Anyone else having problems with Namecheap?

by matthewd 13 replies
I have 2 websites hosted by Namecheap and they have both been down all day. I did not have much of a chance to work yesterday, so I am not sure how long they could have been down last night.

I reported the problem to them about 10 hours ago and received an email within about 45 minutes that said they were working on it... nothing since then though.

Is anyone else having problems with Namecheap hosting?
#main internet marketing discussion forum #namecheap #problems
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  • Profile picture of the author matthewd
    Originally Posted by Jeff Hope View Post

    Here's the notice they have posted if you login to your Namecheap account:

    Issue with server4
    Currently our server4.namecheaphosting.com is under DDOS attack. You can expect problems with your sites working. Our technicians are working on this issue. We do apologize for all possible inconveniences caused to you and will keep you updated.
    Regards,
    Namecheaphosting Team
    Ha, now I see the BIG YELLOW message at the top of the screen.

    Thanks for pointing that out to me Jeff!
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    • Profile picture of the author KimW
      I must be on a different server, my sites are working fine.
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      • Profile picture of the author Cowboy
        Sorry to hear about the server problems you are experiencing at NameCheap.

        But for the life of me, I cannot believe anyone would host with them. And I am
        a huge fan of NC. I purchase all my domains thru them. But host with them ...
        no thanks.

        Cowboy
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        • Profile picture of the author matthewd
          I have had one problem with them before... care to let me in on why you don't like their hosting and who you suggest instead? So far I like them better than the others I have used... Godaddy and 1&1. I absolutely HATE 1&1.
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          • Profile picture of the author captivereef
            all my sites are with them. explains why i only made $10 on adsense today!
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          • Profile picture of the author SandyHall
            Hi Matthew,

            The one thing you should do when you're working on the internet is,
            do not host any of your websites on "domain registrars".

            Use reputable hosting companies.

            I have a reseller account with hostgator.com and I have nothing
            but praise for their company.
            Support is 24/7/365. Smart tech/sales/presales support people.

            If you do a search here on the WarriorForum for hostgator
            you'll find a lot of people here use them and think they're great.

            Hope you do too.

            Sandy
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            • Profile picture of the author Thomas Wilkinson
              There are a zillion hosts out there. Host4profit and
              Hostgator are the only two I've had consistent
              success with.

              T.W.
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              When you hear someone telling you what YOU can't do, they are usually talking about what THEY can't do.
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              • Profile picture of the author KimW
                When I originally replied and said I had no problems I inadvertently had checked my hostgator accounts,duh!
                But I just went back and my 1 namecheap account is working fine <whew>
                I do plan to use them for more domain name purchases but the hosting will be switched over to hostgator.
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                • Profile picture of the author Cowboy
                  Personally I use HostingZoom. Been using them for years and am very pleased. There
                  are quite a few good ones out there. I'm sure there are some threads that discuss them
                  and why in more detail.

                  Sandy's post pretty much explains the rest.

                  Cowboy
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          • Profile picture of the author Matt Fulger
            Originally Posted by matthewd View Post

            I have had one problem with them before... care to let me in on why you don't like their hosting and who you suggest instead? So far I like them better than the others I have used... Godaddy and 1&1. I absolutely HATE 1&1.
            Although, I don't know about Namecheap hosting, I've used
            Godaddy and 1&1 as well. I agree about 1&1. I had an account
            with them for about 6 months and had about 1 month(if that)
            up time total out of those 6 months. Customer support was not
            helpful in any way. Their replies had nothing to do with my
            questions.

            I've briefly used Godaddy while awaiting a real hosting account. LOL
            I never had to contact customer support or anything, but I didn't
            really care for the user interface.

            I much prefer CPanel hosts. Of which there are plenty.

            As for the DDOS attacks at Namecheap, that can happen
            anywhere, at anytime. You can only do so much to secure
            a server.

            I've run and/or helped to run several hosting servers and
            let me tell you, it's not an easy task keeping them secure
            from attacks. Not to mention, keeping them from getting
            blacklisted because of spam from the server. Don't think
            it's always hackers "supposedly" sending spam from the
            servers either. Although, that can and does happen from
            time to time, the very nature of viral marketing is bound
            to be accused of spam.

            Even when people subscribe and double optin to your list,
            their ISP's spam filter can still treat you like spam and put
            you on a blacklist. This is done without your subscribers
            knowledge or permission in some cases (as with AOL).

            I even had a special Spam 800# for AOL to deal with these
            annoyances.

            Anyway, I'm sure if you give Namecheap a little time they'll
            get this DDOS attack under control and have the server
            back up and running shortly. They are probably installing
            software to try to further protect the server against future
            attacks.

            Good luck and best wishes!

            Peace & Prosperity,
            Matt Fulger
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          • Profile picture of the author Mike Hill
            Originally Posted by matthewd View Post

            I have had one problem with them before... care to let me in on why you don't like their hosting and who you suggest instead? So far I like them better than the others I have used... Godaddy and 1&1. I absolutely HATE 1&1.
            Yeah 1&1 are scamming *******s... I canceled my account with them 2 years ago and then get a phone call from a collection agency a year later trying to collect $38...

            I freaked and the guy on the other end of the phone yelled at me saying, [quote] "You still don't get it do you? Just pay the $38 dollars and chalk it up to a cheap lesson" [end quote]

            WTF... a cheap lesson that you guys [1&1] are scammers?

            Personally I use Kiosk.ws and have never had a problem. I host a lot of sites with them...


            Mike Hill
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  • Profile picture of the author lalonader
    Banned
    [DELETED]
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    • Profile picture of the author Amy Bass
      This is one reason why it is best never host your websites and buy your domains at the same place...
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