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Making Money As Online Chat Sales Agent

by gcola12
5 replies
I am looking to start a company where my employees are online chat sales agents for corporations.

I have no idea how or where I would get clients. I know big companies like AT&T, Verizon, etc all have chat sales centers where their agents get paid commissions based on sales, but I have no idea where a startup company would get their first client.

Does anyone have any ideas?
#agent #chat #making #money #online #sales
  • Profile picture of the author Tom Reed
    The biggest challenge will be training the chat operators to understand the product being offered by your customers.

    There's no value to live chat if the operators can't answer the questions of the chatters.
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  • Profile picture of the author Taniwha
    Head over to the Philippines, teach a group everything they need to know about the product, then start calling. There should be a plethora of sales graduates ready and waiting for work.

    Obviously there's far more to it then that, but I may lead you in the wrong direction - unless I already have.
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  • Profile picture of the author LilBlackDress
    Originally Posted by gcola12 View Post

    I am looking to start a company where my employees are online chat sales agents for corporations.

    I have no idea how or where I would get clients. I know big companies like AT&T, Verizon, etc all have chat sales centers where their agents get paid commissions based on sales, but I have no idea where a startup company would get their first client.

    Does anyone have any ideas?
    Have you ever worked in this industry?
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  • Profile picture of the author CyberAlien
    You're best bet is going to be doing this in a specific niche, at least at first. For example, there are a lot of companies like bobcares.com that do this in the hosting industry.
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  • Profile picture of the author aarthielumalai
    Train your employees first, and then try contacting the not-so-big companies. Explain what you're offering, what are the benefits of your offer and so on, and go from there. I'm sure most of the companies would not say no to someone wanting to sell their offers; I know I wouldn't.

    But, if you are asking for monetary or time investment from their side, then make sure you can deliver and that you can prove to them that you can (before the deal is made) .
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