everything being so called upgraded from HostGator, is being moved out of softlayer and over to bluehost. More and more of these threads will be popping for sure.

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jewels2me

11 years ago

Originally Posted by Mark Alan

I am not real thrilled with Host Gator right now. I got an email a couple of weeks ago saying my account was being “upgraded” and moved to a new server. Since the “upgrade” my sites don’t want to load and even trying to execute simple things in word press like updating posts, logging in and so on don’t want to execute. The first tech I talked to said the server was overloaded. The several techs I have talked to since then just gave me the usual b.s. about turning on cache ect. I Finally wrote it all up and sent them an email detailing all the problems last night. I got a response today that said their ongoing server migration is what is causing the server to bog down and to paraphrase: it will be T.S. for awhile so suck it up and deal with it even though it has already been going on for a week.

mark, check your ip at whois vs the old ip and see if you haven't been moved to a bluehost server. I was and it's been total crap since last month with lots of outages and unreliability. I am looking to move to a new vps host now.

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dash0205

11 years ago

I honestly never had a problem with Bluehost. Been with them for years now.

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namstudio

11 years ago

I also have good experience with Hostgator.

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skywalker89

11 years ago

I agree ... I LOVED HG and recommended them to my clients... then I got "promoted ... since then ie. PIwik (stats) is swimming tits up

So I move that account off them, too

D

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andreasdl

11 years ago

I successfully use MDDHosting.

Great support, awesome platform, low price.

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Kingfish85 11 years ago

Originally Posted by andreasdl

I successfully use MDDHosting.

Great support, awesome platform, low price.

MDD is a great company. Certainly recommended even though we're in the same industry.
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Nicky Papers

11 years ago

I've had great experiences with Arctic Hosting and SEOHost.com.

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Alex Stone

11 years ago

Another vote for Hostgator here.

I use godaddy (crap...no cPanel interface and poor performance) and also namecheap (both shared hosting) and hostgator is dedicated.

Namecheap is OK for sure...no complaints.

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Bluehost is getting unreliable, hosting suggestions?

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