Plugin for exit pop-up feedback?

5 replies
Hi folks, does anyone know of a wordpress plugin that triggers a pop-up when someone is about to leave a site and where they can leave feedback.

ie. so they can say, in a sentence or two, why they are leaving without getting in touch/buying a product.

Thanks!
#exit #feedback #plugin #popup
  • Profile picture of the author andreas3
    I don't, but I'm skeptical it would help much. It might actually hurt the chances that visitor will return. After all, you're asking them to write down why they aren't coming back. Many website owners find they don't make a sale until a given visitor has left and come back several times.
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    • Profile picture of the author Shanti10
      Originally Posted by andreas3 View Post

      I don't, but I'm skeptical it would help much. It might actually hurt the chances that visitor will return. After all, you're asking them to write down why they aren't coming back. Many website owners find they don't make a sale until a given visitor has left and come back several times.
      I guess it all depends on the type of site we are talking about. I don't think it would hurt as the visitor will see that the website owner is trying to get it right and most people like to give their opinions as long as they are asked in a proper manner.
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  • Profile picture of the author andreas3
    Keep in mind people, as a rule, hate pop-ups and interruptions. They're trying to go somewhere else and you're keeping them. Now you're asking them not just to think but to write. (have you any idea how much people hate to write?)

    Of the people that dutifully type in "I didn't buy your product because X..." they've now committed in writing that reason X on your site was enough to keep them from buying your product.

    Odds of them changing their mind and coming back to buy it after doing that? Zero. Odds of them changing their mind and buying when they see your product through some other avenue? Also about zero.
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  • Profile picture of the author umarsatti
    I use this Pinoy Pop Up on Exit

    works great
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